Jigsaws
4.7/5, 87 reviews
93% recommended
94% lettings valuation accuracy
83% lettings fee satisfaction
Estate Agents don't have the best reputation - we know it, you know it - but we're trying our hardest to stand out from the crowd! It is because of this well-known stereotype that we have based our business on our motto "Bucking the Trend".Jigsaws was formed on the 9... show more Estate Agents don't have the best reputation - we know it, you know it - but we're trying our hardest to stand out from the crowd! It is because of this well-known stereotype that we have based our business on our motto "Bucking the Trend".

Jigsaws was formed on the 9th of June 2008, the very same day The Guardian ran with the headline "Traders predict house prices will fall by 50% in 4 years". They also highlighted that "Job losses to hit estate agents". In the face of adversity Jigsaws was born, with a confidence that our approach to property and our clients would see us through the tough times.
Jigsaws Estate Agents - Click to Visit Our Website

Latest Reviews

 View all Reviews 87
22nd Mar 2019
reviewed by 'Marius'
“Thank you to all the team at Jigsaws Estate agents! Especially to Krissi who was very attentive and provided me ......”
7th Mar 2019
reviewed by 'Krush'
“Krissi has been really helpful in the whole move. Answering questions and walking me through the process. They have been ......”
13th Dec 2018
reviewed by 'OM'
“Krissi was helpful throughout all the process, she answered all my questions/requests promptly and was always available to advise ......”
30th Jun 2018
reviewed by 'Chanaka'
“The review has been a long due to write......Krissi and Frankie have been very helpful and informative, they made ......”
20th Jun 2018
reviewed by 'James'
“Both staff members have been extreamly helpful in the process of finding a rental agreement for the property, even though ......”
1st Jun 2018
reviewed by 'Leo'
“Krissi has been lovely and a brilliant help throughout - very helpful, quick to reply and very knowledgeable about all ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 83% £600 £3,011
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 61 4 3 0 1 0 2 2
Areas covered
  • N8
  • Holloway
  • E8
  • Archway
  • NW5
  • Finsbury Park
  • N19
  • N7
  • N5
  • N4
  • N1
  • NW1
  • N6
Address

Regent Studios, 1 Thane Villas
Holloway
London
N7 7PH
020 7561 8777

Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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DPS
Rankings
Overall
Estate agents
Letting agents
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“Smooth and stress free experience...”

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Mar 22,2019
Minithumbup
By: 'Marius'
Mar 22,2019
0 people found
this helpful
Thank you to all the team at Jigsaws Estate agents! Especially to Krissi who was very attentive and provided me with all the details from the very start. She is a true professional, that kept a close eye on my application, updated me daily throughout ...
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Comment on agent fees
Well worth it!
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“Stress free & Friendly...”

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Mar 07,2019
Minithumbup
Staff profile picture
Frankie
By: 'Krush'
Mar 07,2019
0 people found
this helpful
Krissi has been really helpful in the whole move. Answering questions and walking me through the process. They have been very up front re all the fees which is nice to see as some Estate agents often add fees at later stages. Frankie showed me ...
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Comment on agent fees
Good
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“Excellent experience...”

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Dec 13,2018
Minithumbup
By: 'OM'
Dec 13,2018
0 people found
this helpful
Krissi was helpful throughout all the process, she answered all my questions/requests promptly and was always available to advise or help. I am very happy with the service provided....
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“Excellent...”

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Jun 30,2018
Minithumbup
Staff profile picture
Frankie
By: 'Chanaka'
Jun 30,2018
0 people found
this helpful
The review has been a long due to write......Krissi and Frankie have been very helpful and informative, they made my shifting process so smooth....
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Comment on agent fees
Was resonable
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“Excellent customer service...”

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Jun 20,2018
Minithumbup
Staff profile picture
Frankie
By: 'James'
Jun 20,2018
0 people found
this helpful
Both staff members have been extreamly helpful in the process of finding a rental agreement for the property, even though the estate agents have not been managing the property directly they have gone abouve and beyond to be as helpful as possible though the process....
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Comment on agent fees
Average
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“Lovely...”

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Jun 01,2018
Minithumbup
By: 'Leo'
Jun 01,2018
0 people found
this helpful
Krissi has been lovely and a brilliant help throughout - very helpful, quick to reply and very knowledgeable about all of my questions....
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“Excellent...”

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May 21,2018
Minithumbup
Staff profile picture
Frankie
By: 'emily'
May 21,2018
0 people found
this helpful
Both Frankie and Krissi were extremely helpful throughout the entire process: they were consistently quick to respond to any queries I had and always available with helpful advice....
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“Fantastic. Very helpful and friendly!...”

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Apr 25,2018
Minithumbup
Staff profile picture
Frankie
By: 'Louisa'
Apr 25,2018
0 people found
this helpful
Krissi and Frankie were both very helpful, and friendly. They were quick to respond to my, many, questions and provided all the information I needed for a very quick and smooth move. The flat was exactly as expected and even freshly painted. I am very ...
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“excellent service, they made me feel at home from day 1. ......”

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Feb 05,2018
Minithumbup
Staff profile picture
Frankie
By: 'Anthony'
Feb 05,2018
0 people found
this helpful
excellent service, they made me feel at home from day 1. responsive, efficient and quick to attend any queries. Thank you...
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“The service provided by Jigsaws was great. They were always ......”

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Nov 28,2017
Minithumbup
Staff profile picture
Frankie
By: 'Ram'
Nov 28,2017
0 people found
this helpful
The service provided by Jigsaws was great. They were always available to take any queries and responded very quickly. The process was made much more manageable therefore. The staff are friendly and approachable and make you feel comfortable....
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Comment on agent fees
Agents fees were reasonable compared to others, but I felt the cleaning fee was a bit high considering the size of the property.
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“Krissi was very patient and helpful during the referencing process ......”

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Nov 22,2017
Minithumbup
By: 'Sumz'
Nov 22,2017
0 people found
this helpful
Krissi was very patient and helpful during the referencing process before we moved in, and seemed to genuinely want to make things less difficult and complicated (unlike most other agents in London that really don't care about: whether you move in/find a place in ...
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Comment on agent fees
I have paid considerably less with the previous agencies for the past 3 years, so they could be about £100 lower in comparison.
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“BEWARE. Jigsaw are the sort of letting agents you hope ......”

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Nov 14,2017
Minithumbdown
By: 'Oliver'
Nov 14,2017
1 people found
this helpful
BEWARE. Jigsaw are the sort of letting agents you hope you don't end up with, and are simply keen to extract as much money from tenants throughout the process as seems humanly possible. Not only were the initial moving in fees particularly high (c. £400 p/...
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Comment on agent fees
Completely unreasonable approach to all aspects of the tenancy fees.
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“Highly recommended estate agents. Very helpful and friendly. They were ......”

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Oct 26,2017
Minithumbup
Staff profile picture
Frankie
By: 'Swhiting91'
Oct 26,2017
0 people found
this helpful
Highly recommended estate agents. Very helpful and friendly. They were both attentative and answered emails and calls in very quick time....
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“They both worked really hard to get us into the ......”

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Oct 20,2017
Minithumbup
Staff profile picture
Frankie
By: 'Mskinner'
Oct 20,2017
0 people found
this helpful
They both worked really hard to get us into the house on sort notice after our original property (with another company) fell through last minute - great service all round....
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Comment on agent fees
Higher than expected
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“Both Frankie and Krissi were very helpful throughout the letting ......”

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Oct 19,2017
Minithumbup
Staff profile picture
Frankie
By: 'Youssef'
Oct 19,2017
0 people found
this helpful
Both Frankie and Krissi were very helpful throughout the letting process. Any questions or requests I had were answered promptly and that made the whole process move very smoothly. I'd like to thank them both for all their help....
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“Both Krissi and Frankie have been absolutely amazing throughout the ......”

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Sep 20,2017
Minithumbup
Staff profile picture
Frankie
By: 'DG&ZK'
Sep 20,2017
0 people found
this helpful
Both Krissi and Frankie have been absolutely amazing throughout the process of finding a flat and then moving in! They were quick in their responses, made sure we were informed at every stage and happily offered advice whenever needed....
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Comment on agent fees
Good
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“Quick response in a first place. If everything goes right ......”

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Sep 05,2017
Minithumbup
Staff profile picture
Frankie
By: 'Lidia'
Sep 05,2017
0 people found
this helpful
Quick response in a first place. If everything goes right the process is fast. Nice approach from the Team at all times...
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Comment on agent fees
Like others, expensive
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“Krissi was really helpful and was always willing to answer ......”

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Sep 05,2017
Minithumbup
By: 'Isha'
Sep 05,2017
0 people found
this helpful
Krissi was really helpful and was always willing to answer our questions regarding the move and flat. She provided excellent customer service and made the moving process very easy....
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Comment on agent fees
The fees were a bit more than average but still good value.
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“Both an absolute pleasure to deal with and went out ......”

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Aug 25,2017
Minithumbup
Staff profile picture
Frankie
By: 'Jordan'
Aug 25,2017
0 people found
this helpful
Both an absolute pleasure to deal with and went out of their way to help us get into a flat that was particularly hard to arrange a viewing for. Quick response and Great advise throughout-thank you!...
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Comment on agent fees
At £270 per person I do think agency fee's with this company are a by steep and 6 weeks rent deposit is also a bit steep. However Really happy with the rent.
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“Jigsaws have been great, and have helped us endlessly to ......”

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Aug 25,2017
Minithumbup
Staff profile picture
Frankie
By: 'Alexa'
Aug 25,2017
0 people found
this helpful
Jigsaws have been great, and have helped us endlessly to move in to an incredible flat. Krissi and Frankie provided excellent customer service throughout the process. Thanks again for all your hard work and making our move simple and stress-free!...
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“Both agents were very helpful during the procedure, especially when ......”

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Aug 08,2017
Minithumbup
Staff profile picture
Frankie
By: 'Islington'
Aug 08,2017
0 people found
this helpful
Both agents were very helpful during the procedure, especially when an issue arose regarding referencing. Email correspondence was prompt and helpful....
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Comment on agent fees
Agent fees were on the expensive side.
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“Krissi assisted myself and my housemate in securing our property. ......”

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Jul 17,2017
Minithumbup
By: 'jakegoldhill'
Jul 17,2017
1 people found
this helpful
Krissi assisted myself and my housemate in securing our property. She was incredibly helpful and handled the communication between the agency and the landlord which proved to be very challenging at times. Krissi went above and beyond to sort everything for us including going into ...
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“Frankie and team have provided us with second to none ......”

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Jun 28,2017
Minithumbup
Staff profile picture
Frankie
By: 'KC'
Jun 28,2017
2 people found
this helpful
Frankie and team have provided us with second to none excellent customer services, advice, help and supports throughout the entire letting process. This is a S.M.A.R.T. TEAM S - Specific with Total Focus on Customer Care & Service M - Measurable Common ...
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Comment on agent fees
Good
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“I found both of these agents to be with out ......”

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Jun 27,2017
Minithumbup
Staff profile picture
Frankie
By: 'peter'
Jun 27,2017
1 people found
this helpful
I found both of these agents to be with out fault & wanting to do their best & helping the other. Because of them both I would recommend yourselves...
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Comment on agent fees
see above NB: I have not read the conditions, there was on alternative but to tick the box below
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“Krissi was extremely helpful from the moment she started the ......”

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Jun 22,2017
Minithumbup
By: 'CL'
Jun 22,2017
1 people found
this helpful
Krissi was extremely helpful from the moment she started the paperwork and referencing. She answered all of our questions in a timely manner and made the whole moving process very easy and straight forward. Very pleased with the professionalism and how well everything went. I ...
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“Krissi was helpful, efficient, and friendly. It was very easy ......”

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May 08,2017
Minithumbdown
By: 'Alexandra'
May 08,2017
26 people found
this helpful
Krissi was helpful, efficient, and friendly. It was very easy to communicate with Krissi, and she was prompt with her responses. I found Madelene to be very aggressive with her approach, and didn't appreciate the way she spoke to myself and my co-tenant....
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“Krissi is very professional in her job from start to ......”

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May 08,2017
Minithumbup
By: 'RoseyK'
May 08,2017
1 people found
this helpful
Krissi is very professional in her job from start to finish. I have let out properties through Jigsaws on several occasions and the service I have always recieved from Krissi is excellent....
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Comment on agent fees
Good
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“We rented a flat with this agency and everything went ......”

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May 03,2017
Minithumbup
By: 'Aurelie'
May 03,2017
3 people found
this helpful
We rented a flat with this agency and everything went very well and smooth , Krissi has been very helpful and friendly also :)...
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“Very positive, helpful and professional service! Was kept informed throughout ......”

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Apr 25,2017
Minithumbup
By: 'PL'
Apr 25,2017
0 people found
this helpful
Very positive, helpful and professional service! Was kept informed throughout and the fees are very competitive compared to other agents in the area....
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Comment on agent fees
Excellent value for money
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“Krissi is amazing! Very polite, effective, always happy to help ......”

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Apr 11,2017
Minithumbup
By: 'Maria'
Apr 11,2017
2 people found
this helpful
Krissi is amazing! Very polite, effective, always happy to help in any way she can and of course punctual !! She will make it happen!! She just made this process easier for us. Thank you Krissi!...
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Comment on agent fees
Good
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Staff picture Frankie
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you have any problems with Jigsaws' service which you are unable to resolve with the member of staff dealing with your application you should write to the branch/department manager. This complaint will be acknowledged within five working days of receipt and an investigation undertaken. A formal written statement expressing Jigsaws' final view will be sent to you within 20 working days and will include the resolution proposed. This letter will confirm that you are entitled, if dissatisfied, to refer the matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by consumers.
Last updated at 11:01 AM 19/07/2016 by allAgents

Awards won by Jigsaws

Regional Awards won by Jigsaws

Individual Branch Awards

Holloway, N7


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