Islington, London, N1
4.8/5, 333 reviews
98% recommended
91% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 333
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
23rd Apr 2021
reviewed by 'Chris'
“Having managed my flat in Islington reliably and efficiently for nearly 15 years, I had no hesitation in asking Hotblack Desiato ......”
13th Jul 2020
reviewed by 'Nicholas'
“We received excellent service from Hotblack, from both Camden office and subsequently Islington office. Phifi Tsannos at Camden office ably ......”
24th Apr 2020
reviewed by 'Nigel'
“We initially sought to sell our Islington flat in July 2018. We received excellent advice from Stuart Shiers of Hotblacks. Sadly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £123,000 £9,995,000
Lettings 95% 97% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
95 1 168 7 32 0 17 0 13 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
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Latest Properties

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Hotblack Desiato Image 1
Camden Town, NW1
Highbury, N5
Islington, N1

“Five star service!...”

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Apr 30,2018
Minithumbup
Staff profile picture
Stuart
By: 'A'
Apr 30,2018
0 people found
this helpful
Stuart and his team provided me with a fantastic service when selling my London flat and I was very impressed with Hotblack Desiato. From the start (sensible and clear valuations, a very good photographer and a unique marketing brochure which really "sold" the flat in ...
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Comment on agent fees
Very competitive fees and flexible on pricing structure.
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“Stephen Sanders...”

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Apr 23,2018
Minithumbup
By: 'WISEDOCTOR'
Apr 23,2018
0 people found
this helpful
Stephen provides friendly service that is detailed and attentive. He responds quickly to problems, AND solves them. As a result we have had amazingly few (if any) void periods in the 8 properties he helps us to rent out. We are very please with his service ...
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Comment on agent fees
good, but would be happy for a 1% reduction !
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“Excellent...”

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Apr 23,2018
Minithumbup
By: 'Mark'
Apr 23,2018
0 people found
this helpful
Thank you so much, Daniel and Stephen, for your wonderful service. I am incredibly happy in my new flat! You made the difficult process of flat hunting in London easy and quick....
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Comment on agent fees
Good
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“SMOOTH LETTING...”

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Apr 23,2018
Minithumbup
By: 'Gianna'
Apr 23,2018
0 people found
this helpful
Daniel managed to find me a great tenant for a flat I had been marketing for some time. Everything was dealt with efficiently and professionally. A great service, thank you....
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Comment on agent fees
The fees are fair and reasonable.
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“Great experience...”

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Apr 22,2018
Minithumbup
By: 'Niels'
Apr 22,2018
0 people found
this helpful
My girlfriend and I rented a flat through Hotblack Desiato, having Daniel as our agent of contact. All in all, we've been very pleased with our experience. Daniel and the agency as a whole have been helpful, down-to-earth and honest. Daniel has been great at ...
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“Thank you...”

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Apr 14,2018
Minithumbup
By: 'Anonymous'
Apr 14,2018
0 people found
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Daniel and Stephen could not have been more helpful in organising a very rapid move into rented accommodation that is ideal for me....
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“Excellent Service...”

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Apr 13,2018
Minithumbup
By: 'Evan'
Apr 13,2018
0 people found
this helpful
Prompt and courteous service, clear communication at all steps of the process, and quality support after the leasing of the property. Highly recommend....
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“Wonderful communication and problem solving...”

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Apr 09,2018
Minithumbup
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Jessica
By: 'Rich'
Apr 09,2018
0 people found
this helpful
Jessica and Stephen helped me with a very rushed contract signing as I needed a new place to live ASAP. They both were available by phone call and email all day everyday, and every problem along the way (mostly me changing terms) was dealt with ...
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Comment on agent fees
Lower than competitors
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“exellent...”

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Apr 08,2018
Minithumbup
By: 'Liz'
Apr 08,2018
0 people found
this helpful
This team of agents work to a very high standard . After just one meeting they quickly found me the perfect flat . They understood and new my requirements . Very friendly and easy to corespond with . Highly recommended ....
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Comment on agent fees
Good very fair
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“Quick turnaround...”

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Apr 05,2018
Minithumbup
By: 'RP'
Apr 05,2018
0 people found
this helpful
I worked with a relocation agency so did not have much interaction with Daniel outside of the property viewing. However, once I had indicated interest in the property he was very quick to get the paperwork and references done, which gave me peace of mind....
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“Sophie...”

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Apr 04,2018
Minithumbup
By: 'Sophie'
Apr 04,2018
0 people found
this helpful
We were very happy with Hot Black's help to find us a tenant for our flat. They were very professional and helpful....
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“Barnsbury Terrace...”

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Mar 29,2018
Minithumbup
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Jessica
By: 'E'
Mar 29,2018
0 people found
this helpful
Despite difficulties with the tenants at times, Hotblack were always exemplary at their work and communications. Would definitely use again (this was my second time, plus buying the apartment through them) and would recommend....
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“5 Star Agent...”

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Mar 28,2018
Minithumbup
By: 'Cityrooms'
Mar 28,2018
0 people found
this helpful
Stephen and Daniel have been great to deal with, they have always answered calls and resolved any issues swiftly. I always been met at the property with a smile by Daniel and Stephen has always politely replied back to me promptly. Top guys, keep up ...
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Comment on agent fees
Excellent
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“Happy Customer!...”

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Mar 28,2018
Minithumbup
By: 'Teresio'
Mar 28,2018
0 people found
this helpful
The service from both Stephen and Daniel was professional, friendly, very fast responsive and also accommodating of our requirements; the negotiation with the landlord was also very satisfactory....
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Comment on agent fees
The fees are very reasonable
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“Wonderful stress free service made the whole suitation smooth and easy kept in contact would highly recommend ! 5 stars...”

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Mar 28,2018
Minithumbup
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Stuart
By: 'BROOK'
Mar 28,2018
0 people found
this helpful
From the moment after talking with Stephen we felt at ease and worried less the whole suitation from beginning to and throughout have been truly amazing thank you !...
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Comment on agent fees
Wonderful
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“Good experience with contract creation and property viewing, but handover ......”

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Mar 12,2018
Minithumbup
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Jessica
By: 'Olga'
Mar 12,2018
0 people found
this helpful
Good experience with contract creation and property viewing, but handover process was not as diligent as should be. Couple of important things about the property were not disclosed before contract was conducted...
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Comment on agent fees
Fair market fees
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“Hotblacks have managed our two flats for 9 years. Stephen Sanders ......”

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Mar 08,2018
Minithumbup
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Jessica
By: 'Andrew'
Mar 08,2018
0 people found
this helpful
Hotblacks have managed our two flats for 9 years. Stephen Sanders has been involved the whole time and it is helpful to have continuity. They are pretty good at managing tenant issues and arranging repairs etc. Stephen does well at letting the flats when tenants leave ...
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Comment on agent fees
Seems expensive (especially when paying the same fee for renewals as for new tenants) but probably in line with other agents
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“Both Stephen and Jessica have been really pro-active in helping ......”

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Mar 08,2018
Minithumbup
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Jessica
By: 'Bettina'
Mar 08,2018
0 people found
this helpful
Both Stephen and Jessica have been really pro-active in helping us in our move. They are available and pleasant to treat with. flat condition was not up to the level we expected (cleaning wise) when we moved in but Jessica offered solution to fix this ...
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Comment on agent fees
none
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“Good experience with the agency. Good communication, Fast replies and ......”

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Mar 07,2018
Minithumbup
By: 'Sophie'
Mar 07,2018
0 people found
this helpful
Good experience with the agency. Good communication, Fast replies and great team's availability. We are very happy with the accommodation and service offered by the agency. We definitely recommend Stephen and Daniel....
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Comment on agent fees
Average fees compared to what we have been asked by other agencies
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“Daniel was responsible for leasing of our property. He was ......”

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Mar 07,2018
Minithumbup
By: 'Paula'
Mar 07,2018
0 people found
this helpful
Daniel was responsible for leasing of our property. He was helpful at the viewing and generally responsive to our questions/requests....
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“A big thank you to the team at Hotblack with ......”

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Mar 07,2018
Minithumbup
By: 'Henry'
Mar 07,2018
0 people found
this helpful
A big thank you to the team at Hotblack with a particular mention to Stephen and Daniel. You do yourselves with proud with your enthusiasm and professionalism. Your assistance in procuring clients for our properties to let is outstanding and you have always managed to ...
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Comment on agent fees
Good
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“We were most impressed with their approach and professionalism in ......”

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Mar 06,2018
Minithumbup
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Samantha
By: 'Ben'
Mar 06,2018
0 people found
this helpful
We were most impressed with their approach and professionalism in letting out our flat. They were quick to act and have engaged the tenant to make sure trust is built between us and them....
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Comment on agent fees
Very competitive fees for letting services
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“Both Daniel and Stephen were incredibly helpful throughout searching, viewing ......”

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Mar 06,2018
Minithumbup
By: 'Nikki'
Mar 06,2018
0 people found
this helpful
Both Daniel and Stephen were incredibly helpful throughout searching, viewing and finalising on a property. They were only an email away and responded really quickly to any query we had-no matter how big or small....
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Comment on agent fees
Agent's Fees are perfectly fine for the level of work done.
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“From beginning to end Daniel was very responsive with any ......”

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Feb 13,2018
Minithumbup
By: 'ddb'
Feb 13,2018
0 people found
this helpful
From beginning to end Daniel was very responsive with any questions. He made sure to reply promptly and if he did not have the answers he would seek them out immediately or provide us guidance of where to look for the answers. He was very ...
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Comment on agent fees
We felt the agent fees were very fair and reasonable.
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“Both Stephen and Jessica were engaged with us the entire ......”

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Feb 10,2018
Minithumbup
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Jessica
By: 'highflyer'
Feb 10,2018
0 people found
this helpful
Both Stephen and Jessica were engaged with us the entire time throughout the flat searching process. They answered emails quickly which was the best possible thing you can have in such a stressful time. Overall, I am highly satisfied with the work they put into ...
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“Very prompt and quick response and actions Within a week ......”

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Feb 09,2018
Minithumbup
By: 'Jo'
Feb 09,2018
0 people found
this helpful
Very prompt and quick response and actions Within a week we found a suitable tenant The follow up on cleaning, fittings , inventory checks are also done promptly...
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Comment on agent fees
Appropriate
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“I have to say they were more thorough with their ......”

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Feb 09,2018
Minithumbup
By: 'Kgreco'
Feb 09,2018
0 people found
this helpful
I have to say they were more thorough with their letting process than any other agency I've been with. It is reassuring to know that they take it seriously and do all necessary steps properly. Daniel and Stephen have always been very responsive on emails ...
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Comment on agent fees
I found them to be reasonable and lower than a lot of other agencies. I only wish I knew upfront the payment date for the agency to pay rent on since we ended up having to pay a few weeks extra than expected on top of the first month's rent.
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“Hotblack Desiato have let a number of properties for us ......”

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Feb 08,2018
Minithumbup
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Jessica
By: 'Lauren'
Feb 08,2018
0 people found
this helpful
Hotblack Desiato have let a number of properties for us over the years. I would highly recommend Stephen & Jessica who are very efficient, attentive and approachable and always available to help with any queries. I would highly recommend!...
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“Everyone has been helpful extremely helpful and taken a personal ......”

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Feb 08,2018
Minithumbup
By: 'Marion'
Feb 08,2018
0 people found
this helpful
Everyone has been helpful extremely helpful and taken a personal interest in marketing the property for rental. Daniel Fairbairn was exceptionally attentive....
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Comment on agent fees
Fair and competitive
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“Both Stephen and Jessica have been excellent at procuring tenants ......”

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Feb 07,2018
Minithumbup
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Jessica
By: 'Arvind'
Feb 07,2018
0 people found
this helpful
Both Stephen and Jessica have been excellent at procuring tenants for me and then ensuring that everything necessary is sorted to keep both landlord and the tenant happy upto and after the tenant has taken possession of the property...
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Comment on agent fees
Good and very accommodating
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Staff picture Jessica
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Staff picture Stuart
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Staff picture Samantha
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Staff picture James
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Staff picture James

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ



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Hotblack Desiato

Branch - Islington, London, N1

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