James Dean
Horley, RH6
4.3/5, 108 reviews
87% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
No description for branch.

Contact Us

Latest Reviews

View all Reviews 108
21st Jan 2024
reviewed by 'David Yates'
“We put the house on the market with James Dean and within a week had a full and final offer ......”
10th Jan 2023
reviewed by 'Julie Breeze'
“I've been a tenant for 7 years managed by James DeanI gave a long list to there property management section (Katie) ......”
2nd Sep 2021
reviewed by 'David'
“Even though we decided, in the end, not to put our house on the market, Rob Bailey was very helpful, ......”
14th Jul 2020
reviewed by 'Donna'
“I sold my house through James Dean. Kathryn Diprose worked really hard on my sale and overall they are a ......”
21st May 2020
reviewed by 'gabriel'
“We have been letting our properties through James Dean for around 10 years. Throughout that time they have proved to be ......”
11th Jan 2020
reviewed by 'I'
“We rented a property from James Dean in October 2018. We have just moved out and despite renting numerous properties across ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

James Dean
66 Victoria Road
Horley
Surrey
RH6 7PZ
01293 784411

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £155,000 £792,000
Lettings 100% 94% £900 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 4 28 7 23 0 14 3 0 0
Areas covered
  • RH6
  • RH7
  • RH10
  • RH11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Horley, RH6
Reigate, RH2

“We would like to extend a massive thank you to ......”

Share on :
Jul 06,2017
Minithumbup
Staff profile picture
By: 'Vernon'
Jul 06,2017
3 people found
this helpful
We would like to extend a massive thank you to James Dean and especially Rob Bailey, who made our house purchasing transaction very smooth and hassle free, no pressure and everything was done in the time we needed it to be done which was limited ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am not local to Horley and had no knowledge ......”

Share on :
Jun 27,2017
Minithumbup
Staff profile picture
By: 'Janette'
Jun 27,2017
3 people found
this helpful
I am not local to Horley and had no knowledge of which Estate Agent to use when faced with selling my mother's property. I chose James Dean solely on my first meeting with Rob. From the outset I was impressed with his pro-active, professional, friendly ...
read full review
Comment on agent fees
Very competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We chose James Dean in Horley to represent the sale ......”

Share on :
Jun 22,2017
Minithumbup
Staff profile picture
By: 'Elizabeth'
Jun 22,2017
3 people found
this helpful
We chose James Dean in Horley to represent the sale of our property on the strength of the initial contact we had with Rob Bailey. From the very start, it was clear that he knew the area intimately and had the kind of experience which ...
read full review
Comment on agent fees
Very competitive.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James Dean and Robert in particular have been exceptional in ......”

Share on :
Jun 21,2017
Minithumbup
Staff profile picture
By: 'Hurstland'
Jun 21,2017
3 people found
this helpful
James Dean and Robert in particular have been exceptional in their interaction with us during our sale. They were spot on with their guidance on the sale price as well as their ability to understand the house and our own situation. Rob is great to ...
read full review
Comment on agent fees
Reasonable and worth every penny
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Firstly, I would like to say what excellent customer service ......”

Share on :
Jun 15,2017
Minithumbup
Staff profile picture
By: 'Paul'
Jun 15,2017
3 people found
this helpful
Firstly, I would like to say what excellent customer service Rob has given me. He is professional, approachable, proactive and constantly keeping myself up to date during our sale and purchase. I feel that he went above his role in assisting me and my family ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We rented our property through James Dean in Horley! We ......”

Share on :
Jun 14,2017
Minithumbup
By: 'Louise'
Jun 14,2017
0 people found
this helpful
We rented our property through James Dean in Horley! We visited the property and fell in love with it straight away! Chantelle showed us around and from start to finish she was fabulous! I had lots of questions and she answered them all! She even ...
read full review
Comment on agent fees
I thought the referencing fees were quite expensive but I think that is fairly standard across the board.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been renting for the past 12 years in the ......”

Share on :
Jun 14,2017
Minithumbup
By: 'I.'
Jun 14,2017
0 people found
this helpful
I have been renting for the past 12 years in the UK and this is the first time I felt totally satisfied with the letting agent's services. I would like to pass on my thanks to Chantelle who has been excellent throughout the whole process, from ...
read full review
Comment on agent fees
Fees were at an acceptable level and totally worth it for the experience we had.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Instructed James Dean, or more importantly Rob, to sell my ......”

Share on :
Jun 14,2017
Minithumbup
Staff profile picture
By: 'Tracy'
Jun 14,2017
3 people found
this helpful
Instructed James Dean, or more importantly Rob, to sell my property based on his performance during the purchase of our current property, which was carried out some months before. His performance was consistent with our expectations. Communication and follow ups, where necessary, were both excellent. ...
read full review
Comment on agent fees
Agents Fees were agreed upfront and were highly competitive.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found James Dean estates to be on the ball ......”

Share on :
Jun 14,2017
Minithumbup
Staff profile picture
By: 'V'
Jun 14,2017
3 people found
this helpful
I found James Dean estates to be on the ball when it came to purchasing our house. There was an unusually lengthy conveyancing process which was stressfull but Rob was happy to step in and assist where possible to keep the momentum up. Would definately ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were looking to rent a home and found a ......”

Share on :
Mar 20,2017
Minithumbup
By: 'Adrian'
Mar 20,2017
0 people found
this helpful
We were looking to rent a home and found a property we loved at James Dean. We were going away on holiday just a week or two before we needed to move in but even though we were in the Dominican Republic, Chantelle was brilliant. ...
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This will be the first positive review of an estate ......”

Share on :
Feb 20,2017
Minithumbup
By: 'Josh'
Feb 20,2017
0 people found
this helpful
This will be the first positive review of an estate agent I've ever written. We first viewed a house with Marcus and then didn't contact him for a few days while we considered it. The first difference was that he didn't call and hassle us ...
read full review
Comment on agent fees
Reasonable and negotiable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Reece found new tenants for my flat within days of ......”

Share on :
Jan 09,2017
Minithumbup
claim your profile
Reece
By: 'Jackie'
Jan 09,2017
0 people found
this helpful
Reece found new tenants for my flat within days of it coming back onto the market. He dealt with it very efficiently and kept me up to date with proceedings until the tenants moved in. I'm am very pleased with the service I got from ...
read full review
Comment on agent fees
The fees are reasonable although I have now opted to manage my property myself.Jackie
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Me and my partner dealt with Reece for a while ......”

Share on :
Dec 20,2016
Minithumbup
claim your profile
Reece
By: 'KaneC'
Dec 20,2016
0 people found
this helpful
Me and my partner dealt with Reece for a while we had quite a few viewings and he was outstanding we went for a flat that he chose off his own back. Couldn't be happier would definitely recommend him, he's better than the others...
read full review
Comment on agent fees
They're very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our property was with James Dean from Jan-July 2016.It was ......”

Share on :
Dec 09,2016
Minithumbup
Staff profile picture
By: 'Maurice'
Dec 09,2016
3 people found
this helpful
Our property was with James Dean from Jan-July 2016.It was on offer quickly but took a few months' out of our lives'due to a less than dynamic buyer.Rob was totally professional,but always personable.Obviously his job is that of a' salesman'but nothing was ...
read full review
Comment on agent fees
Fees were upfront and very reasonable,no gimmicks.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The experience I had with James dean was very professional ......”

Share on :
Dec 08,2016
Minithumbup
Staff profile picture
By: 'Ross'
Dec 08,2016
3 people found
this helpful
The experience I had with James dean was very professional and and easy to deal with. Rob bailey did every thing he and out of his way to keep the sale on track, a real genuine person which is hard to find these days. I ...
read full review
Comment on agent fees
NA
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From day one the service received from Rob Bailey and ......”

Share on :
Dec 03,2016
Minithumbup
Staff profile picture
By: 'Jean'
Dec 03,2016
3 people found
this helpful
From day one the service received from Rob Bailey and team has been exemplary. Sound advice and friendly help at a difficult personal time was given. Speedy assessment, prompt production of promotional material at the outset all came together to ensure a smooth passage to ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James Dean were the agents dealing with the sale of ......”

Share on :
Dec 01,2016
Minithumbup
Staff profile picture
By: 'Gillian'
Dec 01,2016
3 people found
this helpful
James Dean were the agents dealing with the sale of the property we bought and I can say they were superb. Rob Bailey went above and beyond to ensure that the sale remained on track. He was always available, calm and informative throughout the whole ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were extremely pleased with the whole team at James ......”

Share on :
Nov 30,2016
Minithumbup
Staff profile picture
By: 'Jane'
Nov 30,2016
3 people found
this helpful
We were extremely pleased with the whole team at James Dean. Our main dealings were with Rob Bailey who was fantastic throughout the whole process . He was always on the other end of the phone to help with all matters concerning our sale & relocation. When ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rob was involved in the lengthy sale of my father's ......”

Share on :
Nov 29,2016
Minithumbup
Staff profile picture
By: 'JAS'
Nov 29,2016
3 people found
this helpful
Rob was involved in the lengthy sale of my father's house, for which I was Executor. He was always on hand to advise and guide me through the process and quick to bring new prospective buyers forward when the original ones dropped out. As a ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have recently moved over to James Dean to look ......”

Share on :
Nov 18,2016
Minithumbup
By: 'None'
Nov 18,2016
0 people found
this helpful
I have recently moved over to James Dean to look after the rental of my property. From start to finish Chantelle was extremely helpful, professional and quick to respond to all my enquiries....
read full review
Comment on agent fees
Very competitive and fair fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It has been a pleasure to do business with Rob ......”

Share on :
Nov 17,2016
Minithumbup
Staff profile picture
By: 'Jo'
Nov 17,2016
3 people found
this helpful
It has been a pleasure to do business with Rob Bailey and his excellent team at JamesDean. They are efficient, polite, and get the job done even sometimes with a mug of tea as well! Many thanks....
read full review
Comment on agent fees
Excellent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James Dean are careless, shameless and show complete disregard for ......”

Share on :
Sep 12,2016
Minithumbdown
By: 'Joe'
Sep 12,2016
3 people found
this helpful
James Dean are careless, shameless and show complete disregard for tenants as soon as they have your money. They were very helpful to me right up until I signed the contract. Since then they ignore emails, don't follow up on maintenance action without me having ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JamesDean
Oct 19, 2016
View all comments (1)
Dear Mr Bloggs, due to the fictitious name (we can only assume as we do not have a Joe Bloggs on our system), we are unable to look into your review in more detail and give our view on your comments. Can you confirm to us your real name and property in question by emailing [email protected]. ...

“We had used James Dean for many successful years to ......”

Share on :
Aug 17,2016
Minithumbup
Staff profile picture
By: 'O'
Aug 17,2016
3 people found
this helpful
We had used James Dean for many successful years to let out the property (dealing with James Dean for over a decade now) so it seemed the right choice to give them the opportunity when it came to selling - we made the right decision! ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rob has been very positive right from the beginning of ......”

Share on :
Jul 04,2016
Minithumbup
Staff profile picture
By: 'Lucy'
Jul 04,2016
3 people found
this helpful
Rob has been very positive right from the beginning of our sale agreement and was always in hand to help with any queries, worries or concern we had throughout the whole selling process. He is always on the ball, very knowledgable , approachable and extremely helpful! ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently rented a house through James Dean , and dealt ......”

Share on :
Mar 04,2016
Minithumbup
By: 'Paula'
Mar 04,2016
0 people found
this helpful
I recently rented a house through James Dean , and dealt with Chantelle Anderson, throughout the whole process I found her to be extremely helpful and very quick in responding to any queries that I raised . She made the whole process straight forward and stress free ....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We rent a few properties out and James Dean are ......”

Share on :
Feb 28,2016
Minithumbup
By: 'Tim'
Feb 28,2016
0 people found
this helpful
We rent a few properties out and James Dean are excellent lettings agents. Easy and straight forward to deal with - they take the stress out of being a landlord. Issues that always crop up from time to time are dealt with in a very ...
read full review
Comment on agent fees
In line with market
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chantelle Anderson, the Lettings Manager was such a pleasure do ......”

Share on :
Feb 26,2016
Minithumbup
By: 'Alex'
Feb 26,2016
0 people found
this helpful
Chantelle Anderson, the Lettings Manager was such a pleasure do to business with. Throughout the whole process of agreeing to rent a lovely house in Horley, she was always at hand to facilitate the process. I really got a sense that nothing was too much ...
read full review
Comment on agent fees
On a par with other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We Had a very good experience with James dean everything ......”

Share on :
Feb 02,2016
Minithumbup
By: 'Rachel'
Feb 02,2016
0 people found
this helpful
We Had a very good experience with James dean everything went to plan and staff were very helpful and friendly....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We are first time landlords and required lots of informations ......”

Share on :
Dec 16,2015
Minithumbup
By: 'Penny'
Dec 16,2015
0 people found
this helpful
We are first time landlords and required lots of informations do support from James Dean. Chantelle was confident and professional, and she found a tenant for our property within 48 hours. Everything was processed with ease, and we can honestly say that Chantelle made the whole ...
read full review
Comment on agent fees
Fees were very competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“For the past nine years I have been using the ......”

Share on :
Dec 10,2015
Minithumbup
By: 'Malcolm'
Dec 10,2015
2 people found
this helpful
For the past nine years I have been using the services of James Dean as a letting and selling agent. Adam and Marcus were extremely efficient and helpfull in selling my property . Chantelle has been a great help in finding a tenant in record time . ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture
(27)
Staff picture Reece

Vendor Fees

1%+vat

Landlord Fees

10%+vat

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:07 PM by James Honeycutt
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:07 PM 03/01/2023 by James Honeycutt

Awards won by James Dean, Horley RH6 7PZ



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn