“Really efficient agents and a delight to deal with. Would ......”
5 Star Review
Jul 25,2017
By:
'Kunal'
Jul 25,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HA2
Lettings (as a Landlord)
Postcode: HA2
1
people found
this helpful
Really efficient agents and a delight to deal with. Would highly recommend, Leon found me a tenant within a few days, I have been happy with the service and will use them again in the future. I also found Nebras to be extremely helpful and ...
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Very impressed with the service I received from Thorgills, kept ......”
5 Star Review
Jul 23,2017
By:
'Keith'
Jul 23,2017
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: TW8
1
people found
this helpful
Very impressed with the service I received from Thorgills, kept me updated and got me corporate tenants in under a week. I will be using them again in the future....
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Comment on agent fees
The agents fee was fair, I feel that I got good value for money
1
people found
this helpful
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Yes
“over charge, hidden fees, not fair in them trade, soon ......”
1 Star Review
Jul 22,2017
By:
'Emad'
Jul 22,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BUSC
Lettings (Prospective customer)
Postcode: BUSC
4
people found
this helpful
over charge, hidden fees, not fair in them trade, soon or later they will close down they have a lot of victim...
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Comment on agent fees
very bad by every single way
4
people found
this helpful
Was this helpful?
Yes
“Emma helped to find a flat that we needed move ......”
5 Star Review
Jul 17,2017
By:
'Sami'
Jul 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
1
people found
this helpful
Emma helped to find a flat that we needed move in within 48 hours as another agent had let us down, everything went very smoothly will be working with them again....
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Would highly recommend, found me a corporate tenant to my ......”
5 Star Review
Jun 09,2017
By:
'Landlordadrian'
Jun 09,2017
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: TW8
1
people found
this helpful
Would highly recommend, found me a corporate tenant to my liking within days, I have been happy with the service and will use them again in the future....
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Comment on agent fees
I found them the same as other agents, but they provided me an excellent service.
1
people found
this helpful
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Yes
“Utterly disgraceful; an incident happened with our house and when ......”
1 Star Review
Jun 03,2017
By:
'Savannah'
Jun 03,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW2
Lettings (as a Tenant)
Postcode: TW2
6
people found
this helpful
Utterly disgraceful; an incident happened with our house and when questioned Thorgills lied about having any knowledge about the situation or being at the property. A key to our house was given out without our knowledge and when questioned it took numerous amounts of phone ...
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6
people found
this helpful
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Yes
“This is a worst state agent I ever seen in ......”
1 Star Review
May 04,2017
By:
'Nancy'
May 04,2017
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: No
Postcode: TW8
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: TW8
3
people found
this helpful
This is a worst state agent I ever seen in my life. They are just thinking about commotion and they leave you on the trouble time. As I got a flat from them with highest price and without good customer service. They said me flat ...
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3
people found
this helpful
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Yes
“Really efficient agents and a delight to deal with. They ......”
5 Star Review
Sep 26,2016
By:
'Claire'
Sep 26,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Landlord)
Postcode: TW8
1
people found
this helpful
Really efficient agents and a delight to deal with. They go out of their way to make everything go smoothly and even when their was a hiccup, they resolved it very quickly.
I moved from another agent to Thorgills and I am delighted with the ...
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Comment on agent fees
You get what you pay for
1
people found
this helpful
Was this helpful?
Yes
“Where do I even begin. Never contact you once you've ......”
1 Star Review
Jul 23,2016
By:
'Displeasedtenant'
Jul 23,2016
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TW8
Lettings (Prospective customer)
Postcode: TW8
4
people found
this helpful
Where do I even begin. Never contact you once you've paid them money. Always have to be chased. Staff are young and have no knowledge of the properties they are 'managing', meaning they are unable to answer even the simplest of questions. Accused us of ...
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What agent could do to change your mind?
AWFUL
Attached Filesnbsp;
Comment on agent fees
AWFUL
4
people found
this helpful
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“Poor management of property. Very slow in doing their job. ......”
1 Star Review
Apr 05,2016
By:
'Pebbles'
Apr 05,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW5
Lettings (as a Tenant)
Postcode: NW5
2
people found
this helpful
Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying sorry with no action behind it to follow up.
Upon moving in, the flat was to be ...
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What agent could do to change your mind?
High fees
Attached Filesnbsp;
Comment on agent fees
High fees
2
people found
this helpful
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Yes
“When viewing the property we were mislead about the type ......”
1 Star Review
Mar 25,2016
By:
'Unhappy'
Mar 25,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW8
Lettings (as a Tenant)
Postcode: TW8
2
people found
this helpful
When viewing the property we were mislead about the type of utility bills covered in rent. We continuously asked the agent and every time they would reluctantly confirm that all utility bills except for water and council tax are covered. Only after we were given ...
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What agent could do to change your mind?
Too expensive for the service provided
Attached Filesnbsp;
Comment on agent fees
Too expensive for the service provided
2
people found
this helpful
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Yes
“Very poor service and communication, the agents working there will ......”
1 Star Review
Feb 29,2016
By:
'Megan'
Feb 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: XXXX
Lettings (as a Tenant)
Postcode: XXXX
2
people found
this helpful
Very poor service and communication, the agents working there will be only on the landlord's side, they don't help the tenants and are disorganized. Whatever you try to sort out, they are unlikely to help at all....
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Comment on agent fees
Too high for the poor service.
2
people found
this helpful
Was this helpful?
Yes