Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Jones Robinson Estate Agents Image 1
Lambourn, RG17
Newbury, RG14

“Although, in the end, I didn't purchase through this agent, ......”

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Aug 23,2015
Minithumbup
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Wendy
By: 'CRD'
Aug 23,2015
0 people found
this helpful
Although, in the end, I didn't purchase through this agent, they were at all times very professional, patient, proactive and courteous during my search for a property to buy. Wendy was especially helpful during what has been a stressful experience, due to the current state ...
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Not applicable in this case.
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“Karl and the whole Team within Letting were very professional ......”

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Aug 20,2015
Minithumbup
By: 'Serena'
Aug 20,2015
0 people found
this helpful
Karl and the whole Team within Letting were very professional and very sympathetic for my need to find a pleasant home for my self and family . Karl in particular took the time and effort to make the build up the move run smoothly all correspondence ...
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“Paul and Deborah were very efficient and accommodating in our ......”

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Aug 11,2015
Minithumbup
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Paul
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Deborah
By: 'Mr'
Aug 11,2015
1 people found
this helpful
Paul and Deborah were very efficient and accommodating in our purchase. They handled the whole process professionally and were very helpful and friendly. Paul especially gave us local knowledge about the village and surrounding areas which was extremely useful. We would thoroughly recommend them to ...
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“We would like to thank our agent very much for ......”

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Aug 06,2015
Minithumbup
By: 'Silva'
Aug 06,2015
0 people found
this helpful
We would like to thank our agent very much for his patience, help, and understanding throughout our search for a new property. Due to his help we felt less stressed about the whole process of finding and renting our new home!...
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“Karl was very quick to respond to all queries and ......”

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Aug 04,2015
Minithumbup
By: 'Dw'
Aug 04,2015
0 people found
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Karl was very quick to respond to all queries and flexible in accommodating my availability. A painless rental all round....
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“A thoroughly professional agency. Impressed me from the start with ......”

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Jul 21,2015
Minithumbup
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Paul
By: 'Lindsey'
Jul 21,2015
0 people found
this helpful
A thoroughly professional agency. Impressed me from the start with a sound marketing strategy, brilliantly coordinated visits (lots of them) and outstanding staff--all of them who could not have been more courteous, cheerful and helpful. Jones Robinson took the stress out of selling my home ...
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Comment on agent fees
Fees were fair. The property went to sealed bids and the amount achieved set a new bench mark for the road.
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“Viewing the property the first time (by myself) was great. ......”

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Jul 17,2015
Minithumbup
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Wendy
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Deborah
By: 'Daw'
Jul 17,2015
0 people found
this helpful
Viewing the property the first time (by myself) was great. The agent showing me round was pleasant, answered my questions to the best of her ability and i left very happy after making another appointment so my husband could view the property also. Arrived at ...
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By: Paul
Jul 21, 2015
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Dear Daw Thank you for taking the time to place a review, all feedback positive or negative ensures we can continue to improve in everything that we do and I note that we have not met your expectations in certain areas and I would be pleased to talk through and understand where we went wrong and put it right. I will give you a call today and talk it through. Kind regards Paul Evans ...

“A very professional service from start to finish. The agents ......”

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Jul 01,2015
Minithumbup
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Paul
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Deborah
By: 'A'
Jul 01,2015
0 people found
this helpful
A very professional service from start to finish. The agents gave sound advice on how to market the property and at what level to price the property. The property sold for more than £5000 above the guide price. I received great support in the final stages ...
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“We would have no hesitation at all in recommending Jones ......”

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Jun 21,2015
Minithumbup
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Paul
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Deborah
By: 'Steve'
Jun 21,2015
0 people found
this helpful
We would have no hesitation at all in recommending Jones Robinson, Newbury. They have gone to great lengths to ensure that we got the best price for the property we were selling and it was all finalised within 6 weeks. They are polite, professional and kept ...
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Comment on agent fees
For the amount of viewings and advertising very reasonable
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“Very quick purchase 6 weeks start to finish.Deborah was helpful ......”

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Jun 18,2015
Minithumbup
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Deborah
By: 'Mrs'
Jun 18,2015
0 people found
this helpful
Very quick purchase 6 weeks start to finish. Deborah was helpful and available when we called her. Jones Robinson rental who we had been renting with until now were useless. So glad their sales team were better!...
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“We found Jones Robinson to be excellent from start to ......”

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Jun 16,2015
Minithumbup
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Michael
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Deborah
By: 'Janet'
Jun 16,2015
0 people found
this helpful
We found Jones Robinson to be excellent from start to finish. Michael Simpson was professional, pleasant and inspired confidence in us that they would do their very best to sell our property at the best possible price. This was borne out by Deborah Tomlin who ...
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Comment on agent fees
Excellent value for money.
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“My overall experience with Jones Robinson has been excellent. I ......”

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Jun 16,2015
Minithumbup
By: 'Eric'
Jun 16,2015
0 people found
this helpful
My overall experience with Jones Robinson has been excellent. I have been a tenant for 18 months, using Jones Robinson to mediate discussions with the landlord of the flat I have lived in. In particular, I have dealt with Alex Harrison. As any flat, there were ...
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“I have had a thoroughly positive experience with Jones Robinson. ......”

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May 28,2015
Minithumbup
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Laura
By: 'Emma'
May 28,2015
1 people found
this helpful
I have had a thoroughly positive experience with Jones Robinson. Staff were always friendly when I rang up to arrange viewings. They were even happy to help me find the house over the phone when I realised that we were stood outside the wrong property ...
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“It was an absolute pleasure dealing with Deborah Tomlinson, always ......”

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May 27,2015
Minithumbup
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Deborah
By: 'Shelagh'
May 27,2015
0 people found
this helpful
It was an absolute pleasure dealing with Deborah Tomlinson, always there on the other end of the phone or email. Excellent communication and timely responses. Would highly recommend Jones Robinson, I'm sure to use them in the future. Many thanks for all your help and ...
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“it s been a pleasure to deal for the time ......”

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May 15,2015
Minithumbup
By: 'guillaume'
May 15,2015
0 people found
this helpful
it s been a pleasure to deal for the time being with our agent, elizabeth alden has always been very reactive in every request that we could have done, and extremely efficient...
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“My primary contact at Jones Robinson was Paul Hodgson. At ......”

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May 10,2015
Minithumbup
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Paul
By: 'Chris'
May 10,2015
0 people found
this helpful
My primary contact at Jones Robinson was Paul Hodgson. At all times Paul (and his colleagues) acted with an exemplary professionalism. I cannot speak highly enough of this company - thoroughly recommended. I would not hesitate to use them again to sell a property....
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“I went to this Agent after becoming disillusioned with my ......”

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May 09,2015
Minithumbup
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Anna
By: 'Sue'
May 09,2015
0 people found
this helpful
I went to this Agent after becoming disillusioned with my previous Agent. Immediately it was visible that this Agent was a lot more professional. Once Nicola had handled the setting up of the tenancy, which was all extremely quick, I got passed into the very ...
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“Jones Robinson were my second estate agent i used, as ......”

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May 07,2015
Minithumbup
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Michael
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Deborah
By: 'Laura'
May 07,2015
0 people found
this helpful
Jones Robinson were my second estate agent i used, as the first was very poor. Micheal listened my issues i had with the previous agents and made me feel assured that history wouldn't repeat its self. During the marketing stage Micheal was in contract with ...
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“I was very pleased with the handling of this purchase ......”

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May 06,2015
Minithumbup
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Deborah
By: 'Susan'
May 06,2015
0 people found
this helpful
I was very pleased with the handling of this purchase with this estate agent. The staff were exceptionally polite and helpful. I was kept up to date with all matters, any messages left were always promptly replied to and any queries I had were answered. ...
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“Great experience buying our house through Jones Robinson. What made ......”

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May 04,2015
Minithumbup
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Paul
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Deborah
By: 'Carl'
May 04,2015
0 people found
this helpful
Great experience buying our house through Jones Robinson. What made it all the better was the fact that no matter when or who you spoke to they all knew about the property in question and what the status was. Very professional team....
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“It has been a pleasure working with Michael with his ......”

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Apr 28,2015
Minithumbup
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Michael
By: 'M'
Apr 28,2015
0 people found
this helpful
It has been a pleasure working with Michael with his professionalism and knowledge of the local housing market. His weekly update calls were carried out in a timely manner and his advice invaluable. We would recommend anyone to work with Michael....
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“Nicola Taylor was the agent that dealt with our let ......”

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Apr 28,2015
Minithumbup
By: 'Jaime'
Apr 28,2015
0 people found
this helpful
Nicola Taylor was the agent that dealt with our let over Jones Robinson. At the same day she visited 2 houses with us. Both amazing, but one with much better quality/price relationship. Between we said Yes, we want this house and having the key in ...
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Nothing to add.
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“Was very impressed this time round with Jones Robinson. The ......”

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Apr 13,2015
Minithumbup
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Laura
By: 'James'
Apr 13,2015
1 people found
this helpful
Was very impressed this time round with Jones Robinson. The whole process from making initial contact to getting the keys was stress free and efficient. I would recommend them in the future....
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“I passed the sale of my property to Jones Robinson ......”

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Apr 10,2015
Minithumbup
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Paul
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Deborah
By: 'Harvey'
Apr 10,2015
0 people found
this helpful
I passed the sale of my property to Jones Robinson after becoming frustrated with lack of movement from the original estate agents. From the moment Paul Hodgson met me on site I felt reassured that we were in the right hands. I was not disappointed ...
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Comment on agent fees
I feel that the fees for the sale are very reasonable and compare very favourably with similar agents
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“An excellent professional service delivered by Jones Robison. The team, ......”

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Apr 08,2015
Minithumbup
By: 'Sean'
Apr 08,2015
0 people found
this helpful
An excellent professional service delivered by Jones Robison. The team, especially Sian who we were dealing with was extremely helpful and walked us through every step of the process with absolute transparency and customer service. She has gone out of her way to accommodate our ...
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“Our previous experience with Jones Robinson had not been good, ......”

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Apr 08,2015
Minithumbup
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Deborah
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Paul
By: 'John'
Apr 08,2015
0 people found
this helpful
Our previous experience with Jones Robinson had not been good, however this time when it mattered, when we proceeded with the purchase, I have to say they stepped up to the mark. The staff were all helpful and Deborah in particular was friendly, replied to ...
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“I have dealt with jones Robinson on a number of ......”

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Apr 06,2015
Minithumbup
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Deborah
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Paul
By: 'Justin'
Apr 06,2015
0 people found
this helpful
I have dealt with jones Robinson on a number of occasions now and find them to be exceptionally helpful and very much on the ball and would highly recommend them to anyone who is looking to sell there home. I was kept informed at all ...
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“A great service, professional, easy to reach and sensible advice ......”

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Apr 02,2015
Minithumbup
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Laura
By: 'Mrs'
Apr 02,2015
0 people found
this helpful
A great service, professional, easy to reach and sensible advice given when needed. This is my first property to rent out and I would definitely use Jones Robinson again....
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“This was my first experience dealing with Jones Robinson and ......”

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Mar 31,2015
Minithumbup
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Deborah
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Paul
By: 'Ella'
Mar 31,2015
0 people found
this helpful
This was my first experience dealing with Jones Robinson and was pleasantly surprised. Everything was dealt with in a very professional manner and all the team were very efficient. As the company is quite large the experience did seem less personable than elsewhere, however I ...
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“Deborah was amazing during the purchase of our home. We ......”

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Mar 24,2015
Minithumbup
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Deborah
By: 'Andy'
Mar 24,2015
0 people found
this helpful
Deborah was amazing during the purchase of our home. We had no end of communication problems and without Deborah stepping in and maintaining a clear line of communication and problem solving the process would have been more stressful than necessary and the joy of moving ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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