97% lettings valuation accuracy
98% lettings fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you ...
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As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that far outweighs the offerings from other letting agents.
Latest Reviews
Featured Review
a
reviewed by 'Richard Nayler'
21st Nov 2024
reviewed by 'Cheryl'
20th Nov 2024
reviewed by 'K. Lewandowska'
20th Nov 2024
reviewed by 'Beckie'
18th Nov 2024
reviewed by 'Zachary Harrison'
17th Nov 2024
reviewed by 'James Dailey'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 177 | 7 | 310 | 16 | 15 | 2 | 6 | 1 | 15 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 29,2024
Oct 29,2024
8
people found
this helpful
this helpful
A prompt and efficient service to help rent out our property. From marketing for rental to the tenant moving in it was less than 2 weeks. Thanks to the whole Hannells team....
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Oct 30, 2024
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(1)
Hi Nathan!
Thank you so much for your 5-star review of your moving experience with Vicky, Mya and the Lettings team!
We're really pleased to see that you found the service to be prompt, efficient and most importantly, that they were able to find a great tenant for your property and get them moved in quickly. The team there pride themselves on delivering great results for the Landlords so they'll be delighted to see you comments.
On behalf of the whole team here, thank you for trusting H ...
Oct 29,2024
Oct 29,2024
7
people found
this helpful
this helpful
Amazing and excellent customer services, well assisted procedures through the journey to my new home...
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Oct 30, 2024
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(1)
Hi Joseph!
Thank you for taking the time to leave a 5-star review of your moving experience with Mya and the Lettings team!
We're really pleased to see that you felt the service was amazing and that you were well assisted throughout the journey to moving into your new home. The team there pride themselves on delivering a great service to their tenants and they'll be delighted to see your comments!
On behalf of everyone here at Hannells, thank you for your positive feedback and we hope y ...
Oct 28,2024
Oct 28,2024
5
people found
this helpful
this helpful
Excellent and easy assistance throughout our journey to our new home....
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Oct 29, 2024
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(1)
Hi Shantel!
Thank you for taking the time to leave a 5-star review of your moving experience with Mya and the Lettings team!
We're really pleased to see that you felt they were excellent and provided useful assistance throughout the journey to your new home. The team there pride themselves on their customer service so they'll be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for your positive feedback and we hope you are enjoying your new home!
All ...
Oct 24,2024
Oct 24,2024
4
people found
this helpful
this helpful
We are pleased by the service we received from Mya and the Hannells team from property search to move-in....
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Oct 28, 2024
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(1)
Hi Adeshola!
Thank you for taking the time to leave such a positive review of your moving experience with Mya, Leanna and the Lettings team.
We're pleased to see that from your initial property search, all the way up to your move-in that you were happy with the service provided and Mya in particular will be delighted with your comments as the whole team their really do pride themselves on the service they deliver!
On behalf of everybody here at Hannells, thank you again for your positiv ...
Oct 21,2024
Oct 21,2024
5
people found
this helpful
this helpful
Fantastic service from start to finish. Leanna and Emma helped us to secure our new home and reassured us through the whole process. We are very happy!...
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Oct 21, 2024
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Hi Tanya!
Thank you for taking the time to leave a 5-star review of your moving experience with Emma, Leanna and the Lettings team.
We're really pleased to see that you felt it was a fantastic service from start to finish and, most importantly, that the team were able to help you secure your new home! They pride themselves on delivering a personal, customer focused service so they'll be delighted to see your comments.
On behalf of the whole team here at Hannells, we're hope you're settl ...
Oct 17,2024
Oct 17,2024
5
people found
this helpful
this helpful
My property was let after only 1 wk of advertising. An excellent service from start to finish. Highly recommend. All staff excellent and professional....
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Oct 18, 2024
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(1)
Hi Steven!
Thank you for taking the time to leave such a brilliant review of your moving experience with Mya, Olivia and the Lettings team!
We're really pleased to see that you felt the team were professional and most importantly, that they were able to find a great tenant for your property after just 1 week of advertising! The team there pride themselves on delivering great results for our Landlords so they'll be delighted to see your comments and your recommendation means a lot to us all ...
Oct 17,2024
Oct 17,2024
5
people found
this helpful
this helpful
The staff of Hannells are responsible. Always contact us immediately for any issues...
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Oct 18, 2024
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Hi Jen!
Thank you for your 5-star review of your moving experience with Mya, Chloe and the Lettings team.
We're really pleased to see that you've found the team to be responsible and are always quick to contact you if there's any issues. The team there pride themselves on their service and their pro-activity so they'll be delighted to see this mentioned in your comments.
On behalf of the whole team here, thank you for trusting Hannells with the management of your property and we look fo ...
Oct 17,2024
Oct 17,2024
5
people found
this helpful
this helpful
Great and friendly service, always helpful when we have concerns!:)...
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Oct 18, 2024
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(1)
Hi BM!
Thank you for leaving a 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you've always found them friendly and happy to help when you have concerns. The team there pride themselves on their customer service so they'll be delighted with your comments.
On behalf of the whole team here at Hannells, thank you for your positive feedback and if there's anything we can do to be of service in the future, please feel free to get ...
Oct 15,2024
Oct 15,2024
5
people found
this helpful
this helpful
Really quick and efficient process, didn't have to chase anything up and all promptly done. Didn't have to worry at all and paperwork was digital so easy to access....
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Oct 16, 2024
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(1)
Hi Emily!
Thank you for taking the time to leave such a brilliant review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you found them quick, efficient and that you didn't have to chase anything to be done. The team there pride themselves on their customer service and all of the above so they'll be delighted when they see your comments.
On behalf of the whole team here at Hannells, thanks again for your feedback and if there's anything we ...
Oct 11,2024
Oct 11,2024
5
people found
this helpful
this helpful
Emma made process of renting property so much easier and less stressful. She also responded to all my emails very quickly. She was super professional and friendly.
We are super happy in our new house
Thank you for your help Emma...
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Oct 14, 2024
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(1)
Hi Jana!
Thank you so much for taking the time to leave such a brilliant review of your moving experience with Emma and the Lettings team.
We're really pleased to see that you found her responsive to your emails, friendly and super-professional! The whole team there pride themselves on all of the above so Emma will be delighted to see your comments.
On behalf of the whole team here at Hannells, thank you for your feedback and we wish you many happy memories in your new home!
All the ...
Oct 10,2024
Oct 10,2024
3
people found
this helpful
this helpful
Hannells have been so patient and understanding in our situation. They have helped us find our perfect home.
Special thanks to Emma Cocker who was always happy to take our call and support us through the process. Also a big thank you to Kerrie who ...
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Oct 11, 2024
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Hi Charlotte & Ben!
Thank you for taking the time to leave such a brilliant review of your moving experience with Emma, Kerrie and the Lettings team.
We're really pleased to see that you found them to be patient, understanding and that they were able to help you find your perfect home. The whole team there pride themselves on delivering a great service so they'll be delighted to see your comments - especially Emma and Kerrie.
On behalf of the whole team here, we wish you many happy memo ...
Oct 01,2024
Oct 01,2024
3
people found
this helpful
this helpful
Good customer service the process was straightforward from the start...
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Oct 02, 2024
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(1)
Hi "O.B"!
Thank you so much for your 5-star review of your moving experience with Leanna, Mya and the Lettings team.
We're really pleased to see that you felt the customer service was good and that the process was straight-forward from the start. The team pride themselves on both of the above so they'll be delighted when they see your comments.
On behalf of the whole team here at Hannells, thanks again for your positive feedback and if we can ever be of service to you again in the futu ...
Sep 30,2024
Sep 30,2024
3
people found
this helpful
this helpful
The team at Hannels have been fantastic from start to finish. We have had every confidence in their advice and recommendations....
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Oct 01, 2024
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Hi Sam!
Thank you for your 5-star review of your moving experience with Olivia, Mya and the Lettings team.
We're really pleased to see that you've found them to be fantastic from start to finish and that you have confidence in their advice and recommendations. The team there pride themselves on their knowledge and service so they'll be delighted to see this mentioned in your comments.
On behalf of the whole team here, thank you for trusting Hannells to find a tenant for your property an ...
Sep 28,2024
Sep 28,2024
3
people found
this helpful
this helpful
The team at Hannells are excellent and deliver an outstanding service, Vicki and Mya have been fantastic and very supportive - they understand me as an individual and not just as a client and have been very supportive and they consistently provide a high level ...
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Sep 30, 2024
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Hi "A"!
Thank you so much for such a wonderful 5-star review of your moving experiences with Mya, Vicky and the lettings team.
We're really pleased to see that you feel the service delivered has not only been excellent, but that Vicky and Mya in particular have both been supportive, responsive and efficient. The team there pride themselves on delivering a top-notch service to their Landlords so they'll be delighted to see your comments.
On behalf of the whole team here, thank you for co ...
Sep 28,2024
Sep 28,2024
3
people found
this helpful
this helpful
Mya, Olivia and the team at Chellaston have been great. They marketed and successfully let my property very quickly. The process was clear and I was kept well informed throughout. All the members of the team were friendly and helpful and communicated well with each ...
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Sep 30, 2024
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Hi Sarah!
Thank you for taking the time to leave such a brilliant review of your moving experience with Mya, Olivia and the Lettings team.
We're really pleased to see that they were able to find a great tenant for your property quickly and that they kept you informed throughout the process. The team there pride themselves on delivering a fantastic service and both Mya and Olivia in particular will be delighted to see your comments.
On behalf of the whole team here, thank you for trustin ...
Sep 24,2024
Sep 24,2024
2
people found
this helpful
this helpful
Thanks to Mya for managing my letting. Excellent communication. Felt at ease as my first time letting through an agent....
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Sep 25, 2024
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(1)
Hi Beverley!
Thank you for taking the time to leave such positive feedback about your moving experience with Mya and the Lettings team.
We're delighted to see that the team have communicated well and made you feel at ease, especially with it being the first time you've used a letting agent - and Mya will be really pleased to see your comment.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally ...
Sep 23,2024
Sep 23,2024
2
people found
this helpful
this helpful
Leanna was very helpful and efficient during the whole process....
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Sep 24, 2024
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(1)
Hi Dylan!
Thank you for your 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you found Leanna to be very helpful and efficient and she'll be delighted to see your comments.
On behalf of the whole team here, thank for for feedback and if we can be of service to you again in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Sep 23,2024
Sep 23,2024
2
people found
this helpful
this helpful
All the people are very helpful and patience with my requests...
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Sep 24, 2024
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(1)
Hi Ryan!
Thank you for your 5-star review of your moving experience with Olivia, Mya and the Lettings team.
We're really pleased to see that you found them to be very helpful and patient with your requests. The team there pride themselves on delivering a great service to their Landlords so they'll be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally good service for ...
Sep 20,2024
Sep 20,2024
2
people found
this helpful
this helpful
Brilliantly easy and stress-free - thank you Leanna and team....
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Sep 20, 2024
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(1)
Hi Luke!
Thank you for your 5-star review of your moving experience with Leanna and the Lettings team!
We're delighted to see that your experience with them has been brilliantly easy and stress-free, and Leanna will be really pleased to see your comments.
On behalf of the whole team here, thank you for your positive feedback and if we can be of service to you again in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells ...
Sep 20,2024
Sep 20,2024
2
people found
this helpful
this helpful
Leanna helped with our tenancy renewal process. We appreciate that she reached out a couple months before the end of our current tenancy agreement, and made the process very easy for us!...
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Sep 20, 2024
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(1)
Hi Tracy!
Thank your for your 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that she made the process of renewing your tenancy easy and reached out early to get it sorted in time.
On behalf of the whole team here at Hannells, thank you for your feedback and if there's anything we can do to help in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Ex ...
Sep 20,2024
Sep 20,2024
1
people found
this helpful
this helpful
Thank you very much to Hannells for finding us our new home. The service we received was exceptional. The staff helped in every way they could. We would definitely recommend them....
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Sep 20, 2024
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Hi Melvin!
Thank you so much for such a brilliant review of of your moving experience with Mya, Vicky and the Lettings team.
We're really pleased to see that not only were we able to help you find a new home, but that the service you received was exceptional and they helped in every way they could. The team there take great pride in helping their customers so they'll be delighted with your comments and your recommendation means a lot us all.
On behalf of the whole team here at Hannells, ...
Sep 20,2024
Sep 20,2024
1
people found
this helpful
this helpful
Leanne was very professional and quick to reply to my queries and get back to me. She definitely deserves good rating as she’s very helpful and friendly....
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Sep 20, 2024
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Hi Susete!
Thank you for your 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you found Leanna professional, friendly, helpful and quick to reply to your queries. She's an asset to the team there and will be delighted to see your comments.
On behalf of the whole team here at Hannells, thank you for your positive feedback and if we can be of service to you in the future, please feel free to reach out!
All the very best,
Be ...
Sep 18,2024
Sep 18,2024
1
people found
this helpful
this helpful
Hannells were extremely professional throughout the process. Mya looked after me every step and kept me informed at all times....
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Sep 19, 2024
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Hi Gillian!
Thank you for such a wonderful 5-star review of your moving experience with Mya and the Lettings team.
We're delighted to see that you felt they've been extremely professional throughout the process and that you felt looked after and kept up to date by Mya at every step of the way.
On behalf of the whole team here at Hannells, thank you for your feedback and if we can be of service to you again in the future, please feel free to reach out.
All the very best,
Benjamin ...
Sep 18,2024
Sep 18,2024
1
people found
this helpful
this helpful
Good service, very helpful and answers our questions and concerns....
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Sep 19, 2024
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Hi Keeling!
Thank you for your positive feedback of your moving experience with Mya and the Lettings team.
We're really pleased to see that you feel you've had a good service and that the team has been very helpful and always answered your questions and concerns.
On behalf of the whole team here at Hannells, thank you for your feedback and if we can be of service to you in the future please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Ha ...
Sep 18,2024
Sep 18,2024
1
people found
this helpful
this helpful
Olivia and Mya have been very helpful and friendly so far as this is the first time I've rented a property....
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Sep 19, 2024
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Hi Jo!
Thank you for taking the time to leave such a positive review of your moving experience with Mya, Olivia and the Lettings team.
We're really pleased to see that you've found them helpful and friendly and both Mya and Olivia will be delighted to know that they've made a difference in helping you to rent your property for the first time.
On behalf of the whole team here, thank you fort trusting Hannells to find a great tenant for your property and we look forward to being of equall ...
Sep 17,2024
Sep 17,2024
1
people found
this helpful
this helpful
Quick and easy process on renewing our yearly tenancy contract....
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Sep 18, 2024
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Hi Blake!
Thank you for taking the time to leave a 5-star review of your moving experience with Leanna and the Lettings team. We're delighted to see that you felt the service from Leanna was both quick and easy.
On behalf of the whole team here at Hannells, thanks again for your positive feedback and if there's anything we do to help in the future, please feel free to reach out!
All the very best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Sep 16,2024
Sep 16,2024
1
people found
this helpful
this helpful
Quick and easy tenancy renewals and property inspections from Hannells...
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Sep 17, 2024
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Hi Peter!
Thank you for your 5-star review of your moving experience with Leanna, Kerrie and the Lettings team.
We're really pleased to see that you found the team to be quick and easy to deal with in relation to your property inspection. The team their pride themselves on their service to both their tenants and Landlords so they'll be delighted to see your comments.
On behalf of the whole team here at Hannells, thank you for your positive feedback and please feel free to reach out if t ...
Sep 14,2024
Sep 14,2024
1
people found
this helpful
this helpful
Leanna is really helpful and deals with issues / queries quickly. I almost forget that we have a rental property because Leanna and the team manage it effectively on our behalf....
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Sep 17, 2024
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Hi Neil!
Thank you for such a fantastic review of your moving experience with Leanna and the Lettings team.
We're delighted to see that the team manage your property so effectively that you almost forget you even have rental properties! That's exactly the type of service that the whole team aim to deliver so they'll be really pleased to see this mentioned in your comments, especially Leanna.
On behalf of the whole team here, thank you for trusting Hannells with the management of your pr ...
Sep 14,2024
Sep 14,2024
1
people found
this helpful
this helpful
Leanna has always been very helpful and has carried out the renewal of the contract for my tenants efficiently and professionally....
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Sep 17, 2024
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Hi William!
Thank for so much for such a positive review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you've always found Leanna to be very helpful, efficient and professional in your dealings with her - things that the whole team pride themselves on and Leanna in particular will be delighted to see your comments.
On behalf of the whole team here, thank you for trusting Hannells with the management of your property and we look forward to ...
Sep 14,2024
Sep 14,2024
1
people found
this helpful
this helpful
Easy, efficient, hassle free renewal process. Good communication. Thank you....
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Sep 17, 2024
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Hi Storme!
Thank you for taking the time to leave a 5-star review of your moving experience with Leanna and the Lettings team.
We're really pleased to see that you found them easy to deal with, efficient and felt that their communication was good. The team there pride themselves on their service so they'll be delighted to see your comments.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally g ...
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