Richmond, TW9
4.8/5, 48 reviews
94% recommended
88% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
A smart, modern, central Richmond office with a proactive sales team, selling all types of houses and apartments within the borough of Richmond upon Thames. We strive to offer outstanding service levels setting us apart from our competition. We also provide comprehensive mortgage advice and offer a first rate lettings ... show more A smart, modern, central Richmond office with a proactive sales team, selling all types of houses and apartments within the borough of Richmond upon Thames. We strive to offer outstanding service levels setting us apart from our competition. We also provide comprehensive mortgage advice and offer a first rate lettings service.

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Latest Reviews

View all Reviews 48
26th Feb 2019
reviewed by 'HD'
“We recently purchased our house through the Richmond Branch. The service was exceptional. Scott Carson in particular helped the process ......”
3rd Jan 2019
reviewed by 'Susan'
“Scott (and Lucy) were fantastic. Scott especially always went the extra mile. He was fantastically helpful and knowledgeable. He worked ......”
4th Oct 2018
reviewed by 'Andreas'
“Superb professional service with an excellent personal touch. All the team really work hard to offer the best service and ......”
6th Jul 2018
reviewed by 'Paul'
“We used G-Pees Richmond branch to sell our home as we now live in the USA. Therefore we had to ......”
5th Jul 2018
reviewed by 'GP'
“Hands on estate agent who did everything to ensure that the sale went through smoothly. Liaised with solicitors and lawyer ......”
28th Jun 2018
reviewed by 'Chris'
“Thank you to the team at the Richmond office for arranging my house sale. The service I received was very ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
17 Sheen Road
Richmond
Greater London
TW9 1AD
020 8261 7185

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 100% £260,000 £10,002,500
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 30 0 14 2 0 1
Areas covered
  • TW9
  • TW10
  • TW1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA RICS TPOS Sales TPOS Lettings TPOS
Rankings
Overall Overall
Estate agents
Letting agents
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“Excellent service...”

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Feb 26,2019
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Scott
By: 'HD'
Feb 26,2019
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We recently purchased our house through the Richmond Branch. The service was exceptional. Scott Carson in particular helped the process immensely but keeping everyone informed and liasing between buyer, seller and both solicitors....
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“Extremely positive experience working with Scott Parson....”

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Jan 03,2019
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Scott
By: 'Susan'
Jan 03,2019
0 people found
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Scott (and Lucy) were fantastic. Scott especially always went the extra mile. He was fantastically helpful and knowledgeable. He worked extremely hard to support to liaise with buyer and us in selling our property. The process had curves which was to be expected- but he ...
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Fees were reasonable
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“Amazing professional service with a real personal focus...”

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Oct 04,2018
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By: 'Andreas'
Oct 04,2018
0 people found
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Superb professional service with an excellent personal touch. All the team really work hard to offer the best service and support. I would highly recommend...
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Comment on agent fees
Good
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“House sale in Richmond...”

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Jul 06,2018
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By: 'Paul'
Jul 06,2018
0 people found
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We used G-Pees Richmond branch to sell our home as we now live in the USA. Therefore we had to liaise with Scott from afar which, I am glad to say all worked very smoothly. Scott was easy to deal with, proactive and informative without ...
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Comment on agent fees
The agent fees were very good in comparison to competitors
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“Superb Customer Service...”

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Jul 05,2018
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By: 'GP'
Jul 05,2018
0 people found
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Hands on estate agent who did everything to ensure that the sale went through smoothly. Liaised with solicitors and lawyer to ensure quick sale. We did have a stressful time with our mortgage company and Scott was always extremely friendly and patient with us. GP ...
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“Good experience...”

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Jun 28,2018
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By: 'Chris'
Jun 28,2018
0 people found
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Thank you to the team at the Richmond office for arranging my house sale. The service I received was very professional and friendly. I was kept well informed at all stages of the process....
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“Excellent...”

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Jun 25,2018
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Scott
By: 'KR'
Jun 25,2018
0 people found
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Scott Carson has been an amazing individual to deal with from the very start of our property sale. He's extremely courteous and very pleasant to deal with, he also has great knowledge of the property market and is very honest and trustworthy. We would like ...
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Good
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“Super helpful and on the ball...”

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Apr 25,2018
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Scott
By: 'Happyhomeowner'
Apr 25,2018
0 people found
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It was a pleasure buying our new house from gpees and Scott. Super nice and responsive agent and always on the ball. Made the process a pleasure....
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“Brilliant...”

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Apr 13,2018
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Lucy
By: 'Eliza'
Apr 13,2018
0 people found
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Lucy was extremely helpful throughout the whole house-buying life cycle. It was great to have one point of contact from the initial property viewing all the way through to completion. Lucy was helpful in recommending third parties, and also arranging for various services to be ...
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“Really impressed...”

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Mar 19,2018
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Lucy
By: 'Ben'
Mar 19,2018
0 people found
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We marketed our house through this office back in December, and also looked at a number of properties with their team. Incredibly impressive service, and really happy with the results. Highly recommended. Scott and Lucy were first rate, and very knowledgeable....
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Comment on agent fees
Reasonable fees in a competitive market.
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“Excellent friendly and reliable service. Great estate agents to work ......”

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Mar 05,2018
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Lucy
By: 'Rob'
Mar 05,2018
0 people found
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Excellent friendly and reliable service. Great estate agents to work with. We'd highly recommend them to buyers and sellers. Thank you....
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“Scott, Julia and the rest of the sales team were ......”

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Feb 17,2018
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By: 'Elaine'
Feb 17,2018
0 people found
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Scott, Julia and the rest of the sales team were a pleasure to deal with. Their ongoing support and expertise was invaluable during the sale of my property....
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“The finding of a suitable buyer was very fast. The ......”

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Feb 07,2018
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Scott
By: 'Robin'
Feb 07,2018
0 people found
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The finding of a suitable buyer was very fast. The overall length of time from marketing to exchange of contract could have been quicker but I thought Scott was fantastic. He stepped in when necessary to provide appropriate mediation between solicitors and helped achieve contract ...
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Comment on agent fees
I liked the fixed price option.
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“Fantastic service from start to finish, going over and above ......”

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Jan 29,2018
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Lucy
By: 'Claire'
Jan 29,2018
0 people found
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Fantastic service from start to finish, going over and above to ensure a smooth process and achieve goals and timescales for our sale....
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“Both Julia and Scott were very helpful in the purchase ......”

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Jan 02,2018
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Scott
By: 'Diane'
Jan 02,2018
0 people found
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Both Julia and Scott were very helpful in the purchase of the property that I have recently completed on. There was some time pressure to get the exchange of contracts and completion dates set up s quickly as possible and every effort was - successfully ...
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“We have bought and sold through Gascoigne Pees in Richmond ......”

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Nov 20,2017
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Scott
By: 'Toby'
Nov 20,2017
0 people found
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We have bought and sold through Gascoigne Pees in Richmond and, if we were ever to do it again, would go back. Scott and Lucy were fantastic in difficult circumstances. We really appreciate their skill and hard work - and they know the Richmond market ...
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Comment on agent fees
Low percentage
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“We had a very good experience purchasing our property through ......”

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Nov 17,2017
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Lucy
By: 'BhartiM'
Nov 17,2017
0 people found
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We had a very good experience purchasing our property through Gascoigne Pees, Richmond. The team is very professional, and helpful at the same time. I saw the property multiple times to be convinced that I am buying the right property, and Lucy and team were ...
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NA
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“Very good efficient service, I was prejudiced against Estate Agents ......”

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Sep 21,2017
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Scott
By: 'mmc'
Sep 21,2017
1 people found
this helpful
Very good efficient service, I was prejudiced against Estate Agents but they proved me wrong. Scott & Julia are certainly up to the task, difficult as it is. A happy customer!...
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Comment on agent fees
OK
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“I am ever so thankful to Scott and Julia for ......”

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Jul 10,2017
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Scott
By: 'Thankful'
Jul 10,2017
0 people found
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I am ever so thankful to Scott and Julia for contacting me about the sale of my home. Scott is very professional in all that he does and not forgetting very kind and patient. I am ever so grateful to the the team and it' ...
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Comment on agent fees
Good
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“I went through a very arduous sale process with the ......”

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Jun 13,2017
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Julia
By: 'Peter'
Jun 13,2017
0 people found
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I went through a very arduous sale process with the legal participants being very obstructive. Without Julia and her team's help I wouldn't have stood a chance and would have backed out much sooner. Progress was slow but consistent and the regular feedback helped me ...
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“As ever Scott, Julia and the rest of GP Richmond ......”

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Mar 20,2017
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Scott
By: 'Francis'
Mar 20,2017
0 people found
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As ever Scott, Julia and the rest of GP Richmond team are professional, reliable and committed to their job. We bought a house through them the entire team worked hard to get us over the finish line. They were prompt in responding to calls and ...
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Comment on agent fees
Not applicable
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“Professional and expert work from Scott led to a successful ......”

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Mar 17,2017
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Scott
By: 'Mark'
Mar 17,2017
0 people found
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Professional and expert work from Scott led to a successful outcome for us, when it did look against the odds on occasions! I would have no hesitation in recommending Scott, and the entire office, to any other potential buyer or seller - I would certainly ...
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Good
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“I cannot recommend this branch of Gascoigne Pees too highly. ......”

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Feb 28,2017
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Scott
By: 'Linda'
Feb 28,2017
0 people found
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I cannot recommend this branch of Gascoigne Pees too highly. The staff were both helpful and professional throughout a purchase which could have been difficult....
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“Thoroughly reliable, very supportive and highly professional. Our purchase would ......”

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Feb 27,2017
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Scott
By: 'N.Bowles'
Feb 27,2017
0 people found
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Thoroughly reliable, very supportive and highly professional. Our purchase would not have gone through if it wasn't for Scott's hard work and perseverance. At one point, we thought we were never going to be able to buy our onward property and it was only through ...
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Comment on agent fees
N/A
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“We recently purchased a property through Gascoigne Pees in Richmond. ......”

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Feb 21,2017
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Scott
By: 'AD'
Feb 21,2017
0 people found
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We recently purchased a property through Gascoigne Pees in Richmond. The way the process was dealt with was completely different to other agents we have used and Julia, Scott, Matthew and the team made sure it went as smoothly as possible. The approach the team ...
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Comment on agent fees
Very reasonable
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“Scott helped us buy a property in Richmond. He was ......”

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Feb 10,2017
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Scott
By: 'Mehdi'
Feb 10,2017
0 people found
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Scott helped us buy a property in Richmond. He was helpful during the prosses which led to a smooth transaction. Thanks Scott!...
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“My husband and I bought our house through Gascoigne Pees ......”

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Feb 09,2017
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By: 'Kirsty'
Feb 09,2017
0 people found
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My husband and I bought our house through Gascoigne Pees six years ago and were so impressed that we used them to sell our home and they didn't disappoint. Matt and Scott continued to exceed expectations, especially as it was a complicated sale. The utmost ...
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Comment on agent fees
Reasonable
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“Excellent service and communications from a top professional team superbly ......”

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Feb 03,2017
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Scott
By: 'Eric'
Feb 03,2017
0 people found
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Excellent service and communications from a top professional team superbly led by Scott Carson. Highly recommended to future potential clients....
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Comment on agent fees
Good
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“Mathew has been very helpful throughout the process of selling ......”

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Jan 24,2017
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By: 'Wendy'
Jan 24,2017
0 people found
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Mathew has been very helpful throughout the process of selling our property. I have found him approachable and friendly. He kept us informed throughout the process keeping us calm when the process with the solicitors was taking longer than expected....
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Good
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“Dealt with a highly complex sale and a very 'testy' ......”

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Jan 06,2017
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By: 'Dewi'
Jan 06,2017
0 people found
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Dealt with a highly complex sale and a very 'testy' buyer with utmost professional integrity. Always helpful and calm. Definitely someone you would want in your trench if under heavy artillery fire !...
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Comment on agent fees
They all charge the same really....which is way too much :-)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Internal complaints proceedure and members of the Ombudsman.
Last updated at 10:12 AM 03/08/2018 by

Awards won by Gascoigne Pees, Richmond TW9 1AD



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