Limehouse, London, E14
4.8/5, 335 reviews
95% recommended
90% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James - Visit Our Website

Latest Reviews

View all Reviews 335
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
8th Jun 2022
reviewed by 'Bence'
“James was fantastic throughout the entire sale process. He is an agent who willing to go for an extra mile ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 99% £285,500 £1,250,000
Lettings 97% 95% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
84 1 121 11 45 1 46 1 22 3
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
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Docklands, E14
Limehouse, E14

“We retained Franklyn James to sell our flat after arranging ......”

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Jan 27,2017
Minithumbup
By: 'Lisa'
Jan 27,2017
1 people found
this helpful
We retained Franklyn James to sell our flat after arranging a few valuations as we found them to be proactive and enthusiastic and they didn't disappoint. Our buyer ended up in a more complex situation than anticipated which put the chain at risk but their ...
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“It was a pleasure working with David throughout my transaction ......”

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Jan 11,2017
Minithumbup
By: 'Samantha'
Jan 11,2017
1 people found
this helpful
It was a pleasure working with David throughout my transaction - this was my first purchase and he was fantastic in walking me through the process and made it all very simple to understand. He was always very responsive and kept me up to date ...
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“Excellent service, always kept me in the loop with progress ......”

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Dec 16,2016
Minithumbup
By: 'Kate'
Dec 16,2016
1 people found
this helpful
Excellent service, always kept me in the loop with progress on the purchase and very friendly and open. I had heard many estate agent horror stories so was surprised at how helpful he was!...
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“David has been fantastic throughout the purchase. He has accommodated ......”

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Dec 16,2016
Minithumbup
By: 'Basil'
Dec 16,2016
1 people found
this helpful
David has been fantastic throughout the purchase. He has accommodated multiple viewings as well as kept me updated on a regular basis. Very professional service and will be looking to use them for rental services as well. Highly recommended...
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Comment on agent fees
Good
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“Excellent service and help from David during a long and ......”

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Dec 16,2016
Minithumbup
By: 'J'
Dec 16,2016
1 people found
this helpful
Excellent service and help from David during a long and challenging sale. David chased it all down and kept our onward chain happy. Many thanks!...
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“David has been an absolute star in helping us with ......”

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Dec 15,2016
Minithumbup
By: 'N/A'
Dec 15,2016
1 people found
this helpful
David has been an absolute star in helping us with selling our flat and coordinating solicitors/buyers/ourselves to ensure this process has been as smooth and stress free as possible! Which it has been!...
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“First agent I used in central London that once he ......”

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Dec 14,2016
Minithumbup
By: 'Ryan'
Dec 14,2016
1 people found
this helpful
First agent I used in central London that once he understood my brief, he waited until the right moment and showed me the place I actually wanted. So many try to sell you something, this is not the case. With a bit of luck, we ...
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“Having had my property listed with another agent with no ......”

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Dec 14,2016
Minithumbup
By: 'first_and_last_review'
Dec 14,2016
1 people found
this helpful
Having had my property listed with another agent with no success David and his team took over the listing and the first thing I noticed was the increased communication coming from them regarding, viewings, etc... Thanks to their fluid network of clients the property sold ...
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“David was extremely professional and helpful during the purchase process. ......”

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Dec 06,2016
Minithumbup
By: 'Mohamed'
Dec 06,2016
1 people found
this helpful
David was extremely professional and helpful during the purchase process. He helped make the process seamless despite a number of complications associated with a chain purchase. He communicated regularly to provide sufficient updates and was a knowledgeable adviser....
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“Having had a tenancy end early, leaving our apartment empty ......”

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Dec 01,2016
Minithumbup
By: 'DGT'
Dec 01,2016
1 people found
this helpful
Having had a tenancy end early, leaving our apartment empty post-Brexit vote, we were concerned at how long it might take to re-let. FJ didn't take long to put in place a new three year tenancy, and kept us informed through the process to enable ...
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Comment on agent fees
Satisfactory
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“I must say, both Jason and David have been superb ......”

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Nov 30,2016
Minithumbup
By: 'Abs'
Nov 30,2016
1 people found
this helpful
I must say, both Jason and David have been superb to meet, supportive throughout a difficult process in purchasing our home, and always professional. They stand out amongst the crowd! Welldone guys and Thankyou for your professionalism and support throughout....
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Comment on agent fees
Good compared to the competition and service received.
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“David provided excellent service to us throughout our completed transaction ......”

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Nov 28,2016
Minithumbup
By: 'Tequila'
Nov 28,2016
1 people found
this helpful
David provided excellent service to us throughout our completed transaction and previously in helping us to reach earlier agreements on our property. His patience and professionalism were extremely commendable and David is truly a safe pair of hands, who is reliable and happy to help. ...
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Comment on agent fees
Fees were reasonable compared with those of other agents.
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“Lee recently helped us purchase an investment property and then ......”

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Nov 04,2016
Minithumbup
By: 'John'
Nov 04,2016
1 people found
this helpful
Lee recently helped us purchase an investment property and then found us good Tenants without a void period. All calls and emails were answered quickly and efficiently. Communication with both the Vendors and Tenants was good. Everything was carried out in a business like manner, ...
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Comment on agent fees
The Let / Managment fees are fair
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“Franklyn James manage a residential property in Limehouse for me. ......”

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Nov 03,2016
Minithumbup
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Gary
By: 'I.'
Nov 03,2016
3 people found
this helpful
Franklyn James manage a residential property in Limehouse for me. The property was damaged by a serious water leak and repairs were undertaken by the estate management company under an insurance claim. These works were particularly badly managed and Gary Atkins had to deal with ...
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Comment on agent fees
Fees are reasonable and competitive.
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“David was at all times professional and courteous to all ......”

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Oct 28,2016
Minithumbup
By: 'Tequila'
Oct 28,2016
2 people found
this helpful
David was at all times professional and courteous to all parties involved in our transaction despite the added complications of it being part of a chain. i would recommend his services to family and friends...
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“I would recommend Tristan and Franklyn James to anyone. Tristan ......”

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Oct 28,2016
Minithumbup
By: 'Chris'
Oct 28,2016
4 people found
this helpful
I would recommend Tristan and Franklyn James to anyone. Tristan was very helpful, communicating when needed promptly and efficiently. Advised me about various things that were new to me in a clear and precise manner. In a word - helpful!...
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“I chose Franklyn James to rent my newly purchased property. ......”

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Oct 26,2016
Minithumbup
By: 'Mark'
Oct 26,2016
3 people found
this helpful
I chose Franklyn James to rent my newly purchased property. My requirements were simple but difficult to accomplish - I needed a good return and a responsible tenant who will respect my brand new property. I worked directly with Lee Alter who was very professional ...
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Comment on agent fees
Very reasonable for the service they provided
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“Tristan, and all the team at Franklyn James that we ......”

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Oct 26,2016
Minithumbup
By: 'Erica'
Oct 26,2016
2 people found
this helpful
Tristan, and all the team at Franklyn James that we encountered, were extremely professional, kind, efficient and friendly. We didn't ever have to chase them for information or updates - they emailed promptly and rang us just to keep us updated with the progress. We ...
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“Tristan is very professionnal.It was a pleasure dealing with ......”

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Oct 23,2016
Minithumbup
By: 'Ingrid'
Oct 23,2016
4 people found
this helpful
Tristan is very professionnal. It was a pleasure dealing with him, the answers were quick and clear.He really helped during the different processes and found a solution that matches my needs. I highly recommend Franklyn James for their responsiveness, efficiency, and kind assistance....
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“Tristan is honest and candid in providing feedback on properties. ......”

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Oct 18,2016
Minithumbup
By: 'Tim'
Oct 18,2016
16 people found
this helpful
Tristan is honest and candid in providing feedback on properties. Overall he has offered a good professional service and I would work with him again...
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Comment on agent fees
As expected
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“I used Franklyn James to find a property to rent. ......”

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Oct 03,2016
Minithumbup
By: 'Bob'
Oct 03,2016
15 people found
this helpful
I used Franklyn James to find a property to rent. In general, I have been happy with their service so far. In my opinion, their fees are a little higher than other estate agents, but they are professional and efficient. I have dealt with Lee, ...
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“David was in touch every few days to check for ......”

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Sep 20,2016
Minithumbup
By: 'EW'
Sep 20,2016
16 people found
this helpful
David was in touch every few days to check for updates on my side and to let me know how the purchaser's side was getting on. The sale wasn't straightforward and so it was really important to have David letting the buyer know that I ...
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Comment on agent fees
Good
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“I sold my flat through Frankly James. As usual the ......”

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Sep 13,2016
Minithumbup
By: 'Zhong'
Sep 13,2016
16 people found
this helpful
I sold my flat through Frankly James. As usual the whole process was not easy and I must say David, Gary and the whole team are very professional and helpful....
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Comment on agent fees
The fee was very reasonable.
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“David helped me buy my first property and I found ......”

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Aug 25,2016
Minithumbup
By: 'Beth'
Aug 25,2016
14 people found
this helpful
David helped me buy my first property and I found him to be helpful, reliable and extremely responsive. He really helped to ease the process and I had an extremely positive experience using Franklyn James as a result of the service he provided....
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“Rented a house with FJ. First there have been lot ......”

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Aug 23,2016
Minithumbdown
By: 'PSN'
Aug 23,2016
13 people found
this helpful
Rented a house with FJ. First there have been lot of issues with this property as such(nothing to do with agent) and I have exchanged close to 80 emails now with my property manager at FJ and the issue is still unresolved and I am ...
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By: Gary Atkins
Aug 23, 2016
View all comments (1)
We would firstly like to thank the reviewer for their comments and can confirm that Franklyn James are aware of the property and instance being referred to in the review. It is important to note that whilst Franklyn James remain as point of contact for occupants of our managed properties we, as with all Managing Agents, are not able to undertake maintenance items without express agreement of the landlord. As rightfully advised by the reviewer a large number of communications have taken place bet ...

“One Saturday I sent various messages to various Estate Agents ......”

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Jun 15,2016
Minithumbup
Staff profile picture
Mark
By: 'Ian'
Jun 15,2016
15 people found
this helpful
One Saturday I sent various messages to various Estate Agents telling them that I was about to put my father's house on the market. The very next day, Sunday, I received a phone call from Mark Kimber and within a few minutes I knew I ...
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Comment on agent fees
Excellent value for money. Worth every penny.
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“Tarkan was in every way a breath of fresh air. ......”

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May 30,2016
Minithumbup
By: 'Alex'
May 30,2016
16 people found
this helpful
Tarkan was in every way a breath of fresh air. I did meet one or two very good agents (including David Bailey from the same agency) but Tarkan was the one agent I would trust implicitly and always be pleased to recommend. Highly professional and ...
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“Tarkan has been the best estate agent I have dealth ......”

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May 26,2016
Minithumbup
By: 'Suda'
May 26,2016
14 people found
this helpful
Tarkan has been the best estate agent I have dealth thus far, I have purchased a few properties and the experience of seeing this through to completion has been the smooth sailing. Tarkan did not try to sell us a house, rather he took personal ...
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“Tarkan recently helped us to buy a flat in Limehouse. ......”

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May 13,2016
Minithumbup
By: 'Jenny'
May 13,2016
14 people found
this helpful
Tarkan recently helped us to buy a flat in Limehouse. From the very start of our search he was helpful, efficient, and always went out his way to answer our questions quickly. Moving house is always stressful but it helped massively to have a nice ...
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Comment on agent fees
N/A
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“Gary Atkins is the worse Estate Agent I have never ......”

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Mar 24,2016
Minithumbdown
By: 'Mikael'
Mar 24,2016
13 people found
this helpful
Gary Atkins is the worse Estate Agent I have never seen. He could be very threatening, just one advice avoid him. His only and unique goal is to take money from both Landlord and tenant. Once you will be in the property he will try ...
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By: Gary Atkins
Mar 24, 2016
View all comments (1)
Thank you for your review I am sorry to hear that you feel any aspect of the service which you have received has been below the standard which you would have expected. I would be more than happy to look into this matter further if you can provide an address with which your review has been made. It is important to note that, as an agency, we act upon instructions received from our clients in respect of any rent increase proposals, these decisions are not made by Franklyn James Estate Agents. With ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:36 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8DP



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Franklyn James

Branch - Limehouse, London, E14

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