Grants Independent Estate Agents
Weybridge, KT13
4.9/5, 524 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction
Grants Independent Estate Agents prominent office is the first Estate Agent you see when entering Weybridge from the M25. Located at the beginning of Weybridge High Street, in a convenient and prominent position, we offer Buyers, Sellers, Landlords and Tenants a very professional service and employ exceptionally high calibre sales ... show more Grants Independent Estate Agents prominent office is the first Estate Agent you see when entering Weybridge from the M25. Located at the beginning of Weybridge High Street, in a convenient and prominent position, we offer Buyers, Sellers, Landlords and Tenants a very professional service and employ exceptionally high calibre sales and letting professionals.

With our Weybridge office approaching its 25 year anniversary we are dedicated to combining excellent local knowledge and experience with cutting edge technology. Our team all use tablets on a cloud based property software package enabling them to react to enquiries anytime of the day. We create TV style adverts for our clients, using aerial photography to create a short film of the property.

Sellers, buyers, landlords, and tenants are all given first class service. Purchasers and tenants are telephoned as soon as a property appears to meet their requirements; this is supported by an automated emailing service that ensures buyers receive pertinent information including photographs and floor plans as soon as they are available. All viewings are accompanied so any questions that often arise can be answered immediately and concise feedback can be subsequently given to the Sellers and Landlords.

If you’re looking for an Estate Agent that offers the very best property sales particulars look no further, we design a property brochure specifically for your property that is then printed professionally and delivered back from our printers by courier within 48 hours. No flimsy pieces of paper!

Local advertising and wider coverage from glossy magazines is also a focus for the marketing team and regular adverts appear in various publications. Internet exposure is also extensive, spread over 8 different portal sites and social media sites, showing numerous photographs and floor plans.

Our client’s feedback is extremely important to us. We pride ourselves on the service that we provide and personal recommendations are essential to our business. We have hundreds of glowing reviews that can be read on line at the independent review site www.allagents.co.uk web site.

If you’re looking to Buy, Sell or Let call Grants Independent Estate Agents, we believe we really stand out from the crowd and will work exceptionally hard to ensure your property does the same!

Opening Hours
Address

Grants Independent Estate Agents
60 Church Street
Weybridge
Surrey
KT13 8DL
01932 841020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £233,000 £1,090,000
Lettings 95% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
142 5 236 5 70 0 40 1 24 1
Areas covered
  • KT13
  • KT12
  • TW17
  • KT14
  • KT10
  • KT11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA
Latest Properties

No Properties

“Steph is that very unique face of an absolute professional ......”

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Dec 14,2017
Minithumbup
Stephanie
By: 'Liz'
Dec 14,2017
0 people found
this helpful
Steph is that very unique face of an absolute professional and practical human being. She fully understands the frustration of the tenant with property issues and always aims to reach speedy, practical, cost effective solutions within the parameters of peoples lives. Those of us who ...
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Comment on agent fees
n/a
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“We use Grants Lettings for property management and finding new ......”

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Dec 14,2017
Minithumbup
Stephanie
By: 'Alastair'
Dec 14,2017
0 people found
this helpful
We use Grants Lettings for property management and finding new tenants when necessary. Stephanie is very efficient and does not have a problem, if we want to order something rather than using their own supplier. Emma is a good judge of the suitability of prospective ...
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Comment on agent fees
All in all the fee we pay for full management is reasonable.
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“Steph is great and very personable, she is very quick ......”

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Nov 08,2017
Minithumbup
Stephanie
By: 'Ruth'
Nov 08,2017
0 people found
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Steph is great and very personable, she is very quick to respond and resolves any problems or queries very efficiently. Steph is very experienced and it is always a pleasure to deal with her....
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“Stef is responsive and helpful. She goes the extra mile ......”

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Sep 13,2017
Minithumbup
Stephanie
By: 'Julia'
Sep 13,2017
0 people found
this helpful
Stef is responsive and helpful. She goes the extra mile so I am left feeing pleasantly surprised or impressed. She's been the best I've worked with in 7 years of letting out property....
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Comment on agent fees
I'm paying more than with my previous agent, but its a case of "you get what you pay for'!
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“Stef has been so supportive and efficient! Communicates very well ......”

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Sep 12,2017
Minithumbup
Stephanie
By: 'Kelly'
Sep 12,2017
0 people found
this helpful
Stef has been so supportive and efficient! Communicates very well and responds quickly when an urgent matter arises. Stef is very pleasant and a great asset to your team!...
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“I would just like to say that I'm so grateful ......”

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Sep 07,2017
Minithumbup
Stephanie
By: 'Sophie'
Sep 07,2017
0 people found
this helpful
I would just like to say that I'm so grateful to Emma to find me & my son a new home. I believe Emma was the most enthusiastic & helpful out of all agents that were helping me find a new home with our dog. I spoke ...
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“It is great to have someone so responsive to emails ......”

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Aug 01,2017
Minithumbup
Stephanie
By: 'Brian'
Aug 01,2017
0 people found
this helpful
It is great to have someone so responsive to emails and phone calls. Stef keeps me updated with current status and makes sure that everything is done PDQ.....highly recommended nothing is tomorrow everything is done today....
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Comment on agent fees
Ok good
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“Steph has been great at responding to queries promptly, as ......”

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Jul 24,2017
Minithumbup
Stephanie
By: 'Katy'
Jul 24,2017
0 people found
this helpful
Steph has been great at responding to queries promptly, as well as providing help and support whenever required. I feel reassured that if I ever have a concern, Steph will be quick to sort it for me....
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“I have been renting through Grants in this 1 particular property ......”

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Jul 19,2017
Minithumbup
Stephanie
By: 'Shaun'
Jul 19,2017
0 people found
this helpful
I have been renting through Grants in this 1 particular property for almost 4 years. Every encounter or issue we have had Steph has been fantastic to deal with. Everything we have requested we have got, Steph has always got back to me by phone or email ...
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“Stefanie is very experienced, efficient and always very helpful. She ......”

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Jun 29,2017
Minithumbup
Stephanie
By: 'George'
Jun 29,2017
0 people found
this helpful
Stefanie is very experienced, efficient and always very helpful. She comes accross very professionally and sorts out any problems quickly....
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“Stephanie has a wealth of experience and is very reliable ......”

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Jun 29,2017
Minithumbup
Stephanie
By: 'Victoria'
Jun 29,2017
0 people found
this helpful
Stephanie has a wealth of experience and is very reliable and capable. She acts quickly and I feel I can trust her, which is very important as she manages two properties for us. She's really easy to deal with and we get on well....
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“We are first time home buyers in the UK and ......”

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Jun 26,2017
Minithumbup
By: 'Holly'
Jun 26,2017
0 people found
this helpful
We are first time home buyers in the UK and James has been an excellent guide through the entire process. He answered all our questions patiently and comprehensively, accommodated our many viewing requests and proved to be a good sounding board on more complex issues. ...
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Comment on agent fees
N/A
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“From valuation through to completion dealing with Neal and James ......”

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Jun 08,2017
Minithumbup
Neal
By: 'Diane'
Jun 08,2017
0 people found
this helpful
From valuation through to completion dealing with Neal and James has gone smoothly. In a difficult market, their professional, upbeat and confident style has worked. I was advised of all viewings in advance, they were always accompanied, important as the house was empty. Grants works ...
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Comment on agent fees
Very fair
Was this helpful? Yes

“As buyers, we found James really helpful. He was always ......”

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May 26,2017
Minithumbup
By: 'Amy'
May 26,2017
0 people found
this helpful
As buyers, we found James really helpful. He was always available when we needed him, and was brilliant at keeping us in the loop as to what was going on at all stages. He was very honest and we never felt like we were being ...
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Comment on agent fees
N/A
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“We have recently exchanged on the sale of our property ......”

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May 09,2017
Minithumbup
Neal
By: 'Jo'
May 09,2017
0 people found
this helpful
We have recently exchanged on the sale of our property through Grants. Neal and James have been absolutely excellent throughout the process. When we instructed Grants we had already been on with 2 agents previously and had a significant number of viewings, within weeks of being ...
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“We have just exchanged on a property we purchased through ......”

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May 04,2017
Minithumbup
By: 'Jackie'
May 04,2017
0 people found
this helpful
We have just exchanged on a property we purchased through Grants. James was exceptional throughout the process from the first viewing all the way through to exchange. He was quick to respond, courteous and always went above and beyond to help us through the process ...
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Comment on agent fees
NA - I am a buyer
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“Very happy with the way Stephanie handles any issues we ......”

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May 02,2017
Minithumbup
Stephanie
By: 'jack'
May 02,2017
0 people found
this helpful
Very happy with the way Stephanie handles any issues we have with the rental property. Keeps us in the loop at all times and is very prompt in responding....
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Comment on agent fees
good
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“Jane has always been extremely professional when I have had ......”

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Apr 25,2017
Minithumbup
Jane
By: 'Matt'
Apr 25,2017
0 people found
this helpful
Jane has always been extremely professional when I have had dealings with her, a valuable member of staff for the branch, look forward to working with her in future...
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Comment on agent fees
Agent fees are very reasonable incomprison to the rest of the market
Was this helpful? Yes

“Stephanie is very professional. She is always available to help, ......”

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Apr 21,2017
Minithumbup
Stephanie
By: 'Andreas'
Apr 21,2017
0 people found
this helpful
Stephanie is very professional. She is always available to help, respond very quick to all queries and is very flexible....
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“Very helpful, quick to respond to queries and quick to ......”

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Apr 16,2017
Minithumbup
Stephanie
By: 'L'
Apr 16,2017
0 people found
this helpful
Very helpful, quick to respond to queries and quick to sort out any issues. Always understanding to both the landlord and tenant....
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Comment on agent fees
I've never really understood why admin fees are so high to simply renew tenancy. I personally think the fees of £90 for paperwork is too high.
Was this helpful? Yes

“Stephanie has always been helpful, very informative and always tries ......”

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Apr 11,2017
Minithumbup
Stephanie
By: 'Robyn'
Apr 11,2017
0 people found
this helpful
Stephanie has always been helpful, very informative and always tries to do her best for the tennant. Very flexable with property checks and always happy to discuss anything we may need....
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“On occasions when I need to contact Stephanie and others ......”

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Apr 09,2017
Minithumbup
By: 'Jennifer'
Apr 09,2017
0 people found
this helpful
On occasions when I need to contact Stephanie and others in Grants, I am happy with their responsiveness to issues and advice....
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“Excellent property management service. Stephanie is prompt and professional with ......”

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Apr 06,2017
Minithumbup
Stephanie
By: 'Happy'
Apr 06,2017
0 people found
this helpful
Excellent property management service. Stephanie is prompt and professional with communications regarding checks required and property maintenance needs. Her communications are timely and accurate. I recommend Grants....
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“Stephanie is very professional and easy to deal with. Issues ......”

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Apr 03,2017
Minithumbup
Stephanie
By: 'Gilly'
Apr 03,2017
0 people found
this helpful
Stephanie is very professional and easy to deal with. Issues are always sorted out quickly and efficiently. No issues at all recommending her....
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“Stephanie is a very professional lady and is very easy ......”

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Apr 03,2017
Minithumbup
Stephanie
By: 'Sandy'
Apr 03,2017
0 people found
this helpful
Stephanie is a very professional lady and is very easy to get along with. She is friendly and very competent at her job. She will put herself out to help you in anyway that is required and has contacts from electricians, gardeners, plumbers up to ...
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Comment on agent fees
Good
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“Sophie was great to deal with throughout the process & always ......”

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Mar 16,2017
Minithumbdown
By: 'Chris'
Mar 16,2017
1 people found
this helpful
Sophie was great to deal with throughout the process & always happy to help and advise. She was also quick to respond to any queries I had. Thoroughly recommended....
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“I cannot compliment Stephanie enough! She has been so helpful ......”

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Mar 14,2017
Minithumbup
Stephanie
By: 'K'
Mar 14,2017
0 people found
this helpful
I cannot compliment Stephanie enough! She has been so helpful and efficient on every occasion. Email or telephone call she has responded so quickly and got everything sorted in such a professional and helpful way. Nothing is too much trouble for her. I would highly ...
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“Stephanie is brilliant, she always informed me on the update ......”

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Feb 23,2017
Minithumbup
Stephanie
By: 'St'
Feb 23,2017
0 people found
this helpful
Stephanie is brilliant, she always informed me on the update regarding few issues we've had at our rented property, even though she didn't have straight answer, she would get in touch promptly inform me she is on the ball. She resolved our issues very quickly ...
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Comment on agent fees
Good
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“In the short time that we have been with Grant's, ......”

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Feb 22,2017
Minithumbup
Stephanie
By: 'Mat'
Feb 22,2017
0 people found
this helpful
In the short time that we have been with Grant's, Stephanie has been great to deal with. She responds to any issues promptly and see them through to the end in a timely fashion....
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Comment on agent fees
As we have relocated from Australia we find agents fees in general very high and should really be incorporated as part of the monthly management fee to the landlord. However, we find Grant's fees to be inline with other agents.
Was this helpful? Yes

“Stephanie is always very hands on!Highly professional, understanding and ......”

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Feb 18,2017
Minithumbup
Stephanie
By: 'Kristina'
Feb 18,2017
0 people found
this helpful
Stephanie is always very hands on! Highly professional, understanding and caring. Always easy to get hold of and great communication....
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No image available Stephanie
(179)
No image available Neal
(51)
No image available Sarah
(39)
No image available Abby
(38)

Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 3:23 PM 19/10/2022 by Mr Neal M Aldridge

Awards won by Grants Independent Estate Agents, Weybridge KT13 8DL



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