Jan Forster Estates
Property Management Centre, Newcastle upon Tyne, NE3
4.8/5, 237 reviews
97% recommended
100% sales valuation accuracy
92% sales fee satisfaction
91% lettings valuation accuracy
91% lettings fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ... show more Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.

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Latest Reviews

View all Reviews 237
22nd Jun 2017
reviewed by 'SimonBA'
“Very helpful and professional. Would recommend to a any landlords....”
13th Jun 2017
reviewed by 'Anand'
“Really good service provided by Jan Forster agency. Agent Lucy Sinha is so helpful in nature.Got quick response for ......”
10th Jun 2017
reviewed by 'Megan'
“Lucy has been an absolute dream! Unfortunately I had to try and terminate the rest of my tenancy due to ......”
8th Jun 2017
reviewed by 'Patrick'
“Georgia has been so helpful on my recent incident with my property. She kept me well informed on the situation ......”
30th May 2017
reviewed by 'Andrew'
“Despite some speed bumps along the way Anna handled the situation well and got the tenancy application through quickly. She ......”
30th May 2017
reviewed by 'Emma'
“Brooke has been exceptionally helpful from start to finish during my tenant find process. She was always incredibly prompt to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Jan Forster Estates
55 Polwarth Drive, Brunton Park
Gosforth,Newcastle upon Tyne
Tyne & Wear
NE3 5NJ
0191 236 2680

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £123,000 £354,000
Lettings 91% 91% £295 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 3 114 4 7 0 5 0 7 1
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS UKALA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Forest Hall, NE12
Gosforth, NE3
High Heaton, NE7
Low Fell, NE9
Newcastle, NE3
Property Management Centre, NE3
Tynemouth, NE30
Whitley Bay, NE26

“Thanks to Hannah, all the process has been very easy ......”

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Apr 27,2016
Minithumbup
By: 'Maria'
Apr 27,2016
0 people found
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Thanks to Hannah, all the process has been very easy for me from the very beginning, as I didn't have to be worrying about all the paperwork. She has always been helpful and quick in every query I made....
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Comment on agent fees
Average
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“Myself and my partner have liaised with Hannah Brown for ......”

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Apr 27,2016
Minithumbup
By: 'I'
Apr 27,2016
0 people found
this helpful
Myself and my partner have liaised with Hannah Brown for several weeks leading up to our move in date for our new home; she's been very helpful and always very quick in getting back to use regarding any queries we have had. Would highly recommend ...
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Comment on agent fees
Reasonable.
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“Delighted with customer service and support from this estate agent, ......”

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Apr 18,2016
Minithumbup
By: 'FloNorth'
Apr 18,2016
0 people found
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Delighted with customer service and support from this estate agent, and in particular, Sarah, who was unfailingly helpful, always did what she said she would do and made the whole process of handling our purchase stress-free....
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N/A
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“From start to finish i was very impressed with the ......”

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Apr 12,2016
Minithumbup
By: 'Glen'
Apr 12,2016
0 people found
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From start to finish i was very impressed with the way the agents dealt with my wife and i, They acted swiftly and efficiently to get us in to the property. many thanks....
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Comment on agent fees
The fees were fair compared to other agents.
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“Was very happy with everything from Jan Forster, friendly staff, ......”

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Apr 11,2016
Minithumbup
By: 'sarahd'
Apr 11,2016
0 people found
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Was very happy with everything from Jan Forster, friendly staff, quick service & very accurate with all information given to us...
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“Excellent customer service, great communication, swift reply to all comments, ......”

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Apr 11,2016
Minithumbup
By: 'Mrs'
Apr 11,2016
0 people found
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Excellent customer service, great communication, swift reply to all comments, setting up contract for a new property smoothly and fast. would recommend this agent...
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Comment on agent fees
neutral - fees are quite high though but worth the service provided
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“I've had a great experience working with Jan Forster Estate ......”

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Apr 05,2016
Minithumbup
By: 'Maria'
Apr 05,2016
0 people found
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I've had a great experience working with Jan Forster Estate Agency. They were appointed as a leasing agency first and found good professional tenants for the property. When the time came to sell, they helped out a lot with the sale process and made it ...
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Comment on agent fees
I thought the fees were very reasonable, and in line with the market, I've got some discounts as well, it worked well for me.
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“I could not be happier with the level of service ......”

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Apr 05,2016
Minithumbup
By: 'H'
Apr 05,2016
0 people found
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I could not be happier with the level of service Dee has shown us under difficult circumstances. She was incredibly efficient and effective as soon as the problem arose in our property and has kept me informed throughout. She has taken away all the stress ...
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Comment on agent fees
The Fees are worth paying because they go above and beyond when needed.
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“We purchased the property via Jan Forster as agents and ......”

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Mar 29,2016
Minithumbup
By: 'Mark'
Mar 29,2016
0 people found
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We purchased the property via Jan Forster as agents and then proposed to let it out until our retirement. We had a discussion with Russ about letting and tribes confirmation of and guidance to our plans with a suggestion about what to do and what ...
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Comment on agent fees
Competitive.
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“Kirsty was very helpful and informative throughout the moving process, ......”

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Mar 24,2016
Minithumbup
By: 'Natalie'
Mar 24,2016
0 people found
this helpful
Kirsty was very helpful and informative throughout the moving process, she kept us well informed and was very helpful with any questions we had. All in all a very smooth, fast and efficient service delivered by Kirsty. Very happy clients....
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Comment on agent fees
Reasonable - as expected
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“The admin for renting our new flat was sorted out ......”

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Mar 23,2016
Minithumbup
By: 'SJaques'
Mar 23,2016
1 people found
this helpful
The admin for renting our new flat was sorted out quickly and efficiently. Anna in particular was very quick to reply and help us out with getting hold of documents and information. Thanks to Jan Forster for making this a smooth rental process....
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Comment on agent fees
In line with other agencies in Newcastle.
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“I choose Jan Forster to manage the rental of our ......”

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Mar 14,2016
Minithumbup
By: 'Jane'
Mar 14,2016
0 people found
this helpful
I choose Jan Forster to manage the rental of our flat as they seemed very professional and organised. I was offered useful telephone advice prior to valuation and supplied with costs up front. Our property rented within 3 hours of the valuation visit and a tenant ...
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Comment on agent fees
Our bedsits rental income meant we were paying the minimum charge of ‚£400 + vat finders and ‚£50+ vat per month, which I felt was reasonable given the good and speedy service provided.
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“If the house buying process - the solicitors, I mean ......”

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Mar 12,2016
Minithumbup
By: 'Greg'
Mar 12,2016
0 people found
this helpful
If the house buying process - the solicitors, I mean - were even £ as organised, responsive and friendly as Anna & Denise, then all house sales would complete, with smiles, in £ of the time that it normally takes. I have never met Anna, with all coms ...
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Comment on agent fees
No real experience in this area.
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“Hannah has been very efficient and helpful in organizing the ......”

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Mar 10,2016
Minithumbup
By: 'Mark'
Mar 10,2016
0 people found
this helpful
Hannah has been very efficient and helpful in organizing the lease extension for the flat I rent through Jan Forsters. She has made the whole process hassle free....
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Comment on agent fees
The fees are reasonable
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“Hannah has been excellent. She responds to emails in a ......”

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Mar 08,2016
Minithumbup
By: 'Ruth'
Mar 08,2016
0 people found
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Hannah has been excellent. She responds to emails in a timely manner and has left me feeling like my property is in safe hands!...
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Comment on agent fees
Agents fees are competitive for the area.
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“Great service from the beginning,always keeping me informed and ......”

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Mar 07,2016
Minithumbup
By: 'Christo'
Mar 07,2016
0 people found
this helpful
Great service from the beginning,always keeping me informed and trying to make my move as smooth as possible. Fast,friendly and professional....
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Comment on agent fees
No one likes having to fork out money,but it's no more and no less than other agents charge.
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“A friendly yet professional service. Patient with customer response times ......”

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Feb 25,2016
Minithumbup
By: 'Brian'
Feb 25,2016
0 people found
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A friendly yet professional service. Patient with customer response times and very informative regarding requirements and detail. Hanna was easily available when required and patient when I was not....
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Comment on agent fees
Fees good
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“It was a pleasant experience to work with Hannah Brown. ......”

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Feb 24,2016
Minithumbup
By: 'YQ'
Feb 24,2016
0 people found
this helpful
It was a pleasant experience to work with Hannah Brown. She is very polite and kind, the most important thing is she is very efficient to deal with the case. I am very happy with the way that she delt with my case. It was ...
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Comment on agent fees
It is reasonable
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“Sarah was very professional in conducting the sale of our ......”

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Feb 19,2016
Minithumbup
By: 'martin'
Feb 19,2016
0 people found
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Sarah was very professional in conducting the sale of our property together with Marilyn Simpson completion was swiftly achieved.our thanks to them and the rest of the team Helen and Martin Graysmith...
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Comment on agent fees
satisfactory
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“I am very satisfied with the service provided. Helpful and ......”

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Feb 16,2016
Minithumbup
By: 'Mr'
Feb 16,2016
0 people found
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I am very satisfied with the service provided. Helpful and very professional service. Good communication and timely management. I would use Jan Forster again....
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Comment on agent fees
Slightly better than expected.
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“I have a property to rent out and have been ......”

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Feb 11,2016
Minithumbup
By: 'Tim'
Feb 11,2016
0 people found
this helpful
I have a property to rent out and have been very pleased with Jan Forsters estate agency with the way they have handled everything, under the direction of Eva Dancso. Basically, I can forget about the property as it is in good hands. All the ...
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Comment on agent fees
The fees seem good value for the service offered.
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“excellent service throughout the matter from startvto finish and very ......”

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Feb 08,2016
Minithumbup
By: 'teresa'
Feb 08,2016
0 people found
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excellent service throughout the matter from startvto finish and very professional and efficient from hannah brown at jan forster gosforth branch...
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Comment on agent fees
good
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“The service I received from the agent was absolutely fabulous. ......”

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Feb 05,2016
Minithumbup
By: 'Dapo'
Feb 05,2016
0 people found
this helpful
The service I received from the agent was absolutely fabulous. Even when there was a bit of uncertainty about my move-in date, I got reassuring and timely emails which made me relax. I was kept abreast of the situation all through and fortunately, everything go ...
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Comment on agent fees
While I thought the fees were quite high, i would say it was good value for money in terms of the highly personalised service I received. The only thing was that I could have been better informed of additional fees I had to pay for the immigration checks!
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“Impeccable service from Jan Forster High Heaton Branch. I was ......”

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Jan 25,2016
Minithumbup
By: 'Perry'
Jan 25,2016
0 people found
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Impeccable service from Jan Forster High Heaton Branch. I was a first time buyer and a little unsure with the whole process. Sarah Jones provided outstanding guidance on all of my queries at her earliest convenience which was greatly appreciated. I would not hesitate to ...
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N/A
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“I found Hannah Brown very efficient in dealing with me ......”

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Jan 22,2016
Minithumbup
By: 'Ms.'
Jan 22,2016
0 people found
this helpful
I found Hannah Brown very efficient in dealing with me regading my property issues. She is prompt in her responses....
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“From the first contact with JFE, until date in which ......”

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Jan 18,2016
Minithumbup
By: 'Nick'
Jan 18,2016
0 people found
this helpful
From the first contact with JFE, until date in which a tenant moved into the flat, I found the service to be first class. The only slight criticism was that initially I had to keep phoning the office, in order to get feed-back, after prospective ...
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Comment on agent fees
Good
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“Hannah was very helpful when following up on reference process, ......”

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Jan 08,2016
Minithumbup
By: 'Paul'
Jan 08,2016
0 people found
this helpful
Hannah was very helpful when following up on reference process, and quickly resolved a small issue which arose in the communication between myself and referencing agents....
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“I'm quite satisfied with the service provided by Jan Forster. ......”

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Dec 21,2015
Minithumbup
By: 'Sophie'
Dec 21,2015
0 people found
this helpful
I'm quite satisfied with the service provided by Jan Forster. Hannah is very nice and friendly. She always replied to my emails quickly and helped solve the problems with the property....
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“I had two valuations for the sale of the property, ......”

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Dec 05,2015
Minithumbup
By: 'Laura'
Dec 05,2015
0 people found
this helpful
I had two valuations for the sale of the property, I choose Jan Foster because they were not forward, And Because the member of staff who visited me, was warm and friendly, no sales talk, and this is the reason I choose Jan Foster. The ...
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“Chris Grabham, Sarah McCann and Marilyn Simpson were extremely proactive ......”

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Nov 28,2015
Minithumbup
By: 'Louise'
Nov 28,2015
0 people found
this helpful
Chris Grabham, Sarah McCann and Marilyn Simpson were extremely proactive and prompt to respond to queries helping is achieve our sale on time and also assisting with purchase of our new build. They went beyond what was expected in terms of assistance with the purchase....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE3 5NJ



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