90% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ...
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We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
Latest Reviews
15th Mar 2023
reviewed by 'Pooja'
16th Jan 2023
reviewed by 'Sean V.'
6th Sep 2022
reviewed by 'Kevin'
22nd Aug 2022
reviewed by 'Gary Turner'
8th Jun 2022
reviewed by 'Bence'
Opening Hours
Address
Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 99% | £285,500 | £1,250,000 |
| Lettings | 97% | 95% | £355 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 84 | 1 | 121 | 11 | 45 | 1 | 46 | 1 | 22 | 3 |
Areas covered
- E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 04,2018
Dec 04,2018
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Rented through Franklyn James and with Gary for 2 years and can honestly say the service was excellent. He was always quick to reply to any questions or concerns I had and dealt with them in a timely manner. Standout was when my heating broke in ...
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Good
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Dec 03,2018
Dec 03,2018
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I have recently started renting out my flat with Franklyn James and Gary has been extremely responsive, helpful and professional throughout the process....
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Comment on agent fees
In line with other providers
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Dec 03,2018
Dec 03,2018
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I've been with Gary for a while now and I'm very happy with the service. He has taken good care of the flat and has been very helpful in negotiations with the landlord....
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Dec 01,2018
Dec 01,2018
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I have used the services of Franklyn James for over a year now. I have found the entire team to be extremely professional, thorough and prompt....
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Nov 30,2018
Nov 30,2018
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I am extremely happy with the service provided by Gary so far. I have rented out my flat and had few minor issues with the tenant when he moved in. Gary was very professional and efficient in dealing with the matter and provided updates....
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Nov 26,2018
Nov 26,2018
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I have found Gary to be very helpful and professional in all my dealings with him. He was a great help in sorting out, in a very tactful manner, a dispute my previous tenant had with his neighbours....
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Nov 23,2018
Nov 23,2018
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Gary Atkins has been my main point of contact for a number of years since I have been renting my flat.
A few years ago I had a very troublesome tenant and Gary took over the property management for me so all communications went through ...
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Comment on agent fees
I am happy with the fees that I pay.
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Nov 12,2018
Nov 12,2018
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Gary has been extremely helpful and efficient during my time renting via Franklyn James.
Gary is a pleasure to deal with and has always made everything as straightforward as possible.
Thankyou very much!...
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Nov 11,2018
Nov 11,2018
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Gary is very professional and caring. I know that I can count on him at any time if there's an issue and that he'll be more than willing to help me.
He responded quickly and found a solution to my problem.
I'm more than happy ...
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Nov 07,2018
Nov 07,2018
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We rented for two years in a flat managed by Franklyn James and had a very positive experience with Gary and the team. Having rented several times before in London we found the speed of communication, honesty from the team and high standard of service ...
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Nov 02,2018
Nov 02,2018
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David is quite simply the best agent I have ever had the pleasure of dealing with. He was very much in touch with what I was looking for and he matched me to a property that I didn't even give any consideration. I subsequently ended ...
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Nov 02,2018
Nov 02,2018
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Hilary is a property manager I work alongside with at Franklyn James, dealing with any electrical appliance problems and getting them resolved as quickly as we can. Hilary is a very committed and hard working lady and responds to any questions that myself or her ...
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“Great working with both Lee and Hilary. Communicate well and acted on all my instructions and request....”
Nov 01,2018
Nov 01,2018
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Both Lee and Hilary has been very helpful with my requests and instructions as to both my properties. Both got rental out within the expected time frame. So far there has been no major problems. Keep up the great work....
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Comment on agent fees
Reasonable and expected
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Nov 01,2018
Nov 01,2018
3
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I have worked with other agents across East London and I can say Antony of Franklyn James is very organised, well presented and extremely professional to the highest standard. In the last year I have been working with Franklyn James and can say that I ...
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Nov 01,2018
Nov 01,2018
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David has been a pleasure to deal with having first met him over a year ago. Having identified the house we wanted to purchase in August, David found us a buyer for our London flat by early September and we completed at the end of ...
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Comment on agent fees
Slightly high but worthy of the quality service.
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Nov 01,2018
Nov 01,2018
3
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Anthony and rest of the team did great job and helped us to find exactly what we wanted. His service was great and professional...
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Oct 31,2018
Oct 31,2018
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My name is Dave Gilbert. I am an electrical contractor in East London and have now worked with Gary and the rest of the team at Franklyn James for some time now. Gary is always professional and kind and a pleasure to work with. From ...
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Oct 30,2018
Oct 30,2018
3
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Antony was very professional and polite in liaising between the tenants and us and managed to achieve a quick and hassle free let....
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Good
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Oct 28,2018
Oct 28,2018
4
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I worked closely with Anthony Cope from Franklyn James for an apartment that we needed within in a short time frame and I must say I was highly impressed by the services provided by Anthony. He was highly professional, always on top of things and ...
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Oct 27,2018
Oct 27,2018
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We have been clients of Franklyn James for about 15 years in which time Gary has represented us virtually throughout. Gary is always ready to solve problems; he responds to emails and telephone calls promptly; and he finds solutions which satisfy us and are acceptable to ...
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Oct 27,2018
Oct 27,2018
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Hi Gary, just a little message to say how grateful I am for you and everything you do with the house. We really appreciate you so thanks very much for finding us such lovely tenants. Management of the property is prompt and I am always ...
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Oct 27,2018
Oct 27,2018
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Excellent group of professionals which always go the extra mile for their client. Highly recommended, i have been using them for years...
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Comment on agent fees
Good market prices
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Oct 25,2018
Oct 25,2018
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Hilary has done an incredible job and consequently James Franklin has fulfilled our tenant agreement with highly satisfaction so far. Hope the standard keep as it is!...
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Oct 24,2018
Oct 24,2018
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We have worked with Franklyn James and Gary for 18 months and it has always been a pleasure to deal with Gary and the team. Their approach is professional, but friendly and co-operative.
Long may our relationship continue and we would certainly recommend them to others....
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Oct 24,2018
Oct 24,2018
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I am always happy to deal with Gary and the team at Franklyn James. They are professional, trustworthy and reliable. I would always recommend letting or selling a property with them in the Docklands area....
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Oct 24,2018
Oct 24,2018
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I have worked with many different agents across London and I can say Gary and the property management team of Franklyn James are very organised and have a fast turn around in getting remedial work authorised. In the 2 years I have been working with them ...
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Oct 24,2018
Oct 24,2018
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Very responsive. Always keeps me informed with the relevant matters. Been pleased with how they have managed the flat and secure tenants for me over the past several years....
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Oct 24,2018
Oct 24,2018
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Hilary is excellent when dealing with property issues and has a fair and honest approach to both the tenant and landlord so that any matter is sorted to everyone's satisfaction. She is a real gem....
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Oct 23,2018
Oct 23,2018
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We asked David to sell our property after he sold us the same property 3 years previously. He was extremely knowledgeable and very helpful and honest with our sale. He sold our place within two weeks to a carefully selected buyer despite a slightly turbulent property ...
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Comment on agent fees
The agent fees felt like they were reasonable compared to average agency fees. Do watch out for the extra VAT costs which can be conveniently unmentioned
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Oct 23,2018
Oct 23,2018
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I initially met with Lee, he provided me with the property valuation. I was really impressed with his knowledge about the market and as such I instructed Franklyn James to market the property on my behalf. Dovile ended up finding the tenant within 2 days of ...
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Last updated at 11:36 AM 27/10/2015 by allAgents
Best Estate Agent in E14 
