5 Star Review
Jan 28,2019
By:
'Granny'
Jan 28,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE23
Lettings (as a Landlord)
Postcode: DE23
2
people found
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The Pride Park team have given me a consistently high standard of service. I appreciate the way I am kept informed of all developments and provided with relevant documentation..
My properties are inner city and newly refurbished and the team has assisted me in my ...
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Comment on agent fees
OK
2
people found
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5 Star Review
Jan 26,2019
By:
'Kay'
Jan 26,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Tenant)
Postcode: DE22
3
people found
this helpful
Hannells lettings staff are friendly, accomodating and they're so wonderful, because the friendly staff is always there to help you with your needs....
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Comment on agent fees
Good
3
people found
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5 Star Review
Jan 26,2019
By:
'Clare'
Jan 26,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Landlord)
Postcode: DE22
2
people found
this helpful
Leanna has recently found a tenant for our property. She was very proactive and found the tenant very quickly. Leanna kept us updated at all stages and we would highly recommend....
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Comment on agent fees
Competitive
2
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“A truly stress free and quality service....”
5 Star Review
Jan 25,2019
By:
'Matt'
Jan 25,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Postcode: DE24
2
people found
this helpful
Heather explained exactly how the process worked and what i needed to provide from the start. She then guided me throughout and went above and beyond to secure a lodger that was a great match for my property. I cant recommend Heather and Hannells enough....
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Comment on agent fees
The fees are acceptable for such a great service.
2
people found
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“Excellent Communication...”
5 Star Review
Jan 22,2019
By:
'Mr'
Jan 22,2019
Services: Lettings (as a Landlord)
Rent PCM: £995
Would you recommend?: Yes
Postcode: DE3
Lettings (as a Landlord)
Rent PCM: £995
Postcode: DE3
2
people found
this helpful
We are letting out our properly whilst living 130 miles away and nothing has been too much trouble for Leanna and her team. From seeking out tenants to arranging extra sets of keys and a gas safety certificate, everything has been dealt with quickly and calmly. ...
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2
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“Professional & helpful from the outset...”
5 Star Review
Jan 14,2019
By:
'Mrs'
Jan 14,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE72
Lettings (as a Landlord)
Postcode: DE72
1
people found
this helpful
The Team at Handel's have provided a first class service from the outset. It is the first time we have ever rented out our property and they have made it simple and stress free, guiding us through the process and finding the perfect tenants. Thank ...
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Comment on agent fees
Very reasonable for such a full service
1
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“An Excellent, stress free experience....”
5 Star Review
Jan 13,2019
By:
'Ria'
Jan 13,2019
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: DE73
Lettings (as a Tenant)
Rent PCM: £995
Postcode: DE73
1
people found
this helpful
I had such an excellent experience with Hannells lettings. Each member of staff I dealt with certainly went the extra mile to ensure that my house move was stress free and exciting. They answered many of my questions without hesitation and I know they all ...
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Comment on agent fees
I would say a fair price in comparison to.othet agencies
1
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1 Star Review
Jan 11,2019
By:
'Paige'
Jan 11,2019
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DE24
Lettings (as a Landlord)
Postcode: DE24
1
people found
this helpful
Poor Communication from start to finish, we went away for a year and rented our property through Hannells with the Gold Package, I still don't know what we were supposed to get with that. I had to email every month and ask what was happening ...
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Comment on agent fees
We paid £46 per month for a supposed stress free, fully managed service and never got it.
1
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“Friendly, good communication and super quick!...”
5 Star Review
Dec 20,2018
By:
'Rehan'
Dec 20,2018
Services: Lettings (as a Landlord)
Rent PCM: £825
Would you recommend?: Yes
Postcode: DE23
Lettings (as a Landlord)
Rent PCM: £825
Postcode: DE23
1
people found
this helpful
Mainly dealing with Holly who was super helpful and very responsive. She would get back to any queries I had pretty quickly and also guided me through what I needed to provide which was useful.
Only came across Eliza on the day the tenant moved ...
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Comment on agent fees
I letted before with IMS who were cheaper but given the service I got from Hannells I was happy with the cost
1
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5 Star Review
Dec 20,2018
By:
'Alison'
Dec 20,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE6
Lettings (as a Landlord)
Postcode: DE6
1
people found
this helpful
I'm a private landlord and I used Hannells Lettings one-off service for the tenant's check-out inspection/inventory. It was really easy to organise and the team there were a pleasure to deal with. Very friendly and helpful. I'd use again....
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Comment on agent fees
Standard fee.
1
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5 Star Review
Dec 20,2018
By:
'Michelle'
Dec 20,2018
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: DE3
Lettings (as a Tenant)
Rent PCM: £750
Postcode: DE3
1
people found
this helpful
Very happy with the service received from Leanne and Eliza.
Both very professional and lovely to deal with through the whole moving experience....
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Comment on agent fees
Quite expensive but when it comes to renting it's what I expected.
1
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5 Star Review
Dec 17,2018
By:
'Brown'
Dec 17,2018
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Rent PCM: £695
Postcode: DE24
1
people found
this helpful
I have dealt with this team for a couple of years.They all show a professional attitude at all times.They are very helpful and know the letting business.Jenna reacts to any issues and Heather does a soperb job of taking the photos of ...
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Comment on agent fees
Agent fees are reasonable and it is a consideration when choosing an agent as changes in buy to let over the last few years is making it a less attractive choice to invest your savings.
1
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5 Star Review
Dec 17,2018
By:
'Rob'
Dec 17,2018
Services: Lettings (as a Tenant)
Rent PCM: £345
Would you recommend?: Yes
Postcode: NG23
Lettings (as a Tenant)
Rent PCM: £345
Postcode: NG23
1
people found
this helpful
Very good service, anything unclear to me was clarified, providing clarity and reassurance with no fuss. Professional but still friendly, its been as easy so far as these things can be really. thanks....
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Comment on agent fees
Well, they are are Hannells fees that ive been charged, and they are very high- it is what it is. That's down to Hannells.
1
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5 Star Review
Dec 06,2018
By:
'Diju'
Dec 06,2018
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: DE3
Lettings (as a Tenant)
Rent PCM: £700
Postcode: DE3
1
people found
this helpful
Outstanding service - from the viewings to the final delivery of the house. They know what they are doing and taking ownership and prompt responses when required. I lived in multiple areas in the UK and I never faced such a smooth transition for a ...
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1
people found
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5 Star Review
Dec 05,2018
By:
'J'
Dec 05,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Tenant)
Postcode: DE22
1
people found
this helpful
Really pleased we were able to secure our new home on the time that works for us. Great effort by Holly Edmunds and the team to organise everthing efficiently!
Very friendly team. Always helpful and understanding.
Keep it up!...
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1
people found
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5 Star Review
Nov 22,2018
By:
'Adam'
Nov 22,2018
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: DE21
Lettings (as a Tenant)
Rent PCM: £695
Postcode: DE21
2
people found
this helpful
Couldn't fault the service i received from not just Leanna or Donna, but from the whole Hannells team. From Heather showing me the property, (and helping me find the ideal house) to Leanna's ability to answer questions quickly and professionally, to Donna's time spent showing ...
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2
people found
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“Thanks to all at Hannells Lettings!...”
5 Star Review
Nov 19,2018
By:
'John'
Nov 19,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Postcode: DE24
1
people found
this helpful
We want to thank all involved for the way Hannells Lettings have made the experience of finding and putting a new tenant into our property very easy and stress free. Thanks for a very good job done!...
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1
people found
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5 Star Review
Nov 14,2018
By:
'Donna'
Nov 14,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Postcode: DE24
1
people found
this helpful
Excellent service from Hannells. Holly has been a great help, always returns my a calls/emails and deals with any queries quickly and effectively, and always in a friendly manner....
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1
people found
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“Excellent customer service...”
5 Star Review
Nov 14,2018
By:
'170'
Nov 14,2018
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: DE21
Lettings (as a Tenant)
Rent PCM: £595
Postcode: DE21
1
people found
this helpful
We have previously been with other agencies and Hannell's is by far the best agency to deal with. It has been so easy and the staff have been so helpful and catered for all our needs....
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Comment on agent fees
Good
1
people found
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“Very helpful members of staff 100% recommendation...”
4 Star Review
Nov 12,2018
By:
'Ru'
Nov 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: DE1
Lettings (as a Tenant)
Rent PCM: £525
Postcode: DE1
1
people found
this helpful
Leanna was so helpful from the beginning. From finding the house and the application process. Lovely and very friendly.
Liz is the best inventory guide I've ever met. Very through and best attention to detail.
Many many thanks, Ru and Steve...
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Comment on agent fees
N/A
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 10,2018
By:
'Kamala'
Nov 10,2018
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Tenant)
Rent PCM: £595
Postcode: DE22
1
people found
this helpful
Joshua and I would really like to thank Heather for helping us rent our dream home. She really pushed us forward to our now landlord and we have never been happier. She is very personable and professional. She is a credit to Hannel's....
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Comment on agent fees
Highest price we have seen, but all ran smoothly so no complaints.
1
people found
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5 Star Review
Oct 31,2018
By:
'Kylie'
Oct 31,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE24
Lettings (as a Landlord)
Postcode: DE24
2
people found
this helpful
Outstanding service at Hannells, Donna was extremely helpful and very professional. Nothing was too trouble which made things a lot easier.
Thankyou Donna!...
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2
people found
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5 Star Review
Oct 30,2018
By:
'Happy'
Oct 30,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Landlord)
Postcode: DE22
1
people found
this helpful
I am a professional landlord with several residential properties in Derby for well over 15 years. One of my tenants needed to leave before his tenancy had ended. The team at Hannells (Leanna and Jenna ) went swiftly into action getting the marketing and viewings arranged. Whilst ...
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Comment on agent fees
Excellent value for money
1
people found
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“Great job- well done team!...”
5 Star Review
Oct 26,2018
By:
'Vijay'
Oct 26,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE23
Lettings (as a Landlord)
Postcode: DE23
1
people found
this helpful
Always get a good and professional service from Heather, Hollie and Leanna.
Keep up the good work. Great team - thanks a lot
Vijay...
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Comment on agent fees
Good
1
people found
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“Very helpful and prompt...”
5 Star Review
Oct 24,2018
By:
'Victoria'
Oct 24,2018
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: DE21
Lettings (as a Tenant)
Rent PCM: £750
Postcode: DE21
1
people found
this helpful
Leanna made the whole process of renting my first house very easy. She was very approachable and friendly - highly recommended...
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1
people found
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“A credit to the company...”
5 Star Review
Oct 23,2018
By:
'Fordie1368'
Oct 23,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE3
Lettings (as a Landlord)
Postcode: DE3
1
people found
this helpful
Hollie's professional, friendly and bubbly personality makes her a pleasure to speak to. She is extremely hard-working and takes a pride in ensuring that her team provide the best possible level of service....
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1
people found
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5 Star Review
Oct 19,2018
By:
'Bowler'
Oct 19,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE65
Lettings (as a Landlord)
Postcode: DE65
1
people found
this helpful
Hannells look after all of our properties,and I can't fault them in the slightest.
They're consistently professional in their approach, both tenants and landlords are kept well informed of any developments, and any issues are sorted out promptly and without fuss....
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Comment on agent fees
Fees are very reasonable
1
people found
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5 Star Review
Oct 17,2018
By:
'Jasmine'
Oct 17,2018
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: DE23
Lettings (as a Tenant)
Rent PCM: £695
Postcode: DE23
1
people found
this helpful
Really friendly and happy to help. They were very busy at times but did always get back to us as promised....
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1
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“First Class treatment all the way...”
5 Star Review
Oct 16,2018
By:
'Andrea'
Oct 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE23
Lettings (as a Tenant)
Postcode: DE23
1
people found
this helpful
Nothing was too much trouble for Leanna or Eliza. We also had help from Heather and Hollie. Messages were always passed on and all the team were very friendly and professional. Leanna kept us updated all the way and put up with some really stupid ...
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Comment on agent fees
Not sure what the agent fees were so can't comment. Do think the rent is a little high but I suppose you get what you pay for in a lovely area.
1
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5 Star Review
Oct 16,2018
By:
'Stewart'
Oct 16,2018
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: DE22
Lettings (as a Landlord)
Rent PCM: £650
Postcode: DE22
1
people found
this helpful
Everyone at Hannells make the letting side of our business so easy.
Heather constantly keeps me updated and Eliza seems to let every property first viewing!
Then everything in the back office is sorted perfectly.
Can't thank them enough, would recommend very highly....
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Comment on agent fees
Very competitive - Good
1
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