0% lettings valuation accuracy
82% lettings fee satisfaction
No company information
Latest Reviews
8th Oct 2022
reviewed by 'Isaac'
16th Sep 2022
reviewed by 'Pradeep Singh'
28th May 2022
reviewed by 'Ria'
18th Mar 2022
reviewed by 'Isabella'
9th Dec 2021
reviewed by 'MR S S CADWALLADER'
11th Nov 2021
reviewed by 'Alex Moore'
Opening Hours
Address
Grainger PLC
3rd Floor East
No.1 London Bridge
London
Greater London
SE1 9BG
020 7940 9500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 82% | £750 | £2,870 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 56 | 13 | 0 | 0 | 0 | 1 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
May 07,2019
May 07,2019
0
people found
this helpful
this helpful
I've lived in the US, France and the UK, and I can say that Grainger has been the best property management company I've ever dealt with.
Super responsive, proactive and their staff is very kind and friendly to deal with. A big shout out to ...
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Comment on agent fees
Fair fees, although the checkout fees and report were really expensive and taken out of my deposit directly.
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Apr 23,2019
Apr 23,2019
3
people found
this helpful
this helpful
We've been in a property managed by Graingers for 9 months now, and I can honestly say working with them is the most infuriating experience. We are constantly having to chase for answers to questions, and the phone often doesn't even ring, so you're just screaming ...
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Comment on agent fees
high considering output is 0
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May 08, 2019
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We're really sorry to read this, your experience is not reflective of the standards we set. Please can you email your details to [email protected] so that we can try and assist you. ...
Feb 22,2019
Feb 22,2019
0
people found
this helpful
this helpful
When we moved out from Shillington Old School, we received our deposit within 5 working days thanks to an efficient service from Kal Patel....
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“I have had Shupria as my property manager for just under a year and I have only very positive things to say about her. Shupria always delivers....”
Jan 11,2019
Jan 11,2019
1
people found
this helpful
this helpful
Shupria always delivers on her promises and is caring and courteous no matter what the pressure. Shupria is a credit to her profession and to Grainger...
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Jan 21, 2019
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Thanks so much for sharing your feedback Richard, we're delighted to hear you've had a positive experience. We'll share your comments with Shupria. ...
Jan 11,2019
Jan 11,2019
0
people found
this helpful
this helpful
Loved living in Kew Bridge Court, service amazing and Younis was outstanding, Lisa was so helpful when I moved out...
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Jan 21, 2019
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We're delighted you had such a positive experience, thanks for sharing! ...
Nov 01,2018
Nov 01,2018
4
people found
this helpful
this helpful
By far the worst company I ever rented from.
Extremely rude, incompetent, unprofessional.
The lift did not work for months, had moth and pest issues that just would not be fixed.
Would not even give one star....
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Aug 31,2018
Aug 31,2018
3
people found
this helpful
this helpful
Very difficult to manage problems, several issues never solved or long time after. The worst experience for me. They are only interested in your money , shameful !!...
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Aug 06,2018
Aug 06,2018
9
people found
this helpful
this helpful
Well what is there to say about Grainger's, they are an utter and total bunch of "and I hate to use this word but sorry I am going to" -UNTS. That's the only word that can describe them. The list of issues I have had ...
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Comment on agent fees
An absolute RIP OFF
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Mar 02,2018
Mar 02,2018
6
people found
this helpful
this helpful
I rented a room through Grainger lettings and now I am trying to move out, I provided 3 different potential tenants to replace me and 2 of them gave up because this agency is so slow and the customer service is awful. They are still processing the ...
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Oct 02,2017
Oct 02,2017
6
people found
this helpful
this helpful
I reported several times issue regarding my flat and the building too but without success,
I have sent email, made a call but nobody answered me or just without sorting out the problem.
It's incredible the poor service that this company provide of your clients.
...
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Comment on agent fees
Bad
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Apr 27, 2018
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Absolute piss poor company, no response for days on end they avoid phone calls and emails. Most of the staff have no sense of urgency and do not respond when they say they will. Absolutley disgusting service, no one seems to take reports seriously. Poorly worded emails, embarassing. Money grabbing cunts particularly the london office ...
Nov 11,2016
Nov 11,2016
10
people found
this helpful
this helpful
Never ever move into a property owned by Grainger. They bought the house my Nan rents a few years ago. It is nearly impossible to get repairs done, I've been waiting 2 years for the roof to be repaired as tiles have fallen off. There is ...
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Edyta
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
