97% lettings valuation accuracy
98% lettings fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you ...
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As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that far outweighs the offerings from other letting agents.
Latest Reviews
Featured Review
a
reviewed by 'Richard Nayler'
23rd Dec 2024
reviewed by 'Alicja Berganska'
18th Dec 2024
reviewed by 'Judith'
13th Dec 2024
reviewed by 'YK'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 183 | 7 | 321 | 17 | 15 | 2 | 6 | 1 | 15 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 02,2024
Sep 02,2024
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I'm very pleased with the service I got from one of your staff . She's very friendly and professional. Thanks for everything Emma...
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Sep 04, 2024
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Hi Cynthia!
Thank you for taking the time to leave such a wonderful review of your moving experience with Emma and the Lettings team!
We're delighted to see that you felt they were friendly, professional and that you were pleased with the service you received, from Emma in particular - who will be really pleased to see your comments!
Ob behalf of the whole team here at Hannells, thanks again for your feedback and if there's anything we can do to help in the future, please feel free to r ...
Aug 30,2024
Aug 30,2024
0
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Professional service, quick and efficient. Using hannells for the first time for full property management and the experience has been great. We have spoken to a few different people with hannells but more so Mya, who has looked after us with finding a tenant and ...
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Aug 30,2024
Aug 30,2024
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We’ve rented out our property through Hannells, and found they have been extremely helpful throughout the process so far. Quick to respond to queries, always happy to help. The full management service that they offer to landlords has put our minds at ease as ...
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Aug 30,2024
Aug 30,2024
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I have had an excellent experience. The staff were incredibly quick to respond to all of my inquiries and provided clear, helpful advice. They were efficient and friendly and my experience so far has been positive....
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Aug 29,2024
Aug 29,2024
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Mya was brilliant and helped during the process . Was looked after every step of the way....
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Aug 29,2024
Aug 29,2024
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The process was easy and excellent.
The feedback was up-to-date and excellent.
Overall process is flexible, easy and service is excellent and positive of the tenant negotiator . (Emma)
Thanks...
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Aug 29,2024
Aug 29,2024
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Great service (as always) with helping with my rent increase to ensure maximum returns on my investment. Thanks Leanna!...
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Aug 29,2024
Aug 29,2024
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VERY HELPFUL, AND PROFESSIONAL. A QUICK MOVE IN AND COMMUNICATION WAS SPOT ON AND CLEAR...
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Aug 28,2024
Aug 28,2024
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Very effective service and communication.The documentation was handled very efficiently....
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Aug 30, 2024
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Hi Sharma!
Thank you for your 5-star review of your moving experience with Emma and the lettings team!
We're really pleased to see that you felt the service delivered by them was efficient, effective and that their communication was spot on!
On behalf of the whole team here at Hannells, thank you for your positive feedback and if we can be of service to you again in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells ...
Aug 28,2024
Aug 28,2024
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Emma has been great in supporting us during the process of finding a tenant for my property. She was considerate and listened to our needs and provided a great service. Thank you to the Hannells team for all your help!...
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Aug 30, 2024
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Hi Jas!
Thank you for taking the time to leave a 5-star review of your moving experience with Emma and the Lettings team.
We're delighted to see that you felt supported and listened to in your dealings with them and Emma will be really pleased to see your comments.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of service to you again in the future!
All the very best,
Benjamin Brain
Sales & M ...
Aug 28,2024
Aug 28,2024
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I had a wonderful experience with Hannells while renting a house in Derby. Their officers are very professional in communication, understanding customer needs and providing services on time....
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Aug 30, 2024
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Hi Hemant!
Thank you for such positive feedback about your moving experience with Emma, Mya and the Lettings team.
We're delighted that you've had a wonderful experience with the team and felt they were professional, understanding and communicated well! They pride themselves on delivering a great service and so will be really pleased to see your comments.
On behalf of the whole team here at Hannells, thank you for your 5-star review and if there's anything we can do to help in the futur ...
Aug 28,2024
Aug 28,2024
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We received excellent personal service. The process was very quick and efficient.
We were dealt with courtiously and everything was explained clearly. We found the experience very easy and there were no delays, in fact, we were able to move in a week earlier than ...
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Aug 28,2024
Aug 28,2024
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Emma was very helpful and proactive with replying to emails and sorting all documents out. Emma was excellent with contact between landlord and us, very helpful would definitely recommend Hannells to people in the future....
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Aug 30, 2024
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Hi Jemima,
Thank you so much for taking the time to leave such a positive review of your moving experience with Emma and the lettings team.
We're really pleased that you felt Emma was very helpful and proactive, and she'll be delighted to see your comments as it really means a lot!
On behalf of the whole team here at Hannells, thank you for your recommendation and if there's anything we can help you with in the future, please feel free to reach out.
All the very best,
Benjamin Br ...
Aug 27,2024
Aug 27,2024
0
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Thank you so much Leanna for arranging our renewal contract for the next year, we received an excellent and fast service with some really pleasing outcomes after a few queries. Overall, we have always received a great service from Hannells since renting with a few ...
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Aug 28, 2024
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Hi Charlotte!
Thank you for taking the time to leave such a positive review of your moving experience with Leanna and the lettings team.
We're delighted that you've received a great service from the team over the last few years and the team have been able to deliver some pleasing outcomes. Leanna in particular will be really pleased to see your comments!
On behalf of the whole team here at Hannells, thank you for your support and please feel free to reach out if there is anything we can ...
Aug 26,2024
Aug 26,2024
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I had an exceptional experience working with Hannells Letting while securing my rented apartment. From the very first interaction, Emma Cocker was professional, responsive, and genuinely committed to finding a place that met all my needs. Hannells Letting made the entire process smooth and stress-free, ...
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Aug 28, 2024
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Hi Sulaimon!
Wow, what a fantastic review! Thank you so much for taking the time to leave such positive feedback about your moving experience with Emma and the Lettings team.
The whole team there really do pride themselves on delivering excellent service and being helpful to their tenants so we're really pleased to see this is what you've experienced. Emma in particular will be delighted to see your comments!
On behalf of the whole team here at Hannells, we hope you are enjoying your ne ...
Aug 25,2024
Aug 25,2024
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Emma has been lovely through the whole letting experience and any questions that I have had she has ensured that she has retrieved an answer for me. She has been very polite and professional throughout the whole process....
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Aug 27, 2024
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Hi Samantha!
Thank you for such a brilliant review of your moving experience with Emma and the Lettings team!
We're really pleased to see that you felt they've been very helpful in always answering your questions, whilst remaining polite and professional at all times - Emma in particular will be delighted to see your comments.
On behalf of the whole team here at Hannells, thank you for your feedback and please feel free to reach out again if we can ever be of further service!
All the ...
Aug 23,2024
Aug 23,2024
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A very good agent ,so professional, a big thanks to Emma for her help and patience during the house search...
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Aug 23, 2024
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Hi Abiola!
Thank you so much for taking the time to leave a 5-star review of your moving experience with Emma, Kerrie and the Lettings team!
Everyone there takes great pride in their work and on being professional, whilst remaining patient so they'll be delighted to see this highlighted in your comments - especially Emma!
On behalf of the whole team here at Hannells, thank you for your feedback and we hope you're looking forward to starting a new chapter in your new home!
All the ver ...
Aug 22,2024
Aug 22,2024
1
people found
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I have had a great experience with Hannells as their staff are always informative and very responsive. I would recommend this agency....
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Aug 23, 2024
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Hi HN!
Thank you for taking the time to leave a 5-star review of your moving experience with Mya and the Lettings team!
They pride themselves on being responsive and informative, to both tenants and Landlords, so they'll be delighted to see this highlighted in your comments - Mya in particular!
On behalf of the whole team here at Hannells, thank you for your feedback and please feel free to reach out at any time if there is anything else we can assist you with!
All the very best,
...
Aug 21,2024
Aug 21,2024
1
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Excellent service would recommend. All very helpful finding and arranging Tenants....
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Aug 22, 2024
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Hi Paul!
Thank you for taking the time to leave a 5-star review and fantastic feedback about your moving experience with Mya, Vicky and the Lettings team.
They pride themselves on their customer service and being helpful to their clients - both Landlords and Tenants - so they'll be delighted to see your comments as it really makes a difference!
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of serv ...
Aug 20,2024
Aug 20,2024
1
people found
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Hannells are great, especially Leanna Holmes who looks after my Landlord account.
She is always prompt in replying or getting in touch and always at hand to help me when things go wrong with my property that i rent out....
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Aug 20,2024
Aug 20,2024
1
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Great communication. The process was seamless. I would recommend Hannells....
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Aug 20,2024
Aug 20,2024
1
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There was constant update throughout the whole process, from viewing to key collection....
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Aug 17,2024
Aug 17,2024
1
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Great experience with Mya overall. She was communicative and friendly...
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Aug 15,2024
Aug 15,2024
1
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From the amazing lady that booked me in for this property to Mya that supported me all through the process it was just seamless transition for me. It was just a good experience for me...
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Aug 15,2024
Aug 15,2024
1
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Hannells have been great in letting my property and process was very easy....
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Aug 15,2024
Aug 15,2024
1
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We were kept well informed throughout the tenancy application process and it was nice to have a designated point of contact for any queries during the application and referencing process...
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Aug 13,2024
Aug 13,2024
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Was really helpful in securing a suitable apartment for me, good communication with landlord who was very understanding....
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Aug 13,2024
Aug 13,2024
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The staff at Hannells are very quick to help and very easy to contact. They made the whole process easy with their assistance and support....
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Aug 12,2024
Aug 12,2024
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The team at Hannells have again delivered excellent service! The tenancy agreement was renewed again as instructed in a seamless manner. Pleased with experience again. Thanks to everyone at Hannells....
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Aug 09,2024
Aug 09,2024
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It was very smooth transaction and the customer care always there answer any questions...
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Leanna Holmes
(224)
Olivia
Chloe
Mya
Emma
Jenna Dolman
(29)
Vicky Jones
(22)
Kerrie
Codie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12:38 PM 02/10/2024 by allAgents
Awards won by Hannells, Derby DE73 6TB
-
2024
Best Letting Agent in Derby
-
2024
Best Letting Agent in DE73
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2024
Best Letting Agent in Midlands
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2023
Best Letting Agent in Derby
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2023
Best Letting Agent in DE73
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2022
Best Letting Agent in DE73
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2022
Best Letting Agent in Derby
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2024
Best Estate Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2023
Best Letting Agent in Midlands
