Docklands, London, E14
4.8/5, 259 reviews
96% recommended
95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James - Visit Our Website

Latest Reviews

View all Reviews 259
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
7th Mar 2022
reviewed by 'Shahid'
“Danny was outstanding, helped me secure my flat with great efficiency. Very friendly and professional, an asset to your firm....”
15th Feb 2022
reviewed by 'Yu'
“Excellent Service from Inga! as we are overseas buyer looking for professional Landlord service and Inga has pinpointed every need ......”
17th Dec 2021
reviewed by 'Mary'
“We have been exceptionally fortunate to have had Charlotte Ashton as our negotiator from the Frankliyn James, Docklands sales team. ......”
30th Sep 2021
reviewed by 'Joy'
“George was patient and persistent throughout and kept process moving along. It was a lengthy sale with buyers having to ......”
23rd Sep 2021
reviewed by 'kamran'
“Danny King has helped us to rent our flat from very beginning to the end. We did everything remotely under ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Franklyn James
60 Westferry Road
Canary Wharf,London
Greater London
E14 8JE
020 7005 6080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £153,000 £960,000
Lettings 100% 99% £395 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 114 5 46 0 61 1 11 3
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Docklands, E14
Limehouse, E14

“I am a Director of a company and we needed ......”

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May 29,2013
Minithumbup
By: 'Mr'
May 29,2013
20 people found
this helpful
I am a Director of a company and we needed few rental properties to accommodate our clients. I have taken 2 properties from Franklyn James. On both occasions I was dealing with Anna Stefaniuk, who is extremely helpful and attending person! She was very quick and ...
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“I highly recommend Franklyn James and in particular Russell. There ......”

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May 21,2013
Minithumbup
By: 'Joey'
May 21,2013
22 people found
this helpful
I highly recommend Franklyn James and in particular Russell. There knowledge and understanding of my requirements are second to none! Very professional throughout and recommended finance and solicitors who were awesome. To anyone looking to buy or sell I would definitely use them again. Thank ...
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“I have been renting in the E14 area for many ......”

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May 07,2013
Minithumbup
By: 'Jenny'
May 07,2013
17 people found
this helpful
I have been renting in the E14 area for many years now and Franklyn James has offered the best customer service to date. When I first sent a request for a property I got a very quick call back from Anna and was booked in ...
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“I have used many agents over the years but I ......”

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May 06,2013
Minithumbup
By: 'Jacob'
May 06,2013
19 people found
this helpful
I have used many agents over the years but I have to say that Franklyn James and Russell in particular provided a first class service. The feedback that was received after each viewing was refreshing, makes a change from me having to chase the agent! ...
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“This estate agent told me to pay half year rent ......”

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Jan 18,2013
Minithumbdown
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Gary
By: 'CN'
Jan 18,2013
19 people found
this helpful
This estate agent told me to pay half year rent at once- once this was paid, they changed everything they had initially told me about the property, and asked me to pay another half year again. They are just being really rude to us and ...
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What agent could do to change your mind?
They should apologies for their attitude and everything they have done that made us feel really inconvenience, angry and upset.
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By: Franklyn James
Jan 22, 2013
View all comments (1)
Franklyn James are aware as an agent of the individual property and tenancy to which this comment relates to. The tenants were fully aware of the terms of the tenancy based on their individual status as students and signed terms of offer and associated documentation in respect of the rental payment terms prior to the tenancy commencing. The property remains in poor condition with outstanding rent still owed. ...

“We have received an exceptional service from Eliott. He helped ......”

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Jan 02,2013
Minithumbup
By: 'Katarina'
Jan 02,2013
14 people found
this helpful
We have received an exceptional service from Eliott. He helped us to secure a property quickly and efficiently and have been very proffesional and easy to deal with throughout the process....
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“On my first house viewing with Elliot, he came across ......”

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Aug 05,2012
Minithumbup
By: 'Lynette'
Aug 05,2012
14 people found
this helpful
On my first house viewing with Elliot, he came across very friendly and professional. He is easy to talk to and very accommodating. What I like about Elliot is he takes the trouble to listen to you, in a way gets to know the customer ...
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“I had a few (6) estate agents short listed to valuate ......”

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Aug 03,2012
Minithumbup
By: 'David'
Aug 03,2012
14 people found
this helpful
I had a few (6) estate agents short listed to valuate my property for a future sale, from day one Franklyn James was the top scorer. James Bearryman visited my property and did a valuation, I felt very comfortable with James, he was also very honest ...
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“Elliot was the best letting agent I have dealt with ......”

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Aug 03,2012
Minithumbup
By: 'James'
Aug 03,2012
13 people found
this helpful
Elliot was the best letting agent I have dealt with to date in London. The London lettings market is a frustrating one, with many agents not being truthful and/or not listening to your needs or concerns. I am happy to say that Elliot presented ...
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“When pontificating which agent to use I was recommended by ......”

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Aug 03,2012
Minithumbup
By: 'Stu1979'
Aug 03,2012
14 people found
this helpful
When pontificating which agent to use I was recommended by a friend to contact Franklyn James in Westferry Road. Upon entering the office I was greeted my a lovely young lady. Amy made me feel very welcome and having ascertained in some detail my requiremetns ...
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“I was hunting around the Docklands area looking to rent ......”

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Aug 02,2012
Minithumbup
By: 'Mr.'
Aug 02,2012
14 people found
this helpful
I was hunting around the Docklands area looking to rent a property a few months back, when colleague of mine recommended the agents Franklyn James. After having trouble with other agents in the area I walked into the premises feeling a bit disheartened. Straight away ...
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“I am very happy with the services of Franklyn James ......”

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Aug 02,2012
Minithumbup
By: 'Excellent!'
Aug 02,2012
14 people found
this helpful
I am very happy with the services of Franklyn James estate agents. I am from Brazil, and me and my parents were looking for a propriety for me to live while studying. The agent that was dealing with us was Elliot Grant. He as always ...
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“I found Elliot personable and knowledgeable. He was quietly patient ......”

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Aug 01,2012
Minithumbup
By: 'Roger'
Aug 01,2012
14 people found
this helpful
I found Elliot personable and knowledgeable. He was quietly patient when we looked around the flat (both times). When I asked questions, he explained at the right level of detail, and those to which he didn't know the response, he quickly said so and promised ...
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“I was very impressed with Elliot's assistance throughout the letting ......”

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Aug 01,2012
Minithumbup
By: 'Peter'
Aug 01,2012
14 people found
this helpful
I was very impressed with Elliot's assistance throughout the letting process. Having overheard us discussing our requirements on the evening that we happened to drop into the Franklyn James office, he immediately came up with what he thought would be a suitable option for us. ...
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By: Elliot
Aug 01, 2012
View all comments (1)
thank you for your kind comments!! Elliot ...

“I've sold my property recently through the help of Jason ......”

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Sep 11,2015
Minithumbup
By: 'W.'
Sep 11,2015
40 people found
this helpful
I've sold my property recently through the help of Jason and his highly effective team, Jamie, in particular. Prior to choosing Franklyn James, I met and obtained valuation from seven agents, and Jason came on top quickly - not through flattering valuation but the professionalism, ...
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“My initial contact was with Jason and after a good ......”

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May 21,2015
Minithumbup
By: 'G.O'Keefe'
May 21,2015
34 people found
this helpful
My initial contact was with Jason and after a good chat and agreeing terms we had a good meeting at the property after which marketing quickly commenced. The team were always professional and helpful and after the offers were made a recommendation followed that I ...
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“I just wanted to put in writing my appreciation of ......”

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Mar 30,2015
Minithumbup
By: 'Campbell'
Mar 30,2015
25 people found
this helpful
I just wanted to put in writing my appreciation of the help Franklyn James gave me when purchasing my flat in Bow last year. Jamie dealt with us in the main. He was infectiously enthusiastic without being pushy and was also extremely helpful in advising ...
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“An all round brilliant service from Mark - a difficult process made so easy for us...”

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Jul 20,2018
Minithumbup
Staff profile picture
Mark
By: 'Sarah'
Jul 20,2018
1 people found
this helpful
When planning to sell our house, we spoke with a number of Agents and Mark seemed to understand immediately and completely our requirements and we had confidence in his approach and manner. On the basis of this we chose Franklin James to sell our house ...
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Comment on agent fees
Ok as expected for this service
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“Danny the Great Agent...”

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Sep 23,2021
Minithumbup
Staff profile picture
Danny
Staff profile picture
Danny
By: 'kamran'
Sep 23,2021
0 people found
this helpful
Danny King has helped us to rent our flat from very beginning to the end. We did everything remotely under his assistance and the procedure was quite smooth. We receive responses almost immediately regarding any specific inquiries during the procedure....
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Staff picture Mark
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Staff picture Danny
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Staff picture Adnan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8JE



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Franklyn James

Branch - Docklands, London, E14

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