Limehouse, London, E14
4.8/5, 335 reviews
95% recommended
90% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James - Visit Our Website

Latest Reviews

View all Reviews 335
15th Mar 2023
reviewed by 'Pooja'
“We had the opportunity to rent our new apartment through Franklyn James and needless to say that Rachel made the ......”
16th Jan 2023
reviewed by 'Sean V.'
“James Cooper at Franklyn James was great. We were the buyer for one of his properties in Limehouse and the ......”
13th Oct 2022
reviewed by 'Amina'
“Top class AgentsExcellent service from start to finish.Everyone we met that works at Franklyn James Limehouse was professional and ......”
6th Sep 2022
reviewed by 'Kevin'
“James handled the sell-side of a property while I was a buyer. I was very impressed with his level of ......”
22nd Aug 2022
reviewed by 'Gary Turner'
“James was great throughout the whole sale process and showed professionalism and patience on a very difficult task! Very grateful ......”
8th Jun 2022
reviewed by 'Bence'
“James was fantastic throughout the entire sale process. He is an agent who willing to go for an extra mile ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 99% £285,500 £1,250,000
Lettings 97% 95% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
84 1 121 11 45 1 46 1 22 3
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
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Docklands, E14
Limehouse, E14

“Anna provided an excellent service. Was very active in advertising ......”

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Jul 30,2013
Minithumbup
By: 'Nic'
Jul 30,2013
16 people found
this helpful
Anna provided an excellent service. Was very active in advertising the property in all major web site (ensuring that the best photos were displayed), promptely arranging viewings, keeping me informed on the viewing developments, and negotiating the best rates with the potential tenants. The property ...
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“Lee and Gary both worked well together to find us ......”

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Jul 18,2013
Minithumbup
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Gary
By: 'Adeel'
Jul 18,2013
20 people found
this helpful
Lee and Gary both worked well together to find us tenants, on my own terms and conditions, and a very nice rent. Kudos....
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“Philip Lingard provided me with useful and accurate information on ......”

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Jul 08,2013
Minithumbup
By: 'Philip'
Jul 08,2013
18 people found
this helpful
Philip Lingard provided me with useful and accurate information on the property and the sellers' expectations, which greatly helped complete a transaction in a timely manner. Jason Taylor has effectively responded several of my requests throughout the process....
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“We rented through FJ via Philip Lingard, we were kept ......”

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Jul 03,2013
Minithumbup
By: 'Dan'
Jul 03,2013
17 people found
this helpful
We rented through FJ via Philip Lingard, we were kept informed throughout and he handled our questions actively and promptly. No issues to report with the agent... will definately use again....
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“I sold my property in docklands through Jason Taylor at ......”

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Jun 26,2013
Minithumbup
By: 'Alex'
Jun 26,2013
20 people found
this helpful
I sold my property in docklands through Jason Taylor at the Narrow Street branch of Franklyn James. Jason managed the sale from start to finish very professionally and efficiently. He was always available on the phone and managed to negotiate a succesful completion date despite ...
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“As a first time buyer I found this agent to ......”

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Jun 12,2013
Minithumbup
By: 'Newbuyer'
Jun 12,2013
17 people found
this helpful
As a first time buyer I found this agent to have been helpful throughout the process. They were quick getting back to me and seemed to offer honest opinions on the multiple properties I viewed. We completed on time and everything went smoothly. Philip was ...
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“Immediately after confirming to rent the house, Gary Atkins contacted ......”

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Jun 07,2013
Minithumbup
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Gary
By: 'Zaidi'
Jun 07,2013
19 people found
this helpful
Immediately after confirming to rent the house, Gary Atkins contacted us and explained to us in detailed on all the necessary documents and processes involved. Things were done very quickly and with no difficulties and in no time we were already moving into the house. ...
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“I dealt with Lee at the early stages of the ......”

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Jun 06,2013
Minithumbup
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Gary
By: 'Massimo'
Jun 06,2013
19 people found
this helpful
I dealt with Lee at the early stages of the renting process, was really professional and he helped me and advised a lot. Later Gary followed the process and kept me updated about all the sides of it. During the final part , Michelle started to ...
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“Before moving into the appartment More than a month back ......”

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Jun 05,2013
Minithumbdown
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Gary
By: 'Asad'
Jun 05,2013
19 people found
this helpful
Before moving into the appartment More than a month back I was told by the agent that the leaking shower in the washroom will be fixed. I have not heard back from Gary since then....
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What agent could do to change your mind?
I would appreciate it If the leaking shower in the washroom is fixed. I was specifically told that it would be before i moved in. Thank you, Asad
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“Excellent service to help me find a tenant, and the ......”

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Jun 05,2013
Minithumbup
By: 'Kev'
Jun 05,2013
17 people found
this helpful
Excellent service to help me find a tenant, and the full process is really efficient and productive. Thank you all....
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“I dealt with Philip in the early stages of the ......”

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Jun 05,2013
Minithumbup
By: 'Iva'
Jun 05,2013
18 people found
this helpful
I dealt with Philip in the early stages of the sale, putting the flat on the market and the viewings / offers, whilst Jason took over later on. I was kept updated with any new developments, often well ahead of the solicitors. So thank you!...
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“As a first time buyer i randomly ended up with ......”

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Jun 03,2013
Minithumbup
By: 'Ed'
Jun 03,2013
19 people found
this helpful
As a first time buyer i randomly ended up with Franklyn James based on the property which i found on Zoopla. From day 1 Jason where really great and managed to arrange a viewing almost as soon as the property was on the market. Throughout the ...
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“Great service. Jason was very helpful throughout the whole sale ......”

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Jun 03,2013
Minithumbup
By: 'Liya'
Jun 03,2013
20 people found
this helpful
Great service. Jason was very helpful throughout the whole sale process, quick response to questions and problems, follow up the transaction closely and facilitate the conversation between vendor and me....
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“Very good service and quick respons.Let the flat with ......”

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Jun 03,2013
Minithumbup
By: 'jerry'
Jun 03,2013
19 people found
this helpful
Very good service and quick respons. Let the flat with out the empty gap and find the good tenant for my....
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“Philip was really proactive in marketing and negotiating the sale ......”

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Jun 03,2013
Minithumbdown
By: 'Ed'
Jun 03,2013
17 people found
this helpful
Philip was really proactive in marketing and negotiating the sale and also pushing everything through to exchange. He was available to speak in the evenings and at weekends when myself and the buyer were available which helped speed up the process. I would recommend him....
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“Chose this agent as they had a property I liked ......”

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May 31,2013
Minithumbup
By: 'Lei'
May 31,2013
19 people found
this helpful
Chose this agent as they had a property I liked on their website. Dealt with Philip through most of the purchase process. Overall it went very smoothly and Philip was very helpful and responsive. Took just two months to complete the purchase from the time ...
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“I had initially enquired with Franklyn James on another property ......”

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May 30,2013
Minithumbup
By: 'Jayson'
May 30,2013
19 people found
this helpful
I had initially enquired with Franklyn James on another property as a BTL property. After taking down my requirements and budget Philip had then brought to my attention the current porperty which was due to come onto the market. I was given access to view ...
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“Service was in line with expectations. Gary and Antony we ......”

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May 30,2013
Minithumbup
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Gary
By: 'plsaldan'
May 30,2013
19 people found
this helpful
Service was in line with expectations. Gary and Antony we helpful and delivered what the said they would. There was a small inconvenience with the move in date, no fault of the agency's, yet the compensated me for it....
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“Phil and the team at Frankly James provided an excellent ......”

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May 30,2013
Minithumbup
By: 'Paul'
May 30,2013
19 people found
this helpful
Phil and the team at Frankly James provided an excellent service throughout our entire sales process. He had a very good understanding of the local market and the price that would be acievable for our flat and succeeded in getting an offer at the asking ...
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“I had my property on the market with another agent ......”

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May 30,2013
Minithumbup
By: 'Miss'
May 30,2013
20 people found
this helpful
I had my property on the market with another agent for 12 weeks with no serious offers and very little feedback at all from them with regard to why the property hadn't sold, so I decided to terminate my contract with them and go on with ...
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“Philip Lingard was very professional, helpful and efficient in showing ......”

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May 30,2013
Minithumbup
By: 'Richard'
May 30,2013
17 people found
this helpful
Philip Lingard was very professional, helpful and efficient in showing us the property and conducting the purchase and seeking clarifications from the vendor and us. Unfortunately, unknown to us, he was seconded to another branch. His other colleague was less proactive and slow in answering ...
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“We appointed Franklyn James after a disappointing experience with another ......”

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May 30,2013
Minithumbup
By: 'D'
May 30,2013
18 people found
this helpful
We appointed Franklyn James after a disappointing experience with another agency and upon the recommendation of a neighbour who had recently sold his flat. Jason responded rapidly to our approach, and was generally quick to respond to queries and communicated viewings on a timely basis. ...
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“Where do I start... Mark made it stress free for ......”

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May 07,2013
Minithumbup
By: 'Peter'
May 07,2013
15 people found
this helpful
Where do I start... Mark made it stress free for me and met my requirements from day 1. There was no pressure involved and I can certainly not only recommend Franklyn James Estate Agents, but I would like to recommend Mark for his proffessionalism, patience and ...
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“Gary Atkins is a property manager at Franklyn James and ......”

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Apr 24,2013
Minithumbdown
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Gary
By: 'Never'
Apr 24,2013
19 people found
this helpful
Gary Atkins is a property manager at Franklyn James and we pay Franklyn James management fee to manage our property for us, and have given Franklyn James £500 float for any emergency items. Stupidly we trusted him and he authorized repair for washing machine repair which ...
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“I dealt with Elliot Grant when I was looking for ......”

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Aug 06,2012
Minithumbup
By: 'Penny'
Aug 06,2012
12 people found
this helpful
I dealt with Elliot Grant when I was looking for a property. He was very professional, listened to what I was after and only showed me places that met my criteria. Thanks for your assistance....
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“This estate agent told me a number of mistruths in ......”

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Sep 26,2011
Minithumbdown
By: 'tom'
Sep 26,2011
15 people found
this helpful
This estate agent told me a number of mistruths in order to convince me to pay a deposit - once this was paid, they changed everything they had initially told me about the property, and said i could not get the deposit back. The manager ...
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“The term Property Manager seems to be freely distributed at ......”

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May 13,2011
Minithumbdown
By: 'Unimpressed'
May 13,2011
14 people found
this helpful
The term Property Manager seems to be freely distributed at this branch as it is quite clear that any of their staff understand their role either that are they are all completely incompetent!! Never again!!!...
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“They can promise you everything just to make you pay ......”

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Feb 09,2011
Minithumbdown
By: 'Dom'
Feb 09,2011
14 people found
this helpful
They can promise you everything just to make you pay the first deposit, after you pay the first deposit, you will find all the promise is crap. They don't even pass your request to the landlord! Never use this agency for your own good!!!...
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“Incompetent, unprofessional and dishonest. Do not use them....”

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Sep 23,2010
Minithumbdown
By: 'Fed'
Sep 23,2010
15 people found
this helpful
Incompetent, unprofessional and dishonest. Do not use them....
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“Appalling agents. It takes them weeks if not months to ......”

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Apr 07,2010
Minithumbdown
By: 'Reviewer'
Apr 07,2010
12 people found
this helpful
Appalling agents. It takes them weeks if not months to fix a relatively straightforward problem. They have been nothing short of completely incompetent. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:36 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8DP



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Franklyn James

Branch - Limehouse, London, E14

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