Hacking & Paterson
Glasgow, G3
1.4/5, 106 reviews
13% recommended
0% sales valuation accuracy
0% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
No company information
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Latest Reviews

View all Reviews 106
11th Nov 2024
reviewed by 'Daniela'
“The crazy thing about [email protected] is that they complete the job before collecting payments. now I have a ......”
10th May 2024
reviewed by 'J.P.'
“The worst company I have ever had the misfortune of dealing with. Not only was the property manager poor at ......”
9th May 2024
reviewed by 'Diana Miller'
“Absolute crooks. Quick to send you bills demanding payment within 7 days and send you threatening letters but when it comes ......”
1st May 2024
reviewed by 'Victim of Fraud'
“

Loss of Personal Data Rights. I entered into a dispute with HPMS when they invalidated my building insurance to ......”

17th Apr 2024
reviewed by 'Jane'
“We sacked Hacking & Paterson.They were shocking. Our development lost all trust in any of them. They were caught out ......”
8th Apr 2024
reviewed by 'JM'
“No stars is appropriate.Where to start.. extortionate and overcharging, no work done, claims for work done when the council ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Hacking & Paterson
1 Newton Terrace Charing Cross
Charing cross,Glasgow
City of Glasgow
G3 7PL
0141 248 5693

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £28,000 £190,000
Lettings 50% 33% £265 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 14 1 6 0 1 0 1 12 70
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Edinburgh, EH7
Glasgow, G3

“Hacking and Paterson have been taking money from us for 5 ......”

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Aug 25,2014
Minithumbdown
By: 'Mugged'
Aug 25,2014
11 people found
this helpful
Hacking and Paterson have been taking money from us for 5 years. In that time,,I don't know of anything they have done, we always end up organising work ourselves, which is probably just as well, since there is no tendering process; it just automatically goes ...
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What agent could do to change your mind?
Absolutely nothing
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“I live in housing estate in Kilmarnock. Everyone in our ......”

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Jul 17,2014
Minithumbdown
By: 'Anonymous'
Jul 17,2014
15 people found
this helpful
I live in housing estate in Kilmarnock. Everyone in our estate pays 4 times a year for the 'services' of Hacking and Paterson. We have 1 small children's play area and a very small grassed area. I never see Hacking and Paterson maintaining our estate. The feature ...
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“I live at the Glasgow Harbour Development (been at the ......”

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May 13,2014
Minithumbdown
By: 'STrip'
May 13,2014
19 people found
this helpful
I live at the Glasgow Harbour Development (been at the development for over a year now) and Hacking & Patterson have been the Property Managers Since the start! They are useless! Scrap that! I mean they are totally useless liers, theives and not fit for purpose! ...
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What agent could do to change your mind?
Absolutely Nothing! They've shown there true colours time and time again!
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“Terrible terrible terrible! We attended a residents meeting this week ......”

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Apr 13,2014
Minithumbdown
By: 'Monsoond'
Apr 13,2014
13 people found
this helpful
Terrible terrible terrible! We attended a residents meeting this week where the "property manager" was unable to answer the majority of our questions. The two men from H&P couldn't have came across anymore disinterested if they tried. We have also been getting ripped off ...
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What agent could do to change your mind?
Started doing what they were being paid to do and not robbing us blind.
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“Since moving into our flat last year we have nothing ......”

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Mar 26,2014
Minithumbup
By: 'Emma'
Mar 26,2014
12 people found
this helpful
Since moving into our flat last year we have nothing but sky high bills for apparently nothing and chasing our tails for them to deal with extremely important issues such as fractures in the walls! Nothing but terrible service and cheeky defensive staff members who ...
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“We have been factored by H&P since day one. ......”

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Mar 12,2014
Minithumbdown
By: 'Westender,'
Mar 12,2014
13 people found
this helpful
We have been factored by H&P since day one. They are terrible - whenever questioned there is never a direct answer, when written to, they are as evasive as politicians. They were the appointed factor when the Estate was built in 1998. The statements are ...
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“A disgrace to their profession. Their lack of itemised accounts ......”

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Jan 26,2014
Minithumbdown
By: 'M.'
Jan 26,2014
11 people found
this helpful
A disgrace to their profession. Their lack of itemised accounts left me wondering what was being hidden or omitted. Given the choice between a Hacking and Paterson factored property and an other, I would definitely choose the other....
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What agent could do to change your mind?
A disgrace to their profession. Their lack of itemised accounts left me wondering what was being hidden or omitted. Given the choice between a Hacking and Paterson factored property and an other, I would definitely choose the other.
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“Hacking and Paterson have provided an appalling service despite the ......”

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Nov 26,2013
Minithumbdown
By: 'Eileen'
Nov 26,2013
11 people found
this helpful
Hacking and Paterson have provided an appalling service despite the level of funds taken for what they describe as "property management fees". They are supposed to act on the behalf of owners which I feel should be in our best interests. Yet they carry out ...
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“Grossly overcharge for shoddy workCharge for work that tenants haven't ......”

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Nov 18,2013
Minithumbdown
By: 'Disgruntled'
Nov 18,2013
10 people found
this helpful
Grossly overcharge for shoddy work Charge for work that tenants haven't authorised with no evidence it has been completed Suspiciously 'tender' work out to be somehow always taken on by the same people 'Hugh Scott and Builders' Commission work to be done such as retiling, ...
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“Hacking and Paterson are truly terrible. Obstructive, duplicitous and just ......”

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Oct 27,2013
Minithumbdown
By: 'MC'
Oct 27,2013
10 people found
this helpful
Hacking and Paterson are truly terrible. Obstructive, duplicitous and just give jobs to their pals. Avoid at all costs. They misinform or don't give full details. Awful, awful, awful....
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What agent could do to change your mind?
Absolutely awful. Avoid like the plague. Sacking them was one of the best things I've ever done.
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“I have just accompanied my mother to a residents meeting ......”

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Sep 21,2013
Minithumbdown
By: 'kirstyh'
Sep 21,2013
10 people found
this helpful
I have just accompanied my mother to a residents meeting and am absolutely appalled by hacking and Paterson property services. From a lack of communication (letters going missing in the post, no info except bills and generally wonder what on earth they do) we have ...
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What agent could do to change your mind?
stop being a rogue trader
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“simply the worst i have 10 properties speirs gummy fine these ......”

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Aug 31,2013
Minithumbdown
By: 'david'
Aug 31,2013
10 people found
this helpful
simply the worst i have 10 properties speirs gummy fine these are a joke ! i lost !k when i canceeled a property after appointing them as factors...
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“My experience of this factoring company (Hacking and Paterson) has ......”

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Jun 07,2013
Minithumbdown
By: 'E'
Jun 07,2013
13 people found
this helpful
My experience of this factoring company (Hacking and Paterson) has been very poor; examples: 1. Insurance premiums way above other companies; when asked to provide details of the other quotes they got they refused to release the details, or our own policy breakdown. 2. Lying - saying ...
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“There should have been an option to describe them as ......”

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May 17,2013
Minithumbdown
By: 'Disgruntled'
May 17,2013
15 people found
this helpful
There should have been an option to describe them as wing worse than terrible as I would consider terrible to be a compliment to this xxx deceitful company. As our factors they are supposed to maintain various areas throughout our housing estate on a regular ...
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“I have been in dispute with Hacking and Paterson for ......”

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Apr 24,2013
Minithumbdown
By: 'H.'
Apr 24,2013
12 people found
this helpful
I have been in dispute with Hacking and Paterson for over two years now and all they do is try to bully me into submission. NO CHANCE! as factors they are useless - only out to make money and no customer service....
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“I have always had suspicion that H&P were less ......”

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Feb 12,2013
Minithumbdown
By: 'DJA'
Feb 12,2013
15 people found
this helpful
I have always had suspicion that H&P were less than transparent with their invoices. Today it became clear that is the case. Following a residents meeting where the landscape gardeners (contracted by H&P) also attended, it appears that H&P are marking up ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Hacking & Paterson, Glasgow G3 7PL



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