Alvaston, Derby, DE24
4.9/5, 605 reviews
95% recommended
97% sales valuation accuracy
99% sales fee satisfaction
No description for branch.
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

View all Reviews 605
19th Dec 2024
reviewed by 'Luisa'
“Having a fantastic experience with Hannellls as all the house I viewed was with this estate agent till I finally ......”
19th Dec 2024
reviewed by 'luke'
“Excellent!From start to finish Hannells have been fantastic, they developed an excellent customer rapport and communication was incredible. They ......”
19th Dec 2024
reviewed by 'Jake'
“Extremely efficient & friendly service provided by Eliza & Debbie - regular progress updates emails sent which not many other agents seem ......”
18th Dec 2024
reviewed by 'Janet'
“Good professional and efficient service provided in a timely manner....”
17th Dec 2024
reviewed by 'Sam Morris'
“I have found the team at Alvaston Hannells friendly, helpful and straight forward to work with. The marketing of my ......”
17th Dec 2024
reviewed by 'Dan'
“Such an amazing team, and kept us updated throughout the whole process, and whenever we popped into the office, we ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Hannells
27 Shardlow Road
Alvaston,Derby
Derbyshire
DE24 0JG
01332 573130

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £26,875 £26,700,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 1 0 0 273 13 258 14 28 4
Areas covered
  • DE24
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

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Hannells Image 1
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73

“Over all great experience...”

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Apr 17,2019
Minithumbup
By: 'Claire'
Apr 17,2019
0 people found
this helpful
Great service, quick sale, fair fees, all the staff at Alvaston are very professional and helpful would definitely use hannels again...
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Comment on agent fees
The fees are very fair
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“Whirlwind Sale !!...”

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Apr 17,2019
Minithumbup
By: 'Mr'
Apr 17,2019
0 people found
this helpful
Sold our house in less than 24 hours.....for the asking price !! It doesnt really get much better than that !! All staff encountered so far have been extremely professional and helpful, answering any questions / concerns we've had along the way...
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Comment on agent fees
Although a lot of money i very much doubt an online agent (cheaper option) would have the local knowledge and contacts to enable a sale this quickly therefore at this point in time it appears good value
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“Excellence...”

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Apr 16,2019
Minithumbup
By: 'Karen'
Apr 16,2019
0 people found
this helpful
Was difficult to only pick two staff who have provided an excellent service as they all have without exception. Not only have we sold through this agent but also both viewed and subsequently purchased through them as well. We have never felt under valued or ...
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Comment on agent fees
Expensive but then it is an expensive industry. When you feel that a good job was done it makes paying the bill a little easier.
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“Purchase...”

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Apr 13,2019
Minithumbup
By: 'Naj'
Apr 13,2019
0 people found
this helpful
Natalie is kind and very polite. It was wonderful dealing with her which made the experience seemless, she kept me updated all the time which was excellent and answered all the questions I had on the lease which was reasonable and helped me pursue it ...
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Comment on agent fees
Yes very much so
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“Faultless...”

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Apr 09,2019
Minithumbup
By: 'Hannah'
Apr 09,2019
0 people found
this helpful
I can't fault the service we've received on buying my first home. Right from booking a viewing through the process to having an offer accepted Rob has been professional and patient with all the questions we've had as first time buyers. Gail is seeing us ...
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Comment on agent fees
We had no home to sell so cannot comment
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“Great easy service...”

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Apr 06,2019
Minithumbup
By: 'GDW'
Apr 06,2019
4 people found
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable. We look forward to working with them again in the future....
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Comment on agent fees
Good
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“Professional...”

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Apr 05,2019
Minithumbup
By: 'Angela'
Apr 05,2019
0 people found
this helpful
Toby, Rob and Natalie have handled the sale of my property professionally, politely and swiftly. They are very approachable and I will recommend the company at every opportunity. Thank you...
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Comment on agent fees
Reasonable and well deserved. Excellent service
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“shardlow rd...”

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Apr 01,2019
Minithumbup
By: 'hector'
Apr 01,2019
0 people found
this helpful
One problem was that the property was initially over valued which may have had a negative sale effect. Also the commission was set without a chance to barter. However at the end of the sale process the agent has kept us well informed...
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Comment on agent fees
a little high
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“Professional, friendly and committed...”

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Mar 22,2019
Minithumbup
By: 'Shaun'
Mar 22,2019
0 people found
this helpful
I had a great experience purchasing through Hannells with the help of Tricia. I felt very well I forward and she liaised proactively to manage a few difficult issues to ensure a smooth purchase. Hopefully be purchasing again soon and look forward to meeting Tricia ...
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Comment on agent fees
Excellent value
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“Alvaston...”

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Mar 13,2019
Minithumbup
By: 'Philip'
Mar 13,2019
0 people found
this helpful
I found that Hannells displayed a high level of professionalism from my first meeting with Toby through the whole process of selling the property including being kept up to date with viewings & being issued with a time flow chart indicating approximate time scales for the ...
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Comment on agent fees
The fees seem to be competitive when compared with other agents in the area.
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“Another success story...”

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Mar 13,2019
Minithumbup
By: 'Still'
Mar 13,2019
0 people found
this helpful
Despite an initially optimistic assessment of the property value (would have had 5 stars otherwise) , I have a second successful sale through this office. The sales staff are ever helpful and post-sales, Gail has the patience of a saint....
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Comment on agent fees
Not the cheapest but you really do get what you pay for. Making promises is easy. Hannells have delivered.
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“Fantastic Service once again...”

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Mar 13,2019
Minithumbup
By: 'Steve'
Mar 13,2019
0 people found
this helpful
I sold my property through hannells and from start to finish the service and communication was great, accurate valuation compared to others, and always received honest feedback....
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Comment on agent fees
competitive
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“Fantastic Service once again...”

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Mar 13,2019
Minithumbup
By: 'Steve'
Mar 13,2019
0 people found
this helpful
I sold my property through hannells and from start to finish the service and communication was great, accurate valuation compared to others, and always received honest feedback....
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Comment on agent fees
competitive
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“Patience!...”

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Mar 12,2019
Minithumbup
By: 'Tracy'
Mar 12,2019
0 people found
this helpful
Both members of staff have been incredibly patient in what has been a long process. They have always been understanding and gave me the time to do all viewings I needed to do to get everything in place. It was a pleasure working with them ...
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Comment on agent fees
N/a
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“Excellent service...”

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Mar 12,2019
Minithumbup
By: 'Jaybee'
Mar 12,2019
0 people found
this helpful
From first contact Hannells Alvaston staff have been very helpful and proactive. Toby had an excellent knowledge of the local market and we felt confident in his opinion and advice. Natalie has kept us informed at every step. The property sold a lot quicker than ...
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Comment on agent fees
Fair and fixed
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“Helpful and Efficcient and i would Recomment the service of this Agent...”

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Mar 11,2019
Minithumbup
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Rachel Daly
By: 'Manjit'
Mar 11,2019
0 people found
this helpful
Gail was so helpful in explaining what I needed to do and putting me in touch with the right people. She was always available to answer any questions I had (no matter how silly and small they were) and overall I received a fantastic and ...
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Comment on agent fees
Good
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“Fantastic support...”

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Mar 08,2019
Minithumbup
By: 'Ellie'
Mar 08,2019
0 people found
this helpful
Natalie responded quickly and helpfully to all of our queries and found us the house of our dreams. We couldn't fault the service provided....
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“Excellent service/Result...”

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Mar 06,2019
Minithumbup
By: 'Neil'
Mar 06,2019
0 people found
this helpful
My house was placed on the market Friday and was sold Monday, Toby and Rob both came round to discuss the sale, very good knowledge of the area and they had prospective buyers waiting to view, they were very easy to talk to and were ...
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Comment on agent fees
I found the fees ok, it cost money to sell a house , thats life and i dont like the idea of these internet based sites, there local, they have a wealth of experiance with Derby and i think its worth the cost to have this at the end of the phone.
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“SPEEDY SERVICE...”

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Mar 05,2019
Minithumbup
By: 'ERNIE'
Mar 05,2019
0 people found
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SUPER SPEEDY RESPONSE TO MY PURCHASE INQUIRY , FAST RETURN CALLS . COMMUNICATION VERY EFFICIENT ALSO FOUND THIS WITH THE CHADDESDEN OFFICE. A COMPANY WELL ON THE BALL...
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Comment on agent fees
GOOD THINK ABOUT THE NORN
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“Great Team...”

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Mar 03,2019
Minithumbup
By: 'Donna'
Mar 03,2019
0 people found
this helpful
We are property investors who have started working alongside the team in Alvaston over the past month or so. Toby and Rob are friendly, approachable and knowledgeable about the properties that they have on their books. Rob is great at communication and keeps in contact ...
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“Excellent service...”

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Feb 27,2019
Minithumbup
By: 'Page74'
Feb 27,2019
0 people found
this helpful
Brilliant service received from Rob in relation to our recent purchase, despite Rob not being our selling agent he has been extremely helpful in assisting us with our recent purchase, nothing is too much trouble. He always calls to update when he says he will, ...
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Comment on agent fees
n/a
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“Top Service!...”

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Feb 26,2019
Minithumbup
By: 'Sammy'
Feb 26,2019
0 people found
this helpful
From making the viewing with Rob to the actual viewing itself with Toby the service was excellent. Can't wait to purchase our first house & hopefully it'll be with Hannells!...
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“Excellent...”

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Feb 19,2019
Minithumbup
By: 'David'
Feb 19,2019
0 people found
this helpful
We found Hannells to be very helpful and quick at dealing with issues. They always had good advice when problems arose and were quick to act. Gail was always friendly and responsive and we had an all round first rate service....
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Comment on agent fees
Good
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“....”

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Feb 19,2019
Minithumbup
By: 'Mandi'
Feb 19,2019
0 people found
this helpful
Toby was very patient and informative on both viewings. Rob was excellent on the phone and face to face, making sure he answered my questions in easy to understand lingo....
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Comment on agent fees
Ok. Don't know the market but seemed fair.
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“Poor service...”

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Feb 18,2019
Minithumbdown
By: 'Pete'
Feb 18,2019
3 people found
this helpful
Had a valuation visit today took time off work and the agent made me feel uncomfortable in my home then the value was a lot lower than others which was fine which I expected but didn't like the way was made to feel plus the ...
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Comment on agent fees
Don’t know
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“Very good...”

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Feb 05,2019
Minithumbup
By: 'Stacey'
Feb 05,2019
0 people found
this helpful
All the agents I spoke with were very helpful especially Gail and Natalie. I would definitely recommend to any buying or selling their home....
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“Good service...”

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Feb 04,2019
Minithumbup
By: 'Craig'
Feb 04,2019
0 people found
this helpful
We purchased a property in Shardlow via Hannells Alvaston branch. Initially we were shown around the property by Toby, who was both professional and honest. We dealt mostly with Natalie for the purchase, who was always helpful and happy to accommodate any requests. We would ...
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“House Purchase...”

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Feb 03,2019
Minithumbup
By: 'Arthur'
Feb 03,2019
0 people found
this helpful
Gail was always happy to help with any queries and always rang back if a message was left. Very helpful in sorting out the solicitor that was holding every thing up....
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Comment on agent fees
Reasonable
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“House Purchase...”

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Jan 28,2019
Minithumbup
By: 'Clive'
Jan 28,2019
1 people found
this helpful
Over the last few month my partner and myself have been looking for the right rental property, aided by Leanne Holmer in the rental side of Hannells. I would like to say how helpful Natalie has been arranging visits for us and last minute viewings ...
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Comment on agent fees
Buyer so there are no fees
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“Very good customer service...”

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Jan 28,2019
Minithumbup
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Rachel Daly
By: 'Adrian'
Jan 28,2019
1 people found
this helpful
Very good customer service,reply on time,5 stars 10 out of 10,g o o d s e r vice...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:42 PM 02/10/2024 by allAgents

Awards won by Hannells, Derby DE24 0JG



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Hannells

Branch - Alvaston, Derby, DE24

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