James Dean
Horley, RH6
4.3/5, 108 reviews
87% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
No description for branch.

Contact Us

Latest Reviews

View all Reviews 108
21st Jan 2024
reviewed by 'David Yates'
“We put the house on the market with James Dean and within a week had a full and final offer ......”
10th Jan 2023
reviewed by 'Julie Breeze'
“I've been a tenant for 7 years managed by James DeanI gave a long list to there property management section (Katie) ......”
2nd Sep 2021
reviewed by 'David'
“Even though we decided, in the end, not to put our house on the market, Rob Bailey was very helpful, ......”
14th Jul 2020
reviewed by 'Donna'
“I sold my house through James Dean. Kathryn Diprose worked really hard on my sale and overall they are a ......”
21st May 2020
reviewed by 'gabriel'
“We have been letting our properties through James Dean for around 10 years. Throughout that time they have proved to be ......”
11th Jan 2020
reviewed by 'I'
“We rented a property from James Dean in October 2018. We have just moved out and despite renting numerous properties across ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

James Dean
66 Victoria Road
Horley
Surrey
RH6 7PZ
01293 784411

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £155,000 £792,000
Lettings 100% 94% £900 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 4 28 7 23 0 14 3 0 0
Areas covered
  • RH6
  • RH7
  • RH10
  • RH11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Horley, RH6
Reigate, RH2

“A very professional , indepentant company who have outstanding local knowledge ......”

Share on :
Mar 21,2013
Minithumbup
By: 'lisa'
Mar 21,2013
2 people found
this helpful
A very professional , indepentant company who have outstanding local knowledge and look after their customer. We trust them for our property portfolio and value their opinion...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“nothing to moan about here, martin got the ball rolling ......”

Share on :
Mar 21,2013
Minithumbup
By: 'jem'
Mar 21,2013
2 people found
this helpful
nothing to moan about here, martin got the ball rolling quickly and it was all sorted within a couple of weeks. very friendly and helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They are very helpful giving me useful information and introduced ......”

Share on :
Mar 20,2013
Minithumbup
By: 'Ida'
Mar 20,2013
2 people found
this helpful
They are very helpful giving me useful information and introduced tenant within a week after I handed the property to them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Martin keep us up to date all of the time, ......”

Share on :
Mar 20,2013
Minithumbup
By: 'Kirsty'
Mar 20,2013
1 people found
this helpful
Martin keep us up to date all of the time, and helps with questions we had. Once we moved in he noticed our contract had the wrong date on so he sent another member of staff to us to resign which helped us as we ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a first time land lady and so needed ......”

Share on :
Mar 20,2013
Minithumbup
By: 'cheryl'
Mar 20,2013
1 people found
this helpful
I am a first time land lady and so needed a lot of information and Martin has been so helpful. everything i have asked has been immediately explained in plain english for me. All emails and phone calls promptly returned, with a very profesional attitude. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Martin was professional, efficient and most importantly listened to what ......”

Share on :
Mar 20,2013
Minithumbup
By: 'Krishna'
Mar 20,2013
1 people found
this helpful
Martin was professional, efficient and most importantly listened to what my housemate and I were looking for in a property. Martin stands out from other agents as he is clear, trustworthy and super efficient in dealing with requests of his customers and makes the transition ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I went to James Dean because they had successfully sold ......”

Share on :
Mar 20,2013
Minithumbup
claim your profile
Dean
By: 'Danny'
Mar 20,2013
0 people found
this helpful
I went to James Dean because they had successfully sold my mothers house a few years previous, on both occasions we dealt with Dean, he was very helpful and very informative keeping us constantly updated of the progress on a regular basis. Even in Deans ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Utterly disappointing. Promised a good service, but were not clear ......”

Share on :
Dec 22,2012
Minithumbdown
By: 'Chris'
Dec 22,2012
13 people found
this helpful
Utterly disappointing. Promised a good service, but were not clear about their fee structure, took 7 weeks to respond to an email complaining, refused to address the issues raised and suggested the answer was to serve notice on the tenant. If you are letting a property ...
read full review
What agent could do to change your mind?
Should have dealt with their short comings and not tried to blame the tenant
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a previous tenant of james dean, we had ......”

Share on :
Nov 19,2012
Minithumbdown
By: 'Mick'
Nov 19,2012
14 people found
this helpful
I am a previous tenant of james dean, we had a 6 month lease with them. The signing up part was fine, they are happy to see new customers, means all new referencing fees and more money for them. When you try to leave james dean ...
read full review
What agent could do to change your mind?
If a tenant is honest, pays their bills, passes the out inventory check no problem, just give them their deposit back, and give them a reference when they request it without trying to charge them a fee for doing so. Them simple 2 things would of resulted in a positive review!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unbelievably pathetic, James Dean are deceitful, money grabbing and incompetent ......”

Share on :
Oct 10,2012
Minithumbdown
By: 'AVOID'
Oct 10,2012
13 people found
this helpful
Unbelievably pathetic, James Dean are deceitful, money grabbing and incompetent at best ¢â‚¬â€œ DO NOT DEAL WITH THESE PEOPLE. We rented a flat in Redhill through James Dean which was advertised as available furnished or unfurnished. We opted for unfurnished and even had conversations with the ...
read full review
What agent could do to change your mind?
The agent should have actually acknowledged our complaints and reponded to our calls and emails. They should have rectified their mistakes instead of calling us liars and hanging up!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT DEAL WITH THESE PEOPLE.Let my property through ......”

Share on :
Sep 26,2012
Minithumbdown
By: 'LANDLORD'
Sep 26,2012
10 people found
this helpful
DO NOT DEAL WITH THESE PEOPLE. Let my property through them charged ridiculous fees for second year even though I was managing myself Refused to refund my money (which I was told they would by someone who has now left when I was signing contracts)...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Service! I have several properties that I currently let ......”

Share on :
Jul 13,2012
Minithumbup
By: 'Mr'
Jul 13,2012
2 people found
this helpful
Great Service! I have several properties that I currently let out in the local area and have used many agents over the years. I have to say I am very impressed with James Dean so far as they have been nothing but professional. They found ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“different year, same comments. The service provided at James Dean ......”

Share on :
Feb 17,2012
Minithumbdown
By: 'Niki'
Feb 17,2012
10 people found
this helpful
different year, same comments. The service provided at James Dean is the worse I have seen, and we have visited a lot of estate agents during our search. We had the missfortune to find our dream house through them and it was a nightmare to ...
read full review
What agent could do to change your mind?
reply to queries!!! not LIE
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All staff at James Dean were fantastic. Very helpful, very ......”

Share on :
Oct 27,2011
Minithumbup
By: 'Happy'
Oct 27,2011
0 people found
this helpful
All staff at James Dean were fantastic. Very helpful, very knowledgeable. Found me great properties to let and sourced tenants straight away. In my 4th year of lettingwith them and never had any issues. As with all agents you will always get bad tenants, from ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I completly disagree with workshy1 I have been renting through ......”

Share on :
Sep 21,2011
Minithumbup
By: 'fergil7'
Sep 21,2011
0 people found
this helpful
I completly disagree with workshy1 I have been renting through James Dean for over 2 years in the Reigate area. When completing the viewings i was dealt with in a professional manner. References where completed in a timely manner, contracts signed, keys handed over and a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible cowboys! I was stuck with them and they used ......”

Share on :
Jul 11,2011
Minithumbdown
By: 'Victoria'
Jul 11,2011
11 people found
this helpful
Terrible cowboys! I was stuck with them and they used all kind of tricks to keep my property, which was totally neglected and badly damaged. Also cheated on the billing,but too much hassles to argue. Did not have much choice as I was aboard! ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Property in Crawley...”

Share on :
Nov 16,2010
Minithumbdown
By: 'Dis-satisfied'
Nov 16,2010
8 people found
this helpful
Property in Crawley...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“No leadership from the top down. Messages left, no return ......”

Share on :
Jul 28,2010
Minithumbdown
By: 'unhappy'
Jul 28,2010
9 people found
this helpful
No leadership from the top down. Messages left, no return calls, staff, management and owner guilty of that! Couldn't care less attitude, even for the fee couldn't be bothered to show the flat nor check it was fit for habitation. Even offered the previous tenant ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture
(27)
Staff picture Reece

Vendor Fees

1%+vat

Landlord Fees

10%+vat

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:07 PM by James Honeycutt
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:07 PM 03/01/2023 by James Honeycutt

Awards won by James Dean, Horley RH6 7PZ



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn