97% lettings valuation accuracy
98% lettings fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you ...
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As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that far outweighs the offerings from other letting agents.
Latest Reviews
Featured Review
a
reviewed by 'Richard Nayler'
23rd Dec 2024
reviewed by 'Alicja Berganska'
18th Dec 2024
reviewed by 'Judith'
13th Dec 2024
reviewed by 'YK'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 183 | 7 | 321 | 17 | 15 | 2 | 6 | 1 | 15 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 18,2021
Sep 18,2021
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Hannells have a helpful and responsive team. Would recommend to one and all. We were kept updated throughout the whole process....
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Sep 09,2021
Sep 09,2021
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Thanks to Jenna who makes our boiler setting up quickly as possible and the way she replies to our emails is so quick 😊...
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Sep 08,2021
Sep 08,2021
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Incredible from start to finish, made the process of renting a flat a quicky, easy and smooth process. Great communication also....
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Sep 08,2021
Sep 08,2021
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We had a great experience with Hannells Lettings, Leanna really took the time to understand our families needs and always made us feel as though we were priority. The house we’ve recently moved into is absolutely perfect and we couldn’t be happier, the ...
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May 26,2021
May 26,2021
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Very helpful and understanding in dealing with my aunts flat. They have kept me informed of any developments. They have sold the flat really quickly....
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Mar 15,2021
Mar 15,2021
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This is not a personal attack
On a personal level, I would like to apologise to them had I offended them, but I was upset, again the phone calls are recorded, I did not use any foul language in my argument, but I did come ...
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Mar 15, 2021
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(1)
Hi Murteza,
Thank you for your feedback.
We understand your frustration with the results of the credit check portion of your application. If you feel as though the issues with your credit history are unfounded or that you have been mislead by a creditor or financial institution, this is an issue which you should immediately raise with the creditor in question, your bank or the financial authorities. As I am sure you are aware, Hannells Estate Agents have no authority over your credit his ...
Mar 12,2021
Mar 12,2021
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From Start to Finish Leanna has been absolutely amazing with us, she has gone out of her way to help us with our move. We really appreciate all the hard work, we would definitely recommend Hannells to either rent/buy with. Thank you again Leanna. 5*...
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Feb 27,2021
Feb 27,2021
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Great service. They were polite and friendly and made the experience really smooth and easy. Would be happy to use again. Thank you!...
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Feb 24,2021
Feb 24,2021
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First time i've ever rented a property and Hannells have been nothing short of excellent on their Customer Service.
I am now settled and really happy in my property and the whole transition (especially through this global Pandemic) has been really smooth and straight forward.
...
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Feb 23,2021
Feb 23,2021
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Excellent communication throughout the house selling process. No question was to small to answer and i felt supported by the Hannells team. I would highly recommend them if you are selling your house....
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Feb 16,2021
Feb 16,2021
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We have a problem with our bathroom floor as soon as we reported the problem Hannells got straight in to the problem and with in a week it was all sorted out for us, thank you for all the time and help given...
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Feb 07,2021
Feb 07,2021
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Hannells have been managing our property now for over 12 months and we have only praise for the service we have received from Hollie, Jenna, Victoria, Leanna and all the other members of staff we have had dealings with. For a reasonable cost we haven't had ...
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Jan 25,2021
Jan 25,2021
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My organisation has been very impressed with the personal service that we have received from Hannells.
They were very good to deal with, transparent and communicated well; they managed to secure a second buyer for the two properties (each a small terraced house), we were ...
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Jan 25,2021
Jan 25,2021
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The whole team were very approachable at all times, the team provided frequent updates in a professional manner which were very useful....
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Dec 19,2020
Dec 19,2020
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The market needs more companies and professionals like that!
From the initial contact to the signing of the contract, everything went very well, efficiently and very friendly.
A special mention to Leanna Holmes, who promptly offered to help with whatever was needed and answered all ...
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Dec 19,2020
Dec 19,2020
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Great experience with the Hannells team. Everyone on the team is very professional.
Thanks especially to Leanna Holmes who is very attentive and kind. She is always ready to help.
Best customer service....
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Dec 16,2020
Dec 16,2020
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Leanna was so helpful from the beginning to end of our property hunting, and nothing was too much trouble for her. She was very timely with her responses and always answered our queries clearly and efficiently. Thank you for all your help, Leanna!...
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Dec 11,2020
Dec 11,2020
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It was a pleasure dealing with Leanna and her colleagues at Hannells Chellaston branch. The communications were excellent and all questions answered quickly and efficiently. It was particularly good to deal with people who rang back and returned phone calls. After encountering all sorts problems ...
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Dec 07,2020
Dec 07,2020
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Friendly and helpful staff. Everything was explained to us because this is our first time renting. We love our new home and cannot wait to get moved in....
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Dec 04,2020
Dec 04,2020
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Quick and easy customer service with advice given throughly whenever needed. Will definitely be using Hannells again in the future....
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Nov 03,2020
Nov 03,2020
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Ten out of ten service from start to finish made everything so easy to sort out as I’m new to this it really made a difference would have no problem recommending your service...
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Jul 11,2020
Jul 11,2020
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Leanna Holmes was very friendly and handled the handover very professionally.
She is very responsive and the move in was easy....
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Jun 22,2020
Jun 22,2020
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I would totally recommend Hannells as a letting agent. They fully manage two properties for me and I have always been impressed with their friendliness and professionalism. The tenants they have found have been good and I have been especially impressed by the way they ...
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Mar 22,2020
Mar 22,2020
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Very helpful, good communication and service. Hannells now manage 2 of our properties and we would use them again. Sorry for the late review - couldn't access it from phone...
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Mar 20,2020
Mar 20,2020
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Leanne was fantastic with guidance trough my application for house rental.
Even i was declined on different property, i still had phone call for more options regards my wishes. Absolutely amazed by service!...
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Mar 15,2020
Mar 15,2020
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Excellent, i think this word says it all.
We have an easy time with starting with the initial visit until the time we we're able to rent the property....
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Mar 10,2020
Mar 10,2020
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Hennalls provided an excellent service. Very professional and prompt services. Staff is very friendly and professional. Very good app n communication....
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Mar 10,2020
Mar 10,2020
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Great service, probably the most affordable complete service around.
Friendly staff always happy to help and always remain impartial.
Few problems but all resolved amicably.
Given a choice I would do the same again....
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Mar 10,2020
Mar 10,2020
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Very pleased with the service. Very friendly and helpful staff. Used hannells lettings before on another property and the service was the same....
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Mar 10,2020
Mar 10,2020
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Lovely team, very friendly and made it really simple and easy for us to move into our first property hassle free....
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Leanna Holmes
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Olivia
Chloe
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Jenna Dolman
(29)
Vicky Jones
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Kerrie
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12:38 PM 02/10/2024 by allAgents
Awards won by Hannells, Derby DE73 6TB
-
2024
Best Letting Agent in Derby
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2024
Best Letting Agent in DE73
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2024
Best Letting Agent in Midlands
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2023
Best Letting Agent in Derby
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2023
Best Letting Agent in DE73
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2022
Best Letting Agent in DE73
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2022
Best Letting Agent in Derby
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2024
Best Estate Agent in DE73
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2023
Best Estate Agent in DE73
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2022
Best Letting Agent in Midlands
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2022
Best Estate Agent in DE73
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2023
Best Letting Agent in Midlands
