98% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.Our extensive marketing package ...
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Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.
Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.
As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.
Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.
Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.
We would be delighted to hear from you in relation to any Property needs you may have.
Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.
As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.
Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.
Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.
We would be delighted to hear from you in relation to any Property needs you may have.
Latest Reviews
22nd Sep 2024
reviewed by 'Dan & Victoria'
12th Sep 2024
reviewed by 'Regine Adamas'
8th Sep 2024
reviewed by 'Fjodor van den Broek'
7th Sep 2024
reviewed by 'Vic-Rosie'
14th Jul 2024
reviewed by 'Tony Bane'
11th Jul 2024
reviewed by 'Anum'
Opening Hours
Address
Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £27,600 | £1,100,000 |
| Lettings | 92% | 98% | £625 | £2,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 0 | 61 | 1 | 56 | 1 | 43 | 0 | 5 | 0 |
Areas covered
- SL1
- Datchet
- SL2
- Colnbrook
- SL3
- Wraysbury
- SL4
- Langley
- TW19
- Slough
- Eton Wick
- Horton
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jul 01,2016
Jul 01,2016
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Everyone that I have spoken to from this company have been really nice and exceptionally friendly. It was our first time renting and have found it very easy as we always felt in touch with the process and what was happening. Even though I did ...
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They were below some of the other agents that we looked at and laid out a lot more concise to make the process simpler. Would definitely use again.
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Jun 07,2016
Jun 07,2016
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Adrian was a pleasure to work with and maintained a great dialogue throughout the sale. I would recommend working with this agent again....
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Good
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Jun 01,2016
Jun 01,2016
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Kane managed the house I rented for years and I've stuck with him in my recent move. He's always polite and professional, flexible, understanding and gets things sorted quickly and easily. He's just a great guy to deal with. I'm really glad he's looking after ...
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Jun 01,2016
Jun 01,2016
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I receive a good level of service from Horler. They are proactive in search of tenants when need be and provide support for ongoing issues/repairs....
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Fees are reasonable for the service I receive
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Jun 01,2016
Jun 01,2016
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Aidan was very helpful throughout the purchase process - he gave good insight into each stage and his ability to show potential helped sell the property to us. I would recommend Aidan as an Estate Agent every time....
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Jun 01,2016
Jun 01,2016
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We have been working with this agent for a number of years and have always been very satisfied in our dealings.
We live overseas. We have trusted this agency to magnate our property and have had no issues to date....
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Agents fees are reasonable.
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Mar 12,2016
Mar 12,2016
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Good and Helpful . He sort all my problems .I will recommend him to other . He answer to all my queries ....
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good
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Mar 11,2016
Mar 11,2016
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Aidan was really helpful and friendly, he was responsive when trying to contact and ensured the sale was as smooth as possible...
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Mar 09,2016
Mar 09,2016
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An excellent professional and honest service! Aidan in particular was brilliant - and as is necessary in house sales - very patient! A highly recommended establishment!...
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Good
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Mar 09,2016
Mar 09,2016
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An excellent professional and honest service! Aidan in particular was brilliant - and as is necessary in house sales - very patient! A highly recommended establishment!...
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Good
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Mar 08,2016
Mar 08,2016
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Aidan was incredibly helpful and efficient with the sale - I was very pleased with the service provided by Aidan & the entire team at Horler Datchet....
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Mar 07,2016
Mar 07,2016
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The sale was effected quickly and efficiently, in fact I had 3 offers within the first week, what more can I say!...
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Good
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Mar 07,2016
Mar 07,2016
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Aiden and his colleagues consistently provided a very professional, reliable and effective property letting service for four years. His help and guidance through the eventual sale of the property was exceptionally helpful and highly valued. I appreciated the relationship with Aiden and the team at ...
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Good
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Mar 04,2016
Mar 04,2016
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We have had quick, honest and courteous dealings with Aidan from Horlers. He chased solicitors for responses during our purchase and responded quickly to our questions and concerns throughout the process. I would definitely consider Horlers and Aidan to represent us when we come to ...
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Mar 04,2016
Mar 04,2016
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I have no reservations about recommending these agents. They are efficient and helpful with both selling and letting. They were particularly good when there was a leak in the bathroom and they had to liaise with the insurance company....
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Dec 14,2015
Dec 14,2015
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I have been relocating to the Heathrow area and viewed two properties with Kane who was very professional, had great knowledge about the properties and could therefore answer all my questions. He is very efficient and gets everything done in a timely manner....
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Dec 14,2015
Dec 14,2015
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We met with a few letting agency's before going with Horler.
Kane was very approachable from the get go, he listened to what our requirements were and was straight onto the search for our new home.
When viewing the property, he was knowledgeable about the ...
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Oct 03,2015
Oct 03,2015
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I felt fully supported me through the whole rental process. Initially Kane gave sound and practical advice with regard to improvements that would benefit potential renters and once I made my decision to go ahead he guided me through all my queries and concerns. I ...
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Spot on.
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Sep 28,2015
Sep 28,2015
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Horler have sold my house and also provided me with a rental. They are friendly, reliable, honest and prompt to respond....
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Sep 15,2015
Sep 15,2015
1
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Kane barber handled my tenancy application from start to gaining tenancy in a most profesional and helpful manor nothing was to much trouble for him and the whole process from start to finish went without a hitch it was a real pleasure dealing with kane ...
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Comment on agent fees
Fees reasonable for work yhey carried out
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Jun 04,2015
Jun 04,2015
1
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Excellent service from start to finish with Kane, was very knowledgeable and was able to speed up our move and cater to all of our needs.
Would highly recommend to anyone looking to rent a property in the area.
On a further note, he has ...
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Apr 29,2015
Apr 29,2015
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Kane managed all viewings and quickly found a tenant. I have every confidence that my property is in safe hands whilst I am out of the country. He managed the letting and my (many) questions effectively and professionally....
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Apr 28,2015
Apr 28,2015
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Agent always responsive, friendly and attentive. Listened and obtained a tenant who matches my needs. Very reasonable rates as well. Excellent all round...
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Apr 27,2015
Apr 27,2015
1
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Kane handled the my property from the valuation right through to the tenant occupying the property. He is clearly very knowledgeable in the Rental Market and his client management skills are excellent. I would not hesitate to recommend him or Horler (Stephen Uren) Estate Agents ...
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Apr 26,2015
Apr 26,2015
1
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When i first made contact with Kane, i was very impressed with his knowledge of the rental industry. He explained that he had been in the property business for 10 years now and i have to say that this shows in his professionalism towards potential clients. ...
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Apr 24,2015
Apr 24,2015
1
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After being let down by another local agent, Kane assisted me in sourcing alternative property. After being let down by the previous agent, i was very cautious, however Kane put my mind at ease by proving to be an honest, reliable individual. I would highly ...
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Most reasonable fees of all agents i have ever come across!
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Apr 24,2015
Apr 24,2015
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The agent was very prompt in dealing with us when acquiring the lease, and has been very attentive towards all our queries since we've moved in. An example of that is when the extractor had to be re-installed in the kitchen. The installation was completed ...
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Nov 20,2014
Nov 20,2014
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I found this person calm, knowledgeable and helpful - I am having to unwilling sell my home. He arranged to see my property same-day, was charming and pleasant as he looked round my property (which has made me uncomfortable when someone else did it). He ...
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Nov 08,2014
Nov 08,2014
1
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Kane Barber arranged all viewings of my rental property. He kept me informed of all viewings and gave feedback after each viewing. Once the property was let, he arranged the tenant referencing, cleaning of the property, the inventory and check in which was very reasonable ...
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Fees were very reasonable compared to other Estate Agents in the area.
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Oct 17,2014
Oct 17,2014
1
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Excellent service, Kane has gone above and beyond the call of duty to help us find a home when we suffered damage to our previous property and had to move urgently.
He's an absolute pleasure to deal with and we are very grateful!...
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Comment on agent fees
Very reasonable fees. Easy to pay via transfer.
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Bradley Horler
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Zoe
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 3:16 PM 17/12/2021 by
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Best Estate Agent in Datchet 
