98% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.Our extensive marketing package ...
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Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.
Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.
As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.
Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.
Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.
We would be delighted to hear from you in relation to any Property needs you may have.
Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.
As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.
Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.
Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.
We would be delighted to hear from you in relation to any Property needs you may have.
Latest Reviews
22nd Sep 2024
reviewed by 'Dan & Victoria'
12th Sep 2024
reviewed by 'Regine Adamas'
8th Sep 2024
reviewed by 'Fjodor van den Broek'
7th Sep 2024
reviewed by 'Vic-Rosie'
14th Jul 2024
reviewed by 'Tony Bane'
11th Jul 2024
reviewed by 'Anum'
Opening Hours
Address
Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £27,600 | £1,100,000 |
| Lettings | 92% | 98% | £625 | £2,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 0 | 61 | 1 | 56 | 1 | 43 | 0 | 5 | 0 |
Areas covered
- SL1
- Datchet
- SL2
- Colnbrook
- SL3
- Wraysbury
- SL4
- Langley
- TW19
- Slough
- Eton Wick
- Horton
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Oct 11,2014
Oct 11,2014
1
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I have used Steven Uren for about 12 years for my property 2 Cobb Close in Datchet and have just instructed Kane Barber to rent a further property in Cippenham, Slough, 7 Cobham Close.
Kane quickly found suitable tenants and negotiated a favourable rent.he also arranged for ...
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Oct 09,2014
Oct 09,2014
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Kane is without a doubt the most thorough agent I have ever dealt with. His precise nature made me feel reassured at all times. I had a very smooth running throughout my tenancy. Thank you Kane for everything....
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Comment on agent fees
There was a lot of work done to cover my costs and there were no hidden charges which is a consistency via other agents.
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Oct 08,2014
Oct 08,2014
1
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Kane was brilliant in keeping us up to date with the process. If we had any problems he would deal with them straight away and get back in touch with an outcome. Overall a very friendly person and cannot fault Kane or the company....
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Oct 07,2014
Oct 07,2014
1
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I let a number or properties and found Kane to be every bit as efficient as you come to expect, but much more helpful than most agents. I was refurbing when letting through Kane and he was happy to make himself available to receive materials ...
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Sep 19,2014
Sep 19,2014
2
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Hi
Firstly is there enough space to write my review - I hope so
My partner and I are currently renting a fully managed 2 bedroom property from Stephen Uren,
We were not allowed to be there for the inventory check in process which is strange ...
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We should be refunded all fees for the slack unprofessional service we have recieved
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Aug 01,2014
Aug 01,2014
1
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I have been dealing with Kane through very difficult negotiations in order to rent the property. I have found Kane very helpful, sympathetic towards my situation, professional and knowledgeable, good at his job. I couldn't have found a better person to deal with. Big thank ...
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Jul 24,2014
Jul 24,2014
1
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Kane barber was a polite keen and helpful estate agent. He always replied to calls and emails. Nothing was too much trouble for him. He helped with every aspect of the letting and made sure I was kept up to date at all times....
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Jul 24,2014
Jul 24,2014
1
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I feel that Kane Barber has given an excellent service, we have been staying in contact via telephone and email. He has responded quickly and politely to all my questions using a professional manor. Myself and my partner wanted to move into the property ASAP ...
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Jul 11,2014
Jul 11,2014
1
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After I've settled down at the new place and was done with all of the moving/bills/related stress Mr. Kane sent me an email asking to write this review. In my opinion that is very considerate of him to give me time to settle ...
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Jun 02,2014
Jun 02,2014
1
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Kane was exceptionally good. He gave our existing tenants 24 hours notice when arranging viewings, which they appreciated. He turned up on time and explained everything really well. I had to ask Kane to deal with the departure of the existing tenants and the moving in ...
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May 15,2014
May 15,2014
1
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Kane has been managing the letting of our flat. He is well organised and determined to find good tenants. Kane is easy to contact and he always shows good communication. Letting the flat has become a lot easier for us as Kane does a lot ...
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May 14,2014
May 14,2014
1
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I was extremely satisfied dealing with Kane, as any emails or phone calls were returned in a timely manner, which previously I have found can be a frustrating waiting game with other agents. I asked for some honest advice which I received & felt it was ...
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May 07,2014
May 07,2014
1
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I used Stephen Uren estate agents in Datchet recently when I was looking for a property to rent. The lettings manager Kane Barber was extremely helpful keeping me well informed throughout the whole process ensuring that the procedure was plain sailing, often going above and ...
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May 01,2014
May 01,2014
1
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I can not recommend Stephen Uren and especially Kane Barber enough.
The level of communication and help have been second to none.
I have been a rental tenant for over five years and have received the best service to date....
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Apr 02,2014
Apr 02,2014
2
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Kane was very professional in his dealings with us.
Completed our rental on time with Kane even helping us obtain access 1 day early.
Recommended....
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Apr 02,2014
Apr 02,2014
1
people found
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Kane was very professional in his dealings with us.
Completed our rental on time with Kane even helping us obtain access 1 day early.
Recommended....
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Apr 02,2014
Apr 02,2014
1
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Kane was and is an extremely helpful agent. He is on hand via e mail or phone no matter how big or small the request. We have found him reliable and supportive at each stage of the letting process and still do now that we ...
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Feb 26,2014
Feb 26,2014
1
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This is my first letting in the UK and I was pleased by the Service I received. Kane explained the whole process quite clearly and followed up on all questions until the lease agreement was finalized. I was particularly impressed by the detailed description of ...
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Feb 07,2014
Feb 07,2014
3
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Kane has provided an excellent service throughout the rental process, providing realistic advice, a friendly attitude, consistent updates and a very quick rental turnaround. I would thoroughly recommend Kane and the staff at Stephen Uren (Datchet) for any property rentals, without hesitation....
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Jan 13,2014
Jan 13,2014
0
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Great experience, was looking to rent as cannot find a property we want to buy. Looked at one property which was not right, but they recommended this property, which was not really what we were looking for, but was actually better, they seemed to understand ...
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Oct 09,2014
Oct 09,2014
1
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Good morning , I am a tenant and live in dawn redwood close horton , Kane is a very proffecional lettings manager , very pleasant and helpful every time I need him he will make sure he will resolve any problems or concerns I may have ... Couple of ...
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Nov 13,2014
Nov 13,2014
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We moved into our house as tenants in 2010. Kane showed us around two different properties. We didn't live in Datchet then and we didn't know the area well at all. Kane gave a lot of good advice and useful information about Datchet, Windsor and the ...
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Jul 22,2014
Jul 22,2014
1
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What can I say...Kane is wonderful, he has helped me sort out so many things regarding my rental property. Nothing is too much trouble for him. He responds quickly to any emails I send and deals efficiently with any queries I may have. He ...
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Jan 03,2014
Jan 03,2014
1
people found
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Over the years i have rented various properties threw numerous Estate Agents, to date Kane has been by far the best to deal with his customer service skills and professionalism are second to none. All questions and queries have been replied to within an exceptional ...
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Nov 05,2016
Nov 05,2016
0
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I bought and sold my property through Horler and dealt with Aidan on both occasions. He truly felt like someone who I could trust to do the best he could for me every step of the way. He was the most informative and honest of ...
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Comment on agent fees
Competitive.
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Bradley Horler
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Zoe
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 3:16 PM 17/12/2021 by
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Best Estate Agent in Datchet 
