97% lettings valuation accuracy
98% lettings fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you ...
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As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that far outweighs the offerings from other letting agents.
Latest Reviews
Featured Review
a
reviewed by 'Richard Nayler'
23rd Nov 2024
reviewed by 'IMMLYNN'
22nd Nov 2024
reviewed by 'Alison'
21st Nov 2024
reviewed by 'Cheryl'
20th Nov 2024
reviewed by 'K. Lewandowska'
20th Nov 2024
reviewed by 'Beckie'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 178 | 7 | 311 | 16 | 15 | 2 | 6 | 1 | 15 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 14,2024
Sep 14,2024
1
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Leanna has always been very helpful and has carried out the renewal of the contract for my tenants efficiently and professionally....
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Sep 17, 2024
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Hi William!
Thank for so much for such a positive review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you've always found Leanna to be very helpful, efficient and professional in your dealings with her - things that the whole team pride themselves on and Leanna in particular will be delighted to see your comments.
On behalf of the whole team here, thank you for trusting Hannells with the management of your property and we look forward to ...
Sep 14,2024
Sep 14,2024
1
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Easy, efficient, hassle free renewal process. Good communication. Thank you....
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Sep 17, 2024
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Hi Storme!
Thank you for taking the time to leave a 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you found them easy to deal with, efficient and felt that their communication was good. The team there pride themselves on their service so they'll be delighted to see your comments.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally g ...
Sep 12,2024
Sep 12,2024
1
people found
this helpful
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I can't express enough how incredible our experience has been with Hannells Lettings, and most especially with you, Emma! From the very beginning of our journey to finding our new home, you have been nothing short of amazing. Your prompt responses to every email and ...
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Sep 13, 2024
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Hi Ajibade!
Thank you for taking the time to leave such a brilliant review of your moving experience with Emma and the Lettings team!
We're delighted to see that Emma has been nothing short of amazing throughout your dealings with her. The whole team there pride themselves on their efficiency, helpfulness and professionalism so they'll be really pleased to see this highlighted in your comments, especially Emma herself who will be made up to see your feedback.
On behalf of the whole team ...
Sep 10,2024
Sep 10,2024
0
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Hannells have been absolutely excellent throughout, keeping us up to date and moving really quickly. Emma was a delight! Really helpful and efficient. Highly recommend!...
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Sep 10, 2024
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Hi Nicola!
Thank you for taking the time to leave such a positive 5-star review of your moving experience with Emma and the lettings team.
We're delighted to see that they've been excellent throughout, have kept you updated and the Emma has been helpful and efficient. The whole team there pride themselves on the service they deliver to our tenants so they'll be really pleased to see your feedback - Emma in particular!
On behalf of the whole team here at Hannells, thank you for your kind ...
Sep 07,2024
Sep 07,2024
0
people found
this helpful
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From start to finish Hannels have been excellent.
They made letting simple and I know that everything is completely looked after which brings total peace of mind.
What ever your requirements are with properties Hannels can and will cater for.
Thank for making the whole ...
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Sep 09, 2024
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Hi Mark!
Thank you for such a brilliant review of your moving experience with Emma, Olivia and the Lettings team.
We're delighted that from start to finish, the team has been excellent and that you now have total peace of mind that everything is being looked after, it's what we're hear for! The team will be really pleased to see your comments as receiving feedback like this does make a real difference.
On behalf of the whole team here, thank you for trusting Hannells to find a great ten ...
Sep 05,2024
Sep 05,2024
0
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Best service received. Quick response to my emails. Perfectly explained how and what to do on any questions I had....
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Sep 06, 2024
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Hi Oskars!
Thank you for taking the time to leave a 5-star review of your moving experience with Emma and the Lettings team.
We're really pleased to see that you've received a great service (the best!) and that the team were quick to respond, and helpful! They'll be delighted to see your comments as it really does make a difference!
On behalf of the whole team here at Hannells, thanks again for your kind words and if there's anything we can do to help in the future, please feel free to ...
Sep 04,2024
Sep 04,2024
0
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Perfect service and fast communication from Leanna nothing seemed too much trouble to ask...
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Sep 05, 2024
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Hi Sophie!
Thank you so much for your 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you feel the service you've received so far has been perfect and you've had excellent communication from Leanna, who will be delighted to see you comments.
On behalf of the whole team here, thank you for your positive review and if we can be of service to you again in the future, please feel free to reach out.
All the very best,
Benjamin ...
Sep 04,2024
Sep 04,2024
0
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Great service from Olivia, quick and responsive to get our house on the rental market and achieve what was set out from the start. Good communication and approach. Greatly appreciated thank you...
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Sep 05, 2024
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Hi Phil!
Thank you for your 5-star review of your moving experience with Olivia and the lettings team!
We're really pleased to see that you received a great service and that you've found the team responsive and with good communication. Olivia in particular will be delighted to see your comments.
On behalf of the whole team here, thank you for trusting Hannells with the management of your property and we look forward to being of continued equally good service!
All the very best,
Be ...
Sep 04,2024
Sep 04,2024
1
people found
this helpful
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We moved to Hannells for our property management after a terrible experience from Leaders. They are professional, easy to get hold of, always respond in a timely manner, everything you want from a property management service. Every person I have spoken too has been helpful ...
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Sep 05, 2024
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Hi Helen!
Wow! What a fantastic review - thank you so much for taking the time to leave such positive feedback about your moving experience with Leanna and the lettings team.
The whole team there really do pride themselves on their service so we're delighted that you've always found them professional, easy to get hold of and helpful and most importantly, much better than some of our competitors!
On behalf of the whole team here, thank you for trusting Hannells with the management of yo ...
Sep 04,2024
Sep 04,2024
0
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Leanna has always been very professional, polite and patient and made the paperwork very simple and provided clear instructions, making the experience with Hannells always very pleasant and stresses free....
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Sep 05, 2024
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Hi Tom!
Thank you so much for taking the time to leave a 5-star review of your moving experience with Leanna and the Lettings team.
We're delighted that your experience with the team has been pleasant, stress free and that you've always found them to professional, polite and patient. Leanna in particular will be really pleased to see your comments.
On behalf of the whole team here at Hannells, thank you for your positive comments and if there's anything we can do to help in the future p ...
Sep 03,2024
Sep 03,2024
0
people found
this helpful
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I had an excellent experience with your customer service team. They were incredibly helpful, friendly, and efficient in resolving my issue. Their professionalism and dedication to customer satisfaction truly stand out. I appreciate the quick response and the extra effort to ensure everything was perfect. ...
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Sep 04, 2024
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Hi Andy!
Wow! Thank you for taking the time to leave such a brilliant review of your moving experience with Mya and the Lettings team.
The team there pride themselves on being professional, but also being helpful, friendly and efficient so they'll be delighted to see this highlighted in your comments - it makes a big difference!
On behalf of the whole team here at Hannells, thank you for your 5-star review and if there's anything we can do to help in the future, please feel free to reac ...
Sep 03,2024
Sep 03,2024
0
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Impressed with the service @Hennells #Emma ,we love the property...
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Sep 04, 2024
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Hi Kudakwashe!
Thank you for your 5-star review of your moving experience with Emma and the Lettings team.
We're delighted to see that you were impressed with the service delivered by Emma, and even more so that you love your new home!
On behalf of the whole team here at Hannells, we wish you many happy memories in your new home and if we can be of service in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Movi ...
Sep 03,2024
Sep 03,2024
0
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this helpful
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The whole process from start to finish was seamless. Leanna took care of the tenancy renewal and it was done without delay with plenty of notice.
Thanks for all your help....
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Sep 04, 2024
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Hi Kasim!
Thank you so much for taking the time to leave a 5-star review of your moving experience with Leanna and the lettings team!
We're pleased to see that you felt the whole process of your tenancy renewal was seamless from start to finish and completed without delay - the team their pride themselves on their efficiency so they'll be delighted to see your comments.
On behalf of the whole team here, thank you for trusting Hannells with the management of your property and we look for ...
Sep 02,2024
Sep 02,2024
0
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I would like to give a very special thank you to Emma Cocker for her professionalism in the way she managed my current rented property and made the whole experience great. Thank you!...
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Sep 04, 2024
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Hi Zack!
Thank you for your positive feedback about your moving experience with Emma and the Lettings team.
They committed to providing a great service to all of their clients - tenants and landlords - so they'll be delighted to see that you've felt that your experience with them has been great. Emma in particular will be really pleased to see you comments!
On behalf of the whole team here at Hannells, thank you for your 5-star review and if there's anything we can do to help in the fut ...
Sep 02,2024
Sep 02,2024
0
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I'm very pleased with the service I got from one of your staff . She's very friendly and professional. Thanks for everything Emma...
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Sep 04, 2024
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Hi Cynthia!
Thank you for taking the time to leave such a wonderful review of your moving experience with Emma and the Lettings team!
We're delighted to see that you felt they were friendly, professional and that you were pleased with the service you received, from Emma in particular - who will be really pleased to see your comments!
Ob behalf of the whole team here at Hannells, thanks again for your feedback and if there's anything we can do to help in the future, please feel free to r ...
Aug 30,2024
Aug 30,2024
0
people found
this helpful
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Professional service, quick and efficient. Using hannells for the first time for full property management and the experience has been great. We have spoken to a few different people with hannells but more so Mya, who has looked after us with finding a tenant and ...
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Aug 30,2024
Aug 30,2024
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We’ve rented out our property through Hannells, and found they have been extremely helpful throughout the process so far. Quick to respond to queries, always happy to help. The full management service that they offer to landlords has put our minds at ease as ...
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Aug 30,2024
Aug 30,2024
0
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I have had an excellent experience. The staff were incredibly quick to respond to all of my inquiries and provided clear, helpful advice. They were efficient and friendly and my experience so far has been positive....
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Aug 29,2024
Aug 29,2024
0
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Mya was brilliant and helped during the process . Was looked after every step of the way....
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Aug 29,2024
Aug 29,2024
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The process was easy and excellent.
The feedback was up-to-date and excellent.
Overall process is flexible, easy and service is excellent and positive of the tenant negotiator . (Emma)
Thanks...
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Aug 29,2024
Aug 29,2024
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Great service (as always) with helping with my rent increase to ensure maximum returns on my investment. Thanks Leanna!...
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Aug 29,2024
Aug 29,2024
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VERY HELPFUL, AND PROFESSIONAL. A QUICK MOVE IN AND COMMUNICATION WAS SPOT ON AND CLEAR...
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Aug 28,2024
Aug 28,2024
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Very effective service and communication.The documentation was handled very efficiently....
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Aug 30, 2024
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Hi Sharma!
Thank you for your 5-star review of your moving experience with Emma and the lettings team!
We're really pleased to see that you felt the service delivered by them was efficient, effective and that their communication was spot on!
On behalf of the whole team here at Hannells, thank you for your positive feedback and if we can be of service to you again in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells ...
Aug 28,2024
Aug 28,2024
0
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Emma has been great in supporting us during the process of finding a tenant for my property. She was considerate and listened to our needs and provided a great service. Thank you to the Hannells team for all your help!...
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Aug 30, 2024
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Hi Jas!
Thank you for taking the time to leave a 5-star review of your moving experience with Emma and the Lettings team.
We're delighted to see that you felt supported and listened to in your dealings with them and Emma will be really pleased to see your comments.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of service to you again in the future!
All the very best,
Benjamin Brain
Sales & M ...
Aug 28,2024
Aug 28,2024
0
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I had a wonderful experience with Hannells while renting a house in Derby. Their officers are very professional in communication, understanding customer needs and providing services on time....
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Aug 30, 2024
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Hi Hemant!
Thank you for such positive feedback about your moving experience with Emma, Mya and the Lettings team.
We're delighted that you've had a wonderful experience with the team and felt they were professional, understanding and communicated well! They pride themselves on delivering a great service and so will be really pleased to see your comments.
On behalf of the whole team here at Hannells, thank you for your 5-star review and if there's anything we can do to help in the futur ...
Aug 28,2024
Aug 28,2024
0
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this helpful
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We received excellent personal service. The process was very quick and efficient.
We were dealt with courtiously and everything was explained clearly. We found the experience very easy and there were no delays, in fact, we were able to move in a week earlier than ...
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Aug 28,2024
Aug 28,2024
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Emma was very helpful and proactive with replying to emails and sorting all documents out. Emma was excellent with contact between landlord and us, very helpful would definitely recommend Hannells to people in the future....
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Aug 30, 2024
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Hi Jemima,
Thank you so much for taking the time to leave such a positive review of your moving experience with Emma and the lettings team.
We're really pleased that you felt Emma was very helpful and proactive, and she'll be delighted to see your comments as it really means a lot!
On behalf of the whole team here at Hannells, thank you for your recommendation and if there's anything we can help you with in the future, please feel free to reach out.
All the very best,
Benjamin Br ...
Aug 27,2024
Aug 27,2024
0
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Thank you so much Leanna for arranging our renewal contract for the next year, we received an excellent and fast service with some really pleasing outcomes after a few queries. Overall, we have always received a great service from Hannells since renting with a few ...
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Aug 28, 2024
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Hi Charlotte!
Thank you for taking the time to leave such a positive review of your moving experience with Leanna and the lettings team.
We're delighted that you've received a great service from the team over the last few years and the team have been able to deliver some pleasing outcomes. Leanna in particular will be really pleased to see your comments!
On behalf of the whole team here at Hannells, thank you for your support and please feel free to reach out if there is anything we can ...
Aug 26,2024
Aug 26,2024
0
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this helpful
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I had an exceptional experience working with Hannells Letting while securing my rented apartment. From the very first interaction, Emma Cocker was professional, responsive, and genuinely committed to finding a place that met all my needs. Hannells Letting made the entire process smooth and stress-free, ...
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Aug 28, 2024
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Hi Sulaimon!
Wow, what a fantastic review! Thank you so much for taking the time to leave such positive feedback about your moving experience with Emma and the Lettings team.
The whole team there really do pride themselves on delivering excellent service and being helpful to their tenants so we're really pleased to see this is what you've experienced. Emma in particular will be delighted to see your comments!
On behalf of the whole team here at Hannells, we hope you are enjoying your ne ...
Aug 25,2024
Aug 25,2024
0
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Emma has been lovely through the whole letting experience and any questions that I have had she has ensured that she has retrieved an answer for me. She has been very polite and professional throughout the whole process....
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Aug 27, 2024
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Hi Samantha!
Thank you for such a brilliant review of your moving experience with Emma and the Lettings team!
We're really pleased to see that you felt they've been very helpful in always answering your questions, whilst remaining polite and professional at all times - Emma in particular will be delighted to see your comments.
On behalf of the whole team here at Hannells, thank you for your feedback and please feel free to reach out again if we can ever be of further service!
All the ...
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Last updated at 12:38 PM 02/10/2024 by allAgents
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