Horler - Datchet, Datchet, SL3
4.9/5, 205 reviews
99% recommended
98% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.Our extensive marketing package ... show more Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.
Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.
As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.
Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.
Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.
We would be delighted to hear from you in relation to any Property needs you may have.

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Latest Reviews

View all Reviews 205
22nd Sep 2024
reviewed by 'Dan & Victoria'
“Bradley and Zoe were first class all the way through the process. From initial valuation and listing of the property ......”
12th Sep 2024
reviewed by 'Regine Adamas'
“They are a lovely team to work with. Professional, reliable and dedicated....”
8th Sep 2024
reviewed by 'Fjodor van den Broek'
“Easy to deal with, always answered any E-mails quickly and they were very helpful...”
7th Sep 2024
reviewed by 'Vic-Rosie'
“We used Horler in Datchet to sell out property. We were so pleased with the service we received. We had ......”
14th Jul 2024
reviewed by 'Tony Bane'
“Wow! Bradley, Zoe and the team of Horler are just the best. Highly recommended for their professionalism and friendly approach ......”
11th Jul 2024
reviewed by 'Anum'
“Thanks to Bradley and Zoe we found our lovely home, and we couldn't be happier. We highly recommend Horlers to ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £27,600 £1,100,000
Lettings 92% 98% £625 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 0 61 1 56 1 43 0 5 0
Areas covered
  • SL1
  • Datchet
  • SL2
  • Colnbrook
  • SL3
  • Wraysbury
  • SL4
  • Langley
  • TW19
  • Slough
  • Eton Wick
  • Horton
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Horler Associates Image 1
Horler - Datchet, SL3
Lettings - Clarence Road Branch, SL4
Sales -Dedworth Road Branch, SL4

“We recently sold our property through Horler and Assiciates Datchet. ......”

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Aug 25,2017
Minithumbup
By: 'Oliver'
Aug 25,2017
0 people found
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We recently sold our property through Horler and Assiciates Datchet. Our main agent was Kane Barber-Moore. Kane was very professional, he knew our property well and therefore in our opinion sold it very well. Our house was only on the market for a month and ...
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Good
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“Very pleased with all the staffeveryone is very friendly and ......”

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Aug 25,2017
Minithumbup
By: 'Steve'
Aug 25,2017
0 people found
this helpful
Very pleased with all the staff everyone is very friendly and professional. I can relax with the knowledge my property is in good hands and is well looked after by your team thank you....
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Comment on agent fees
worth the fee
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“Could not ask for better. Always there to help, any ......”

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Aug 23,2017
Minithumbup
By: 'Olivia'
Aug 23,2017
1 people found
this helpful
Could not ask for better. Always there to help, any problems are solved very very quickly. Both Kane and Dominik have been excellent...
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Good
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“I found Horler a very good estate agent, Dominick always ......”

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Apr 30,2017
Minithumbup
By: 'Michael'
Apr 30,2017
1 people found
this helpful
I found Horler a very good estate agent, Dominick always kept me and my girlfriend updated cant fault this agent one bit. Thank you....
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Comment on agent fees
Yes even discounted my fees
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“I always find the staff very helpful and very pleasant ......”

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Apr 29,2017
Minithumbup
By: 'australia'
Apr 29,2017
0 people found
this helpful
I always find the staff very helpful and very pleasant on the telephone, which is always very assuring and positive...
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good
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“Horlers have managed my property for the last 7 years very ......”

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Apr 28,2017
Minithumbup
By: 'Ben'
Apr 28,2017
0 people found
this helpful
Horlers have managed my property for the last 7 years very efficiently, Their letting fees are very competitive and any problems that have arisen were dealt with fast and effectively....
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Good
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“First class staff and service.Always efficient and trustworthy and ......”

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Apr 28,2017
Minithumbup
By: 'David'
Apr 28,2017
0 people found
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First class staff and service.Always efficient and trustworthy and diligent.Take the stress out of the situation both for the tenant and the landlord....
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“Having used a number of other agents in the SL3 ......”

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Apr 28,2017
Minithumbup
By: 'Tenant'
Apr 28,2017
0 people found
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Having used a number of other agents in the SL3 facility, i found Horler's to be the most professional in their approach to finding me a suitable property. I have been impressed with the way they handled my move in and any issues that i ...
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Comment on agent fees
Competitive fee's!
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“From the start to the finish a very professional agent ......”

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Apr 28,2017
Minithumbup
By: 'Alika'
Apr 28,2017
0 people found
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From the start to the finish a very professional agent and a very smooth process from viewing to agreeing the tenancy....
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Comment on agent fees
Competitive
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“I have found the whole team to be very friendly ......”

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Apr 28,2017
Minithumbup
By: 'Andy'
Apr 28,2017
0 people found
this helpful
I have found the whole team to be very friendly and responsive, any issues being resolved quickly and efficiently without any fuss. A great experience all round....
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Comment on agent fees
N/A
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“I have used Kane and Dominick on a number of ......”

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Apr 28,2017
Minithumbup
By: 'Sam'
Apr 28,2017
0 people found
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I have used Kane and Dominick on a number of occasions when it comes to renting out my property. They are both brilliant at what they do and I would deffientley recommend this agent....
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Comment on agent fees
Very happy with the fees I pay
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“Kane was very helpful when helping to find a suitable ......”

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Apr 28,2017
Minithumbup
By: 'Mark'
Apr 28,2017
0 people found
this helpful
Kane was very helpful when helping to find a suitable property which fit my budget. A friendly face so made me feel at ease though the process. An asset to the company....
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Comment on agent fees
Competitive fees
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“Horler [originally Stephen Uren] have represented us as letting agents ......”

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Apr 27,2017
Minithumbup
By: 'KMac'
Apr 27,2017
0 people found
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Horler [originally Stephen Uren] have represented us as letting agents since 2011 during which time we have received efficient and friendly service from all their staff. We would certainly recommend them without qualification to other prospective clients....
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Comment on agent fees
Competitively structured
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“We have dealt with Horlers since Stephen Uren days when ......”

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Apr 27,2017
Minithumbup
By: 'Roller.'
Apr 27,2017
0 people found
this helpful
We have dealt with Horlers since Stephen Uren days when we purchased a house from them. We have always had good, prompt service and advice as landlords since then....
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Comment on agent fees
Fees are standard industry rates and worth it for the peace of mind.
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“Great service from the agents. As a landlord I've been ......”

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Apr 27,2017
Minithumbup
By: 'CT'
Apr 27,2017
0 people found
this helpful
Great service from the agents. As a landlord I've been able to rely on clear communication and prompt service when sourcing and carrying out repairs...
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“The DATCHET office have been managing my rental property for ......”

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Apr 27,2017
Minithumbup
By: 'Peter'
Apr 27,2017
0 people found
this helpful
The DATCHET office have been managing my rental property for over 15 years. They have akways acted in a professional manner and endured my involvement is kept to a minimum. They have ensured both continuity and quality of tennants. I have I high level if trust ...
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Comment on agent fees
Reasonable
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“We have had Horlers as our agents for over 6 years ......”

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Apr 27,2017
Minithumbup
By: 'Colin'
Apr 27,2017
0 people found
this helpful
We have had Horlers as our agents for over 6 years now, and have never had any problems or issues with them. Anytime we have needed something done at our home the agents there have sorted this out for us straight away. Gillian especially and Kane ...
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Comment on agent fees
We think the agents fees for Horlers is fair.
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“They were very helpful and speedy handling of requests. I ......”

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Apr 27,2017
Minithumbup
By: 'Sarah'
Apr 27,2017
0 people found
this helpful
They were very helpful and speedy handling of requests. I would recommend Horlers to anyone looking to rent. Thanks again...
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Comment on agent fees
Good
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“We have rented our property with Horler for eight and ......”

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Apr 27,2017
Minithumbup
By: 'Rachel'
Apr 27,2017
0 people found
this helpful
We have rented our property with Horler for eight and a half years and have always found them to be friendly, efficient and professional. On the rare occasion we have experienced issues with the property, they have been very quick to respond and genuinely helpful. ...
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“Kane and Gill are both Very professional , excellent communicators, hold ......”

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Apr 26,2017
Minithumbup
By: 'alex'
Apr 26,2017
0 people found
this helpful
Kane and Gill are both Very professional , excellent communicators, hold overall business Knowledge and insight market understanding ,always willing to help with advise ....
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Comment on agent fees
Very Good
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“Kane has proven to be a very competent and efficient ......”

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Apr 25,2017
Minithumbup
By: 'Eric'
Apr 25,2017
1 people found
this helpful
Kane has proven to be a very competent and efficient agent. He was quick to understand our needs and look out for properties that would best suit us. He's always done his best to ensure that we have a smooth transition in and out of ...
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“Kane and Gill have provided excellent and most efficient service ......”

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Apr 25,2017
Minithumbup
By: 'Mina'
Apr 25,2017
0 people found
this helpful
Kane and Gill have provided excellent and most efficient service over the years that we have rented our home through this office....
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“Dominick provided excellent guidance and candid direction throughout the whole ......”

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Apr 25,2017
Minithumbup
By: 'Colnbrook'
Apr 25,2017
0 people found
this helpful
Dominick provided excellent guidance and candid direction throughout the whole process. He was realistic in setting and managing my expectations and provided regular updates, Dominick was a good source of advice to me and I felt I could share sensitive information with him knowing I ...
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Comment on agent fees
Better than other agents
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“I have nothing but good to say about the service ......”

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Apr 06,2017
Minithumbup
By: 'magda'
Apr 06,2017
0 people found
this helpful
I have nothing but good to say about the service I have received from Dominick and Kane. They have been professional, attentive and very pleasant to deal with....
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Comment on agent fees
Good
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“I have dealt with all the members in the Datchet ......”

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Mar 27,2017
Minithumbup
By: 'DEN'
Mar 27,2017
0 people found
this helpful
I have dealt with all the members in the Datchet office on various occasions.And can honestly say that from first engaging horlers to let my property and throughout the let period.,have only experienced a complete professional approach,it has been stress free and ...
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Comment on agent fees
I have been happy with the fee.
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“Dominick and the team are just brilliant all round. They ......”

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Mar 07,2017
Minithumbup
By: 'Kiran'
Mar 07,2017
0 people found
this helpful
Dominick and the team are just brilliant all round. They marketed my property and found me a tenant quick unlike the other Agent I had marketing my property for a while. I would definitely recommend this Agent....
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Comment on agent fees
Good
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“I have been a customer for 10 years. Invoices always accurate ......”

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Mar 03,2017
Minithumbup
By: 'Shalini'
Mar 03,2017
0 people found
this helpful
I have been a customer for 10 years. Invoices always accurate and received on time. Repairs and costs always confirmed with me prior to work being done. Thanks for providing great customer service....
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Comment on agent fees
Standard fees
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“Our house that we are renting out has been managed ......”

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Feb 28,2017
Minithumbup
By: 'Andy'
Feb 28,2017
0 people found
this helpful
Our house that we are renting out has been managed by this estate agent since 2011. We have been very happy with the service they have given us. Kane has been very helpful with renting out our house as well as dealing with any problems. Gill ...
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Comment on agent fees
Agent fee is the going rate.
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“Friendly and professional service was given by the staff my ......”

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Feb 25,2017
Minithumbup
By: 'Mr.'
Feb 25,2017
0 people found
this helpful
Friendly and professional service was given by the staff my wife and I have met. We have been assisted by Kane Barber....
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Comment on agent fees
Very good customer service and process handling from start to finish and most important friendly and professional at the same time.
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“Dominick was so friendly and helpful. Answered all my questions. ......”

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Feb 24,2017
Minithumbup
By: 'S'
Feb 24,2017
1 people found
this helpful
Dominick was so friendly and helpful. Answered all my questions. Helped wen things went wrong. They were all really helpful....
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Comment on agent fees
Fees are average. Not too high but nit cheap either.
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Staff picture Bradley Horler
(162)
Staff picture Zoe
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 3:16 PM 17/12/2021 by

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