90% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ...
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We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
Latest Reviews
15th Mar 2023
reviewed by 'Pooja'
16th Jan 2023
reviewed by 'Sean V.'
6th Sep 2022
reviewed by 'Kevin'
22nd Aug 2022
reviewed by 'Gary Turner'
8th Jun 2022
reviewed by 'Bence'
Opening Hours
Address
Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 99% | £285,500 | £1,250,000 |
| Lettings | 97% | 95% | £355 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 84 | 1 | 121 | 11 | 45 | 1 | 46 | 1 | 22 | 3 |
Areas covered
- E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 25,2021
May 25,2021
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Gary has always been super quick to respond on any issues. Be it a washing machine leak or changing of the boiler, any issues we've had have been quickly and properly resolved....
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May 25,2021
May 25,2021
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I have worked with many different agents across London and I can say Tanzila and the property management team are a pleasure to deal with and very efficient. I hope we have many more years working together....
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May 24,2021
May 24,2021
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Tanzila has been nothing but professional and helpful and timely with all issues regarding our rented property. Cannot recommend her enough...
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May 24,2021
May 24,2021
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Great service from the Franklyn James team and in particular from Tanzila. Always a pleasure to deal with and she was is very responsive to any questions I needed answering. A benchmark service to the whole industry ⭐⭐⭐⭐⭐...
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May 24,2021
May 24,2021
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Gary Atkins assisted in my relocation from Cyprus to Limehouse London. Everything was perfect due to Garys precise and high stanard of service. Will most definately stay with Gary for future services. Highly recommend Gary Atkins and Franklyn James....
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May 24,2021
May 24,2021
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Brilliant service from start to finish from Tanzila, listened to all my issues and dealt with them swiftly highly recommend her......
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May 24,2021
May 24,2021
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Very responsive and proactive offering good suggestions and advice. Tanzila also follows up with tenants and keeps one well abreast of developments....
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May 24,2021
May 24,2021
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Very helpful and understanding. Would always listen to what we want and need and manages well to find a common ground with tenants and suppliers on our behalf....
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May 21,2021
May 21,2021
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Gary have been looking after the flat I've been staying in over the last 3 years and I have nothing but good things to say. We had our fair share of issues with the flat but Gary has quickly resolved all that I've raised with him.
...
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May 20,2021
May 20,2021
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I have rented with Franklyn James for the past two years and have been very satisfied with the service. They have been quick to respond to emails and have sorted all maintenance issues as they arose. Overall a very pleasant experience....
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May 19,2021
May 19,2021
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Gary has been looking after my flat for a number of years and he is an incredibly professional and dedicated Property Manager - always going above and beyond....
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May 18,2021
May 18,2021
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Great knowledge and very reactive when it comes to maintaining and managing tenants. Would highly recommend there property management services....
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May 16,2021
May 16,2021
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I have been using Franklyn James, for my properties in Limehouse for the last 7 years. There is a reason, I have stuck with this company for so long, they are very professional, and dedicated to their role; when they say things will get done, it ...
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May 13,2021
May 13,2021
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Good service, flexible and efficient. The quality of properties available is good. They dealt with the sale competently and communication throughout was good....
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May 05,2021
May 05,2021
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I have been thoroughly impressed with the team at Franklyn James in Limehouse. I have never had a full management service before but decided that I wanted to have one as my previous, long-standing tenant was moving out and with disruptions due to COVID I ...
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Apr 21,2021
Apr 21,2021
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Rented with Franklyn James for 4 years, always got very quick responses from Denisa, Garry and team. The few issues that we reported were promptly addressed by highly qualified professionals that Franklyn James sent over. Definite recommendation....
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Apr 21,2021
Apr 21,2021
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Anthony was a great help from start to finish when I was looking to rent a property. Even with the awkwardness of not being able to view the property because of Covid logistics, he made the whole process easy and with fantastic communicate throughout....
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Apr 20,2021
Apr 20,2021
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Antony, Lee, Tanzila and the Franklyn James team have made my lettings process extremely smooth. I used FJ to purchase my flat, where the process was great, and then a couple of years later, to let it out after I moved abroad. The process was ...
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Apr 20,2021
Apr 20,2021
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I can recommend FJ on two fronts. I think i'm right in saying i'm their oldest client in that they have managed my properties for over 15yrs. The flats have been well maintained & my vacancy factor has been kept low . Honestly i can say i ...
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Apr 01,2021
Apr 01,2021
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Very good team in Franklyn James estate agents, and our agent Mr James Cooper was very professional and efficient. Managed to secure a deal for letting in very quick time. Very kind enough also to deliver the keys at the property itself. Very happy with ...
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Mar 26,2021
Mar 26,2021
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We recently moved to Franklyn James from another letting agent and have been very impressed so far. The team have been very proactive in getting the flat rented and our property manager Denisa has been particularly good - she is efficient and polite and we ...
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Mar 09,2021
Mar 09,2021
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Gary was our property manager for 1.5 years and we had a fantastic experience. He was always reachable and responded to any query incredibly quickly. If we had a problem such a leaky tap or issues with the oven their contractors always contacted us the next ...
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Jan 12,2021
Jan 12,2021
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Do not waste your time with this agency, worst customer service, horrible horrible horrible, I am actually disgusted with the service I received from them...
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Jul 30,2020
Jul 30,2020
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Franklyn James managed the property I was renting for 2 and a half years. During this period of time there were several non-trivial issues with the property.
Our property manager, Gary, dealt with every single one of them in record speed while always keeping my interests, ...
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Jul 16,2020
Jul 16,2020
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Gary at Franklyn James has been a superb letting agent for me.
Always professional, delivers excellent service and I always trust in Gary’s professional opinion, integrity and customer service with both me and the tenants.
I have been a landlord letting property for nearly 20 ...
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Jun 26,2020
Jun 26,2020
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Gary is always helpful and quick to respond. This week he has helped us with a particularly tricky issue and we appreciate all the time and effort he put into resolving it....
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May 19,2020
May 19,2020
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Gary is an excellent manager, who always helped with various issues that arise during the time we were renting through Franklyn James. We had several things that we wanted to change in the flat and Gary helped to communicate those to landlord and achieve the ...
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Mar 31,2020
Mar 31,2020
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Amazing agency. We viewed a few properties around the area (all pretty good) and the main reason why we decided to go ahead with the one we're currently renting was because of how amazing this agency has been.
From the moment we called in to ...
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Feb 20,2020
Feb 20,2020
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'm very disappointed with this company and i'm still having a hard time Mark Kimber took holding deposit and aren't going to give it back ....
as I am a retired woman im 65 years old and due to these difficulties I have deteriorated my health ......
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Feb 05,2020
Feb 05,2020
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We had a really poor service when moving in. In particular, no one showed us how to use the appliances in the apartment (the apartment was fully furnished), and the heating system was not set up properly, which led to a very high electricity bill (...
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Feb 05, 2020
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Franklyn James are aware of the matter which is being referred to by the reviewer. The comments which have been made are in relation to communication which the reviewer has advised took place with a third party. No evidence of the communication has been provided to validate the reviewers claim. The reviewer was invited to speak to the third party directly as our investigations could not find any evidence to support the claim, however, they have declined to do so. In addition, the reviewer made a ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:36 AM 27/10/2015 by allAgents
Best Estate Agent in E14 
