100% sales valuation accuracy
80% sales fee satisfaction
No company information
Latest Reviews
9th Jul 2023
reviewed by 'Anna'
26th Jan 2023
reviewed by 'Zemzem y.y'
25th Oct 2022
reviewed by 'Marc'
17th Jun 2022
reviewed by 'Isidro Fernandez'
24th Apr 2022
reviewed by 'Mary'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 80% | £160,000 | £160,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 10 | 14 | 13 | 2 | 1 | 2 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Feb 19,2018
Feb 19,2018
0
people found
this helpful
this helpful
Thank you Scott and Miraj for everything you have done for us in seeling our Flat and buying our beautiful new home.
You helped us through a difficult transaction, and with so much expertise.
You are a fantastic Estate Agent, and a brilliant team, you ...
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Comment on agent fees
Good
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Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 22,2018
Jan 22,2018
0
people found
this helpful
this helpful
I cannot praise Scott Hall of Haart Estate Agent too highly!
I had a property on the market in Chiswick which I was not desperate to sell. He got me an offer which I turned down. Scott managed to persuade the buyer to increase it ...
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Comment on agent fees
Good Agent's Fees!
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 17,2018
Jan 17,2018
1
people found
this helpful
this helpful
Horrifying customer service. From the first moment in which we were lied to about the time of move-in, to the time living there, during which it was impossible to get help in the place (were only given 1 set of keys for 3 people, lift broken, stove ...
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Comment on agent fees
Excessive
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Mar 09, 2018
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Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Oct 12,2017
Oct 12,2017
0
people found
this helpful
this helpful
my opinion i have the best of customers services for a letting company so far in my time in UK , Pasuale take serious hes job and he help me and do hes best to fine the best he can for me , And Poonam she was ...
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Comment on agent fees
Pasquale he take serious hes job and help me to fine the best i can afford whit my family and help me to keep my savings to my future house
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Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Oct 06,2017
Oct 06,2017
0
people found
this helpful
this helpful
Pasquale was great with helping with our flat hunt. He is very friendly and determined to search for suitable options. Fantastic agent, very attentive and honest, thank you :)). Anna Winek...
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Comment on agent fees
Good
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Yes
Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Apr 26,2017
Apr 26,2017
2
people found
this helpful
this helpful
Utterly appalling standard of service from Poonam from start to finish and a generally terrible experience as a tenant.
A catalogue of errors from initial collection of deposit right through to taking 5 weeks to get my deposit back!
I would not recommend using this agency ...
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Comment on agent fees
Given that they are utterly useless, I would say their fees are bad.
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Jun 19, 2018
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I have never dealt with such an incompetent agent in my life. Poonam Begraj handled our tenancy and there were errors every step of the way. In fact, not one thing was done correctly. I could not believe how clumsy, rushed and unprofessional the entire process was.
She was extremely rude and very unfriendly.
I don't know how someone could make so many mistakes when they have apparently been in the job for years...
I would avoid this agency. ...
Feb 02,2016
Feb 02,2016
4
people found
this helpful
this helpful
I would never use this estate agent again as fees are extortionate and service is very poor. Do not investigate problems you have reported even if it affects your health. Very bad service....
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What agent could do to change your mind?
BadAttached Filesnbsp;
Comment on agent fees
Bad
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Feb 02, 2016
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Hi there,
We're sorry to hear about your poor experience with us. Please get in touch at [email protected] and we can investigate this for you.
Regards,
Ross ...
May 04,2015
May 04,2015
4
people found
this helpful
this helpful
i was shown some clients for my property. i had an offer, but initially Haart had my rent per month wrong on their website.
my initial dealings were with Mohsen ali, known as MO, who was polite and listening to my requirements on our first ...
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What agent could do to change your mind?
explain breakdown of costs involved, fees. change my percentage to 7 % as initially agreedAttached Filesnbsp;
Comment on agent fees
very high fee, over 2 months rent from my case
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May 27, 2015
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Hi Pritam,
I am so sorry to hear about your experience. Please email [email protected] so we can investigate this for you.
Many thanks,
Melanie Smith
Customer Relations Manager ...
Jan 22,2015
Jan 22,2015
0
people found
this helpful
this helpful
Very bad experience with the agents. Started off by delaying the move in date and pressurising to contact the home let and putting the fault on us. I am not sure why they charged £500 as fee. The nightmare carried on as the contract was emailed ...
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What agent could do to change your mind?
I think they should employ staff with better attitudes or send them to a customer services trainingAttached Filesnbsp;
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Feb 04, 2015
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(1)
Hi Armani,
I'm sorry to hear about this. Please email us with your property address and the full details so we can investigate this for you.
Many thanks
Melanie Smith
Customer Relations Manager ...
Jun 05,2014
Jun 05,2014
0
people found
this helpful
this helpful
The agent market strategy was totally wrong. The sales people selling the property were like blank canvas knew nothing of the area and unable to hold conversation with the viewers at open houses. Peter Was full of rubbish trying the gift of the gab every ...
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What agent could do to change your mind?
Been honest!Attached Filesnbsp;
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Jun 05, 2014
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Dear Cal,
We are really sorry to hear about your experience and the service you received. We would like the opportunity to look in to this for you - please email the full details to [email protected] Many thanks,
Melanie Smith, Customer Relations Manager ...
Jan 20,2014
Jan 20,2014
1
people found
this helpful
this helpful
Most unhelpful. At first it was almost impossible to hear the person due to the loud music playing in the background, had to ask three times for it to be turned down before it was (reluctantly). Then the person refused to say if the property ...
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Nov 06,2013
Nov 06,2013
1
people found
this helpful
this helpful
The letting team are incredibly rude , unhelpful and liars to the point that they could be classified as crooks!!! They delayed most of the application delayed the payment of the first month rent which got me into a bad start with the landlord! They love ...
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Jul 08,2013
Jul 08,2013
2
people found
this helpful
this helpful
Hi,
I rented a property with Haart in Feb 2012. They gave me the property totally trashed. It didnt have water, bathroom didnt have a door, the carpets smelled like dead rats, the lights didnt work, all the wirings were exposed, the windows and curtains were ...
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What agent could do to change your mind?
1) The agent could have made maintenance fixes once on 3 months at least. 2) They should have only given the keys to the property making sure it had water, doors, wirings done properly 3) They should have let the tenant know that the contract has been renewed even though they said it was 4) Its just cheap to ask someone to leave and then make them stay back to pay rent for 2 months.Attached Filesnbsp;
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Dec 21,2012
Dec 21,2012
6
people found
this helpful
this helpful
DO NOT ever think to rent from this agent!!
This is the worst business organization you can come across as "estate agents"!
They are all smiles untill you sign the deposit agreement after they can't care less.
On the top of that, they changed the ...
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Apr 05,2012
Apr 05,2012
4
people found
this helpful
this helpful
I own a flat in a small block for which the owners have formed a Right To Manage company. Haart were appointed by a mortgage company to resell one of the flats that had been repossessed. Without asking permission they banged one of their 'For ...
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Aug 19,2011
Aug 19,2011
4
people found
this helpful
this helpful
They are sharks, ruthless, vicious, unscrupulous, cheats, and very greedy. we are landlords and have been entred into a years contract under false information. they should be closed down....
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What agent could do to change your mind?
honestyAttached Filesnbsp;
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Nov 11, 2011
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(2)
I already contacted you and the reply i got to from the area director was that he was happy with the level of service provided although the contract was manipulated they withheld vital information i.e. the person concerned was a bout to go on maternity with no savings or ablilty to pay for the rent and now she is a total nighmare and we can not get her out. ...
Jun 28,2011
Jun 28,2011
5
people found
this helpful
this helpful
I was told off by the "lettings manager" over the phone when trying to arrange a viewing. Apparently asking them to show you more than 2 properties is too much. I was told that I don't know what I want and that they are not going ...
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Nov 14, 2011
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maria, it sounds like you were the lucky one. we are landlords and were taken to the cleaners by the same letting manager. they asked as to go in sign our contracts and our tenants would do the same. they then forged and changed bits in the contract and now we are locked in a years contract awith totally unsuitable tenants who cant even afford the rent. they are greedy pigs ...
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Best Letting Agent in W5 
