Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
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Latest Properties

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Lambourn, RG17
Newbury, RG14

“Throughout this somewhat protracted sale, I have received regular comprehensive, ......”

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Nov 20,2015
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Charles
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Deborah
By: 'Berkhamsted'
Nov 20,2015
0 people found
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Throughout this somewhat protracted sale, I have received regular comprehensive, unbiased and helpful advice and guidance from Charles, Deborah and James. Any delays in the process have been entirely outside of their control. Although initially somewhat sceptical of their marketing plan, it soon proved to ...
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“Karl has been really helpful in organising the viewing and ......”

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Nov 19,2015
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By: 'Liz'
Nov 19,2015
0 people found
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Karl has been really helpful in organising the viewing and a speedy moving in process for me. I took up a job in the local area and have been staying in a hotel whilst the paperwork/references were taken up. It's taken approximately a week ...
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“Jones Robinson have just sold a property for us and ......”

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Nov 18,2015
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Michael
By: 'Angela'
Nov 18,2015
0 people found
this helpful
Jones Robinson have just sold a property for us and also let a property. Both these transactions were carried out in a very efficient manner. The sale price also exceeded both our expectations. They kept in touch with us regarding viewings etc and took the ...
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“I recently bought a property with JR and I must ......”

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Nov 17,2015
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Michael
By: 'Giovanni'
Nov 17,2015
0 people found
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I recently bought a property with JR and I must say that I've been impressed with their professionalism along the whole process. I've been continuously informed by Michael and Deborah about the progress of my file, even when there were no updates. As the process ...
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“Having bought the property through JR originally and been very ......”

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Nov 12,2015
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By: 'Alex'
Nov 12,2015
0 people found
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Having bought the property through JR originally and been very impressed by the way they looked after the seller and ourselves, they were an obvious choice when it came to resell the house. The pressure was on to get a sale extremely promptly to secure ...
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“We received a brilliant service from all the staff in ......”

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Nov 12,2015
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Deborah
By: 'Mr'
Nov 12,2015
0 people found
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We received a brilliant service from all the staff in the Newbury office from the moment we registered our details. The staff who showed us round the properties had a vast knowledge of the local area which was incredibly helpful and while we were buying ...
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“The agents at Jones Robinson, Anna in particular, have helped ......”

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Nov 10,2015
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Anna
By: 'Jane'
Nov 10,2015
0 people found
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The agents at Jones Robinson, Anna in particular, have helped me with five rental proerties over a number of years. They have always found suitable tenants quickly and have made the bureaucracy of moving tenants in and out painless....
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“We dealt with Poppy when searching for our home, she ......”

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Oct 29,2015
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By: 'Emma'
Oct 29,2015
0 people found
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We dealt with Poppy when searching for our home, she was professional and patient and have exceptional customer service. She made what could have been a very stressful process easier to deal with. Jones Robinsin is very lucky to have Poppy and I will recommend ...
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“Agent was exceptionally responsive and transparent. Upon viewing a few ......”

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Oct 28,2015
Minithumbup
By: 'Matt'
Oct 28,2015
0 people found
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Agent was exceptionally responsive and transparent. Upon viewing a few properties, we were given documents which stated very clearly all the fees that would need paying in advance (with no hidden costs). Furthermore, we overcame minor speedbumps due to the responsiveness and professionalism of both ...
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Comment on agent fees
Very reasonable for a lovely property.
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“We've used Jones Robinson for selling, renting and now buying ......”

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Oct 22,2015
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By: 'Angeli'
Oct 22,2015
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We've used Jones Robinson for selling, renting and now buying property. Their services have been excellent on every occasion, personal and supportive but also very professional....
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“We have been dealing with Jones Robinson in the purchase ......”

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Oct 21,2015
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Anna
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Paul
By: 'Newbury'
Oct 21,2015
0 people found
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We have been dealing with Jones Robinson in the purchase and tenancy management of numerous properties, we have found them to be very professional and knowledgeable in both fields. The information provided is timely and accurate, their availability to answer questions and give advice when ...
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“Very pleased with the service provided by Jones Robinson during ......”

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Oct 20,2015
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Michael
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Deborah
By: 'Carol'
Oct 20,2015
0 people found
this helpful
Very pleased with the service provided by Jones Robinson during the sale of my property. Feedback on viewings was prompt, as was the follow up once the sale had been agreed. Everyone in the office very professional. The fact that the office is open 7 days ...
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“As a first time Tenant, the world of renting is ......”

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Oct 20,2015
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Anna
By: 'Richard'
Oct 20,2015
0 people found
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As a first time Tenant, the world of renting is a jungle and Anna is the best Indiana Jones I could ask for She has attentively, diligently and professional professionally dealt with all issues from floorboards to doors. She has made the renting experience seem ...
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“Friendly initial sales meeting. Very good local knowledge. Accurate valuation. ......”

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Oct 16,2015
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Paul
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Deborah
By: 'Paul'
Oct 16,2015
0 people found
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Friendly initial sales meeting. Very good local knowledge. Accurate valuation. Positive and accurate sales marketing materials. Patient approach as the process was quite long, and at no time was I pressured to reduce the asking price to effect a sale more quickly. Always adhered to ...
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“We are extremely happy with Jones Robinson who we have ......”

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Oct 15,2015
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Anna
By: 'Carol'
Oct 15,2015
0 people found
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We are extremely happy with Jones Robinson who we have been using as our letting agent for over 10 years. They have been particularly valuable in the last year when a leak led to extensive renovations,.which Anna Lyons managed. Always efficient and courteous, she was ...
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“Paul was super quick in getting our property on the ......”

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Oct 07,2015
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Paul
By: 'Cookies'
Oct 07,2015
0 people found
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Paul was super quick in getting our property on the market so that we could put in a 'best and final' offer on a property we particularly liked. Although that purchase did not go ahead, Paul had found us several buyers at our asking price ...
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“As a first time home-buyer all the staff at Jones ......”

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Oct 06,2015
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Charles
By: 'Happy'
Oct 06,2015
0 people found
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As a first time home-buyer all the staff at Jones Robinson were very helpful in advising us through each step of the process, putting us in touch with Natalie at FirstXtra to organise our mortgage for us and also at accommodating us when it came ...
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Comment on agent fees
The house was worth a lot more than it was originally marketed at.
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“I sold our property though Jones Robinson and I have ......”

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Sep 29,2015
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Michael
By: 'Miss'
Sep 29,2015
0 people found
this helpful
I sold our property though Jones Robinson and I have no hesitation in saying I would use them again. They were extremely professional from the start, offer sound advice and go above and beyond to give you great customer service. They kept us fully up ...
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“The service we recieved from start to finish was excellent. ......”

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Sep 25,2015
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Michael
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Deborah
By: '32'
Sep 25,2015
0 people found
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The service we recieved from start to finish was excellent. The sales documentation they produced was very good, and I am sure went a long way to us receiving a quick offer on the property. I would highly recommend them....
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“I found the whole experience of selling my father's house ......”

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Sep 16,2015
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Charles
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Deborah
By: 'Bruce'
Sep 16,2015
0 people found
this helpful
I found the whole experience of selling my father's house was made easy and conducted very efficiently, everyone at Jones Robinson was extremely helpful, giving very good advice throughout. Despite unexpected complications I was advised well to a good conclusion. I would recommend Jones Robinson ...
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Comment on agent fees
I feel that the fees were reasonable and fair, inline with the fees my own solicitor would have charged for winding up my late father's estate.
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“Our property, from start to finish, was marketed for sale ......”

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Sep 16,2015
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Deborah
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Paul
By: 'CK'
Sep 16,2015
0 people found
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Our property, from start to finish, was marketed for sale with credibility. The processes of valuation through to completion were handled efficiently and professionally, with constant communication. We wanted a firm offer in place within two weeks; that offer – which went on to completion - ...
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Comment on agent fees
In line with what we expected using a reputable company
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“We have been renting our property out through Jones Robinson ......”

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Sep 16,2015
Minithumbup
By: 'Mandy'
Sep 16,2015
0 people found
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We have been renting our property out through Jones Robinson for over 5 years and throughout this time we have only good things to say about the service provided by the staff there. Ben in particular has been "going the extra mile" to meet our needs ...
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“Jones Robinson have been managing the property for me for ......”

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Sep 14,2015
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Paul
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Deborah
By: 'Lawrence'
Sep 14,2015
0 people found
this helpful
Jones Robinson have been managing the property for me for the last two years so it seemed only sensible to ask them to sell the house for me. Paul Evans has been most helpful throughout the whole process and I can't thank him enough. Everyone ...
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“I was acting as Executor for the sale. Early on ......”

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Sep 13,2015
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Paul
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Deborah
By: 'Bill'
Sep 13,2015
0 people found
this helpful
I was acting as Executor for the sale. Early on good guidance from David Jones as to how to prepare the property enabled me to make wise decisions as to beneficial spends. Paul Evans was then very helpful on agreeing a price and was in ...
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“A fantastic service. Cannot thank them enough for being so ......”

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Sep 10,2015
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Deborah
By: 'Gary'
Sep 10,2015
0 people found
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A fantastic service. Cannot thank them enough for being so helpful and proffessional. deborah tomlin went beyond the call of duty to help us.thankyou deborah.........
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“From the valuation through to completion we were very happy ......”

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Sep 08,2015
Minithumbup
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Paul
By: 'Lisa'
Sep 08,2015
0 people found
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From the valuation through to completion we were very happy with the service from Jones Robinson. They were the most professional of all the agents we spoke to. During the sale we felt they marketed the property well leading to a quick sale. They always ...
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“Our first point of contact at Jones Robinson was Paul ......”

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Sep 05,2015
Minithumbup
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Paul
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Deborah
By: 'Julie'
Sep 05,2015
0 people found
this helpful
Our first point of contact at Jones Robinson was Paul Evans who dealt with the marketing and sale of the property - which was achieved very quickly and efficiently. After the sale our case was handed over to Deborah Tomlin and it is Deborah who ...
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“Unfailingly helpful with great attention to detail - this was ......”

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Aug 30,2015
Minithumbup
By: 'Celia'
Aug 30,2015
1 people found
this helpful
Unfailingly helpful with great attention to detail - this was very professional. The process was smooth and the communication between everyone made it a stress free move. Huge thanks to the team and Charles Robinson...
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“Mike was helpful, well informed, courteous and responsive when it ......”

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Aug 26,2015
Minithumbup
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Michael
By: 'George'
Aug 26,2015
0 people found
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Mike was helpful, well informed, courteous and responsive when it came to the agent listing and selling of our home....
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“Michael has been fantastic regarding the sale of our property. ......”

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Aug 25,2015
Minithumbup
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Michael
By: 'Michelle'
Aug 25,2015
0 people found
this helpful
Michael has been fantastic regarding the sale of our property. His patience and professionalism have helped us to keep level headed. Due to our own circumstances we are no longer able to proceed on this occasion but with Michael's continued support we know we will ...
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Last updated at 4:32 PM 04/09/2019 by allAgents

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