100% sales valuation accuracy
92% sales fee satisfaction
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would ...
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When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow.
Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices.
Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie.
Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices.
Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie.
Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Latest Reviews
5th Jan 2024
reviewed by 'Rahul Bharat'
22nd Mar 2023
reviewed by 'Dimitar'
13th Feb 2023
reviewed by 'Michael Long'
24th Aug 2022
reviewed by 'Louie'
Opening Hours
Address
Gibbs Gillespie
268 High Street
Uxbridge
Middlesex
UB8 1LQ
01895 252542
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 92% | £175,000 | £703,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 1 | 36 | 6 | 17 | 1 | 14 | 1 | 3 | 3 |
Areas covered
- UB3
- UB4
- UB7
- UB8
- UB9
- UB10
- SL0
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 28,2015
Jun 28,2015
0
people found
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GG is excellent, well done. I am very happy for them. I would like to use GG again in future....
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Comment on agent fees
It is very reasonable.
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Jun 29, 2015
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(1)
Dear Yasu,
Thank you for taking the time to write a review. Sarah and her team at Uxbridge lettings work so hard to provide an all round excellent service for our Landlords,
We are very proud to have them represent Gibbs Gillespie,
Best regards
Kelly ...
Jun 15,2015
Jun 15,2015
0
people found
this helpful
this helpful
taking a lot longer to get my property occupied and little communication on status unless initiated by myself....
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Mar 20,2015
Mar 20,2015
2
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this helpful
this helpful
My family and I had used the services of Mr Mike Flowers at Gibbs Gillespie in the past, and on this occasion too, I found him to be professional, sharp and pro-active. There were a few, less than common, hurdles, which we had to overcome ...
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Mar 20, 2015
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(1)
Dear Mr Goya,
Thank you for taking the time to write a review, Mike is an extremely professional and dedicated agent and we are very proud to have him represent Gibbs Gillespie,
I will be certain to pass on your kind comments to him and we look forward to dealing with you in the future,
Best regards,
Kelly ...
Mar 02,2015
Mar 02,2015
0
people found
this helpful
this helpful
Very Professional Staff, especially Lewis Bolton.
Very Well Guided from the viewing till the tenancy agreement signature.
Will always refer Gibbs Gillespie to my family and friends
The final receipt of the payment wasn't given at the end and also only one set of key ...
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Mar 02, 2015
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(1)
Dear Ammar,
Thank you for taking the time to write a review. Lewis is an extremely hard-working agent and we are very proud to have represent Gibbs Gillespie and I will be certain to pass on your kind comments to him. I will also pass on your comments regarding the receipt and keys.
We look forward to dealing with you in the future,
Best regards
Kelly ...
Jan 21,2015
Jan 21,2015
1
people found
this helpful
this helpful
I think that all the process was good, but something very important did not happen; no one showed me around and I found the flat very dirty and had a lot of trouble turning on the heating and the gas.
As a suggestion, do not ...
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Jan 21, 2015
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Hi Mariel,
Thank you for taking the time to write a review, I understand that the Uxbridge office are arranging for the Landlord to contact you to discuss the heating controls. I also understand that an inventory was booked but you were unable to attend due to an lesson,
Many thanks
Kelly ...
Jan 15,2015
Jan 15,2015
1
people found
this helpful
this helpful
Comparing with other agent that I deal with they were frindly, respectful,
They welcoming me and response to all my emails, do not ignore them beside they treat me we'll every time I visit them....
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Jan 20, 2015
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(1)
Dear Amal,
Thank you for taking the time to write a review. Our team at Uxbridge lettings work so hard to look after our tenants and we are so pleased to hear that you have had a great service from them.
I will be sure to pass on your kind comments to the team,
Best regards,
Kelly ...
Dec 16,2014
Dec 16,2014
1
people found
this helpful
this helpful
The agent has good and fast respond from all my inquiry and the member of staff help each other to handle my tenancy....
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Comment on agent fees
Moderately
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Dec 16, 2014
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(1)
Dear Fafan,
Thank you for taking the time to write a review, our Uxbridge lettings team work so hard to provide an good service and we are so pleased that we have been able to provide you with excellent service,
I will pass your kind comments onto the team,
Many thanks
Kelly ...
Dec 16,2014
Dec 16,2014
1
people found
this helpful
this helpful
Thanks for all your help and support in 2014, I really appreciate your work in finding tenants and managing changes..!...
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Dec 18, 2014
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Dear Nick,
Thank you for taking the time to write a review. Ricky and our Uxbridge Lettings team work so hard to provide an all round positive experience and we are proud to have Ricky represent Gibbs Gillespie.
May we take this opportunity to wish you a Merry Christmas and a Happy 2015!
Kind regards,
Kelly ...
Dec 12,2014
Dec 12,2014
1
people found
this helpful
this helpful
I found the service to be efficient and professional. They have always taken my working hours into account and have made the process convenient and manageable. I would recommend their service to others and will use them again in the future....
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Dec 16, 2014
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Dear Nakita,
Thank you for taking the time to write a review. Our Uxbridge lettings office work so hard to provide a professional and all round positive experience so we are delighted that we have been able to help you!
I will pass your kind comments onto the team and we look forward to providing you with excellent service,
Kind regards,
Kelly ...
Dec 10,2014
Dec 10,2014
1
people found
this helpful
this helpful
Nick was able to understand exactly what I was looking for: a proper house in European terms (high ceiling, wooden floors, mixer taps, rail tower heaters). After visiting so many (depressing) properties with other Estate Agents who where claiming to understand what I needed (clearly ...
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Dec 10, 2014
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Dear Davide,
Thank you for taking the time to write a review. Nick is a very hard-working and dedicated agent and we are delighted to hear that he was able to find you a property that suited your exact requirements.
I will be sure to pass on your kind comments to Nick and we look forward to dealing with you in the future,
Kind regards
Kelly ...
Dec 10,2014
Dec 10,2014
1
people found
this helpful
this helpful
Lewis has served professionally in the deal ensuring the both sides are in consensus on all matters which is very much essential for a successful long lasting association. Has been continuously providing required support and assistance as the need be...
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Dec 10, 2014
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Dear UB resident,
Thank you for taking the time to write a review, Lewis is an extremely professional and dedicated agent and we are proud to have him represent Gibbs Gillespie.
I will be sure to pass on your kind comments to Lewis and we look forward to dealing with you in the future,
Kind regards,
Kelly ...
Dec 09,2014
Dec 09,2014
1
people found
this helpful
this helpful
We mainly dealt with Ricky through the year we rented 20 Finians Close and his service was brilliant. Nothing was too much for him and he always got back to me quickly and promptly. We would definitely use Gibbs and Gillespie Uxbridge again!...
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Dec 09, 2014
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Dear Cherry,
Many thanks for taking the time to write a review. Ricky & Holly are well respected and experienced agents and always strive to provide an all round positive experience. We are proud to have them represent Gibbs Gillespie.
I will be certain to pass on your kind comments to them and we look forward to dealing with you in the future,
Kind regards,
Kelly ...
Dec 04,2014
Dec 04,2014
1
people found
this helpful
this helpful
Excellent sales team. Reliable, trustful and highly professional from the start to completion. I dealt the exchange of contracts with Danielle at Gibbs Gillespie whose professionalism and expertise has full filled all the practical questions and bottleneck situations in selling my property and buying a ...
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Dec 04, 2014
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Dear Marco,
Thank you for taking the time to write a review. Danielle is an extremely hard-working agent and we are proud to have her representing Gibbs Gillespie. The Uxbridge Sales team work so hard to provide a positive experience for our sellers and buyers so we are delighted that we have been able to assist you,
I will be sure to pass on your kind comments to the team,
Kind regards
Kelly ...
Nov 20,2014
Nov 20,2014
1
people found
this helpful
this helpful
Id like to thank Gibbs Gillespie for providing an efficient and professional service.
In particular Holly, being new to the rental market Holly has provided sound advice
and has been readily available to assist with any queries that have arisen.
Also Ricky, his immediate response ...
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Comment on agent fees
For the service thus far provided extremely good value for money.
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Nov 20, 2014
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Dear Darren,
Thank you for taking the time to write a review, Holly and Ricky work so hard to provide our tenants and landlords with a positive experience so we are delighted to hear that they have been of service to you!
We look forward to dealing with you in the future,
Kind regards
Kelly ...
Jul 03,2014
Jul 03,2014
1
people found
this helpful
this helpful
Everyone I spoke to or interacted with at the agency is extremely helpful. Having been a student for the past 4 years and renting in various places, it was refreshing to be in business with people who actually value me as a person as opposed to ...
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Jul 03, 2014
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Dear Ana,
Thank you for taking the time to write a review, Ricky and Chloe are both hard-working and dedicated to their chosen roles and we are very proud of then,
We look forward to continuing to provide you with excellent service.
Kind regards,
Kelly ...
Jun 19,2014
Jun 19,2014
2
people found
this helpful
this helpful
I wanted to take a moment to say a big 'Thank you' for the courteous and satisfactory service offered by Gibbs-Gillespie during my one year tenancy.
I was new to UK and being a first time tenant, I must agree that the property we stepped ...
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Jun 19, 2014
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Dear Vijay,
Thank you for taking the time to write a review. Our Uxbridge Lettings office, Property Management and Tenancy Management Departments are extremely dedicated and hard working and we are delighted that we have made your first visit to the UK a pleasurable one,
I will be sure to pass your kind comments onto the departments and we look forward to dealing with you again in the future,
Kind regards
Kelly ...
Jun 12,2014
Jun 12,2014
0
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this helpful
I'm very pleased with the service provided Gibbs Gillespie. Nicola in particular, is a quick, efficient and reliable person. I would strongly recommend working with her....
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Jun 12, 2014
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Dear Alex,
Thank you for taking the time to write a review. Nicola is the Head of our Property Management department and is doing a fantastic job leading the team and providing excellent customer service,
We look forward to continuing providing you with excellent service,
Thanks
Kelly ...
Feb 20,2014
Feb 20,2014
0
people found
this helpful
this helpful
I used Gibbs Gillespie when I sold my property and they were brilliant. I work long hours so was not always around but that was never a problem for the Gibbs Gillespie team! They handled everything and it really took the stress out of it ...
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Feb 25, 2014
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Dear Angela,
Thank you for taking the time to write a review and for your kind comments, I will be sure to pass on your words to our Uxbridge office,
We look forward to helping you in the future,
Best regards
Kelly ...
Nov 09,2013
Nov 09,2013
21
people found
this helpful
this helpful
Terrible service and very rude attitude towards customers after signing the house contract in Uxbridge branch. The rent seems realistic yet come with lots of hidden problems and nonsensical charge afterwards. The house is totally have not fixed before we moved in as the blocked ...
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What agent could do to change your mind?
Cancel the unreasonable charge!Attached Filesnbsp;
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Nov 11, 2013
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(1)
Thank you for your feedback which you recently posted. We certainly do not wish for you to be unsatisfied with our services in any respect. We have investigated this issue in its entirety and feel we need the opportunity to respond to this matter in order to provide extra clarity to all parties involved.
Our records reflect you reported an issue with the central heating system at the property to our Management team during which you advised us that you’d completed the troubleshooting n ...
Oct 08,2013
Oct 08,2013
1
people found
this helpful
this helpful
I have been completely happy with every team member that I dealt with at the Uxbridge Branch during the sale of my property, with special thanks to Clive Edwards who secured and negotiated with the buyer, and Danielle, when she later became involved.
She has ...
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Oct 15, 2013
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Dear Satisfied Customer,
Thank you for taking the time to write a review, Danielle is a valued member of the team at our Uxbridge office and I will pass on your kind comments to her.
We look forward to dealing with you in the future.
Kind regards,
Kelly ...
Jun 04,2013
Jun 04,2013
6
people found
this helpful
this helpful
Due to a mistake from their referencing agency and poor communication with the landlord - we lost our first pick place. Their claim was that i failed the reference to which i could have given them a UK guarantor...but because of their poor communication ...
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What agent could do to change your mind?
i will never set foot into this agent again, even if they have the perfect place. I lost money dealing with them. I pray for them that they learn from this experience and at least step up their game. I am now dealing with a new agent....got a property too...Attached Filesnbsp;
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Jul 04, 2013
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Hello Shaniman
The reason you could not proceed with the let was due to the fact that your employer could not confirm that you met the required rent to income ratio set by our referencing agency. Our staff kept you updated throughout the entire process and we offered you several opportunities to liaise with your employer to rectify the problem. However all the further information supplied by them did not provide evidence of a higher, guaranteed income which conflicted with what you had told u ...
Feb 13,2013
Feb 13,2013
1
people found
this helpful
this helpful
I just wanted to take the opportunity to thank Ricky for his professionalism, honesty and drive throughout the whole process. He was so helpful and made everything very clear to us. When it looked like things were taking a while with references, he took the ...
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Oct 21, 2013
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Dear Mrs McLeod,
Thank you for taking the time to write a review. Ricky is a valued member of the Uxbridge lettings team, and indeed Nicola in our Property Management team. I will pass on your kind words of thanks to them,
Best Regards, Kelly ...
Feb 04,2013
Feb 04,2013
14
people found
this helpful
this helpful
I just wanted to share with everyone the terrible experience I just had with Jamie from the Uxbridge branch of Gibbs Gillespie. He is an incredibly rude man who is extremely full of himself. When trying to put forward a low offer on a property ...
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What agent could do to change your mind?
If the above named person learnt some manners and was more polite, we may consider dealing with them in the future.Attached Filesnbsp;
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Jan 26,2013
Jan 26,2013
13
people found
this helpful
this helpful
I am desperately trying to buy a property as my partner and I are looking to start a family. Currently renting but seems a waste of money when we have the money to buy a house. We've worked very hard to save a desposit above ...
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What agent could do to change your mind?
Be a lot more courteous and responsive. Some buyers out here are very serious about purchasing a property. Train your sales consultant Michael (I know a few industry rated sales trainers I could recommend) . As a manager I would put him on performance management because his attitude can easily tarnish your name and I'm sure you are good at what you do but from my experience I will only dissuade friends and family from ever using you. You don't deserve commission off me purchasing one of your properties all because I wasn't treated with the common curtesy that I deserved as a person first and foremost and as a customer.Attached Filesnbsp;
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Oct 08,2012
Oct 08,2012
1
people found
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I was delighted with the helpful and friendly manner with which I was
received by the agent at Gibbs Gillespie who quickly and fully understood
my requirements. She went out of her way to ensure that I was
kept fully informed of the procedures and ...
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Sep 09,2012
Sep 09,2012
1
people found
this helpful
this helpful
During the period I was looking for a house I tried many agencies but the most helpful was Gibbs Gillespie. I dealt with Holly Pendred with was so kind and pacient, She took a lot of her time to help me to find a property. ...
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Aug 28,2012
Aug 28,2012
1
people found
this helpful
this helpful
Although a lot of issues with the property over the year, Nikki has always been very quick to respond and kind and honest when explaining anything to us. In honesty thoughts of Gibbs as a letting agent still dont fill me with joy, we had ...
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Aug 06,2012
Aug 06,2012
3
people found
this helpful
this helpful
Under the surface, our house when we first moved in was full of hidden damages and irritating broken furniture/facilities: shower broken (health hazard), sofa broken, desk broken, bed broken, rubbish mattresses, etc etc.
Gibbs Gillespie should have fully reviewed and tested this house before ...
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Aug 03,2012
Aug 03,2012
2
people found
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this helpful
I just wanted to share our/my experience from property management. After a few minor teething issues when we moved into our 1st student house in terms of cleaning etc from the front office, our dedicated Property Manager - Nikki, was always on hand to ...
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Apr 26,2012
Apr 26,2012
1
people found
this helpful
this helpful
I have recently completed the purchase of a property from Gibbs Gillespie- Uxbridge branch.
I was absolutely delighted with the professionalism, courtesy and efficiency of the whole office. It appeared to me that all the staff shared the common purpose of putting clients first and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 1:26 PM 12/02/2016 by allAgents
