5 Star Review
Jan 03,2019
By:
'PW'
Jan 03,2019
Services: Sales (as a Vendor)
Sold price: £253000
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Sold price: £253000
Postcode: DE73
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I just had to write a review to say how pleased I am with the service I have received from Hannells in Chellaston. I had had other agents out for the initial valuation but when Heidi came out I knew I would use her regardless ...
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Comment on agent fees
good
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“Efficient service with a smile...”
5 Star Review
Jan 02,2019
By:
'MrsH'
Jan 02,2019
Services: Sales (as a Vendor)
Sold price: £218000
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Sold price: £218000
Postcode: DE73
0
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Punctual. Knowledgeable ref local market and recent selling prices. Approachable. Accurate valuation. Clearly explained Ts&Cs and fees. Summarised everything in writing then and there. Was able to prepare a contract on the day and arrange for photos to be taken. Very efficient and friendly....
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Comment on agent fees
Clearly explained and reasonable.
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5 Star Review
Dec 15,2018
By:
'Lee'
Dec 15,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE23
Lettings (as a Landlord)
Postcode: DE23
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We have just let out our property recently through Hannells Lettings. We have been very pleased with the services that we have received from them....
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Comment on agent fees
Agent's Fees are fair.
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5 Star Review
Dec 04,2018
By:
'Grey'
Dec 04,2018
Services: Sales (as a Vendor)
Sold price: £430000
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Sold price: £430000
Postcode: DE73
0
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I have recently listed my property through the Chellaston team! Nic the branch manager was very helpful when calling up with my initial interest in getting my property marketed. The branch got me booked in for a valuation with Heidi who made me feel very ...
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Comment on agent fees
Good
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5 Star Review
Nov 29,2018
By:
'Scott'
Nov 29,2018
Services: Sales (as a Buyer)
Sold price: £175000
Would you recommend?: Yes
Postcode: DE24
Sales (as a Buyer)
Sold price: £175000
Postcode: DE24
0
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Julianna has been a brilliant help through all stages of the process so far. From arranging viewings, to dealing with offers and solicitor handovers. Julianna was always quick to deal with any request and just as quick to keep me updated with any changes.
I'd ...
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Good
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5 Star Review
Nov 27,2018
By:
'Gemma'
Nov 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Postcode: DE24
0
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Heidi valued my property, she was honest and professional, and gave me friendly advice about renting it or selling it as I wasn't sure what to do. I felt relaxed and better informed about my decision. :)...
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Good
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“Professional yet friendly...”
5 Star Review
Nov 27,2018
By:
'Tom'
Nov 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
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Heidi visited us to give a valuation. She provided plenty of support for that valuation and was confident that now was a good time to market our property. She was knowledgeable about the local area and market.
Tom visited to take photos and measurements of ...
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Comment on agent fees
They were open about the fees and explained to us our options to cancel at no cost to us if we withdrew our property from sale.
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5 Star Review
Nov 14,2018
By:
'Jill'
Nov 14,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
0
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Thanks to all the staff at Hannells Chellaston for making our selling experience in difficult circumstances a problem and stress free few months. Particular thanks to Amands and Emma for keeping us well informed at everystep of the way and answering all our questions so ...
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Comment on agent fees
Excellent value for money considering all the viewings and property checks made at our request.
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“Fantastic sales representative!...”
5 Star Review
Nov 13,2018
By:
'Billy'
Nov 13,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE7
Sales (as a Buyer)
Postcode: DE7
0
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We were greeted by Tom at the property we were veiwing. Very friendly he made us feel at ease and comfortable looking around compared to other reps we've had. He's understanding, knowledge was thorough and he answered all our questions without having to refer to ...
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N/A
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“Making moving house so easy...”
5 Star Review
Nov 11,2018
By:
'Sian'
Nov 11,2018
Services: Sales (as a Vendor)
Sold price: £103000
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Sold price: £103000
Postcode: DE24
0
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People warned me that selling my house would be the most stressful thing I would ever do but due to Hannells this was definitely not the case. Amanda was amazing! She took care of everything. She made sure that I was updated every step of ...
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Comment on agent fees
Hannells earned every penny of the fees they charged!
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“Very helpful staff, happy to answer any questions....”
5 Star Review
Nov 09,2018
By:
'Rachel'
Nov 09,2018
Services: Sales (as a Buyer)
Sold price: £190000
Would you recommend?: Yes
Postcode: DE73
Sales (as a Buyer)
Sold price: £190000
Postcode: DE73
0
people found
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Very helpful over the telephone and in branch. Happy to show us around a property numerous times and put us at ease with the procedure of buying and selling. Would recommend....
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Comment on agent fees
Not sure as have never used anyone else/ got a quote elsewhere
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“Professional and methodical...”
5 Star Review
Nov 01,2018
By:
'RDF'
Nov 01,2018
Services: Sales (as a Vendor)
Sold price: £230000
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Sold price: £230000
Postcode: DE73
0
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Very happy with the service we received. Everyone we dealt with was professional and methodical. Sales progression is particularly good....
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“I was given objective advice about a complex issue....”
5 Star Review
Oct 19,2018
By:
'Clare'
Oct 19,2018
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: DE24
They arranged our mortgage
Postcode: DE24
0
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I was in a difficult position with the potential sale of my house. Heidi explained the various scenarios and gave sound objective advice which was invaluable in my decision making....
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5 Star Review
Oct 17,2018
By:
'Diane'
Oct 17,2018
Services: Sales (as a Vendor)
Sold price: £210000
Would you recommend?: Yes
Postcode: DE72
Sales (as a Vendor)
Sold price: £210000
Postcode: DE72
0
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From the first meeting with Heidi to completion of sale with Amanda the service has been perfect. The communication has been faultless and I must congratulate Amanda on her hard work and patience during this rather timely transaction due to the number of people further ...
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“Professional Service...”
4 Star Review
Oct 17,2018
By:
'T.B'
Oct 17,2018
Services: Sales (as a Vendor)
Sold price: £150000
Would you recommend?: Yes
Postcode: DE74
Sales (as a Vendor)
Sold price: £150000
Postcode: DE74
0
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Emma has always been polite and easy to speak to. She kept me informed throughout the whole selling process. I would recommend her highly to anyone thinking of selling a property. Thank you Emma....
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Comment on agent fees
The fees are acceptable to me.
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5 Star Review
Sep 22,2018
By:
'Stephen'
Sep 22,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
0
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Heidi was empathetic to our particular situation. Nothing was too much trouble.
When she said she would do something she did it within the time scale.
Having said that the team at the office played their part. It didn't really matter who you spoke to ...
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Comment on agent fees
I have no complaint about the fees
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“Fantastic team, exceptional service throughout...”
5 Star Review
Sep 20,2018
By:
'MrsC2014'
Sep 20,2018
Services: Sales (as a Vendor)
Sold price: £195000
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Sold price: £195000
Postcode: DE24
0
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We cannot recommend Hannells highly enough; from the moment we contacted the team to enquire about selling our home, they were brilliant.
We were kept up to speed with every development, and had weekly calls from Amanda with updates on the progress of the sale.
...
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Comment on agent fees
Well worth the extra money in comparison to the online estate agent that are available.
Although fees are a little higher, the customer service is excellent. We purchased our new home via an online estate agent and the contrast between service is huge.
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“Friendly experience....”
5 Star Review
Sep 18,2018
By:
'Sandy'
Sep 18,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
0
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Heidi is a delightful young lady who knows and is excellent at her job !
Heidi made me feel relaxed and more confident about moving forward.
Thank you Heidi ....
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Comment on agent fees
The fees seem quite reasonable to me considering
all that's included in the package.
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5 Star Review
Aug 15,2018
By:
'Simon'
Aug 15,2018
Services: Sales (as a Vendor)
Sold price: £215000
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Sold price: £215000
Postcode: DE73
1
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We have just completed a very challenging move as a result of issues with the Land Registry. Amanda was outstanding in keeping both myself and buyer up to speed at all times, without Amanda's support and calm head we may well have lost our buyer. ...
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Comment on agent fees
Good value for money you get what you pay for
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5 Star Review
Aug 15,2018
By:
'Annette'
Aug 15,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE7
Sales (as a Vendor)
Postcode: DE7
1
people found
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I recently sold a house on behalf of my parents through Hannells at Chellaston and was extremely happy with the service I received. I was kept fully informed every step of the way and given plenty of advice regarding offers etc. The house sold very ...
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“A mature minded and highly experienced sales team......”
5 Star Review
Aug 14,2018
By:
'Steve'
Aug 14,2018
Services: Sales (as a Vendor)
Sold price: £102000
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Sold price: £102000
Postcode: DE24
1
people found
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We have now sold our house within 6 weeks.. And now their experience shows to be the best in the industry. We're looking forward to a stress free move and we are very happy with the talent in the Hannels team.
Thank you!...
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“Very professional and friendly staff. Nothing was too much trouble. A very positive experience for me. Thank you all very much....”
5 Star Review
Aug 13,2018
By:
'Mo'
Aug 13,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Postcode: DE24
1
people found
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I was very happy with the initial visit from the agent, the selling process was explained to me in great detail and my enquiry was followed up with me promptly. The brochure of my property was excellent and the property put on the market quickly. ...
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Comment on agent fees
The fees are reasonable
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“From start to finish the helpful staff have made it a pleasure...”
5 Star Review
Jul 27,2018
By:
'Mrs'
Jul 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE72
Sales (as a Vendor)
Postcode: DE72
0
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I have found the staff at hannells chellaston fantastic , Nic was so much help to me she found me the best solicitors I've ever used (Simpson and jones) they was outstanding in every way , anything I needed Nic was right there and she comes over ...
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Comment on agent fees
Happy with the fees
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5 Star Review
Jul 24,2018
By:
'Paul'
Jul 24,2018
Services: Sales (as a Vendor)
Sold price: £105000
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Sold price: £105000
Postcode: DE24
0
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Excellent service from Heidi, made me feel comfortable and ran through the process making it clear and concise.
House went on the market on the Wednesday by Saturday lunch I had 8 viewings ans 3 offers...
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5 Star Review
Jul 19,2018
By:
'Shirley'
Jul 19,2018
Services: Sales (as a Vendor)
Sold price: £165070
Would you recommend?: Yes
Postcode: DE72
Sales (as a Vendor)
Sold price: £165070
Postcode: DE72
0
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We would have no hesitation in recommending Hannells to our friends and family.They provided an excellent service from the Chellaston branch....
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Good
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“Responsive - well organised...”
5 Star Review
Jul 15,2018
By:
'Phil'
Jul 15,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE72
Sales (as a Vendor)
Postcode: DE72
0
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Unfortunately, due to human nature we actually had our property under offer 3 times in total before the sale went through.
Generally the branch team were understanding and sympathetic. At the sales stage Jules was helpful
Once u/o Amanda was organised, communicative and efficient...
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Comment on agent fees
Fees - for us we did receive a good service. Compared to the solicitor's fee it still seems high.
We'd suggest a flat fee, higher than the internet agents, payable upon sale but less than we paid. There is no correlation between the effort put in and the sale price, Ie a terrace in Chellaston will receive the same quality of service than one for £500k
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5 Star Review
Jul 09,2018
By:
'Ed'
Jul 09,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
0
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Thanks to all the office staff at the chellaston branch. They've been great all the way through even though it took a while to sell they kept in touch regularly....
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5 Star Review
Jul 09,2018
By:
'Richard'
Jul 09,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
0
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Hannells replied promptly to my enquiry, and then did an efficient job of marketing and selling my house. Everyone I dealt with was professional at all times, and they were particularly good at progressing the sale once a buyer had been found. I have no ...
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Comment on agent fees
I didn't shop around that much, but I certainly thought the fees were competitive.
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5 Star Review
Jun 26,2018
By:
'Claire'
Jun 26,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE73
Sales (as a Vendor)
Postcode: DE73
0
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I found the communication from Amanda throughout the sales process to be really useful. She kept me updated regularly and responded to queries in good time....
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5 Star Review
Jun 23,2018
By:
'Alison'
Jun 23,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE24
Sales (as a Vendor)
Postcode: DE24
0
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I would like to thank all staff from Chellaston branch of Hannells with whom I have had contact in respect of the selling of 4 Oulton Close, with special mention to Tom Dukes and the girls in the office, who have all been very encouraging and ...
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Comment on agent fees
Good
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