95% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and ...
show more
We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and efficient. We will do all we can to help you buy, sell or rent a property.
Latest Reviews
28th Aug 2020
reviewed by 'Amanda'
30th May 2020
reviewed by 'Claudia'
15th Apr 2020
reviewed by 'Kate'
Opening Hours
Address
Hotblack Desiato
2 - 4 Highbury Park
Highbury,London
Greater London
N5 2AB
020 7288 9696
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £290,000 | £1,250,000 |
| Lettings | 94% | 96% | £750 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 48 | 3 | 130 | 5 | 20 | 0 | 20 | 0 | 3 | 0 |
Areas covered
- N5
- Highbury
- E5
- Stoke Newington
- N4
- Hackney
- E9
- N7
- EC1
- N16
- E8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Oct 31,2018
Oct 31,2018
0
people found
this helpful
this helpful
Mari has been very helpful in unpicking the details of some unexpected bills which I had not approved. She has diligently worked through the emails of a previous employee to provide me with the background to work undertaken....
read full review
read full review
Comment on agent fees
I find this agent's fees to be reasonable for the service and surrounding marketplace.
Was this helpful?
Yes
Yes
Oct 27,2018
Oct 27,2018
0
people found
this helpful
this helpful
I worked with Mari during my checkout (I moved out of the UK) and it was a please to work with her. Quick, accurate responses and I got all of my security deposit back (minus the check-out inspection fee of course). Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 25,2018
Oct 25,2018
0
people found
this helpful
this helpful
As someone who rents, when something needs attention in your home it's a nightmare, going between landlord and property management can be tedious but not with Mari. If I have any issues, questions or urgent repairs she is on hand and get's them sorted quickly ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 17,2018
Oct 17,2018
0
people found
this helpful
this helpful
I dealt with a number of local agents while looking for a property in a specific timeframe. George at Hotblack N5 was head-and-shoulders above the others who were, at best, okay. George was personable, professional, efficient and resourceful. He was able to field all queries ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2018
Oct 16,2018
0
people found
this helpful
this helpful
Mari has been fantastic since she became the agent for our flat. Every time we have an issue she sorts it straight away and is always a pleasure to deal with....
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Oct 14,2018
Oct 14,2018
0
people found
this helpful
this helpful
Mari has an incredible sense of urgency which underpins her solution-orientated approach. We ran into a couple of issues, which were rectified promptly and due to Mari outstanding personable skills, we were left feeling positive and well taken care of.
It is rare that professionals ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13,2018
Oct 13,2018
0
people found
this helpful
this helpful
We're first-time landlords, so we appointed Hotblack as letting and managing agents. All has gone well, and we have found them to be professional and helpful. Josh and George dealt with all the viewings, and found tradesmen to do work at short notice to get ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2018
Oct 12,2018
0
people found
this helpful
this helpful
Alasdair and Hiten were responsive, polite, and very helpful. They went considerably beyond what was required by their remit, and were a pleasure to deal with....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Oct 07,2018
Oct 07,2018
0
people found
this helpful
this helpful
At the termination of a 18 month lease, Mari helped me with the closing arrangements for the unit. There were a couple of issues that arose: (1) I had accidentally removed documents from the unit that should have remained there; (2) there was a misunderstanding on my end ...
read full review
read full review
Comment on agent fees
My security deposit was refunded promptly, less some fair adjustments for small cleaning. I was satisfied with this outcome.
Was this helpful?
Yes
Yes
Oct 05,2018
Oct 05,2018
0
people found
this helpful
this helpful
Hiten and Alasdair were very helpful and efficient, not only in guiding me through the sale process, but also in communicating with the purchasers on my behalf.
they were very respectful of my tenants for viewing appointments, and produced several offers in a short space ...
read full review
read full review
Comment on agent fees
the fees were in one with other firms i checked - all seem quite high!
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
Mari is new to managing my property but I've been extremely pleased by her efficiency and responsiveness in dealing with some recent issues concerning a leak in the flat above. I wouldn't hesitate to recommend her....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 14,2018
Sep 14,2018
0
people found
this helpful
this helpful
George was absolutely excellent in helping me and my partner get set up in our new Flat. He was very responsive to all my emails and was able to provide sufficient answers to all my questions. He was also a very approachable guy, we felt ...
read full review
read full review
Comment on agent fees
Very Competitive fees relative to other estate agents in London.
Was this helpful?
Yes
Yes
Aug 31,2018
Aug 31,2018
0
people found
this helpful
this helpful
Hiten was a fantastic estate agent and helped keep everything moving throughout the whole process. Would highly recommend his services. Thanks again....
read full review
read full review
Comment on agent fees
Fine
Was this helpful?
Yes
Yes
Aug 25,2018
Aug 25,2018
0
people found
this helpful
this helpful
Staff always quick to respond and happy to help. Committed to getting the job done and efficient overall. Would recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2018
Aug 08,2018
0
people found
this helpful
this helpful
We recently sold our property through Hotblack in Islington and have only praise for the skilled way in which the team handled the whole process from end to end. I have no hesitation in recommending them should you be in the market to sell....
read full review
read full review
Comment on agent fees
The fees are reasonable for the level of service recieved
Was this helpful?
Yes
Yes
Aug 06,2018
Aug 06,2018
0
people found
this helpful
this helpful
I couldn't have been happier with the service I received from both Hiten and Mark. Incredibly efficient and always available to answer queries. Hiten in particular made the experience of buying my new flat really straightforward and was ready to help at every point. I ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Jul 25,2018
Jul 25,2018
0
people found
this helpful
this helpful
George Papanastasiou has been outstanding.
I found him to be extremely helpful, very friendly with a professional approach.
The best agent in town by miles....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 25,2018
Jul 25,2018
0
people found
this helpful
this helpful
George and Josh have provided a fantastic service in re-letting our flat. We live abroad so their help has been particularly crucial, and they've made the process really easy for us. They've been great in helping us to identify what work was needed on the ...
read full review
read full review
Comment on agent fees
The fees have been very reasonable
Was this helpful?
Yes
Yes
Jul 17,2018
Jul 17,2018
0
people found
this helpful
this helpful
George has been brilliant throughout the process. He has always come back to us in a timely manner when we've had questions and always been on hand. We can't reccomend him enough!!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12,2018
Jul 12,2018
0
people found
this helpful
this helpful
Dealing with George has been an absolute pleasure. He's professional and responsive from start to finish, we're happy with how our negotiation went....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2018
Jun 26,2018
0
people found
this helpful
this helpful
Superb customer relations - Stephen is an attentive and thoughtful Lettings Manager and delivers exactly as promised. He manages to combine great efficiency whilst still being a pleasure to deal with. Very skilled....
read full review
read full review
Comment on agent fees
Par for the course
Was this helpful?
Yes
Yes
Jun 22,2018
Jun 22,2018
0
people found
this helpful
this helpful
I am used to agents that are all about the money and not about providing a quality experience. Not true of Hotblack Desiato. My experience with Hotblack, and in particular George and Josh's work, has been an excellent experience from start to finish. They made ...
read full review
read full review
Comment on agent fees
Hotblack’s fees are very reasonable.
Was this helpful?
Yes
Yes
Jun 22,2018
Jun 22,2018
0
people found
this helpful
this helpful
I recently rented a one bedroom in Aberdeen Park through George, and can only highly recommend him. He's sincere and ready to help. You can tell that he's very passionate about what he does and cares about getting the right apartment for the tenants. My ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2018
Jun 02,2018
0
people found
this helpful
this helpful
My husband and I were looking for a flat from abroad which was daunting enough in itself. George made the process easy, providing us with prompt answers to any of our questions and helping negotiate various queries and points with the landlord. It was a ...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2018
May 30,2018
0
people found
this helpful
this helpful
George was always very quick to respond and helpful with any queries I had. Very happy overall with the service....
read full review
read full review
Comment on agent fees
Very good, much more reasonable than other agents.
Was this helpful?
Yes
Yes
May 28,2018
May 28,2018
0
people found
this helpful
this helpful
George has been fantastic from the point at which we enquired about a rental property through to the move date. Really great support!...
read full review
read full review
Was this helpful?
Yes
Yes
May 16,2018
May 16,2018
0
people found
this helpful
this helpful
George has been extremely helpful throughout the whole process of us finding our new flat. Was always on hand to answer any queries and was quick to deal with them. Would definitely recommend him to friends that are considering moving into the area....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 29,2018
Apr 29,2018
0
people found
this helpful
this helpful
As always, Josh was super helpful and attentive and I couldn't be happier with the level of service provided!...
read full review
read full review
Comment on agent fees
Fair fees, especially for the amazing service they offer.
Was this helpful?
Yes
Yes
Apr 26,2018
Apr 26,2018
0
people found
this helpful
this helpful
George was friendly and helpful throughout. He answered queries promptly and made the whole process go very smoothly. Many thanks!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 25,2018
Apr 25,2018
0
people found
this helpful
this helpful
Everyone knows how difficult moving house is yet we keep doing it. Josh and his team have been so friendly and patient and professional as my move progressed. It put to shame the other agents where I was moving to, and I realized how lucky ...
read full review
read full review
Comment on agent fees
Excellent value
Was this helpful?
Yes
Yes
Josh
(77)
Alasdair
(26)
Hiten
(20)
Jake
(3)
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionFees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please refer to our website www.hotblack.co.uk for our complaints procedure.
Last updated at 3:07 PM 25/04/2017 by allAgents
Best Letting Agent in N5 
Best Letting Agent in North London 
