Islington, London, N1
4.8/5, 333 reviews
98% recommended
91% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 333
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
23rd Apr 2021
reviewed by 'Chris'
“Having managed my flat in Islington reliably and efficiently for nearly 15 years, I had no hesitation in asking Hotblack Desiato ......”
13th Jul 2020
reviewed by 'Nicholas'
“We received excellent service from Hotblack, from both Camden office and subsequently Islington office. Phifi Tsannos at Camden office ably ......”
24th Apr 2020
reviewed by 'Nigel'
“We initially sought to sell our Islington flat in July 2018. We received excellent advice from Stuart Shiers of Hotblacks. Sadly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £123,000 £9,995,000
Lettings 95% 97% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
95 1 168 7 32 0 17 0 13 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Hotblack Desiato Image 1
Camden Town, NW1
Highbury, N5
Islington, N1

“Jessica was very helpful viewing and letting us view late ......”

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Feb 07,2018
Minithumbup
Staff profile picture
Jessica
By: 'chaz'
Feb 07,2018
0 people found
this helpful
Jessica was very helpful viewing and letting us view late on another day midweek to fit around our work commitments very polite and friendly. Stephen was very helpful throughout negotiations and responded promptly....
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Comment on agent fees
can't remember what they were tbh
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“Hotblack Desiato have let numerous properties for us over the ......”

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Jan 31,2018
Minithumbup
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Jessica
By: 'L'
Jan 31,2018
0 people found
this helpful
Hotblack Desiato have let numerous properties for us over the years and they have always been a pleasure to deal with. The staff are friendly and professional and have an excellent knowledge of the market. I wouldn't hesitate to recommend them in future....
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“Really good work. We never met and only communicated over ......”

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Jan 31,2018
Minithumbup
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Jessica
By: 'Goz'
Jan 31,2018
0 people found
this helpful
Really good work. We never met and only communicated over emails. But they were super responsive, commercial and really quick to take the deal and run with it. My home got let out in no time and everything well managed. Absolutely painless and smooth....
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Comment on agent fees
Good value for money
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“Hotblacks provide the Lloyd Baker Estate with consistent reliable and ......”

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Jan 31,2018
Minithumbup
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Jessica
By: 'Amos'
Jan 31,2018
0 people found
this helpful
Hotblacks provide the Lloyd Baker Estate with consistent reliable and good value lettings services and once again have found us an excellent tenant within a very short period of time....
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Comment on agent fees
Good value for money
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“Jessica was very nice and assisted with every request in ......”

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Jan 31,2018
Minithumbup
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Jessica
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Samantha
By: 'NA'
Jan 31,2018
0 people found
this helpful
Jessica was very nice and assisted with every request in a punctual and direct manner. Samantha has so far been responsive. They only constructive comments are that the windows were quite dirty, and that the lightbulbs etc should have been fixed. Thanks...
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“Good guys. They have been finding good tenants for my ......”

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Jan 10,2018
Minithumbup
By: 'Landlord'
Jan 10,2018
0 people found
this helpful
Good guys. They have been finding good tenants for my flat for many years. Pretty responsive to issues. Recommend Hotblack as a good lettings agent....
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“Stephen, Daniel and Jessica were fantastic when we were looking ......”

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Jan 09,2018
Minithumbup
By: 'Will'
Jan 09,2018
0 people found
this helpful
Stephen, Daniel and Jessica were fantastic when we were looking for a rental property in the area. My wife spotted the 'to let' board as she was walking past the property and, after calling the office, Stephen came to show her round immediately. The contract ...
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“As a professional landlord I need honesty, realistic valuations and ......”

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Jan 04,2018
Minithumbup
By: 'Tony'
Jan 04,2018
0 people found
this helpful
As a professional landlord I need honesty, realistic valuations and professional attitude. I get this all with a friendly service at Hotblack Desiato. I have in the past and will continue to recommend them....
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Comment on agent fees
Fair
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“The team at Hotblack Desiato have been brilliant from start ......”

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Jan 04,2018
Minithumbup
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Jessica
By: 'Alice'
Jan 04,2018
1 people found
this helpful
The team at Hotblack Desiato have been brilliant from start to finish in letting our two bed flat in Islington for us. They are proactive, always available, keep you up to date and informed and easy to work with. A very positive experience all around....
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Comment on agent fees
Very reasonable and competitive agents fees.
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“I cannot praise both Stuart Shiers and Mark Azzopardi enough ......”

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Dec 20,2017
Minithumbup
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Stuart
By: 'Ernesto'
Dec 20,2017
0 people found
this helpful
I cannot praise both Stuart Shiers and Mark Azzopardi enough for helping both the seller and myself along the way of what it seemed a complicated purchase. They guided both of us and provided so much detailed information along the buying process. Their professionalism, attention ...
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Comment on agent fees
not applicable as i I was the buyer
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Was this helpful? Yes
By: Stuart Shiers
Dec 20, 2017
View all comments (1)
Thank you Ernesto, for your kind words. It was a pleasure dealing with you. Everything had to happen very quickly towards the end and I am pleased it all worked out. Wishing you both every happiness in your new home! ...

“Daniel was a pleasure to work with. He was prompt, ......”

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Dec 20,2017
Minithumbup
By: 'Jessica'
Dec 20,2017
0 people found
this helpful
Daniel was a pleasure to work with. He was prompt, kind and open with us. I would highly recommend Daniel and would definitely work with him again....
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“Stuart and his team provided a very professional and first ......”

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Nov 23,2017
Minithumbup
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Stuart
By: 'Scott'
Nov 23,2017
0 people found
this helpful
Stuart and his team provided a very professional and first rate service but with a warm, friendly and personable approach. From start to finish Stuart has been there to guide and support us, especially when things could have been challenging he steered the process with ...
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Comment on agent fees
Fees acceptable.
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“Stuart and Mark (before he went to the Highbury branch) ......”

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Nov 17,2017
Minithumbup
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Stuart
By: 'CMP'
Nov 17,2017
0 people found
this helpful
Stuart and Mark (before he went to the Highbury branch) were lovely to deal with. They were always calm, and helpful and efficient in their responses. I really get the impression that the staff at Hotblack are less pushy and more realistic (in all aspects ...
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Comment on agent fees
Good
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“My experience of Hotblack Desiato is as a buyer. I ......”

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Nov 13,2017
Minithumbup
By: 'AC'
Nov 13,2017
0 people found
this helpful
My experience of Hotblack Desiato is as a buyer. I was very impressed with the agents' (Mark in particular who I mainly dealt with) efficiency, speed of response, open honest advice, and fair handedness in dealing with me. I felt as though the agents did ...
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Comment on agent fees
N/A
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“For Stephen:He is very responsive in dealing with our ......”

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Nov 05,2017
Minithumbup
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Jessica
By: 'Pauletta'
Nov 05,2017
0 people found
this helpful
For Stephen: He is very responsive in dealing with our apartment letting paperwork. Would be great to communicate more clearly the deadlines in submitting/ confirming details to avoid any un-necessary mistakes. For Jessica: She is very friendly and kind in arranging two times viewings....
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Comment on agent fees
Good
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“Hotblack were extremely professional and helpful throughout the whole process ......”

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Nov 03,2017
Minithumbup
By: 'Happy'
Nov 03,2017
0 people found
this helpful
Hotblack were extremely professional and helpful throughout the whole process of re-letting our property. They helped to arrange services to prepare the property for the next tenancy, as we are based outside London. We would definitely recommend Hotblack as letting agents, they go above and ...
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Comment on agent fees
Very Reasonable and Excellent Service
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“Hotblack Desiato have been fully managing our property for the ......”

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Nov 02,2017
Minithumbup
By: 'Ashwin'
Nov 02,2017
0 people found
this helpful
Hotblack Desiato have been fully managing our property for the past year and although we've only communicated with Stephen & Daniel through e-mail, they have been helpful, responsive and polite throughout. Also, their charges are quite reasonable and thus far, we've had no significant issues with ...
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Comment on agent fees
Competitive charges
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“Fantastic customer service- was extremely happy with how my experience ......”

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Nov 01,2017
Minithumbup
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Jessica
By: 'Casey'
Nov 01,2017
0 people found
this helpful
Fantastic customer service- was extremely happy with how my experience was handled. The agent was very helpful and gave a lot of advice. Overall, I was very pleased....
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“Efficient, reliable and committed to pleasing his client. Honestly wouldn't ......”

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Nov 01,2017
Minithumbup
By: 'SA'
Nov 01,2017
0 people found
this helpful
Efficient, reliable and committed to pleasing his client. Honestly wouldn't use any body else and would recommend to any landlord looking for a agent....
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Comment on agent fees
Good
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“The process was a bit slow at the beginning and ......”

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Nov 01,2017
Minithumbup
By: 'Ada'
Nov 01,2017
0 people found
this helpful
The process was a bit slow at the beginning and we had several issues to deal with but Daniel proved to be very hardworking and dedicated....
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Comment on agent fees
Fees are average.
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“Staff members were very kind. They wew very helpful in ......”

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Oct 31,2017
Minithumbup
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Samantha
By: 'Felipe'
Oct 31,2017
0 people found
this helpful
Staff members were very kind. They wew very helpful in order to answer every question. Also they try to solve the problems as soon as possible....
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Comment on agent fees
OK
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“Quick to arrange a viewing of the property, efficient service ......”

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Oct 31,2017
Minithumbup
By: 'AT'
Oct 31,2017
0 people found
this helpful
Quick to arrange a viewing of the property, efficient service and Stephen and Daniel were both always available to answer any queries....
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Comment on agent fees
Very good. Pleasantly surprised that it was low.
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“Both Stephen and Jessica have been very efficient and organised ......”

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Oct 31,2017
Minithumbup
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Jessica
By: 'Al'
Oct 31,2017
0 people found
this helpful
Both Stephen and Jessica have been very efficient and organised and answered any queries quickly. They found tenants for our rental property pretty fast...
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“Very helpful and flexible. Always ready to sort out any ......”

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Oct 31,2017
Minithumbup
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Jessica
By: 'davidspeat.'
Oct 31,2017
0 people found
this helpful
Very helpful and flexible. Always ready to sort out any problems and discuss any concerns. Plus the got excellent tenants each time I used them very quickly....
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Comment on agent fees
Fees are competitive.
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“Jess and Stephen were extremely professional and responded to all ......”

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Oct 31,2017
Minithumbup
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Jessica
By: 'Alicia'
Oct 31,2017
0 people found
this helpful
Jess and Stephen were extremely professional and responded to all of my queries in a very timely fashion. I would recommend Hotblack to any of my friends considering letting a flat in London....
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“Mr Sanders is charismatic and courteous in his approach and ......”

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Oct 31,2017
Minithumbup
By: 'C'
Oct 31,2017
0 people found
this helpful
Mr Sanders is charismatic and courteous in his approach and I would be delighted to work with him and his team again. I rate his excellent service highly and have no doubt he will continue to add value to Hotblack Desiato....
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Comment on agent fees
Appropriately balanced and fair. Competitive against other agents. Agent exudes confidence in their ability and this is shown in their overall performance.
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“I really have nothing bad to say about these guys, ......”

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Oct 30,2017
Minithumbup
By: 'Suzy'
Oct 30,2017
0 people found
this helpful
I really have nothing bad to say about these guys, everything was amazing. Especially the communication, they replied to emails very quickly, even during the evenings (10-11pm) they emailed back within 10min. Made the process very quick and easy for us....
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“As a first time Landlord, Stephen was the only agent ......”

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Oct 30,2017
Minithumbup
By: 'Andrea'
Oct 30,2017
0 people found
this helpful
As a first time Landlord, Stephen was the only agent I contacted on Upper Street that made me feel my flat was significant and just a important as the more 'fruitful' instructions for his company. His patience, advice and calm way made it easy for ...
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Comment on agent fees
Slightly lower than the other N1 agents, so very fair and reasonable.
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“This property has been let through Hotblacks for over ten ......”

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Oct 30,2017
Minithumbup
By: 'TS1'
Oct 30,2017
0 people found
this helpful
This property has been let through Hotblacks for over ten years, and yet again they have secured high quality tenants remarkably quickly and without fuss....
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Comment on agent fees
Hotblack fees are fair, and reduce for longer term lettings.
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“Excellent experience! Really enjoyed working with Stephen and Jessica. They ......”

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Oct 30,2017
Minithumbup
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Jessica
By: 'Luxury'
Oct 30,2017
0 people found
this helpful
Excellent experience! Really enjoyed working with Stephen and Jessica. They are both professional, personable and very helpful. We look forward to working with them on future corporate let's....
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Staff picture Jessica
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Staff picture Stuart
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Staff picture Samantha
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Staff picture James
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Staff picture James

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ



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Hotblack Desiato

Branch - Islington, London, N1

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