Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
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Estate agents
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Latest Properties

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Lambourn, RG17
Newbury, RG14

“Elizabeth Alden was helpful ,professional And friendly. She maintained regular ......”

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Dec 04,2013
Minithumbup
By: 'Karolina'
Dec 04,2013
0 people found
this helpful
Elizabeth Alden was helpful ,professional And friendly. She maintained regular contact and had good customer skills and a good attitude towards us. The process was fairly smooth with no issue. Thank You...
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“Very professional, efficient and acted promptly on any requests made. ......”

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Dec 03,2013
Minithumbup
By: 'Alison'
Dec 03,2013
0 people found
this helpful
Very professional, efficient and acted promptly on any requests made. Found tenants very quickly and sorted out all the paperwork and certificates without any delay. Would recommend....
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“We were so impressed with Charles and his team, from ......”

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Dec 02,2013
Minithumbup
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Wendy
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Charles
By: 'Stacie'
Dec 02,2013
0 people found
this helpful
We were so impressed with Charles and his team, from our initial enquiry through to exchange. It was all made very easy for us. They are friendly and professional, keeping us informed at all times even late in to the evenings. I couldn't recommend Jones ...
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“We put our apartment with Jones Robinson as we had ......”

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Nov 21,2013
Minithumbup
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Deborah
By: 'Carol'
Nov 21,2013
1 people found
this helpful
We put our apartment with Jones Robinson as we had purchased via them 3 years before. The agent we dealt with, Paul, was very professional. We live part of the time in France, but Paul made sure that if we had a viewing we were informed ...
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“Many thanks to Deborah for all the help and support ......”

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Nov 18,2013
Minithumbup
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Deborah
By: 'Mr'
Nov 18,2013
0 people found
this helpful
Many thanks to Deborah for all the help and support she gave us on our recent purchase. She has kept us up to date throughout the whole process and has done an exceptional job in mediating and keeping all parties happy, particularly when we had ...
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“From day one we have received a professional and extremely ......”

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Nov 15,2013
Minithumbup
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Charles
By: 'Ady'
Nov 15,2013
0 people found
this helpful
From day one we have received a professional and extremely helpfull service from Charles and his team. When we saw a new development was due to start and decided to proceed with the sale of our property, Charles and his team went in to action ...
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“First class service. Speedy easy to do business with. Clear ......”

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Nov 12,2013
Minithumbup
By: 'Sean'
Nov 12,2013
0 people found
this helpful
First class service. Speedy easy to do business with. Clear and concise. Wendy is the best agent I have ever dealt with. Wendy was focused on a win win for all. Would recommend her and the company Thank you....
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“Our initial enquiry was taken seriously and, despite some delays ......”

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Oct 23,2013
Minithumbup
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Deborah
By: 'Richard'
Oct 23,2013
0 people found
this helpful
Our initial enquiry was taken seriously and, despite some delays in viewing the property due to the vendors ill health, we were kept informed at all times. We were given the opportunity to view the property at our own pace. Despite plenty of interest in ...
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“Sara Robinson has been looking after us for a few ......”

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Oct 15,2013
Minithumbup
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Sara
By: 'John'
Oct 15,2013
0 people found
this helpful
Sara Robinson has been looking after us for a few months now. We were actively looking for a property to buy and she has been very helpful keeping us up to date with new properties coming to the market. Although we did not actually buy ...
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“From the very beginning David was professional and extremely helpful ......”

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Sep 26,2013
Minithumbup
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Deborah
By: 'Matt'
Sep 26,2013
0 people found
this helpful
From the very beginning David was professional and extremely helpful in advising us of the market situation as well as coming to an asking price for our property. The communication was excellent in arranging viewings and always gave us helpful feedback following the viewings. Once ...
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“I felt that Jones Robinson gave expert advice on pricing ......”

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Sep 17,2013
Minithumbup
By: 'P'
Sep 17,2013
0 people found
this helpful
I felt that Jones Robinson gave expert advice on pricing in a difficult market. ALso they kept me informed of progress which was important to me as I live 200mls away from the property I was selling....
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“My Wife and I instructed Paul Hodgson and his team ......”

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Sep 13,2013
Minithumbup
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Paul
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Sara
By: 'Mr'
Sep 13,2013
0 people found
this helpful
My Wife and I instructed Paul Hodgson and his team at Jones Robinson to sell our house in Newbury. We were extremely impressed with Paul's professionalism, he is extremely pragmatic and uses his vast experience to ensure that the whole process is effectively and efficiently ...
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“Having rented many times, I have always found the process ......”

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Sep 10,2013
Minithumbup
By: 'Rachel'
Sep 10,2013
3 people found
this helpful
Having rented many times, I have always found the process of securing the property arduous and stressful. The experience with JR could not have been more different. What I especially liked was that the initial negotiations were all done verbally, and until the Landlord and ...
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“Today we completed on our property & I just emailed Paul & ......”

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Sep 03,2013
Minithumbup
By: 'Mrs'
Sep 03,2013
3 people found
this helpful
Today we completed on our property & I just emailed Paul & his team at Jones Robinson to say a huge thank you for all the help, support & energy they put into helping us sell our house & arrange the short term rental element. Moving house is undoubtedly ...
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“We were pleased with the professionalism of the staff that ......”

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Aug 25,2013
Minithumbup
By: 'M'
Aug 25,2013
0 people found
this helpful
We were pleased with the professionalism of the staff that we dealt with (over and above the two highlighted in this review). The marketing felt right and we obtained full asking price offers. What pleased us the most was the after-offer communication, which went well. ...
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“We had excellent service from the start. The Probate valuation ......”

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Aug 24,2013
Minithumbup
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Charles
By: 'Ken'
Aug 24,2013
0 people found
this helpful
We had excellent service from the start. The Probate valuation was done very promptly and efficiently.The sales documents were very well presented and accurate. The staff were always very helpful and polite. We would recommend Jones Robinson to anyone who wished to buy or ...
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“We have just sold our property and also purchased a ......”

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Aug 22,2013
Minithumbup
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Paul
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Deborah
By: 'DanielleCM'
Aug 22,2013
0 people found
this helpful
We have just sold our property and also purchased a property through Jones Robinson. Paul Evans initially valued our house and dealt with us right up until a sale was agreed. We warmed to Paul immediately, he is very professional, genuine and extremely personable as ...
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“Paul was a fantastic agent who kept in continual contact ......”

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Aug 19,2013
Minithumbup
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Paul
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Deborah
By: 'Jo'
Aug 19,2013
0 people found
this helpful
Paul was a fantastic agent who kept in continual contact with us from the point of valuing the property to agreeing a sale. He was very professional and we feel achieved a good price for our property. The property was well marketed and had a ...
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“Laura was brilliant during the lead up to the move. ......”

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Aug 16,2013
Minithumbup
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Laura
By: 'Elizabeth'
Aug 16,2013
0 people found
this helpful
Laura was brilliant during the lead up to the move. She kept me informed every step of the way and answered any questions I had quickly whether it be via email or phone. The best estate agents I have dealt with and would reccomend them ...
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“Moving into the area from Germany was never going to ......”

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Aug 07,2013
Minithumbup
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Laura
By: 'Helena'
Aug 07,2013
0 people found
this helpful
Moving into the area from Germany was never going to be a simple operation, but Laura Davenport was very helpful, responding to our email queries very rapidly, and has at least managed to make finding a home to rent one of the less stressful aspects ...
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“Having had terrible problems with another estate agent I contacted ......”

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Jul 28,2013
Minithumbup
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Laura
By: 'Heather'
Jul 28,2013
2 people found
this helpful
Having had terrible problems with another estate agent I contacted Nicola to organise Jones Robinson to manage my property. They immediately got in the case of sorting everything for me which was a great relief as I was out of the country and unable to ...
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“I was concerned that we would have problems finding a ......”

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Jul 24,2013
Minithumbup
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Laura
By: 'Cathy'
Jul 24,2013
0 people found
this helpful
I was concerned that we would have problems finding a place to rent from abroad. However Laura was efficient and helpful in all respects, and most of all patient, as we had to do a few things from South Africa. It was a pleasure dealing ...
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“I let out my property for 4 years with Jones Robinson ......”

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Jul 24,2013
Minithumbup
By: 'Mr'
Jul 24,2013
0 people found
this helpful
I let out my property for 4 years with Jones Robinson of Newbury whilst I am working abroad....overall a very good experience. Over the last year, Emily was looking after the communications and property and I was very impressed with the timeliness of responses, the ...
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“We were very pleased with service from beginging to end, ......”

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Jul 19,2013
Minithumbup
By: 'Yes'
Jul 19,2013
1 people found
this helpful
We were very pleased with service from beginging to end, never having sold a property before our first experience was a good one we were guided and informed all the way through, and treated with kindness and respect and in a friendly manner by all ...
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“Best estate agents I've ever used. Despite a difficult market ......”

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Jul 10,2013
Minithumbup
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Charles
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Deborah
By: 'Jane'
Jul 10,2013
2 people found
this helpful
Best estate agents I've ever used. Despite a difficult market and needing to sell from October 2012 so just before Christmas managed to find many prospective buyers to view. Once a buyer was found Jones Robinson staff liaised constantly with buyer, seller and the solicitors keeping ...
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“We have just let our property through Jones Robinson and ......”

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Jul 10,2013
Minithumbup
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Laura
By: 'Rosie'
Jul 10,2013
0 people found
this helpful
We have just let our property through Jones Robinson and we were really pleased with their service. They were friendly, efficient and professional throughout. It didn't seem to matter who I spoke to when I rang up, all the members of staff were aware of ...
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“We chose Jones Robinson to sell our house because from ......”

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Jul 10,2013
Minithumbup
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Paul
By: 'Laura'
Jul 10,2013
0 people found
this helpful
We chose Jones Robinson to sell our house because from our first meeting with Paul Evans we felt confidence in the company. Paul was incredibly helpful and professional from start to finish. Paul promised that they had several interested parties on their books looking for ...
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“First class service all round.The agent promised that they ......”

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Jul 09,2013
Minithumbup
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Deborah
By: 'David'
Jul 09,2013
0 people found
this helpful
First class service all round. The agent promised that they had several interested parties on their books looking for a property like ours. This was true as we had 5+ viewings before the property was posted on the internet and published in the local paper. We ...
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“I rented a property through Jones Robinson for 6 years. Whilst ......”

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Jun 14,2013
Minithumbdown
By: 'Prospect'
Jun 14,2013
2 people found
this helpful
I rented a property through Jones Robinson for 6 years. Whilst the company attempts to show a professional face we encountered a myriad of problems with their communication. JR made it clear that they would inspect the property every 3 months - something I don't fundamentally object ...
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What agent could do to change your mind?
This has not been a good experience for me and I sincerely think that Jones Robinson need to get their records straight so that incorrect and misleading information isn't acted upon and to understand that without tenants Jones Robinson don't have any income. The sheer number of assumptions, errors, innacuracies and poor communications has left me wondering whether I'm unlucky or if this is the norm. I have spoken to Jones Robinson about my expereince and made my feelings clear but this made little difference.
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By: Paul Broomham
Jun 17, 2013
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Dear Prospect, Thank you for taking the time to review Jones Robinson on allagents.co.uk. I am disappointed to read the negative review that you have posted and I would very much like the opportunity to discuss your experience and points raised with you personally so that I can resolve any outstanding issues. Please can you give me a call at your convenience on 01635 581991. Many thanks, Paul Broomham Lettings Director ...

“Liz was very professional and efficient. About the paperwork as ......”

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Jun 07,2013
Minithumbup
By: 'Jeremy'
Jun 07,2013
0 people found
this helpful
Liz was very professional and efficient. About the paperwork as for the property management with the landlord. Friendly and available nearly every time even during her days off. It has been fast and clear....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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