Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Latest Properties

No Properties

Images & Videos

“We purchased a house through Jones Robinson, (Lambourn office) and ......”

Share on :
Mar 12,2014
Minithumbup
Paul
By: 'Dianne'
Mar 12,2014
0 people found
this helpful
We purchased a house through Jones Robinson, (Lambourn office) and we are full of praise for the service we received from them. They were fantastic in all aspects. Karen was very amenable in showing us round several properties even on a Sunday. Paula went the ...
read full review
Was this helpful? Yes
By: Paul Broomham
Mar 18, 2014
View all comments (1)
Dear Angela, Thank you for taking the time to review Jones Robinson on allagents.co.uk, all feedback is incredibly important to us and we are delighted to hear how our team went the extra mile for you. We hope that you are very happy in your new home. Best regards, Paul ...

“I used Jones Robinson to let my two-bed apartment on ......”

Share on :
Mar 10,2014
Minithumbup
By: 'Paul'
Mar 10,2014
0 people found
this helpful
I used Jones Robinson to let my two-bed apartment on a fully managed basis in Newbury for a period of two years. I found their service to be highly professional, courteous, reassuring and unobtrusive. They quickly found suitable tenants who passed the background checks. They ...
read full review
Was this helpful? Yes
By: Paul Broomham
Mar 18, 2014
View all comments (1)
Dear Paul, Thank you for taking the time to review Jones Robinson on allagents.co.uk, all feedback is incredibly important to us and we are delighted that the lettings team not only found tenants quickly for you but dealt with everything efficiently throughout the tenancy. It is also great to hear that the inspection reports are useful. Best regards, Paul ...

“I recently sold my property in Newbury through Jones Robinson ......”

Share on :
Mar 09,2014
Minithumbup
Deborah
By: 'Richard'
Mar 09,2014
0 people found
this helpful
I recently sold my property in Newbury through Jones Robinson and found the whole process from the valuation to exchange of contracts was handled extremely professionally and courteously. I put the property for sale prior to going on a 2 week holiday and JR dealt with ...
read full review
Was this helpful? Yes
By: Paul Broomham
Mar 18, 2014
View all comments (1)
Dear Richard, Thank you for taking the time to review Jones Robinson on allagents.co.uk, all feedback is incredibly important to us and we are delighted to read your comments regarding Deborah and the service that she provided. Best regards, Paul ...

“We were looking for a house to rent (we're moving ......”

Share on :
Mar 04,2014
Minithumbup
By: 'Marianne'
Mar 04,2014
0 people found
this helpful
We were looking for a house to rent (we're moving from France to Newbury), and Chloe has been a great help ! She'd given us information about renting in the UK, she also selected very relevant properties for us to view. And we've found the perfect ...
read full review
Was this helpful? Yes

“We would like to say a massive thank you for ......”

Share on :
Feb 27,2014
Minithumbup
By: 'James'
Feb 27,2014
0 people found
this helpful
We would like to say a massive thank you for making the sale of our property so easy. Jones Robinson are a very professional but extremely friendly team to have dealt with. The service we received from start to finish we cannot fault in anyway. ...
read full review
Was this helpful? Yes

“Chloe Clark, from Jones Robinson, has been one of the ......”

Share on :
Feb 26,2014
Minithumbup
By: 'Danielle'
Feb 26,2014
0 people found
this helpful
Chloe Clark, from Jones Robinson, has been one of the best agents myself and my partner have dealt with, we have only been renting for two years but with Chloe Clark we have had one of the best and easiest process, would defiantly choose Jones ...
read full review
Was this helpful? Yes

“We invited Paul Hodgson to value our bungalow because we ......”

Share on :
Feb 25,2014
Minithumbup
Sara
By: 'G'
Feb 25,2014
4 people found
this helpful
We invited Paul Hodgson to value our bungalow because we have dealt with him before and find his approach honest and straightforward. His idea of a guide price works on the basis of attracting buyers to the property at a sensible price, not an inflated ...
read full review
Was this helpful? Yes

“I cannot believe Jones. Robinson are still trading in Newbury. ......”

Share on :
Feb 22,2014
Minithumbdown
By: 'Shocked'
Feb 22,2014
2 people found
this helpful
I cannot believe Jones. Robinson are still trading in Newbury. After renting several properties from them over the year's I cannot say a good word about them. non return of calls, blatant lies by the lettings team and management, moved into two properties without toilet ...
read full review
What agent could do to change your mind?
Be honest Stop lying Return calls and emails Be ethical
Attached Filesnbsp;
Was this helpful? Yes
By: Paul Broomham
Feb 24, 2014
View all comments (1)
Dear Shocked, Thank you for taking the time to review Jones Robinson on allagents.co.uk. I have read your review and am very disappointed that the Jones Robinson team have not met your expectations whilst you rented property via ourselves. I would very much welcome the opportunity of discussing this with you directly. Please could you call me at your convenience on 01635 275013. Many thanks, Paul Broomham Director. ...

“Excellent service from all the staff of the Newbury office ......”

Share on :
Feb 18,2014
Minithumbup
Deborah
By: 'Cheryl'
Feb 18,2014
1 people found
this helpful
Excellent service from all the staff of the Newbury office from the very beginning of our sale to the completion stage. Deborah's determination and commitment to the completion process was first class and all the endless chasing telephone calls all done with a smile! I ...
read full review
Was this helpful? Yes

“Firstly resolved the issue- got washing machine fixed. Took about ......”

Share on :
Feb 14,2014
Minithumbup
By: 'Nikki'
Feb 14,2014
0 people found
this helpful
Firstly resolved the issue- got washing machine fixed. Took about of time because of getting landlady to make a choice , but always keeps in touch when she says she will and you're fully informed of situation. Has good contacts when trying to solve the issue. ...
read full review
Was this helpful? Yes

“This review actually relates to the selling of two properties, ......”

Share on :
Feb 11,2014
Minithumbup
Sara
By: 'RMcC'
Feb 11,2014
0 people found
this helpful
This review actually relates to the selling of two properties, our house in Kintbury and our flat in Newbury toward the end of last year. The personal and professional service we received from the Jones Robinson team of Sara Robinson, Val Mallett, Deborah Tomlin, David ...
read full review
Was this helpful? Yes

“From calling round various estate agents we found that Laura ......”

Share on :
Feb 05,2014
Minithumbup
Laura
By: 'Miss'
Feb 05,2014
1 people found
this helpful
From calling round various estate agents we found that Laura from Jones Robinson was by far the most friendly agent that we had spoken to within the area; excellent customer service, The service received was 100% better than previously experienced about 2 years ago when renting through ...
read full review
Was this helpful? Yes

“We appointed Jones Robinson to sell our property as we ......”

Share on :
Feb 04,2014
Minithumbup
Charles
Deborah
By: 'Don'
Feb 04,2014
1 people found
this helpful
We appointed Jones Robinson to sell our property as we had used them before when we purchased the property. They had a very innovative approach to selling what was quite a unique cottage. A buyer was found within seven days and the deal was agreed. ...
read full review
Was this helpful? Yes

“Jones Robinson, and Paul in particular, helped me to buy ......”

Share on :
Jan 30,2014
Minithumbup
By: 'Samantha'
Jan 30,2014
0 people found
this helpful
Jones Robinson, and Paul in particular, helped me to buy this property and assisted at every stage to get the exchange and completion within 3 weeks! The company as a whole are responsive, efficient and very helpful and I could not have asked for more. A ...
read full review
Was this helpful? Yes

“My Jones Robinson experience has been excellent thanks to Chloe ......”

Share on :
Jan 29,2014
Minithumbup
By: 'Kirsty'
Jan 29,2014
0 people found
this helpful
My Jones Robinson experience has been excellent thanks to Chloe Clark. I found that Chloe explain everything down to the last detail and made sure I understood. This is my first time renting and Chloe has filled me with confidence in the letting market. She ...
read full review
Was this helpful? Yes

“My Jones Robinson experience has been excellent thanks to Chloe ......”

Share on :
Jan 29,2014
Minithumbup
By: 'Kirsty'
Jan 29,2014
0 people found
this helpful
My Jones Robinson experience has been excellent thanks to Chloe Clark. I found that Chloe explain everything down to the last detail and made sure I understood. This is my first time renting and Chloe has filled me with confidence in the letting market. She ...
read full review
Was this helpful? Yes

“I would just like to say a heart felt thanks ......”

Share on :
Jan 27,2014
Minithumbup
Paul
By: 'Miss'
Jan 27,2014
0 people found
this helpful
I would just like to say a heart felt thanks to Mr Paul Evans, for helping my fiance and I buy our first property. It was quite a challenging experience, which did not go as smoothly as we thought it would ( due to property that ...
read full review
Was this helpful? Yes

“I have dealt with Chloe on numerous occasions and each ......”

Share on :
Jan 27,2014
Minithumbup
Chloe
By: 'Matthew'
Jan 27,2014
0 people found
this helpful
I have dealt with Chloe on numerous occasions and each time she demonstrates excellent job knowledge and first class customer service....
read full review
Was this helpful? Yes

“All dealings were found to be extremely positive, right from ......”

Share on :
Jan 17,2014
Minithumbup
By: 'David'
Jan 17,2014
0 people found
this helpful
All dealings were found to be extremely positive, right from the original advice through to signing the tenancy agreement. Contact was maintained through out and there was always someone available to answer any questions that arose. It is difficult to see how they could have ...
read full review
Was this helpful? Yes

“All the staff at Newbury were extremely professional in all ......”

Share on :
Jan 14,2014
Minithumbup
Paul
By: 'RobertL'
Jan 14,2014
2 people found
this helpful
All the staff at Newbury were extremely professional in all their dealings with us, it started with Paul when he first came to value the house and continued throughout the sale. The sales team, too many to name individually, were always courteous and polite and ...
read full review
Was this helpful? Yes

“I dealt with 3 members of staff & they were all totally ......”

Share on :
Jan 10,2014
Minithumbup
Deborah
Sara
By: 'Ann'
Jan 10,2014
0 people found
this helpful
I dealt with 3 members of staff & they were all totally professional & inspired confidence. All my questions & enquiries were dealt with promptly and effectively from the first interaction through to Completion. I can recommend the company Jones Robinson whole heartedly....
read full review
Was this helpful? Yes

“A drawn out purchase was handled with great care and ......”

Share on :
Jan 06,2014
Minithumbup
Charles
By: 'Mossy123'
Jan 06,2014
0 people found
this helpful
A drawn out purchase was handled with great care and professionalism by Charles. He had a great challenge handling an awkward vendor and at times a frustrated purchaser. At one point he was instrumental in fixing a relationship between V and P that was heading ...
read full review
Was this helpful? Yes

“Jones Robinson provided an absolutely fantastic service in selling our ......”

Share on :
Dec 30,2013
Minithumbup
By: 'Phil'
Dec 30,2013
2 people found
this helpful
Jones Robinson provided an absolutely fantastic service in selling our house, with 11 viewings within 24 hours of marketing, a guide price offer within an hour of the viewings and an excellent price achieved after several offers were received well in excess of the guide price. Better ...
read full review
Was this helpful? Yes

“The sale of our property went through very quickly and ......”

Share on :
Dec 30,2013
Minithumbup
By: 'SJB'
Dec 30,2013
1 people found
this helpful
The sale of our property went through very quickly and smoothly. Everyone that we dealt with were professional and helpful and good at keeping us informed of progress. Having used Jones Robinson to purchase two properties and sell one in the past few years, we ...
read full review
Was this helpful? Yes

“I had the pleasure of dealing with Chloe while looking ......”

Share on :
Dec 19,2013
Minithumbup
By: 'David'
Dec 19,2013
0 people found
this helpful
I had the pleasure of dealing with Chloe while looking at properties held by Jones Robinson. She was constantly helpful and accommodating threw out the whole renting process. I would have no issues in suggesting your company to any friends or colleges in the future....
read full review
Was this helpful? Yes

“We are really satisfied with the job of the agency.......”

Share on :
Dec 18,2013
Minithumbup
By: 'Rita'
Dec 18,2013
0 people found
this helpful
We are really satisfied with the job of the agency. Especially with Chloe Clark's job. She was really helpful with us.She answered all of our questions, gave some advice. We were always well informed about every details.She helped all of that important things ...
read full review
Was this helpful? Yes

“We are extremely impressed with the service, which had been ......”

Share on :
Dec 16,2013
Minithumbup
Paul
Deborah
By: 'sarath'
Dec 16,2013
0 people found
this helpful
We are extremely impressed with the service, which had been served by the Jones Robinson Team ¢â‚¬â€œ Newbury. First, we decided to hand over our property for selling to JR, after we met Paul Evans, since we felt confident in their service. Paul Evans, having a ...
read full review
Was this helpful? Yes

“To the above names please add Sarah.The team at ......”

Share on :
Dec 15,2013
Minithumbup
By: 'Jock'
Dec 15,2013
0 people found
this helpful
To the above names please add Sarah. The team at JR were first class, supported us with pertinent advice and comment and kept my wife and I informed at all stages. It was not an easy process as the purchaser missed exchange dates without either ...
read full review
Was this helpful? Yes

“I got nothing but positive thing to say about Anna ......”

Share on :
Dec 12,2013
Minithumbup
Anna
By: 'Robert'
Dec 12,2013
0 people found
this helpful
I got nothing but positive thing to say about Anna Lyons every question every query i had Anna was always helpful she was all way professional friendly and helpful at all times. Anna would always get back to you never left you waiting for an ...
read full review
Was this helpful? Yes

“Kelly was fantastic! She was lively and enthused about each ......”

Share on :
Dec 10,2013
Minithumbup
By: 'Helen'
Dec 10,2013
0 people found
this helpful
Kelly was fantastic! She was lively and enthused about each property she showed us, with honest accounts of the locations and surrounding area. She had good rappor with the current tenants, and easily built this with us too. Her well informed and practical approach to ...
read full review
Was this helpful? Yes
Staff picture Deborah
(175)
Staff picture Paul
(93)
Staff picture Michael
(69)
Staff picture Paul
(53)
Staff picture Laura
(40)
Staff picture Charles
(33)
Staff picture Anna
(32)
Staff picture Paula
(31)
Staff picture Caroline
(19)
Staff picture Nicky
(14)
Staff picture Sara
(10)
Staff picture Lisa
(9)
Staff picture Beth
(8)
Staff picture Wendy
(7)
Staff picture Rachel
(6)
Staff picture Harris
Staff picture Freyea
Staff picture Chloe
(4)
Staff picture Karen
(3)
Staff picture Charlotte
(2)
Staff picture Vanessa
(1)
Staff picture Amber
Staff picture Sian
Staff picture Julie
(0)
Staff picture Joel
(0)
Staff picture Caroline
(0)
Staff picture Val
(0)
Staff picture Rachael
(0)
Staff picture Bridget
(0)
Staff picture Peter
(0)
Staff picture Sharon
(0)
Staff picture Steph
(0)
Staff picture Lucy
Staff picture Joe
Staff picture Vicky
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



Find the Best Agent to
Sell or Rent Your Home