Heritage Property
Kenilworth Branch, Kenilworth, CV8
4.9/5, 200 reviews
100% recommended
92% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 200
13th Feb 2016
reviewed by 'J'
“Responsive, helpful, professional from start to finish - would highly recommend. Confident throughout that the house sale was in very ......”
20th Nov 2015
reviewed by 'Joanne'
“My initial viewing of the property was with James, who has now left Heritage. Hé was extrêmely helpful. After ......”
20th Nov 2015
reviewed by 'Nick'
“Mark Wadsworth demonstrated deft communciation skills in liasing between the parties, following up and responding to our queries, and generally ......”
19th Nov 2015
reviewed by 'Mrs'
“The office dealt with our sale competently and professionally. The process was well conducted and any questions were dealt with ......”
19th Nov 2015
reviewed by 'Gaby'
“Chris was very helpful when showing all the properties always explained every detail and pointed the public transport available near ......”
12th Nov 2015
reviewed by 'Midlands'
“It was very difficult to find the right property, Chris was a great support and made sure that I would ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Heritage Property
1 Warwick Road
Kenilworth
Warwickshire
CV8 1HD
01926 859216

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £105,000 £700,000
Lettings 90% 90% £490 £1,395
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 0 77 1 54 0 25 0 5 0
Areas covered
  • CV8
  • CV7
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS TDS SAGEagent
Rankings
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Estate agents
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Latest Properties

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Kenilworth Branch, CV8
Leamington Spa Branch, CV32

“Alex was our key contact from our initial interest in ......”

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Apr 19,2013
Minithumbup
By: 'Paul'
Apr 19,2013
2 people found
this helpful
Alex was our key contact from our initial interest in the property through to our approval and contract stage. He was always very helpful, and kept us well informed through out the process....
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By: Debbie Heath
Apr 24, 2013
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Hi Paul We are glad you enjoyed our customer service and we are glad Alex helped you through this process. Kindest regards Debbie Heath – Kenilworth Office Manager [email protected] 01926 857334 ...

“The agent has been helpful throughout, answering all of my ......”

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Apr 17,2013
Minithumbup
By: 'Karen'
Apr 17,2013
2 people found
this helpful
The agent has been helpful throughout, answering all of my queries very quickly. They have also been very understanding of my situation, showing sensitivity which I am very grateful for....
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By: Heritage Property
Apr 17, 2013
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Hi Karen Thank you for your kind words, we appreciate the comments. We hope you enjoy your new home. Kindest regards Debbie Heath – Kenilworth Office Manager [email protected] 01926 857334 ...

“The agent was extremely helpful, quick turnaround for viewing and ......”

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Apr 12,2013
Minithumbup
By: 'KarenB'
Apr 12,2013
2 people found
this helpful
The agent was extremely helpful, quick turnaround for viewing and response to queries. Also showed sensitivity to my personal situation....
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By: Heritage Property
Apr 17, 2013
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Hi Karen We are extremely happy you felt our service was helpful and quick. Thank you for your kind comments about our lettings staff. Kindest regards John Ansell Kenilworth Branch Manager [email protected] 01926 859216 ...

“I am very happy wih the service offered by Heritage. ......”

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Apr 11,2013
Minithumbup
By: 'Marianne'
Apr 11,2013
2 people found
this helpful
I am very happy wih the service offered by Heritage. They always respond promptly to maintenance requests. Melanie Preston has persisted on my behalf to resolve some long standing issues recently. Unfortunately, i can't extend those compliments to the landlord who always responds slowly to ...
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By: Heritage Property
Apr 11, 2013
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Hi Marianne Thank you for your comments. We always try and help our tenants out as soon as possible with regards to maintenance issues, we know how important it is to you. Kind regards, Debbie Heath Office Manager Heritage Property 01926 857334 / 01926 859216 ...

“The house we just started to rent was getting refurbed. ......”

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Mar 25,2013
Minithumbup
By: 'mbudd'
Mar 25,2013
2 people found
this helpful
The house we just started to rent was getting refurbed. Alex was very helpful letting us know when and how long the house would be ready for us, also very helpful with homelet who sometimes can be a bit difficult....
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By: Heritage Property
Apr 10, 2013
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Hi Delighted you are pleased with our service level, we always strive to do our very best. Alex is certainly a gem! Kind Regards, Debbie Heath - Office Manager, [email protected], 01926 857334/01926 859216 ...

“I have nothing but compliments for Heritage and in particular ......”

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Mar 22,2013
Minithumbup
By: 'Eva'
Mar 22,2013
2 people found
this helpful
I have nothing but compliments for Heritage and in particular the Lettings Negotiator, Alex Pittaway. He has been a true gentleman throughout and has handled a very sensitive situation with true professionalism. I have already recommended Heritage to lots of people. Thanks also to Richard ...
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By: Heritage Property
Mar 25, 2013
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Dear Eva Thank you very much for your kind comments.We are only too pleased to help out and hope that everything works out for you and your family in the future. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Alex was always available and always telephoned back when he ......”

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Mar 13,2013
Minithumbup
By: 'Nick'
Mar 13,2013
3 people found
this helpful
Alex was always available and always telephoned back when he said he would. He was straight-forward, had all the facts to hand, was charming and approachable. He was easy to deal with and seemed to have the trust and respect of the two office colleagues ...
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By: Heritage Property
Apr 10, 2013
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Dear Mr Argent Thank you for your kind comments, they are really appreciated. We pride ourselves that Alex is part of our Heritage team. Kind Regards, Debbie Heath - Office Manager, [email protected], 01926 857334/01926 859216 ...

“From the initial viewing , the viewing was conducted on time ......”

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Mar 11,2013
Minithumbup
By: 'Phil'
Mar 11,2013
1 people found
this helpful
From the initial viewing , the viewing was conducted on time and was met by a warm and friendly lady, who answered any questions with ease. Then when going into the office to pay the holding deposit we was again dealt with in a friendly and ...
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By: Heritage Property
Apr 10, 2013
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Hi Phil Thank you for your feedback, we are so glad you found your experience with Heritage Property hassle free and enjoyable. Kind Regards, Debbie Heath - Office Manager, [email protected], 01926 857334/01926 859216 ...

“Communication from the company was fast, polite and well informative.......”

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Mar 07,2013
Minithumbup
By: 'Rhiannon'
Mar 07,2013
1 people found
this helpful
Communication from the company was fast, polite and well informative. Even gave me the option of calling and emailing as they are based in Kenilworth and neither me and my partner drive....
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By: Heritage Property
Apr 10, 2013
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Hi Rhiannon Thank you for your comments - we always try to communicate with our clients as quickly as possible, this way we can keep you informed along every step of the way. Kind Regards, Debbie Heath - Office Manager, [email protected], 01926 857334/01926 859216 ...

“Heritage Property were welcoming at first approach. They were proactive ......”

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Mar 05,2013
Minithumbup
By: 'Alex'
Mar 05,2013
4 people found
this helpful
Heritage Property were welcoming at first approach. They were proactive in coming out to view my property with a view to valuation. When I decided to use Heritage, they lost no time in coming out to take photographs at the property. Simultaneously they rang round ...
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By: Heritage Property
Mar 25, 2013
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Dear Alex Thanks for your kind comments but it's all just part of our normal service that we strive to improve all the time. If you are reading Alex's review and thinking selling perhaps you'd like to call us for a completely free, no obligation market appraisal on 01926 857334 or visit www.heritageproperty.co.uk/valuation Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Janet was very helpful and patient when explaining the procedure ......”

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Feb 22,2013
Minithumbup
By: 'Christine'
Feb 22,2013
1 people found
this helpful
Janet was very helpful and patient when explaining the procedure to myself and my partner. She followed up all our queries and phoned back when she said she would....
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By: Heritage Property
Apr 10, 2013
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Hi Christine Thank you for your kind comments, Janet is one of our many shining stars here at Heritage Property. Kind Regards, Debbie Heath - Office Manager, [email protected], 01926 857334/01926 859216 ...

“Janet responded quickly to us making the flat at Hyde ......”

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Feb 19,2013
Minithumbup
By: 'S.W.'
Feb 19,2013
1 people found
this helpful
Janet responded quickly to us making the flat at Hyde House available for rental. Within one day she had found a suitable tenant and all the paperwork was provided by E-mail for easy signing. She advised on what pre-tenancy tests were outstanding and made it ...
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By: John Ansell
Feb 19, 2013
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Hi SW, thanks for your kind review. You did a great job of the redecoration and I know the incoming tenants are going to love the views from the apartment. Janet was overjoyed with your appraisal of her service. Thank You, John Ansell(Branch Manager) ...

“I was very impressed from the first meeting with the ......”

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Feb 16,2013
Minithumbup
By: 'Liane'
Feb 16,2013
1 people found
this helpful
I was very impressed from the first meeting with the team, with the swiftness of communication, feedback, speed of response and politeness. I was really pleased with the service and the support the team gave to help the process of finding a rental property in ...
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By: Heritage Property
Apr 10, 2013
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Hi Liane Thank you for your kind words, the team are so pleased with your feedback, again, thank you. Kind Regards, Debbie Heath - Office Manager, [email protected], 01926 857334/01926 859216 ...

“Sympathic and understanding couple of people. we almost had to ......”

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Feb 13,2013
Minithumbup
By: 'Maggie'
Feb 13,2013
1 people found
this helpful
Sympathic and understanding couple of people. we almost had to lose our deposit when we thought we had found our dream property. But it was not to be and we were able to rent the house we wanted originally with their help....
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By: John Ansell
Feb 19, 2013
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Hi Maggie, I know you are looking forward to moving into your new property and I am sure you will have an enjoyable time living so close to Old Town. Just to pass on both mine and Janets thanks for your kind words. Regards John Ansell(Branch Manager) ...

“Olivia kept us and the vendor updated throughout the buying ......”

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Feb 11,2013
Minithumbup
By: 'Simon'
Feb 11,2013
1 people found
this helpful
Olivia kept us and the vendor updated throughout the buying process and assisted in ensuring that the purchase went through as smoothly as possible. Prior to finding this property Olivia sourced and showed us around many other properties and always presented in a professional manner ...
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By: Heritage Property
Feb 19, 2013
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Dear Simon. I am delighted for you and Laura and thank you for your kind words, Olivia will be most pleased with your comments. We always try to communicate as much and as frequently as possible as a company to ensure that our sales complete smoothly. I know Olivia thoroughly enjoys and thrives on the challenge of finding a property for her buyers and really tries to listen to what you are looking for so that she can introduce you to the right house. I am so glad that you are happy with your ...

“The level of service that I received from Harvey at ......”

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Feb 11,2013
Minithumbup
By: 'Mrs'
Feb 11,2013
2 people found
this helpful
The level of service that I received from Harvey at Heritage in Kenilworth was exceptional. He provided an excellent level of friendly customer service and communicated with me on a regular and timely basis to ensure that my purchase of the new property went as ...
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By: Heritage Property
Feb 11, 2013
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Dear Mrs Bliss I am extremely pleased to hear that Harvey has looked after you and your daughter during your sale. He's the newest member of our team but is clearly keeping up our work ethic. Many thanks for your kind note about your experience on the website Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“This is the second time that I have used Heritage ......”

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Feb 01,2013
Minithumbup
By: 'David'
Feb 01,2013
2 people found
this helpful
This is the second time that I have used Heritage to let my flat. They have found a tenant in quick time, and managed to keep the void time between the old tenant moving out and the new guys moving in to a minimum, as ...
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By: Heritage Property
Feb 11, 2013
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Always happy to help David and thanks for reviewing us. Look forward to the next time.Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“This is the first time I have been a landlord ......”

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Feb 01,2013
Minithumbup
By: 'Karl'
Feb 01,2013
3 people found
this helpful
This is the first time I have been a landlord and I was very stressed about it. I asked a few agents out to my house and decided to go for Heritage. The reason I did this was because I found Alex's attitude and knowledge ...
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By: Heritage Property
Feb 11, 2013
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Dear Karl Thank you for the review. I see Alex is slowing down! It normally takes him much less than 2 days to let a property! I will have to have a word! No, seriously, we are very glad to help you and have you as a client. Our record, time wise, for letting a property is about 10 minutes. On many occasions with have turned up with, by prior agreement with a new client, a tenant who has let the property there and then, even before the landlord has completed our paperwork! Our record for gettin ...

“After having a bad experience with an estate agent, I ......”

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Jan 29,2013
Minithumbup
By: 'Lizzie'
Jan 29,2013
5 people found
this helpful
After having a bad experience with an estate agent, I couldn't believe what a refreshing change Heritage were. From the 1st contact with them they were great, extremely well organised and positive about my property. As soon as my property was for sale viewings were ...
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By: Heritage Property
Feb 11, 2013
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Dear Lizzie We are so please we were able to help and thank you very much for entrusting you property sale to us and for reviewing us on this website - I am thrilled Harvey made such a positive contribution to the sales process for you and thanks for saying you will recommend us. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“I found the sales staff very informative about the property, ......”

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Jan 08,2013
Minithumbup
By: 'Mick'
Jan 08,2013
2 people found
this helpful
I found the sales staff very informative about the property, they were punctual for viewings, pleasant , presentable and professional but most of all friendly....
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By: Heritage Property
Jan 17, 2013
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Thanks very much for your kind comments Mick. Very glad to provide a good service. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“We have just sold our house with HERITAGE PROPERTY . We ......”

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Dec 19,2012
Minithumbup
By: 'mrs'
Dec 19,2012
2 people found
this helpful
We have just sold our house with HERITAGE PROPERTY . We found their service very professional with well mannnered and helpful staff .We would recommend HERITAGE to friends and family for an efficient and reliable service . Thanks again for all you have done resulting in a ...
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By: Heritage Property
Dec 19, 2012
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Dear Mrs Smith Thank you for your kind words on behalf of Mark,John,Tom, Olivia & Harvey and for your recommendation to your friends and family. It's good of you to review us. Have a wonderful Christmas! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“My experience with Heritage has been superb. Both in 'rentals' ......”

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Dec 13,2012
Minithumbup
By: 'Mrs'
Dec 13,2012
1 people found
this helpful
My experience with Heritage has been superb. Both in 'rentals' and 'sales'. As well as Janet, Mark, I've also dealt with Olivia, Tom and John. The service is fantastic - attentive and knowledgeable. The team know their business and their market. They have successfully marketed ...
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By: Heritage Property
Dec 19, 2012
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Dear Mrs Johal All the staff are delighted by your kind words and thanks so much for taking the time to write them. Your experience echoes the service we aim to offer to all of our clients and it's great to know when the effort of the whole team is appreciated. Thanks again Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Heritage were very helpful all through the process. I initially ......”

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Nov 30,2012
Minithumbup
By: 'Charlie'
Nov 30,2012
2 people found
this helpful
Heritage were very helpful all through the process. I initially booked 3 property viewings with Heritage but having met with me and discussed what I was looking for, Alex found another property that I had not intially considered which turned out to be the property I ...
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By: Heritage Property
Dec 04, 2012
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Dear Charlie Glad to see Alex's high standards are not slipping now we are into December and it's gone a little quieter as is seasonal! I always believe that the quieter winter month's show a good negotiator from an average one when it comes to getting properties let. Alex and indeed the rest of our team always work that bit harder for both tenants and obviously our clients to make some deals happen and your experience shows that. Thanks for taking the time to share it with us! Kindest regards ...

“When I went to book a valuation with Heritage my ......”

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Nov 30,2012
Minithumbup
By: 'Ardha'
Nov 30,2012
2 people found
this helpful
When I went to book a valuation with Heritage my first impression was that they were a very enthusiastic and friendly team who were confident they could sell my house quickly. When Mark valued my house at £10,000 more than three other local agents I was ...
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By: Heritage Property
Dec 04, 2012
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Dear Ardha Hope you are well? You really made the sales teams day with your review. They were all so pleased to prove the other agents wrong! We strive to be proactive and make sales happen and I guess your experience goes some way to proving that. Your kind words really are appreciated and thank you very much for taking the time to review us. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“A really positive experience renting my first property from start ......”

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Nov 23,2012
Minithumbup
By: 'Debbie'
Nov 23,2012
1 people found
this helpful
A really positive experience renting my first property from start to finish. I was particularly impressed with the speed and efficiency I received my contract, subsequent phone call to ensure I had received it safely and to see if I had any queries. All the ...
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By: Heritage Property
Dec 04, 2012
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Dear Debbie Thank you for taking the time and trouble to review us. It's always great to know when we are doing a job for our customers and we'll continue to do our best to make sure the rest of your experience with us will be to the same high standard. Best wishes Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Thank you to all at Kenilworth office of Heritage Property ......”

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Nov 22,2012
Minithumbup
By: 'Chris'
Nov 22,2012
3 people found
this helpful
Thank you to all at Kenilworth office of Heritage Property for assisting with our move. Mark Phipps came to see us initially along with other agents from Kenilworth. We chose to go with Heritage as Mark's knowledge of the local market and enthusiasm was a ...
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By: Heritage Property
Dec 04, 2012
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Dear Chris Thanks for taking the time to write such a terrific review of the whole sales team at our branch in Kenilworth. I know everyone was really pleased to help you sell and move and your feedback is much appreciated. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Olivia worked extremely hard to help me to sell my ......”

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Nov 22,2012
Minithumbup
By: 'SB'
Nov 22,2012
2 people found
this helpful
Olivia worked extremely hard to help me to sell my house. she always returned my phone calls, was extremely efficient and kept me up to date with every development. Many thanks to Olivia. She made it all much less stressful....
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By: Heritage Property
Dec 04, 2012
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Dear SB Our aim is to take the stress out of selling property and I am pleased that Olivia has clearly achieved that for you. Thanks very much for taking the time to let us know. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“We were very happy with this Estate Agents in dealing ......”

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Nov 06,2012
Minithumbup
By: 'Simon'
Nov 06,2012
2 people found
this helpful
We were very happy with this Estate Agents in dealing with our purchase. Myself and my wife had both remarked how much more friendly and informed Olivia / Heritage was compared to some of the other Estate Agents we dealt with during our initial property search. ...
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By: Heritage Property
Nov 19, 2012
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Dear Simon Thanks for taking the trouble to review your experience our using our services. Olivia is great but all out team are completely focused on trying to do out utmost for all our customers and I am glad it shows. We are hope you will be very happy in your new home. Thanks again Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“While looking for a property to buy in Kenilworth I ......”

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Nov 04,2012
Minithumbup
By: 'Susy'
Nov 04,2012
6 people found
this helpful
While looking for a property to buy in Kenilworth I dealt with a lot of estate agents but Tom Glancy at hertiage was definitely the most helpful. He remembered my search criteria, so I didn't have to keep reminding him of it every phone call. ...
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By: Heritage Property
Nov 19, 2012
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Dear Susy Thank you very much for taking the time to review us and in particularly for your kind comments about Tom. I am really pleased we were able to make you house hunting experience as easy as it should be! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Thank you very much to Olivia and Tom for the ......”

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Oct 31,2012
Minithumbup
By: 'Marie'
Oct 31,2012
3 people found
this helpful
Thank you very much to Olivia and Tom for the help during our purchase. We dealt most with Olivia and found that she was a great agent acting and communicating well for both parties to keep everything on track. Thank you again....
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By: Heritage Property
Nov 01, 2012
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Hi Marie Thanks for taking the time to review our service. I am very pleased that Tom and Olivia made your purchase nice and easy for you and hope that you will be very happy in your new home. Kindest regards John Ansell - Kenilworth Branch Manager [email protected] 01926 859216 or 01926 857334 ...
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Last updated at 2:24 PM 17/03/2015 by allAgents

Awards won by Heritage Property, Kenilworth CV8 1HD



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