97% sales valuation accuracy
99% sales fee satisfaction
No description for branch.
Latest Reviews
19th Dec 2024
reviewed by 'Luisa'
18th Dec 2024
reviewed by 'Janet'
17th Dec 2024
reviewed by 'Sam Morris'
17th Dec 2024
reviewed by 'Dan'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,875 | £26,700,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 0 | 0 | 273 | 13 | 258 | 14 | 28 | 4 |
Areas covered
- DE24
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 21,2020
Oct 21,2020
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I was very happy with the service I received regarding my purchase, I dealt with Eliza Tudgay from the Alvaston branch throughout my dealings with Hannells.
I found her to be clear, concise, professional and very helpful throughout....
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Oct 17,2020
Oct 17,2020
1
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The team at Hannels are excellent, they’ve kept me updated throughout the selling process and always reassured my concerns. All the staff are friendly and absolutely lovely! I will always use them in the future. The whole team at Alvaston have been brilliant especially ...
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Oct 16,2020
Oct 16,2020
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Amazing team. Great customer service and always a pleasure to speak too. Exceptional advice, help and support. Truly excellent and highly recommended...
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Oct 16,2020
Oct 16,2020
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Excellent service from all staff at this branch.
Always very professional and polite.
My special thanks to Eliza you are a 'Diamond'...
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Oct 16,2020
Oct 16,2020
1
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We cannot thank Hannells in Alvaston enough for their help, they have been fantastic from start to finish. Their knowledge and availability has been outstanding and we cannot fault anything about their service. All stress was taken away from the sale of the house and ...
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Oct 16,2020
Oct 16,2020
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Excellent communications and cheerful service. House sold (subject to contract) very quickly. Good local coverage and selling literature. Very pleasant workforce....
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Aug 11,2020
Aug 11,2020
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Hannells have just helped us through the most stressful few months of our lives! The team went over and above to ensure that the house move was pushed to exchange within a very short deadline.
Everyone we interacted with was extremely supportive and knowledgeable and ...
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Aug 12, 2020
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Thank you so much Hannah for the kind review.. this is why we love coming to work every day and our "team" here at Alvaston, have such a great commitment to customer service, we love to read such great comments... thanks again!! ...
Aug 06,2020
Aug 06,2020
0
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First time buyer, Covid-19 uncertainty and quirks in the process were so not a problem and nothing was too much trouble.
Felt fully supported in the process, hand-held when needed and not made to feel a bother when asking daft questions. Am glad Angie and ...
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Aug 08, 2020
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Dear Lindsey, it is all down to the whole team involved that we were able to see this through... you and our vendor had to endure a very stressful process and you kept going. Thank you s much for the lovely kind words.. I can't wait to hand your keys over on the 14th!! ...
Aug 03,2020
Aug 03,2020
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From start to finish the whole Hannells team are there to answer any queries and support you throughout the buying process. We have purchased from this branch of Hannells before so we were confident that we would be looked after well, and we were.
This ...
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Aug 04, 2020
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Thank you for the great review Adam.. we value your comments and as you point out not all transactions are straight forward.. resilience and commitment are two values that come to mind.. and I believe all parties showed these in abundance. Good luck with the project and looking forward to the next time!! ...
Aug 02,2020
Aug 02,2020
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We are very happy with the service and friendly staff at the alvaston office, They were very helpful and answered all the questions we asked in a quick and friendly manner. They were very professional and happy....
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Aug 04, 2020
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Dear Leigh, we thank you for taking the time to post such a kind review.. the team work hard to ensure the process is a stress free as possible for everyone. Love the comment about my "happy" team.. nice to see that comes across.. Thanks again!! ...
Jul 29,2020
Jul 29,2020
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My house sale was long and hard with many complications including the COVID 19 pandemic. Angie was professional through out and worked hard at achieving my house sale... I am very grateful....
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Aug 04, 2020
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Thank you so much for posting a review Jenni, we appreciate the kind words following what was a particularly long and sometimes arduous journey. But your commitment and our resilience to see this through enabled us to get there in the end.. We wish you health and happiness and happy house hunting!! ...
Jul 22,2020
Jul 22,2020
1
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I would highly recommend using Hannells, at each step of the way they’ve been personable, responsive, helpful and knowledgeable.
Never have I felt pressured by them and Heather our Valuations Manager, Rebecca Walton and Natalie Clarke have all been exceptional. Thank you guys.
We’...
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Aug 04, 2020
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Thank you Zoe, for the great team review.. it's so rewarding to read that the whole team were there throughout. Thanks again!! ...
Jul 16,2020
Jul 16,2020
1
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Professional, faultless service from start to finish! Selling your house is always a stressful experience an even more so during a global pandemic. The team at Hannells have made the entire process so easy, transparent and clear with impeccable customer service.
Special mention has to ...
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Aug 04, 2020
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What a great review for the team John. thank you for taking the time to do it. We really value the feedback and look forward to handing the keys over to your buyers and to you on completion of your sale and purchase!! ...
Jul 11,2020
Jul 11,2020
3
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All the team at Hannells at Alvaston have been so helpful and professional, they have brought to my attention new properties new to the market which match my search, I am so happy with their service I have bought 3 houses through them. Would definitely use ...
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Jul 02,2020
Jul 02,2020
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Angie and Rebecca have been great from start to finish. Excellent customer service skills and really went the extra mile to ensure we got our property....
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Jun 25,2020
Jun 25,2020
2
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We've been with Hannells since pre Lockdown and they've been brilliant for us, we sold in a matter of days of our listing being up. Heather was fantastic with us from start to finish while we were trying to find a house for ourselves. Can't ...
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Aug 04, 2020
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Such kind words and we thank you for taking the time to write the review.. Stay in touch Marvyn... ...
Jun 24,2020
Jun 24,2020
2
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As first time buyers at this strange time the thought of buying a house was very daunting. Hannells as a team have been amazing. Giving us amazing advice , making time to help and give me and my partner support going way past their job description. ...
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Jun 24, 2020
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Dear Lidia, Thank you so much for the kind review . We are so pleased for you and will be with you right through the process until we hand over your keys.. ...
Jun 15,2020
Jun 15,2020
1
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this helpful
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I recently put my house on the market and Hannells have just been brilliant throughout the whole process, they got me lots of viewings and after a busy weekend of showing potential buyers round an offer was accepted on the Monday. Didn't take long at ...
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Jun 24, 2020
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Dear Sophie, Thank you so much for the lovely review. I am so proud of my team and going above and beyond is what they do.. they want to make all our customers feel valued.. because they are!! Thank you so much and we will do our upmost to find you a new home.. ...
Jun 12,2020
Jun 12,2020
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angie was friendly professional and she was instrumental in me negotiating the purchase of this property in unusual times
thankyou ?...
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Jun 24, 2020
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Thank you John, it has been a pleasure to help you and look forward to the day we hand over keys to your new home.. ...
Jun 08,2020
Jun 08,2020
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The service I received was excellent. I was always advised when a viewing was to take place as I was selling an empty house and always had lots of constructive feedback. My house was a difficult house to sell in that it had a lot ...
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Jun 24, 2020
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Dear Lynn, we understand that not every sale is straight forward and that is where we go the extra mile to ensure that we help manage the stress and provide valid and constructive advice to work through issues and find solutions not problems. Thank you so much for recognising ...
Jun 04,2020
Jun 04,2020
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Extremely helpful with finding a suitable property and communicated effectively. Angie went above and beyond to support with a smooth experience....
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Jun 02,2020
Jun 02,2020
1
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Can’t recommend Hannels in Alvaston enough! Fantastic service throughout, even during the corona lockdown! Rebecca and Heather were always on hand for advice and professional guidance but also responded quickly to my enquiries and giving feedback on viewings! They managed to achieve a much ...
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Jun 02, 2020
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Thanks Matthew for appreciating the hard work the team put in to provide the "complete moving experience" stay in touch!! ...
Jun 01,2020
Jun 01,2020
1
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Angie and the team at Alvaston
"SIMPY THE BEST"!!!
Cheers ladies , pop round for a brew anytime! Wonderful service and support throughout , couldn't ask for a better team , Michael pay them all a bonus!!!...
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Jun 02, 2020
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Dear Chris, thanks for the review!!! was great working with you and can't wait to see it when you have finished.. Keep in touch!! ...
May 29,2020
May 29,2020
1
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Really pleased with the fantastic service Hannells provided in order to sell our property in minimal time. Hannells acted professionally and extremely efficiently in these unprecedented times in order to get our property on the market as soon as they were granted a return to ...
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Jun 02, 2020
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Dear Sarah.. thank you for taking the time to write such a lovely review. The team are so pleased for you. Take care and stay safe!! ...
May 13,2020
May 13,2020
1
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Excellent service provided by the whole team. Everyone was very helpful and professional through out the sale. I would definitely use this Company again and would recommend them to family and friends....
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May 30, 2020
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Thankyou Janet.. it was a pleasure to meet your requirements and we are all pleased to have found such a lovely buyer for you. Take care. ...
May 08,2020
May 08,2020
1
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Helpful, professional and supportive staff from start to finish. I would highly recommend the Alvaston branch to anyone looking to buy or sell a property. A special mention to Angie for going the extra mile....
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May 30, 2020
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Dear Claire.. Thankyou for taking the time to post such a lovely review. I am so proud of my amazing team. Their comittment to going the"extra mile" every day in such difficult times. Take care and stay safe.. ...
May 07,2020
May 07,2020
1
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Angie and all of the Alvaston Team were fantastic in helping me source a property as well as selling a property. They kept me updated at all times and went above and beyond to ensure everything went smoothly. Highly recommend and will be using again....
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May 07, 2020
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Thank you Gurdeep..It was a pleasure working with you as always.. Can't wait to get back to normal and help with the next investment.. Stay safe please!!! ...
May 06,2020
May 06,2020
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The first assistant Natalie who dealt with us was extremely helpful to the point that we believe without her assistance we would probably not have secured buying the property. As the sale progressed however we were telephoned on numerous occasions to be told more or ...
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May 06,2020
May 06,2020
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The first assistant Natalie who dealt with us was extremely helpful to the point that we believe without her assistance we would probably not have secured buying the property. As the sale progressed however we were telephoned on numerous occasions to be told more or ...
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May 06, 2020
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I am concerned by your comments Richard as we spoke about this and this was a miss-communication between yourselves and the Vendor. I hope this didn't detract from the process too much and I know you and the vendor were in constant contact throughout the process, so our input wasn't needed. The whole team wish you well... ...
May 06,2020
May 06,2020
1
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Me and my husband weren't sure if we wanted to sell our the house, We have had so many memories there. We have picked Hanells and we were so amazed! From the very beginning till the end Angie and her team made everything so we ...
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May 06, 2020
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Dear Aleks, what a lovely review.. Helping you, Tomasz and your children was an absolute pleasure. We will keep in touch and a big "thankyou" for the beautiful muffins you made for the team.. they were much appreciated!! Take care and stay safe.. Angie x ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:42 PM 02/10/2024 by allAgents
Awards won by Hannells, Derby DE24 0JG
-
2024
Best Estate Agent in DE24
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2024
Best Letting Agent in DE24
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2023
Best Estate Agent in DE24
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2022
Best Estate Agent in DE24
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2022
Best Estate Agent in Derby
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2024
Best Estate Agent in Derby
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2024
Best Letting Agent in Derby
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2024
Best Estate Agent in Midlands
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2023
Best Estate Agent in Derby
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2022
Best Estate Agent in Midlands
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2023
Best Letting Agent in Derby
