“Oh just AWFUL. Through the 4 years myself and......”
1 Star Review
Nov 23,2019
By:
'marc'
Nov 23,2019
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: NG7
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NG7
2
people found
this helpful
Oh just AWFUL. Through the 4 years myself and gf rented with Haart, we've found them:
1)Emailing me to find out what my email address is
2) Charging £150 to add a name to a contract (then failing to do it in time, and spelling my name incorrectly)
3) ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Time wasters. Ignoring customers. They did'nt......”
1 Star Review
Oct 18,2019
By:
'Michal'
Oct 18,2019
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NG3
Lettings (Prospective customer)
Postcode: NG3
0
people found
this helpful
Time wasters. Ignoring customers. They did'nt call me back as agreed. As excuse he said: 'i was busy'. Good but why not by doing what you promise?...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Feb 01,2019
By:
'Barbara'
Feb 01,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG3
Lettings (as a Landlord)
Postcode: NG3
0
people found
this helpful
Helpful and friendly service. Thank you Dinesh for your efficiency and keeping me up to date throughout the process of letting my property so quickly. Would reccommend the team at this office anytime. It's most appreciated....
read full review
Comment on agent fees
Good fees
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jan 15,2019
By:
'Helen'
Jan 15,2019
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: NG5
Lettings (as a Tenant)
Rent PCM: £750
Postcode: NG5
0
people found
this helpful
After being disappointed when a property we desperately wanted had gone off the market, i received a call a few days later from Dinesh who told us that the previous application hadn't been successful and he let us have the first view on it as ...
read full review
Comment on agent fees
The fees were the most expensive we've come across but luckily there was an option for a smaller deposit instead of the usual large sum which made up for that.
0
people found
this helpful
Was this helpful?
Yes
“Dinesh was very helpful and understanding and professional. Very nice person...”
5 Star Review
Nov 29,2018
By:
'Maria'
Nov 29,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG37
Lettings (as a Tenant)
Postcode: NG37
0
people found
this helpful
Dinesh was very understanding and helpful and professional. Really nice person . I totally recommend him and haart agency .thank you so much...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Fast, Friendly Reliabe and Excellent service...”
4 Star Review
Nov 27,2018
By:
'Mo12'
Nov 27,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG4
Lettings (as a Tenant)
Postcode: NG4
0
people found
this helpful
Dinesh was helpful, excellent communication, good customer service. All check done very fast, Dinesh kept us informed of all necessary steps/stages....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Nov 02,2018
By:
'Georgina'
Nov 02,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG11
Lettings (as a Tenant)
Postcode: NG11
3
people found
this helpful
I viewed a house via Haart two months ago, I loved the house and the landlord was present and seemed really nice, however, Dinesh was frustrating to deal with from the start.
When we arrived to view the property two girls were in there looking ...
read full review
Comment on agent fees
I shouldn't have had to pay a penny for the terrible service I have received, I have effectively done Dineshs' job for him.
3
people found
this helpful
Was this helpful?
Yes
5 Star Review
Oct 16,2018
By:
'Mrs'
Oct 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG15
Lettings (as a Tenant)
Postcode: NG15
0
people found
this helpful
Haarts recently found me a property to rent. I was between property's and had not rented before Haart but especially Dinesh were so helpful and patient I really can't recommend them enough.
Before this I had looked at property with other agents and without a ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Excellent Customer Service...”
5 Star Review
Aug 21,2018
By:
'Calvin'
Aug 21,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TQ9
Lettings (as a Landlord)
Postcode: TQ9
0
people found
this helpful
Emma has been proactive in pursuing the sale of my property, even more so than my own solicitors. More to the point, had she not chased my solicitors in her proactive and inquisitive manner, the completion date would not have been completed within the time ...
read full review
Comment on agent fees
Your fees could have been half a percent cheaper, however, had it not been for Emma's involvement, the fee paid would have been less palatable.
0
people found
this helpful
Was this helpful?
Yes
“Sean was like a bully to me saying it's not ......”
1 Star Review
Mar 06,2017
By:
'Claire'
Mar 06,2017
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: NG13
Lettings (as a Tenant)
Rent PCM: £595
Postcode: NG13
1
people found
this helpful
Sean was like a bully to me saying it's not mould it's paint. Saying I should be lucky they have helped me. I lived in a house for six months with a leaking window leaking toilet leaking sink. Cooker not working repairs not carried out. ...
read full review
Comment on agent fees
Bad as did nothing for me
1
people found
this helpful
Was this helpful?
Yes
“Haart are one of the worst Property Management companies for ......”
1 Star Review
Nov 17,2016
By:
'Rob'
Nov 17,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG6
Lettings (as a Tenant)
Postcode: NG6
0
people found
this helpful
Haart are one of the worst Property Management companies for tenants I have ever come across . They will Breach the tenancy agreement when they see fit or can not comply with it but do not admit to it. I have had to start legal proceeding ...
read full review
Comment on agent fees
Over charged for what you get !
0
people found
this helpful
Was this helpful?
Yes
“Pleased with service overall, however property we bought through Haarts ......”
4 Star Review
Dec 05,2014
By:
'Angie'
Dec 05,2014
Services: Sales (as a Vendor)
Sold price: £140000
Would you recommend?: Yes
Postcode: NG6
Sales (as a Vendor)
Sold price: £140000
Postcode: NG6
0
people found
this helpful
Pleased with service overall, however property we bought through Haarts didn't go so well as when we moved into our bungalow the washing machine was broken and sellers didn't leave the lounge curtains which they said they would in the contents list. Also left a ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Terrible customer services I would not reccomend anyone sell property ......”
1 Star Review
Jul 24,2014
By:
'Manda'
Jul 24,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NG2
Sales (Prospective customer)
Postcode: NG2
0
people found
this helpful
Terrible customer services I would not reccomend anyone sell property with this branch. I called to arrange a viewing of a property to be turned away because they were too busy and 'totally booked up'. When I eventually found a property I called to see ...
read full review
What agent could do to change your mind?
Customer service is shockingly poor at best - just being spoken to like I wasn't interrupting them would have been nice. Being able to view properties within a week of calling would be a bonus. Calling back when they say they're going to.
Attached Filesnbsp;
Comment on agent fees
Couldn't comment because they wouldn't let me get to that stage!!!
0
people found
this helpful
Was this helpful?
Yes
“I am a Landlord that used Harrt to rent three ......”
1 Star Review
Jul 06,2013
By:
'Newlynn'
Jul 06,2013
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NG5
Lettings (as a Landlord)
Postcode: NG5
2
people found
this helpful
I am a Landlord that used Harrt to rent three Properties, They rented two Houses , However I had
Problems with the Senior Management, they Will sit on the fence and Lie to both Tenant and Landlord to make them look good and once cornered by ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Never had such a poor service! We have rented of ......”
1 Star Review
Nov 06,2012
By:
'Gagan'
Nov 06,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
8
people found
this helpful
Never had such a poor service! We have rented of several agents over the past 15 years and never had such poor customer service, the house wasn't even cleaned prior to us moving in even though a full inventory was meant to of been done a ...
read full review
What agent could do to change your mind?
Done their job!
Attached Filesnbsp;
8
people found
this helpful
Was this helpful?
Yes
“Having commissioned Haarts to find me a tenant who was ......”
1 Star Review
Apr 25,2012
By:
'Stuart'
Apr 25,2012
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
4
people found
this helpful
Having commissioned Haarts to find me a tenant who was not on benefits I was delighted when they told me they had a tenant waiting on their books who was on maternity leave (infer working) I was dismayed to find out that they had placed ...
read full review
4
people found
this helpful
Was this helpful?
Yes