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3.4/5, 29 Reviews
59% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
82% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £148,000 | £350,000 |
Lettings | 100% | 82% | £350 | £1,600 |
Hancock & Partners
5 Northgate, Chichester, West Sussex
PO19 1BA
01243 531155
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Joel
By : 'Mike'
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : PO19
Hancocks were truly beyond brilliant in their support, I felt that they really ventured far above and beyond any reasonable expectation.It can not be over emphasised just how important this kind of true empathy and support is when things get tough. Their kindness and support was genuine, unexpected ... Read Full Review
Joel
Laura
By : 'chloe'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO20
Joel & Laura were amazing! Kept us up to date all the way through and we're very professional! Would definitely recommend Hancock estate... Read Full Review
Laura
Joel
By : 'Jack'
Services : Land & New Homes
Sold price : £226000
Would you recommend ? : Yes
Postcode : PO20
Hancock and Partners have been brilliant throughout the whole process. Joel and Laura in specific have been wonderful always keeping us updated on the sale of the house and always there to answer any questions we had. Both have been not only brilliant professionally but personally they have been... Read Full Review
Joel
Laura
By : 'Katie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO20
From the very first viewing of our property to the completion of the sale Joel and Laura have been absolutely amazing. Always so helpful and attentive. They have gone above and beyond to help us out. I can't thank them enough for all of their help. They have personally made the process smooth ... Read Full Review
Laura
By : 'Bron'
Services : Sales( As a Buyer )
Sold price : £308000
Would you recommend ? : Yes
Postcode : PO20
Laura & Joel was amazing. We had some delays and difficulties with our buyer and seller but they helped us sort them and get everything through as quickly as possible and was understanding when I got... Read Full Review
Joel
Laura
By : 'Chloe'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO19
Helpful and quick to respond with any questions I had on the process, the team were available for repeat viewings prior to exchange. They helped to make my first property purchase go smoothly. Thanks to the team, specifically Laura, Joel, and Sam, for all of their... Read Full Review
Joel
By : 'Lisa'
Services : Sales( As a Vendor )
Sold price : £148000
Would you recommend ? : Yes
Postcode : PO10
Sold my property through Hancocks. Joel valued my home and gave me a realistic price which is what I wanted as I needed to sell. He was very open with me about viewing levels and after 3 weeks he had found a buyer. Happy with the service I got and would recommend to... Read Full Review
Joel
By : 'S'
Services : Sales( As a Buyer )
Sold price : £350000
Would you recommend ? : Yes
Postcode : PO21
Best Agent I've used in a while, Joel was my point of contact throughout and he made everything so easy for me. The valuation was a true reflection of what I achieved. Weekly updates put my mind at ease and was always very quick with any emails or calls. Would highly recommend asking for Joel ... Read Full Review
Simone
By : 'Siobain'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : PO19
Top marks for Hancock & Partners, especially for Simone, who handled our letting in a professional and expedient manner. Thank... Read Full Review
Jonny
Charlie
By : 'Sunny'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO19
These two members of Hancocks staff have been exceptional in their willingness, generosity of time given, courteousness and communication. I recently purchased a property and nothing was too much trouble. They have kept me fully informed and that has been so helpful. I can't recommend highly... Read Full Review
By : 'no'
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : No
Postcode : PO19
DO NOT RENT WITH THESE PEOPLE. THEY ARE MONEY GRABBING IDIOTS WHO DO NOT CARE ABOUT THEIR TENANTS. My house was and still is a health hazard, with black mold everywhere and a broken boiler/heating. We could see breath from around October to Feb and the mold/cold made me unwell several times. The... Read Full Review
expensive for the pile of poo it was
expensive for the pile of poo it was
By : hancockemployee
Sep 8, 2015We are very disappointed to read that you have not been happy with the service from our office. We have discussed your complaint as a team and cannot find any notes or have any recollection of a ...
By : 'Jake'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : PO19
We had an awful experience with Hancock and Partners and would not deal with them again. We have since seen promising looking properties advertised by Hancock's and decided not to consider viewing them because of our experience. Here is a list of things that happened during our tenancy: The day... Read Full Review
By : Hancock Employee
May 19, 2015We are very sorry to hear that you are unhappy with the service you received. Please do contact Hancock and Partners directly on 01243 531155 so we can discuss and hopefully resolve any ...
By : 'Sandra'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PO19
Brilliant service - amazingly quick as well. Used them 3 years ago when things were done differently which did cause me some grief - so a massive improvement since... Read Full Review
Reasonably pleased with the fees as they were cheaper than Johnson Wood and others. Still feel that agent fees for tenants are really bad news when one thinks the rent being paid.
Reasonably pleased with the fees as they were cheaper than Johnson Wood and others. Still feel that agent fees for tenants are really bad news when one thinks the rent being paid.
By : hancockemployee
Mar 26, 2015Thank you for the positive feedback! We are delighted to read that you are happy with our ...
By : 'West'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : PO20
We rented a property from Hancock and partners for 2 years now and have had nothing but good news. We had a few maintaince issues in the past however they have now been resolved with a change of... Read Full Review
By : hancockemployee
Dec 29, 2014Thank you for your positive comments. We are delighted you are happy with the ...
Ellie
By : 'stephen'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : PO19
This is our 7th dealing with letting agents and Hancocks are by far the most friendly and efficient. They treated us with respect and made the whole process easy. Ellie in particular was very... Read Full Review
By : hancockemployee
Dec 9, 2014Dear Stephen and Sarah, Thank you so much for your positive feedback! We are delighted you are happy with our ...
By : 'Ebony'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PO19
Looking at Hancock and partners reviews I was so shocked because I am a current tenant and they have been really good, they always call me back when they say they will and they are always polite and friendly. I recently had a cupboard fall off in my kitchen and someone was out that day, even minor... Read Full Review
By : hancockemployee
Nov 27, 2014Thank you for your positive feedback! We are delighted that you have been happy with our ...
By : 'Hancocks'
Services : Letting( As a Tenant )
Rent PCM : £10000
Would you recommend ? : Yes
Postcode : PO20
We rented a house though Hancock's for 3 years and found them nothing but helpful and polite. they seem to have changed staff though the past year but the current team are quick and helpful if you have any issues. When we had a problem with leaking taps they had a handyman out to us within an... Read Full Review
Really Happy with the service
By : hancockemployee
Nov 25, 2014Many thanks for your positive feedback! We are delighted you were happy with our ...
By : 'Hancock's'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : PO19
It is a fact of life that when renting a property, the estate agent is the last thing you think about. You search for properties then deal with the agent based on your choices. It is another fact that you rarely have much interaction with them until things go wrong and by then you are tied into a ... Read Full Review
Nothing, the whole experience was so bad we would never consider using them again.
By : hancockemployee
Nov 18, 2014We are sorry to read you have had a negative experience regarding maintenance issues with the property you previously rented. We report maintenance issues to the property owner and instruct any ...
Jonny
By : 'NONE'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO20
I'm not sure which agent the others reviewers have been using but it is not the Hancock's that I dealt with, After a good informative phone call with Jonny (sales manager) he came round and valued my property for sale that day. A valuation came back quickly and he valued it at a reasonable... Read Full Review
Perfect
By : Angry suffering tenant
Oct 23, 2014So written by the Agent!!!! Do they think people are ...
By : 'Not'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : PO19
I have been a tenant of Hancock's twice, the first as a student and second as a couple. The first time I was treated like a second class citizen who's point or complaints were ignored, while living in a property not raven fit for a battery hen. I lost count how many times I woke up in bed to find a ... Read Full Review
Be proactive, pass on information within their own office
By : Hancocks Office
Oct 17, 2014We always value client feedback, however we do not have any record of the issues listed within this review. We are very concerned at the nature of these comments and would very much like the author ...