90% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ...
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We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
Latest Reviews
15th Mar 2023
reviewed by 'Pooja'
16th Jan 2023
reviewed by 'Sean V.'
6th Sep 2022
reviewed by 'Kevin'
22nd Aug 2022
reviewed by 'Gary Turner'
8th Jun 2022
reviewed by 'Bence'
Opening Hours
Address
Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 99% | £285,500 | £1,250,000 |
| Lettings | 97% | 95% | £355 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 84 | 1 | 121 | 11 | 45 | 1 | 46 | 1 | 22 | 3 |
Areas covered
- E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 24,2019
Sep 24,2019
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Very efficient at raising issues to my attention and very pro-active in his property management, which removes a lot of the hassle from our end!...
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Sep 24,2019
Sep 24,2019
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Dovile showed the apartment and helped with all the necessary paperwork. In my opinion, everything went smoothly and easily, we have moved to the flat and were pleased with Franklyn James services....
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Sep 23,2019
Sep 23,2019
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Antony has been very kind to me and my flatmate from the first day we have met. He helped us out through our application process and made it very easy for us to move in within a week. In addition, after the payments were completed, ...
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Sep 23,2019
Sep 23,2019
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As two full-time students/first time tenants, we were unsure of the formalities of renting a flat and Anthony could not have been more helpful. Extremely attentive and was able to answer all the questions that we had....
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Sep 23,2019
Sep 23,2019
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Very professional and helpful person. I am so delighted to have Antony manage my property, and have been his customer for more than 6 years....
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Sep 23,2019
Sep 23,2019
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Dovile has certainly been one of the best estate agents I've had a pleasure dealing with. Being an expat, I have moved around quite a lot changing flats and agencies frequently. This time, however, the whole process of finding a place/conducting viewings/getting all ...
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Sep 20,2019
Sep 20,2019
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Gary Atkins has been our property manager for a number of years . We have found Gary's service to be professional, resourceful and responsive. He acts as a great communicator between ourselves and our tenants and always has a solution to any issues which we have ...
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Sep 20,2019
Sep 20,2019
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I have been used Franklyn James since it first opened and Gary has been so helpful offering a personal service since he started. He is always helpful and professional and nothing is to much trouble. 5 Star service and I highly recommend him.
Sam Bennett...
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Sep 18,2019
Sep 18,2019
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This was our first time renting and our experience with Franklyn James, especially with Gary, couldn’t have gone any smoother. From our first point of contact to retrieving the keys to the property, service was incredibly quick and professional. He was reassuring and offered ...
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Sep 17,2019
Sep 17,2019
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Franklyn James, and in particular Gary Atkins have looked after my property for in the region of 5 years now. The service has been exceptional with great advice when needed and instructions followed when request have been made. As a non resident landlord for much of ...
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Sep 17,2019
Sep 17,2019
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Gary does an excellent job managing our flat. He is is reliable and responsive. Highly recommended agent at Franklyn James....
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Sep 17,2019
Sep 17,2019
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Good Service.
I have been dealing with Gary Atkins of FJ and have not had a problem. He is efficient and always prompt in replying or dealing with a situation. I have met him a couple of times and he is always pleasant and helpful....
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Sep 12,2019
Sep 12,2019
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I have been renting out my property through Franklyn James for over 10 years and throughout that time Gary has been incredibly helpful and efficient with the whole process. I couldn’t ask for more...
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Sep 08,2019
Sep 08,2019
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I was advised by Lee and his team at FJ and had our flat rented out in less than two weeks, with an offer above the asking price. Communication is excellent and any questions are addressed almost in real time, including during weekends. Always very ...
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Sep 06,2019
Sep 06,2019
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As a first time landlord, Gary has always provided me a great letting and full management service over the years. In the past I have used other larger letting and management estate agents for my property. Franklyn James has a competitive rate of letting and ...
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Sep 06,2019
Sep 06,2019
2
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Antony , Gary and the rest of the team are very proffessional , approachable and responding quickly to our queries and requirements....
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Sep 03,2019
Sep 03,2019
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Dovile was the best estate agent I met in a laborious 6 moth search for a flat - she made the whole process extra special and I'm glad that we found our dream flat through her rather than the many many inept agents out there....
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Sep 03,2019
Sep 03,2019
2
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Very professional service and everyone was very helpful during and after searching for a rented property.
Would recomment Franklyn James to help anyone with thier search....
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Aug 26,2019
Aug 26,2019
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I have worked with Lee and the FJ team for a number of years. Always professional and put clients needs first! Highly recommended....
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Dec 29,2018
Dec 29,2018
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This was a complex conveyancing due to it being shared ownership, Solicitors that needed chasing frequently and right-to-manage adding complexity but David went above and beyond at every stage in order to help wherever he could. I work with sales staff and the last thing ...
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Comment on agent fees
Not applicable as i was the buyer
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Dec 12,2018
Dec 12,2018
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I've recently moved from a truly terrible managing agent and Gary and the team at Franklyn James have been a breath of fresh air; instead of my having to constantly chase to ensure everything is running smoothly, Gary regularly takes the initiative to remind me ...
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Comment on agent fees
Not much more than the "market disrupters" that are currently marketing heavily, and the service is in a different league.
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Dec 11,2018
Dec 11,2018
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The whole team for Franklyn James have been amazing. I had no complications going to viewings and later in renting the flat. Every time something is broken or needs fixing, the matter is solved within a week or less. Very satisfied....
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Comment on agent fees
Good
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Dec 11,2018
Dec 11,2018
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I have had an excellent and consistent service from Gary and Franklyn James over a number of years. The longevity of the relationship is in itself testament to the quality of service.
Gary has always delivered a personalised, professional and responsive service and in particular ...
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Dec 11,2018
Dec 11,2018
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I have used Franklyn James to let and manage a property for me for close to 4 years now. I have found them to be prompt and responsive and with a good commercial sense and I have come to depend on their judgement and experience. I ...
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Comment on agent fees
Reasonable
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Dec 08,2018
Dec 08,2018
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I have been using Gary and Franklyn James for near on a decade. That in itself says a lot. Gary is always on it, quick to respond and always has my best interests at heart. It makes for a very smooth rental process. I would ...
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Comment on agent fees
Agent fees are very reasonable, particularly on renewals.
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Dec 06,2018
Dec 06,2018
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Gary and Frankly James provided prompt response for any query and timely rent transfer every month. We received very good service, highly recommended...
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Comment on agent fees
Fees are good compared to other agents
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Dec 06,2018
Dec 06,2018
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I have been using Franklyn James' services for about nine years. For most of this time Gary Atkins has been my main point of contact. He has always been very professional and well balanced in his advices. Gary possesses an extensive knowledge about the property ...
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Dec 05,2018
Dec 05,2018
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I have been using Franklyn James now for over 6yrs to manage the lettings of my two properties in London. They have been excellent, proactive and focussed which has been a great relief for me not having to check or follow up. Highly recommend. Many ...
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Comment on agent fees
Fees I think is average in line with the competition. The edge is the proactive service levels!
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Dec 04,2018
Dec 04,2018
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Franklyn James offer a great service and I found the staff to be very helpful and professional. I would have no hesitation in recommending them and using them again....
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Comment on agent fees
Reasonable
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Dec 04,2018
Dec 04,2018
2
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Antony is extremely attentive and friendly, he always returns phone calls and emails straight away and was kind enough to show us around twice. Highly recommended!...
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No agent's fees
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:36 AM 27/10/2015 by allAgents
Best Estate Agent in E14 
