97% sales valuation accuracy
99% sales fee satisfaction
No description for branch.
Latest Reviews
19th Dec 2024
reviewed by 'Luisa'
18th Dec 2024
reviewed by 'Janet'
17th Dec 2024
reviewed by 'Sam Morris'
17th Dec 2024
reviewed by 'Dan'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,875 | £26,700,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 0 | 0 | 273 | 13 | 258 | 14 | 28 | 4 |
Areas covered
- DE24
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 11,2019
Sep 11,2019
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Everyone in the Alvaston branch have been absolutely fantastic and so so helpful. We got regular updates and really felt they were there to help us deal with the sale of our house. We can't thank you enough and they would be the only Estate ...
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Sep 24, 2019
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Thank you Sam for the lovely review.. Myself and the team are so happy for you and we hope you stay in touch.. ...
Sep 11,2019
Sep 11,2019
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Excellent support and knowledge from Natalie at Hannells in Alvaston. Kept us up to date throughout the process. Highly recommended, especially for first time buyers....
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Sep 10,2019
Sep 10,2019
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I thought the staff were very professional, friendly, prompt and efficient and keep and kept me informed of all developments and progress relating to the purchase of the property.
May this continue until the exchange of contracts...
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Sep 04,2019
Sep 04,2019
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Great service from Natalie Clarke at Alvaston. I agreed a purchase from her and she was very efficient in making all arrangements from the viewing to verifying me as suitable for purchase. The other staff in the branch were also very friendly and made the ...
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Sep 03,2019
Sep 03,2019
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Angie Taylor - Branch Manager was absolutely fantastic from start to end. Angie and her teams level of communication and market knowledge is above and beyond. Nothing was to much trouble. Highly recommend. Thank you Angie for a seamless purchase....
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Aug 31,2019
Aug 31,2019
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A brilliant service from start to finish. As first time buyers it was so straightforward. Couldn't ask for more. Thrilled to have such a gorgeous property. Thank you so much!...
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Sep 03, 2019
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The whole team are thrilled for you both. So exciting for you and we look forward to handing over the keys to your beautiful new home!!! ...
Aug 21,2019
Aug 21,2019
1
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All the ladies I have met have been lovely.
Service with a smile is epitomised by the staff.
Angie has been brilliant with communication and clearly her passion for her work.
Always a pleasure to see them and look forward to finishing the buying of ...
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Aug 22, 2019
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The whole team thanks you for your very positive review.. we are so happy that we have provided the "Complete Moving Experience" as you have used our Conveyancing services and our Mortgage services.. We look forward to handing you the keys to your beautiful new home!! Thanks again.. ...
Aug 14,2019
Aug 14,2019
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In choosing HANNELLS, I was influenced by the great number of Hannells "For SALE" boards in the Alvaston area. After further research I was also persuaded by the impression that the name, HANNELLS was synonymous with the "Sold" sign.
I was particularly impressed and reassured ...
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Aug 13,2019
Aug 13,2019
1
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Excellent service from start to finish, it's been a great experience once again as I have used Hahnells on all many occasions never fail to maintain their consistency in quality of service...
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Aug 14, 2019
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Thank you so much for the kind review Mr Hussain.. we always look forward to working with you!! ...
Aug 05,2019
Aug 05,2019
2
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I have given 1 star as I am unable to give less. Throughout the sale Hannells has only acted in the interest of the buyers, who have also sold their property through Hannels, a conflict of interest as they are due two commissions. They have done ...
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Aug 06, 2019
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As Branch Manager, I am deeply concerned by such a negative review. I am also somewhat surprised by it Tracey, as I have been speaking with you on a regular basis to offer help, advice and a friendly ear over the past two weeks to ensure that what has unfortunately been a very lengthy and difficult process for all parties concerned, remains as calm and stress free as possible. I would however like to respond to the remarks regarding "a conflict of interest". It is certainly common place for Ha ...
Aug 04,2019
Aug 04,2019
0
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Angie (branch manager) took over about 2 weeks after marketing our property. Her communication with us was amazing, always there to listen or offer advice right through until our sale was secured and progressing.
Would highly recommend....
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Aug 06, 2019
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Dear Lucy, thank you for your very kind review.. It was an absolute pleasure to sell such a beautiful home and we look forward to looking after you right through to the completion of your sale.. ...
Jul 28,2019
Jul 28,2019
1
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We sold our house two weeks after going on the market, Hannells service has been excellent. We have been kept informed throughout the process and all contact has been professional yet friendly. The staff have been extremely helpful and reassuring, it's felt like a personal ...
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Jul 30, 2019
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Thank you so much Elaine for the positive review, We try hard to provide the friendly, professional service you describe and the whole team worked hard to find you a buyer in just 8 days!!! A fantastic result for you and your buyer. ...
Jul 23,2019
Jul 23,2019
1
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First class service and very fast response to any query when asked.
Easily the biggest choice of properties in Derby and the surrounding areas....
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Jul 19,2019
Jul 19,2019
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Excellent communication. Very quick response on phone calls and emails. Always kind and helpfull staff. Really appreciate your work. Right people in right place....
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Jul 23, 2019
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Thank you so much for the kind review.. The whole team are so happy that we were there with you through the whole process of finding your first home!! Stay in touch.. ...
Jul 11,2019
Jul 11,2019
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gave us good advice and very friendly staff, we sold the house with in 24hr of going on the market.kept us updated all the time with all the stages....
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Jul 17, 2019
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Thank you so much Mr Afzal, for the kind review. Myself and the team are so pleased that the hard work to create early interest, paid off ... 24 hours is indeed a result!!
Congratulations to you... ...
Jun 24,2019
Jun 24,2019
0
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Hannels is very active and trust worthy agent. I would recommend to my friends and family. They ha e good communication and friendly staff....
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Jun 17,2019
Jun 17,2019
1
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Rob , Natalie and Toby have been brilliant so far. That have helped me find a property and also find a buyer for mine. Highly recommend....
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Jun 14,2019
Jun 14,2019
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Great service from the team. Nathalie, Toby and Rob. Rob did a particularly good job on the negotiation. Very good communications at all stages...
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Comment on agent fees
The fees are reasonable for the service provided.
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Jun 13,2019
Jun 13,2019
1
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We dealt with Natalie from original request of viewing the property right through to acceptance of offer. As first time buyers, and very picky buyers, I have to admit it was a daunting process neither of us have any idea about! But Natalie was supportive, ...
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Jun 13,2019
Jun 13,2019
1
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All round great service. Always available, helpful, polite and understanding. Always kept updated on offers and advise when needed.
Thank you....
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Comment on agent fees
You get what you pay for.
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Jun 11,2019
Jun 11,2019
1
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Very happy with the service we received.
Rob was very polite and informative i highly recommend this agent. Thanks Rob.
Toby was spot on with the valuation again very polite and professional. Thanks Toby...
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Comment on agent fees
Fees average
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May 25,2019
May 25,2019
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Rob has helped me through every step to purchasing my second property. I could not of asked for a better service.
Thank you for the help....
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May 19,2019
May 19,2019
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Both Rob and Natalie have been excellent throughout our short time with you as our house sold so quickly.
They kept us up to date all the time and their attention to detail was much appreciated....
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Comment on agent fees
Satisfactory
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May 18,2019
May 18,2019
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Many thanks to the team at Hannells, professional and efficient from the outset and excellent communication throughout the process particularly Gail who has been so helpful....
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May 08,2019
May 08,2019
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Lovely friendly and helpful staff, makes the stressful act of buying/selling easier. Communication has been excellent throughout, would highly recommend...
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Comment on agent fees
Nothing to compare to
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May 07,2019
May 07,2019
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The company cannot do enough to help out. They are friendly and considerate, whilst professional. Excellent service. My choice in Derby...
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Comment on agent fees
Cannot do enough
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May 06,2019
May 06,2019
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I'm in the process of purchasing my property and Hannels are keeping me up to date, very informative and professional, I would definitely recommend them....
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May 03,2019
May 03,2019
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I have used the branch for a number of purchases and have had positive experience every time. Natalie, Rob and Gail are my main points of contact and are all always helpful and friendly. Recommend them highly!...
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May 02,2019
May 02,2019
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Me and Jack have been very impressed with Hannells, Gail has kept regular contact and when Toby showed us around he was very polite and easy to talk to....
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Comment on agent fees
Good
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Apr 18,2019
Apr 18,2019
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Great service, would not hesitate to use Hannells to Buy/Sell in the future!
I'd had the pleasure of being in contact with each team member through the journey of selling my house in what felt record timing.
Hannells Alvaston are a true dream team....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12:42 PM 02/10/2024 by allAgents
Awards won by Hannells, Derby DE24 0JG
-
2024
Best Estate Agent in DE24
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2024
Best Letting Agent in DE24
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2023
Best Estate Agent in DE24
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2022
Best Estate Agent in DE24
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2022
Best Estate Agent in Derby
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2024
Best Estate Agent in Derby
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2024
Best Letting Agent in Derby
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2024
Best Estate Agent in Midlands
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2023
Best Estate Agent in Derby
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2022
Best Estate Agent in Midlands
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2023
Best Letting Agent in Derby
