Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
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Lambourn, RG17
Newbury, RG14

“The service I received from both Poppy and Karl was ......”

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Mar 02,2016
Minithumbup
By: 'Cat'
Mar 02,2016
0 people found
this helpful
The service I received from both Poppy and Karl was efficient, friendly and very professional. They always responded very quickly and contacted me when they said they would. Karl was so helpful about the area and the property....
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Comment on agent fees
I was very satisfied with the fees, well worth it.
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“What a team!Michael most helpful with visits and negotiation.......”

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Feb 25,2016
Minithumbup
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Deborah
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Michael
By: 'Janette'
Feb 25,2016
0 people found
this helpful
What a team! Michael most helpful with visits and negotiation. Deborah worked with me every step of the way to push the purchase through. Couldn't have done it without her....
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Comment on agent fees
We were purchasers so can't comment.
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“This is 5 star service. Thanks to all of you once ......”

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Feb 12,2016
Minithumbup
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Rachel
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Deborah
By: 'Bronislaw'
Feb 12,2016
0 people found
this helpful
This is 5 star service. Thanks to all of you once again. Good communication, very smooth transaction. Definitely will comeback...
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“I have just rented a flat through Jones Robinson, I ......”

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Feb 11,2016
Minithumbup
By: 'Nese'
Feb 11,2016
1 people found
this helpful
I have just rented a flat through Jones Robinson, I am so happy for the service they gave to me. I was all the time in touch with Poppy and she was so helpful during this process. I already recommended Jones Robinson to one of ...
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“Both Paul and Poppy rightly deserve a five star rating ......”

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Feb 10,2016
Minithumbup
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Paul
By: 'Jeremy'
Feb 10,2016
1 people found
this helpful
Both Paul and Poppy rightly deserve a five star rating as they were both incredibly helpful with my recent move. Both are a credit to the team at Jones Robinson which provided a fantastic and very efficient service....
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OK
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“I have recently dealt with Jones Robinson and in particular ......”

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Feb 05,2016
Minithumbup
By: 'Debbie'
Feb 05,2016
0 people found
this helpful
I have recently dealt with Jones Robinson and in particular a member of staff Karl Gay who I could give no less than a 5 star recomendation. He pulled out all the stops to ensure everything with our letting was straight forwards and simple and I ...
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“I recently purchased a property through Jones Robinson and was ......”

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Feb 04,2016
Minithumbup
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Lisa
By: 'JCS'
Feb 04,2016
0 people found
this helpful
I recently purchased a property through Jones Robinson and was thoroughly impressed by the exceptional service I received from James, Lisa, Rachel and Debbie. I would not hesitate to recommend them to all my family and friends....
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“After meeting with Michael to discuss the possibilities around selling ......”

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Feb 01,2016
Minithumbup
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Michael
By: 'Daniel'
Feb 01,2016
0 people found
this helpful
After meeting with Michael to discuss the possibilities around selling my house I had no doubts Jones Robinson was the best Estate Agency to go to if I wanted to get competitive offers in a very short period of time. It turns out I was ...
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“I have recently purchased a property through Jones Robinson and ......”

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Feb 01,2016
Minithumbup
By: 'Jones'
Feb 01,2016
0 people found
this helpful
I have recently purchased a property through Jones Robinson and was delighted with all the help I received from their staff. Nothing was too much trouble and I would have no hesitation in recommending them to anybody looking for an excellent agent....
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Comment on agent fees
N/A I was purchasing a property.
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“I have mainly loaded with Deborah for the exchange and ......”

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Jan 25,2016
Minithumbup
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Deborah
By: 'k'
Jan 25,2016
0 people found
this helpful
I have mainly loaded with Deborah for the exchange and completion of us buying a house through Jones Robinson and also James when enquiring about properties ect. They have both been very professional, friendly and easy to talk to. They return calls quickly and especially ...
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“We recently sold our apartment through Jones Robinson and cannot ......”

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Jan 22,2016
Minithumbup
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Paul
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Deborah
By: 'RHill'
Jan 22,2016
0 people found
this helpful
We recently sold our apartment through Jones Robinson and cannot recommend them enough. The service from start to finish has been superb. Within approximately a week we had a fantastic number of viewings and several offers with the majority over and above the asking price. ...
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“Paul was very professional and listen to my concerns. Because ......”

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Jan 21,2016
Minithumbup
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Paul
By: 'Mark'
Jan 21,2016
0 people found
this helpful
Paul was very professional and listen to my concerns. Because I was relocating for work, I was keen to get a quick sale. The initial asking price was dropped several times and I had a large number of viewings each time the price was lowered. ...
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Comment on agent fees
Fees were good.
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“I was really impressed with the service provided by all ......”

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Jan 16,2016
Minithumbup
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Deborah
By: 'Nicola'
Jan 16,2016
0 people found
this helpful
I was really impressed with the service provided by all at Jones Robinson. From Paul's sound knowledge of the local market to the support provided by James and Deborah as my sale progressed. I fully recommend the team for their professionalism and commitment to achieving ...
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Comment on agent fees
The fee was standard and the team worked hard for me, so good value.
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“Michael and his team listened to what we wanted to ......”

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Jan 15,2016
Minithumbup
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Michael
By: 'K'
Jan 15,2016
0 people found
this helpful
Michael and his team listened to what we wanted to achieve, and proceeded to deliver it, speedily and efficiently. Everyone we spoke to at the office was unfailingly pleasant and helpful and effective....
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“A real credit to the company very helpful professional and ......”

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Jan 15,2016
Minithumbup
By: 'poppy'
Jan 15,2016
0 people found
this helpful
A real credit to the company very helpful professional and act very quick to get people to move in and great friendly service...
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Comment on agent fees
I was amazed how professional and high standard of service and help given and a credit to the company
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“We bought a property through Jones Robinson in September 2015. Despite ......”

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Jan 14,2016
Minithumbup
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Deborah
By: 'Mrs'
Jan 14,2016
0 people found
this helpful
We bought a property through Jones Robinson in September 2015. Despite there being no chain on either side, the exchange/completion process was lengthy due to the vendor living abroad (and so being out of contact and slow to respond to our solicitor's requests); however all ...
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Comment on agent fees
No more or less than any of their competitors.
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“Paul Hodgson inspired me with confidence that Jones Robinson would ......”

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Jan 14,2016
Minithumbup
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Paul
By: '.'
Jan 14,2016
0 people found
this helpful
Paul Hodgson inspired me with confidence that Jones Robinson would sucessfully sell my property when he came out to do the initial valuation. The team were honest and open about what needed to happen to make a successful sale. I was kept informed by James ...
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“Sian has been very friendly and helpful throughout this process. ......”

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Jan 14,2016
Minithumbup
By: 'K'
Jan 14,2016
0 people found
this helpful
Sian has been very friendly and helpful throughout this process. This is our first experience of moving out/renting and she has made sure we were kept informed throughout and has answered all of our questions. We would definitely recommend Jones Robinson lettings in the ...
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Comment on agent fees
We felt this agent's fees were reasonable and reflected the high level of service they provided.
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“I would like to say that Alex Harrison is a ......”

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Jan 08,2016
Minithumbup
By: 'DH'
Jan 08,2016
0 people found
this helpful
I would like to say that Alex Harrison is a very helpful, always keeps me informed & is extremely efficient in looking after us as a Tennants. Nothing is ever too much trouble. He is certainly an asset to the Jones Robinson Lettings Team....
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“We were very please with how Jones Robinson managed the ......”

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Jan 05,2016
Minithumbup
By: 'Fisher-Hickey'
Jan 05,2016
0 people found
this helpful
We were very please with how Jones Robinson managed the sale and communicated between the sellers and ourselves. Everybody we spoke to was either knowledgeable about our sale or able to put us in touch with somebody who was. They recommended an excellent broker who ...
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“What a superlative experience. We really couldn't have asked for ......”

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Jan 04,2016
Minithumbup
By: 'Andy'
Jan 04,2016
0 people found
this helpful
What a superlative experience. We really couldn't have asked for any more from this agent. We had been waiting for our house sale to go through so were reluctant to put a deposit on a rental until we had exchanged, regular contact with the agent ...
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Comment on agent fees
reasonable - about average.
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“Very professional service from everyone I dealt with and everyone ......”

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Jan 04,2016
Minithumbup
By: 'Henry'
Jan 04,2016
0 people found
this helpful
Very professional service from everyone I dealt with and everyone was more than happy to ask the numerous questions I had, as I was a first time buyer....
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Comment on agent fees
Nothing to compare to as ftb
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“From the first of several telephone conversations with James Oldring ......”

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Jan 04,2016
Minithumbup
By: '10'
Jan 04,2016
0 people found
this helpful
From the first of several telephone conversations with James Oldring about an apartment for sale in Newbury, to the completion - less than 2 weeks later - Jones Robinson did everything they could to help make the purchase happen with ridiculous speed. Thank you!...
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“We were very please with the help we received from ......”

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Dec 15,2015
Minithumbup
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Wendy
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Michael
By: 'Newbury63'
Dec 15,2015
0 people found
this helpful
We were very please with the help we received from Wendy Vincent, very attentive and sort out any problems we had srraight away without any fuss, I would certainly use the again...
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“We found James, Deborah and Michael all very helpful during ......”

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Dec 14,2015
Minithumbup
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Deborah
By: 'Nicola'
Dec 14,2015
0 people found
this helpful
We found James, Deborah and Michael all very helpful during the purchase of our property. We had a few delays along the way not caused by them and they helped us through with excellent communication. We would recommend them to others and definitely use them ...
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“The service provided by Jones Robinson was of the highest ......”

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Dec 14,2015
Minithumbup
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Paul
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Deborah
By: 'Thomas'
Dec 14,2015
0 people found
this helpful
The service provided by Jones Robinson was of the highest standard throughout the whole process. At all times we were kept in touch as to what was happening and what was required. They made what can be a stressful process a lot easier to deal ...
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“We used Jones Robinson to sell our property and from ......”

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Dec 14,2015
Minithumbup
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Paul
By: 'CS'
Dec 14,2015
0 people found
this helpful
We used Jones Robinson to sell our property and from start to finish the service was excellent. Paul ensured that we utilised the right strategy to go to market and this led to over 100 viewings, over 30 offers and selling our property for 20% above the guide ...
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“I was lucky enough to both sell and buy with ......”

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Dec 12,2015
Minithumbup
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Paul
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Rachel
By: 'Sarah'
Dec 12,2015
0 people found
this helpful
I was lucky enough to both sell and buy with Jones Robinson Newbury. From the first meeting with Paul to the last handshake with Rachel and Deborah ( and a cuddle from Karen) they have been amazing. They looked after me through all the twists and ...
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“Jones Robinson and our contact Ben Coates provided a first ......”

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Nov 26,2015
Minithumbup
By: 'anthonyevans'
Nov 26,2015
0 people found
this helpful
Jones Robinson and our contact Ben Coates provided a first class and friendly service from the beginning of our tenancy to the end. Highly recommended...
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“Michael Simpson and the overall team handled our sale extremely ......”

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Nov 25,2015
Minithumbup
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Michael
By: 'Martin'
Nov 25,2015
0 people found
this helpful
Michael Simpson and the overall team handled our sale extremely professionally. He and the team, including Rachel, Lisa and James were always on hand when we needed them for advice, answers to questions and progress reports. In terms of process, the initial valuation was relaistic, ...
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Comment on agent fees
Their fees were higher than some other agents however I chose Jones Robinson based on their level of service and that decision was vindicated.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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