Islington, London, N1
4.8/5, 333 reviews
98% recommended
91% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 333
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
23rd Apr 2021
reviewed by 'Chris'
“Having managed my flat in Islington reliably and efficiently for nearly 15 years, I had no hesitation in asking Hotblack Desiato ......”
13th Jul 2020
reviewed by 'Nicholas'
“We received excellent service from Hotblack, from both Camden office and subsequently Islington office. Phifi Tsannos at Camden office ably ......”
24th Apr 2020
reviewed by 'Nigel'
“We initially sought to sell our Islington flat in July 2018. We received excellent advice from Stuart Shiers of Hotblacks. Sadly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £123,000 £9,995,000
Lettings 95% 97% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
95 1 168 7 32 0 17 0 13 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hotblack Desiato Image 1
Camden Town, NW1
Highbury, N5
Islington, N1

“Superb service as usual and efficient admin from the rest ......”

Share on :
Oct 30,2017
Minithumbup
By: 'The'
Oct 30,2017
0 people found
this helpful
Superb service as usual and efficient admin from the rest of the office. Thanks once again another effortless letting at a great rental....
read full review
Comment on agent fees
Good value
Comments (0) Report abuse Print review
Was this helpful? Yes

“We found the service provided very kind and effective. All ......”

Share on :
Oct 27,2017
Minithumbup
By: 'Mario'
Oct 27,2017
0 people found
this helpful
We found the service provided very kind and effective. All the process was fast, smooth and transparent. Worth to be reccomended....
read full review
Comment on agent fees
Daniel was very kind and always available for any request, also when not due. He helped a lot
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have dealt with Stephen many times. He is very ......”

Share on :
Oct 24,2017
Minithumbup
Staff profile picture
Jessica
By: 'Conor'
Oct 24,2017
0 people found
this helpful
I have dealt with Stephen many times. He is very responsive and also pro active. I would recommend him highly. Jessica was also very helpful and responsive....
read full review
Comment on agent fees
Reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephen is just brilliant. He always helpful, reassuring and patient. ......”

Share on :
Oct 23,2017
Minithumbup
By: 'Gill'
Oct 23,2017
0 people found
this helpful
Stephen is just brilliant. He always helpful, reassuring and patient. Most importantly he gives all the information we need, and solves problems really well. We are very grateful and very happy to have him as our agent. And he's very nice!...
read full review
Comment on agent fees
Fine
Comments (0) Report abuse Print review
Was this helpful? Yes

“The process was quick and Jessica helped us move things ......”

Share on :
Oct 21,2017
Minithumbup
Staff profile picture
Jessica
By: 'Amy'
Oct 21,2017
0 people found
this helpful
The process was quick and Jessica helped us move things a long as quickly as possible. Job well done, thank you....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“As usual an excellent service with no void period and ......”

Share on :
Oct 18,2017
Minithumbup
By: 'Tony'
Oct 18,2017
0 people found
this helpful
As usual an excellent service with no void period and good tenants we cannot ask for more. Polite and helpfull...
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“We've been using Hotblack Desiato for years and are consistently ......”

Share on :
Oct 18,2017
Minithumbup
Staff profile picture
Jessica
By: 'Mrs'
Oct 18,2017
0 people found
this helpful
We've been using Hotblack Desiato for years and are consistently happy with our experiences. The last time was no different. Great communication and involvement from Stephen and Jessica. Will be using them again next time....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dan and Stephen were so helpful in our search for ......”

Share on :
Oct 17,2017
Minithumbup
By: 'Shannon'
Oct 17,2017
0 people found
this helpful
Dan and Stephen were so helpful in our search for a home. Both worked well as a team, they were understanding, accommodating and most importantly actively listened to our needs. Nothing was a problem and both were very friendly....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We are really happy with Hotblack Desiato's service!They were ......”

Share on :
Oct 17,2017
Minithumbup
By: 'Joanna'
Oct 17,2017
0 people found
this helpful
We are really happy with Hotblack Desiato's service! They were always keen to reply to our questions and they had everything sorted out weeks before we move. Would definitely recommend them!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Upon entering 314 Upper Street I was welcomed with friendly smiles. ......”

Share on :
Oct 17,2017
Minithumbup
By: 'Kwin22'
Oct 17,2017
0 people found
this helpful
Upon entering 314 Upper Street I was welcomed with friendly smiles. It was great, I felt like I was having family find me a place to live. Daniel was the best! Professional, responsive, and made sure that we got exactly what we needed when we needed ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A professional and speedy service did exactly what it says ......”

Share on :
Oct 17,2017
Minithumbup
By: 'Tom'
Oct 17,2017
0 people found
this helpful
A professional and speedy service did exactly what it says on the tin have used Hotblack before and will use them again....
read full review
Comment on agent fees
They seems to be the going rate
Comments (0) Report abuse Print review
Was this helpful? Yes

“Overall we are happy, Stephen is always very responsive to ......”

Share on :
Oct 08,2017
Minithumbup
By: 'James'
Oct 08,2017
0 people found
this helpful
Overall we are happy, Stephen is always very responsive to our emails when we need to escalate something. I would say they are reactive rather than proactive in managing our property, but it's sufficient...
read full review
Comment on agent fees
They are in line with the market
Comments (0) Report abuse Print review
Was this helpful? Yes

“I feel in the outset the review we gained of ......”

Share on :
Sep 29,2017
Minithumbup
Staff profile picture
Jessica
By: 'Hutch'
Sep 29,2017
0 people found
this helpful
I feel in the outset the review we gained of our property was not proportionate to what was on the market and the rental income that we could actually receive. That said, it was the same from other agents so this is a criticism for ...
read full review
Comment on agent fees
The agent fees are average on the market.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been dealing with Daniel and Stephen when I ......”

Share on :
Sep 25,2017
Minithumbup
By: 'Maeva'
Sep 25,2017
0 people found
this helpful
I have been dealing with Daniel and Stephen when I was looking for a flat with very specific requirements and a short timeframe. While some estate agent wasted my time by offering viewings for inappropriate flats, Daniel and Stephen always took into account my requirements ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Paperwork not too onerous but a few unforced errors ( nothing ......”

Share on :
Sep 19,2017
Minithumbup
By: 'David'
Sep 19,2017
0 people found
this helpful
Paperwork not too onerous but a few unforced errors ( nothing major) along the way but let very quickly (yippee). Overall pretty good....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Quick to respond, valued correctly, assisted very well in anything ......”

Share on :
Sep 14,2017
Minithumbup
By: 'N.W.'
Sep 14,2017
0 people found
this helpful
Quick to respond, valued correctly, assisted very well in anything we were unsure of, and over all felt we were in good hands as first time Landladies....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Helpful and courteous. Slightly slow on questions that I have ......”

Share on :
Sep 06,2017
Minithumbup
Staff profile picture
Jessica
By: 'Fiona'
Sep 06,2017
0 people found
this helpful
Helpful and courteous. Slightly slow on questions that I have around heating etc but seemed to get there in the end....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephen and Daniel managed yet again to exceed themselves and ......”

Share on :
Sep 06,2017
Minithumbup
By: 'The'
Sep 06,2017
0 people found
this helpful
Stephen and Daniel managed yet again to exceed themselves and get us a tenant within days of our property going live on the market. Wells done guys and thanks again for your skilful negotiation...
read full review
Comment on agent fees
As always good value for money
Comments (0) Report abuse Print review
Was this helpful? Yes

“Apartments is nice and service is good. It's not that ......”

Share on :
Sep 05,2017
Minithumbup
By: 'Vasil'
Sep 05,2017
0 people found
this helpful
Apartments is nice and service is good. It's not that ideal as sometimes things go slower than I would expect. However, I can't complain of anything particular....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service has been excellent. I only wish that more ......”

Share on :
Sep 05,2017
Minithumbup
Staff profile picture
Jessica
By: 'Frank'
Sep 05,2017
0 people found
this helpful
The service has been excellent. I only wish that more estate agents were this professional. We have had bad experiences in the recent past and this has been a breath of fresh air. I would absolutely recommend Hot Black to anyone....
read full review
Comment on agent fees
Much better than the competition.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jessica was very easy to work with especially as we ......”

Share on :
Sep 05,2017
Minithumbup
Staff profile picture
Jessica
By: 'Annie'
Sep 05,2017
0 people found
this helpful
Jessica was very easy to work with especially as we needed her to coordinate with a 3rd party corporate relocation service that was facilitating our move from US to UK. This introduced more complexity into the process but Jessica was quick to respond and happy ...
read full review
Comment on agent fees
Average I belive
Comments (0) Report abuse Print review
Was this helpful? Yes

“Daniel was very responsive and helpful. Only showed us places ......”

Share on :
Sep 02,2017
Minithumbup
By: 'Hasan'
Sep 02,2017
0 people found
this helpful
Daniel was very responsive and helpful. Only showed us places we would seriously consider, valued our time and was very patient with us. Since it was our first time renting in London, we appreciated it. Stephen also made us feel at home during our brief ...
read full review
Comment on agent fees
Fair.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dealing with Hotlack was very straightforward and they were accommodating ......”

Share on :
Aug 23,2017
Minithumbup
By: 'AD'
Aug 23,2017
0 people found
this helpful
Dealing with Hotlack was very straightforward and they were accommodating of our need to all view separately. Would definitely recommend...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have just sold our house through Hotblack Desiato and ......”

Share on :
Aug 04,2017
Minithumbup
Staff profile picture
Stuart
By: 'Malcolm'
Aug 04,2017
0 people found
this helpful
We have just sold our house through Hotblack Desiato and were very impressed by their entire service provided. We thought Stuart Shiers suggested a realistic evaluation of the property, was knowledgeable about market trends and reassuring but firm throughout the negotiations. He was prompt in ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We identified the property on Rightmove and then scheduled a ......”

Share on :
Aug 01,2017
Minithumbup
Staff profile picture
Jessica
By: 'Aicosta'
Aug 01,2017
0 people found
this helpful
We identified the property on Rightmove and then scheduled a visit with the broker. Jessica was very diligent and professional, and helped us negotiate the price and contract terms with the Landlord and achieve our objective. We're indeed satisfied with Hotblack services overall....
read full review
Comment on agent fees
Fees were apropriate.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jessica was very efficient and responsive with all matters needed ......”

Share on :
Aug 01,2017
Minithumbup
Staff profile picture
Jessica
By: 'Younes'
Aug 01,2017
0 people found
this helpful
Jessica was very efficient and responsive with all matters needed during our move-in process, I would warmly recommend working with her and Hotblack Desiato...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We've just bought our new house through Hotblack and the ......”

Share on :
Jul 20,2017
Minithumbup
Staff profile picture
Stuart
Staff profile picture
Mark
By: 'Richmond'
Jul 20,2017
0 people found
this helpful
We've just bought our new house through Hotblack and the experience has surpassed any we've had with the other estate agents in Islington. Stuart and Mark, were both extremely straightforward to deal with in what was quite a tricky purchase. Stuart's level-headed advice throughout meant ...
read full review
Comment on agent fees
n/a
Comments (0) Report abuse Print review
Was this helpful? Yes

“Daniel was professional, friendly and diligent at all stages. He ......”

Share on :
Jun 16,2017
Minithumbup
By: 'James'
Jun 16,2017
0 people found
this helpful
Daniel was professional, friendly and diligent at all stages. He went beyond the call of duty to ensure I could move into my flat as soon as possible, despite difficulties. When Daniel wasn't available, Stephen stepped in and was equally helpful in sorting things out!...
read full review
Comment on agent fees
The fees seem to be about average for this kind of agency
Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephen helped us secure tenants for my flat. Regular updates ......”

Share on :
Jun 13,2017
Minithumbup
By: 'Chloe'
Jun 13,2017
0 people found
this helpful
Stephen helped us secure tenants for my flat. Regular updates and good communication throughout the whole process, which wasn't as easy as we'd hoped due to changes in the current market...
read full review
Comment on agent fees
The agents fees are competitive
Comments (0) Report abuse Print review
Was this helpful? Yes

“Bought a property through Hotblack - very smooth process. Stuart ......”

Share on :
Jun 10,2017
Minithumbup
Staff profile picture
Stuart
By: 'CB'
Jun 10,2017
0 people found
this helpful
Bought a property through Hotblack - very smooth process. Stuart helped tremendously with liaising between buyer and seller. Would definitely recommend to others....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Jessica
(116)
Staff picture Stuart
(49)
Staff picture Samantha
(4)
Staff picture James
(1)
Staff picture James

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ



Get in touch with

Hotblack Desiato

Branch - Islington, London, N1

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn