Hicks Hadley Estate Agents
Halesowen, B63
4.3/5, 127 reviews
86% recommended
98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
78% lettings fee satisfaction
Independent specialists in sales, lettings and property management. Established over 30 years. Highly competitive fees. No sale no fee for property sales and a full range of management options for lettings. show more Independent specialists in sales, lettings and property management. Established over 30 years. Highly competitive fees. No sale no fee for property sales and a full range of management options for lettings.

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Latest Reviews

View all Reviews 127
18th Oct 2021
reviewed by 'Dark'
“Experience with HH started off fairly well. After putting an offer in for a property, they were helpful in putting ......”
1st Mar 2021
reviewed by 'Mrs'
“Very helpful and courteous . We had a few issues that were professionally sorted out. This took the stress out of ......”
15th Jan 2021
reviewed by 'Sophia'
“With thanks to Sue, we secured a rapid sale. The service was excellent and we were kept updated on proceedings ......”
10th Jan 2021
reviewed by 'Alan'
“Pushed our sale through especially Sue. Always available to listen and seemed to know what was going on. Also chased ......”
9th Jan 2021
reviewed by 'Jake'
“Fascilitated the sale of our property despite COVID-19 restrictions and the fact that for much of the time we were ......”
8th Jan 2021
reviewed by 'ClaireG'
“We have been extremely impressed with the personal and friendly service we have received from the staff at Hicks Hadley. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hicks Hadley Estate Agents
13 Hagley Road
Halesowen
West Midlands
B63 4PU
01215856667

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £68,000 £446,000
Lettings 93% 78% £450 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 3 14 10 48 1 20 1 1 3
Areas covered
  • B63
  • DY8
  • DY7
  • B64
  • DY10
  • DY14
  • DY9
  • DY2
  • B62
  • B38
  • B65
  • B32
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA DPS TDS Relocation Agent Network Move With Us Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Halesowen, B63
Lettings, B63

“I rented with Hicks Hadley for over two years.Well ......”

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Apr 02,2017
Minithumbdown
By: 'The'
Apr 02,2017
5 people found
this helpful
I rented with Hicks Hadley for over two years. Well what can I say? Words cannot describe how bad they are and how poorly they treated me even though I paid rent on time every month and handed the flat back in better condition then ...
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Comment on agent fees
Agent fee's are bad. They try and charge £90 every 6 months for 'tenancy renewal' despite no change to your details. Fake charge to gain them free money at your expense. This charge is illegal in Scotland by the way.
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“Always very helpful and polite and always friendly and helpful ......”

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Mar 27,2017
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Helen
By: 'Me'
Mar 27,2017
1 people found
this helpful
Always very helpful and polite and always friendly and helpful when speaking in person or on the phone. Highly recommend...
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Comment on agent fees
good
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“From the very start Carl went out of his way ......”

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Mar 24,2017
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Carl
By: 'Fay'
Mar 24,2017
1 people found
this helpful
From the very start Carl went out of his way to help when my initial property had been withdrawn. He picked me up from work and found me a lovely property which although did not match my brief turned out to be actually just what ...
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“Hicks Hadley have been superb estate agents for us as ......”

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Mar 22,2017
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By: 'Mike'
Mar 22,2017
0 people found
this helpful
Hicks Hadley have been superb estate agents for us as first time buyers. The process has been so well managed and we feel that this was massively thanks to Hicks Hadley!...
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Comment on agent fees
Reasonable
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“Acting as a landlord for a lengthy period of time, ......”

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Mar 21,2017
Minithumbup
By: 'Adam'
Mar 21,2017
0 people found
this helpful
Acting as a landlord for a lengthy period of time, I have used Hicks Hadley on many instanes and have always been very pleased with their service. They act in an efficient and timely manner, sort out problems quickly and most of all are personable ...
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Comment on agent fees
Good
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“We have rented our property through Hicks Hadley now for ......”

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Mar 14,2017
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Julie
By: 'Landlord'
Mar 14,2017
3 people found
this helpful
We have rented our property through Hicks Hadley now for around 10 years. We have unfortunately had some maintenance issues to deal with over the last few months, which could have been very stressful. However, Julie was fantastic when helping us to sort the problems and ...
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“I have rented properties now from Hicks Hadley for 7 years ......”

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Mar 11,2017
Minithumbup
By: 'Louise'
Mar 11,2017
1 people found
this helpful
I have rented properties now from Hicks Hadley for 7 years and always found them to be helpful and deal with matters speedily. I have lived in my current property for 4 years and it has a lot of problems which the landlord has been reluctant to ...
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Comment on agent fees
Fees are standard
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“fab feel like I've really been looked after by everyone ......”

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Mar 07,2017
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Carl
By: 'Claire'
Mar 07,2017
3 people found
this helpful
fab feel like I've really been looked after by everyone who works here and can only thank you all from the bottom of my heart Thank You a million times over xxx :-) T...
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Comment on agent fees
Fab very Happy x
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“Have been letting from them for almost a year brilliant ......”

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Mar 02,2017
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Helen
By: 'RP'
Mar 02,2017
0 people found
this helpful
Have been letting from them for almost a year brilliant agents. Anytime something in my flat needs fixing they get it done right away....
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Comment on agent fees
Good
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“I cannot express how impressed I was with the Halesown ......”

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Feb 23,2017
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Sue
By: 'Pauline'
Feb 23,2017
0 people found
this helpful
I cannot express how impressed I was with the Halesown Branch and in particular Sue. She went far and above what could be expected of her, she never once let me down during the whole process in fact she went out of her way to ...
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Comment on agent fees
Worth every penny !
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“Julie has been very efficient and great at actions get ......”

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Jan 30,2017
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Julie
By: 'Excellent'
Jan 30,2017
5 people found
this helpful
Julie has been very efficient and great at actions get any repairs and maintenance required on the apartment I rent as a tenant. Great communication and very good contractors used....
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“Have recently been involved with a relative taking on a ......”

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Dec 04,2016
Minithumbdown
By: 'Shameful'
Dec 04,2016
8 people found
this helpful
Have recently been involved with a relative taking on a rental flat from Hicks Hadley. Despite asking agent several times to make sure that the missing shower be installed before we moved in. They did nothing- and it wasn't done. The flat was absolutely filthy. ...
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“Went to view the property... Found that Hicks had also ......”

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Nov 25,2016
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Helen
By: 'Pleased'
Nov 25,2016
0 people found
this helpful
Went to view the property... Found that Hicks had also booked someone else in to the same slot so it was, in fact, a group viewing. I have noticed that letting agents do this more and more nowadays - possibly to drum up quick business. ...
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Comment on agent fees
Fees: £270 application/referencing fee (for 2 people). Deposit is 1.5 months if no pet in the property, 2 months if having a pet (by agreement) then 1st months rent paid upfront. Fees are very middle ground. Paid 200 more than above for our previous property ! !
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“Hello Carl.Thanks for the opportunity to leave Hicks Hadley ......”

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Nov 01,2016
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Carl
By: 'Jazzy'
Nov 01,2016
2 people found
this helpful
Hello Carl. Thanks for the opportunity to leave Hicks Hadley some feedback. I write this feedback as a landlord's perspective. I have no complaints with the professional service delivery provided by Hicks Hadley, who I have used for many years. Suitable tenants have always been ...
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Comment on agent fees
Not competitive - review necessary
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“We currently rent from this joke of a lettings agency ......”

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Oct 16,2016
Minithumbdown
By: 'Timtim'
Oct 16,2016
7 people found
this helpful
We currently rent from this joke of a lettings agency been in the property for 12 months and honestly if you need maintenance doing it isn't going to get done anytime soon we have made numerous attempts to get maintenance done they don't get in contact ...
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Comment on agent fees
Extortionate
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“Communication, communication, communication.. there just isn't any.. when the rents ......”

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Oct 04,2016
Minithumbdown
By: 'Lynne'
Oct 04,2016
5 people found
this helpful
Communication, communication, communication.. there just isn't any.. when the rents being paid on time, all is well, but any problems... whoah then the proverbial hits the fan... ! charge you for work on your property without being consulted, and even worse fail to get tenant to ...
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“Hicks Hadley have been successfully managing properties for me for ......”

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Aug 10,2016
Minithumbup
By: 'Robin'
Aug 10,2016
2 people found
this helpful
Hicks Hadley have been successfully managing properties for me for over ten years. It is always a pleasure to deal with this customer focussed organisation. The team go the extra mile and give me a service unequalled by any other agent that I have dealt ...
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Comment on agent fees
Fees are competitive and very necessary to support a comprehensive service
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“I write this review based on fact. Hicks Hadley are ......”

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Aug 04,2016
Minithumbdown
By: 'TheBrighton'
Aug 04,2016
7 people found
this helpful
I write this review based on fact. Hicks Hadley are without a doubt very bad letting agents. We have recently bought our first house. Prior to this we rented a property for 3 years through Hicks Hadley while we saved for a deposit. From early on ...
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What agent could do to change your mind?
Bad. They are on par with London fees although based in the Black Country West Midlands.
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Comment on agent fees
Bad. They are on par with London fees although based in the Black Country West Midlands.
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“The Sales team were excellent. The sale of the house ......”

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Jul 26,2016
Minithumbup
By: 'RDT'
Jul 26,2016
4 people found
this helpful
The Sales team were excellent. The sale of the house went through smoothly. Our experience with the lettings team as landlords was very poor. Communication was very poor for the 4 years we dealt with them. The owners were NEVER available to speak to to which ...
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Comment on agent fees
We aren't entirely sure what we got for the ‚£90 we paid every month. Not good value for money.
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“We were selling my mums house after she passed away, (......”

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Jul 18,2016
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Sue
By: 'Wendy'
Jul 18,2016
2 people found
this helpful
We were selling my mums house after she passed away, (apologies for such a very late review, but only just came across the link today). This was a difficult time for me. Sue Evans came to the house to value it. Sue was great, she ...
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Comment on agent fees
Found them to reasonable!
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“I have had a property managed by HH for 5 years + ......”

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Jul 15,2016
Minithumbup
By: 'Satisfied'
Jul 15,2016
2 people found
this helpful
I have had a property managed by HH for 5 years + now and although there have been several problems (relatively minor) HH have always pulled out the stops, to the satisfaction of both the tenant and landlord. I cannot recommend them more highly and find all ...
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Comment on agent fees
Fees are competitive
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“I have used the Letting Services Department provided by Hicks ......”

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Jul 15,2016
Minithumbup
By: 'Mick'
Jul 15,2016
2 people found
this helpful
I have used the Letting Services Department provided by Hicks Hadley for over 10 years now. The staff provide an excellent professional service keeping me updated regularly on maintenance requirements, tenants comments, invoicing matters etc. I would have no hesitation in recommending the services provided to ...
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Comment on agent fees
In line with the industry - good.
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“We are really happy with the letting service at Hicks ......”

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Jul 15,2016
Minithumbup
By: 'Bev'
Jul 15,2016
2 people found
this helpful
We are really happy with the letting service at Hicks Hadley Halesowen. Nothing is to much trouble and they are very efficient. The staff are very professional and also friendly. I would definitely recommend them....
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Comment on agent fees
I am happy with the fees for the service provided
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“Been pleased with HIcks and Hadley, we have used you ......”

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Jul 08,2016
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Craig
By: 'Emma'
Jul 08,2016
2 people found
this helpful
Been pleased with HIcks and Hadley, we have used you for 5 years. All staff are professional and good at communication in all departments. Craig is a super guy and operates a warming management team. Shirley and Julie are always most pleasant and great at there ...
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Comment on agent fees
Very good
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“Hicks hadley have proved very professional, it has been my ......”

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Jul 07,2016
Minithumbup
By: 'Katherine'
Jul 07,2016
2 people found
this helpful
Hicks hadley have proved very professional, it has been my first time renting out a property and I cannot fault their management and communication. I live abroad and the communication has been excellent. I would have no problems in recommending them to look a free ...
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Comment on agent fees
Very good
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“Have been using Hicks Hadley for over11 yrs as letting ......”

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Jul 05,2016
Minithumbup
By: 'K'
Jul 05,2016
0 people found
this helpful
Have been using Hicks Hadley for over11 yrs as letting agents have always been polite and professional but most of all have been very successful in keeping voids to a minimum...
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Comment on agent fees
Fees are fair
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“Highly professional, it would be unfair to rate individual members ......”

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Jun 23,2016
Minithumbup
By: 'Mrs'
Jun 23,2016
0 people found
this helpful
Highly professional, it would be unfair to rate individual members of staff as they are all excellent. They always strive for customer satisfaction, and they are our first choice of agents....
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Comment on agent fees
Very fair
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“After many many months with a another agent and no ......”

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Jun 21,2016
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Sue
By: 'Sandra'
Jun 21,2016
0 people found
this helpful
After many many months with a another agent and no luck in selling we decided to go Hicks Hadley, immediately we were having viewings on a regular basis and we sold within a couple of months The enthusiasm shown by the team at Halesowen reflected ...
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Comment on agent fees
Very reasonable, definitely not any more expensive than other agents
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“Provided an efficient service during our property sale. I used ......”

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Jun 13,2016
Minithumbup
By: 'Sue'
Jun 13,2016
0 people found
this helpful
Provided an efficient service during our property sale. I used Hicks Hadley several years ago to sell our previous property and had no hesitation using them again. They keep you informed and are very helpful during the whole process....
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“I have been really pleased with Hicks Hadley, who have ......”

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Jun 06,2016
Minithumbup
By: 'Dan'
Jun 06,2016
0 people found
this helpful
I have been really pleased with Hicks Hadley, who have been my (later our) letting agent for nearly twelve years. In that time we have had good communication and a sense of being cared about. They have been consistently helpful in dealing with enquiries and ...
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Comment on agent fees
The fees seem to be in line with market norms and we feel we have had good value for money since it provides a level of insurance we would not have if we managed the property ourselves.
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Vendor Fees

1%

Landlord Fees

12%

Tenant Fees

No fees set.
Last updated at 25/10/2022, 12:28 PM by Oliver
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:28 AM 25/10/2022 by Oliver

Awards won by Hicks Hadley Estate Agents, Halesowen B63 4PU



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