“Scammers so don’t even try to buy or rent thr......”
1 Star Review
Oct 13,2022
By:
'Damian'
Oct 13,2022
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: NP20
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NP20
2
people found
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Scammers so don’t even try to buy or rent through this shitwhole company. All they care is how much profit they will get. Been waiting more than 3 months to get bathroom leek fixed and still no response, it’s quicker to get hiv in ...
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“Expressed my interest at viewing a property t......”
2 Star Review
Apr 08,2021
By:
'charl'
Apr 08,2021
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: CF24
Lettings (as a Tenant)
Rent PCM: £700
Postcode: CF24
3
people found
this helpful
Expressed my interest at viewing a property twice, with different people at Jefferey Ross and had to also twice send details about myself. Never heard anything back but am always sent adverts for properties or emails asking for details on myself! Am I dealing with ...
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3
people found
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“Friendly staff and efficient service....”
5 Star Review
Feb 26,2021
By:
'Natalie'
Feb 26,2021
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: CF11
Lettings (as a Tenant)
Rent PCM: £795
Postcode: CF11
0
people found
this helpful
Have been using Jeffrey Ross as a letting agent for around 6 months and all interactions with them have been very pleasant. Any issues regarding maintenance have been sorted within the week and the agents are very personable and friendly. Definitely recommend if you’re looking ...
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“Awful first impression....”
1 Star Review
Jul 21,2020
By:
'Anoniem'
Jul 21,2020
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CH2
Lettings (Prospective customer)
Postcode: CH2
5
people found
this helpful
Awful, unfriendly girl answered the phone. She was so unpleasant that I’m deliberately not viewing their properties. I called and asked about a specific (expensive) property in Pontanna, Cardiff. Her response: ‘We had 44 people enquiring about that property it’s rented out already’’. Okayyyyyyyyyy ...
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5
people found
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5 Star Review
Jan 14,2020
By:
'None'
Jan 14,2020
Services: Repair/Property Management
Would you recommend?: Yes
Postcode:
Repair/Property Management
Postcode:
0
people found
this helpful
This was very quick response and kind arrangement to solve issue after I contacted this agent! Thank you so much....
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0
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“Our experience of the staff at Jeffrey Ross P......”
5 Star Review
Dec 06,2019
By:
'Jim'
Dec 06,2019
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: CF64
Lettings (as a Tenant)
Rent PCM: £875
Postcode: CF64
0
people found
this helpful
Our experience of the staff at Jeffrey Ross Pontcanna branch has been one of very helpful and polite staff who always were prepared to go that extra lenght to assist and help us achieve the ideal rental.Whether over the telephone or in person the ...
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2 Star Review
Sep 25,2019
By:
'Germain'
Sep 25,2019
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: CF14
Lettings (as a Tenant)
Rent PCM: £595
Postcode: CF14
4
people found
this helpful
From day one, as soon as I paid the fee to secure the property, agents at Jeffrey Ross didn't seem interested in communicating with me or making the move in process easy.
We originally agreed that the property would be let furnished. However when I ...
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4
people found
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“bad bad agency rip off!!!!!...”
1 Star Review
Apr 15,2019
By:
'rachid'
Apr 15,2019
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: CF5
Lettings (as a Tenant)
Rent PCM: £750
Postcode: CF5
3
people found
this helpful
got in contact with the agency as was interested in a property they had for rent.......arranged a viewing the same week....told her that we was very interested had all the paperwork and money ect....took nearly 10 days to get a response from them ...
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Comment on agent fees
too much for a very poor service........
3
people found
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“Excellent customer service...”
5 Star Review
Mar 22,2019
By:
'Megan'
Mar 22,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CF23
Lettings (as a Tenant)
Postcode: CF23
1
people found
this helpful
Abbie has been really helpful, polite and comprehensive in organising the signing of contracts. She's been really good at following things up and getting back to us by phone and in writing where needed. Thank you for your help Abbie!...
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Comment on agent fees
Too high
1
people found
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“Friendly, efficient and professional company...”
5 Star Review
Jan 05,2019
By:
'teddybare'
Jan 05,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CF24
Lettings (as a Tenant)
Postcode: CF24
0
people found
this helpful
Friendly, efficient and professional company. A girl called Flo Bailey in the Pontcanna office, Wales was particularly caring and attentive. She went out of her way to find a year's accommodation for my friend's son and his friend (their first time outside India and away ...
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Comment on agent fees
Good
0
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1 Star Review
Aug 01,2018
By:
'Nick'
Aug 01,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CF11
Lettings (Prospective customer)
Postcode: CF11
9
people found
this helpful
Horrendous experience looking for properties to rent with Jeffrey Ross...
Over the course of two months that we were looking for a property to rent, we arranged several viewings for prospective properties.
Numerous times, we were emailed 5 minutes before each viewing saying that the viewing ...
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9
people found
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1 Star Review
Jun 06,2018
By:
'Angie'
Jun 06,2018
Services: Lettings (Prospective customer)
Rent PCM: £725
Would you recommend?: No
Postcode: CF5
Lettings (Prospective customer)
Rent PCM: £725
Postcode: CF5
4
people found
this helpful
Made appointment as early as possible to view property as we knew would be extremely popular. We were second people to see it and wanted it. Asked Carley what we had to do and she said she would get hold of landlord and get back ...
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Comment on agent fees
Didn't get that far but was willing to pay there and then
4
people found
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“Never ever hand over money to this company or deal ......”
1 Star Review
Nov 17,2017
By:
'RippedOffCardiff'
Nov 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF5
Lettings (as a Tenant)
Postcode: CF5
4
people found
this helpful
Never ever hand over money to this company or deal with them at all! I was recently looking to rent a property, and have viewed many with other agents,.however, when viewing properties with Jeffrey Ross on two occasions they didn't have the keys for ...
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Comment on agent fees
Ver y poor service - fees are expensive an dyou don't get an communication or follw up. I wonder what the admiistration fee actually pays for?
4
people found
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“Sharon and Laura were exceptionally helpful during a difficult sale. ......”
5 Star Review
Oct 23,2017
By:
'Nick'
Oct 23,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CF52
Sales (as a Buyer)
Postcode: CF52
0
people found
this helpful
Sharon and Laura were exceptionally helpful during a difficult sale. Very reassuring, excellent advice and kept all parties updated to ensure as smooth a completion as possible....
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Comment on agent fees
Good value
0
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“We have leased fro JR for the last 18 months in ......”
5 Star Review
Nov 04,2016
By:
'ColB'
Nov 04,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CF5
Lettings (as a Tenant)
Postcode: CF5
0
people found
this helpful
We have leased fro JR for the last 18 months in Canton. Nothing but praise for the service that we have enjoyed. When we first visited to view properties, the agents went out of their way to ensure that we only went to let tings where ...
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