Docklands, London, E14
4.8/5, 259 reviews
96% recommended
95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James - Visit Our Website

Latest Reviews

View all Reviews 259
17th Jan 2023
reviewed by 'Markella'
“Mark Kimber was very helpful and responsive to any request that I had. The process was very smooth. I received ......”
7th Mar 2022
reviewed by 'Shahid'
“Danny was outstanding, helped me secure my flat with great efficiency. Very friendly and professional, an asset to your firm....”
15th Feb 2022
reviewed by 'Yu'
“Excellent Service from Inga! as we are overseas buyer looking for professional Landlord service and Inga has pinpointed every need ......”
17th Dec 2021
reviewed by 'Mary'
“We have been exceptionally fortunate to have had Charlotte Ashton as our negotiator from the Frankliyn James, Docklands sales team. ......”
30th Sep 2021
reviewed by 'Joy'
“George was patient and persistent throughout and kept process moving along. It was a lengthy sale with buyers having to ......”
23rd Sep 2021
reviewed by 'kamran'
“Danny King has helped us to rent our flat from very beginning to the end. We did everything remotely under ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Franklyn James
60 Westferry Road
Canary Wharf,London
Greater London
E14 8JE
020 7005 6080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £153,000 £960,000
Lettings 100% 99% £395 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 114 5 46 0 61 1 11 3
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
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Latest Properties

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Docklands, E14
Limehouse, E14

“Awesome experience!...”

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Oct 29,2018
Minithumbup
By: 'Matt'
Oct 29,2018
2 people found
this helpful
Emily and Nick were super helpful in answering all my questions, helping navigate the offer process, and making sure things went smoothly. No issues at all - great, positive folks to work with. Highly recommend!...
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“Really good service...”

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Oct 28,2018
Minithumbup
By: 'London'
Oct 28,2018
1 people found
this helpful
We were looking at buying a flat in London and Emily has been really helpful during the whole process. She managed to unblock the situation when things were slow/blocked between solicitors. Very professional, reactive and helpful. Highly recommend....
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“Good agent!...”

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Oct 25,2018
Minithumbup
By: 'Mr'
Oct 25,2018
3 people found
this helpful
Nicholas has been good agent throughout the entire process. As i am new to London he showed me all different areas including Narrow Street which i fell in love with and took on the spot. The process was quick and easy, nice guy....
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Good
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“Good Agent...”

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Oct 25,2018
Minithumbup
By: 'Menata'
Oct 25,2018
3 people found
this helpful
I am a student from Ethiopia and renting with Nicholas has been fantastic. After being refused by another agent, I walked into Franklyn and James office and Nicholas assisted greatly. Nicholas took me to view properties on the spot and i was moved in within ...
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good
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“Positive, professional and friendly service...”

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Oct 20,2018
Minithumbup
By: 'J'
Oct 20,2018
2 people found
this helpful
Emily is a very positive and can-do person. These are very good attributes when supporting a landlord in securing a potential tenant. She was professional in her role, and took on board all the information about the property that we provided. When she was unclear ...
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“Excellent...”

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Oct 15,2018
Minithumbup
By: 'Dumi'
Oct 15,2018
2 people found
this helpful
From start to finish it was a joy to deal with Emily and Franklyn James. We are now settled into our new home thanks to her exceptional professionalism....
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“Such a positive experience!!...”

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Sep 21,2018
Minithumbup
By: 'Kira'
Sep 21,2018
2 people found
this helpful
Due to complications with our last house, myself and my flatmate were in need of a property quickly and easily. We were very stressed, however the Franklyn James team were very helpful. As students, we are very new to renting, but Emily guided us through ...
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“Great service...”

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Sep 09,2018
Minithumbup
By: 'Will'
Sep 09,2018
4 people found
this helpful
Nicholas provided me with great service throughout my letting process. He got in touch with directly to inform me that the previous agent I was dealing with resigned and was able to sort out the negotiation very quickly. He also took time out of his ...
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“Nicholas The Best!!!!!!!!...”

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Sep 06,2018
Minithumbup
By: 'H.'
Sep 06,2018
4 people found
this helpful
Nicholas is a very professional and a highly skilled gentleman. He made the stress of moving un-stressful with quick responses and dealing with the associated parties in order to answer questions or getting paperwork through. I would highly recommend that you see Nicholas. He is ...
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“Great Service...”

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Sep 03,2018
Minithumbup
By: 'Wang'
Sep 03,2018
5 people found
this helpful
I was new to London and explained to Nick what I required... River views, good condition 2 bedroom flat... At short notice he showed me around the properties and the viewings went late into the night. Nicholas went above and beyond what I was expecting and ...
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Normal fees
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“Review...”

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Sep 03,2018
Minithumbup
By: 'Sofia'
Sep 03,2018
4 people found
this helpful
Nicholas was very supportive! Reply promptly and was accessible at all times. Very professional. Would strongly recommend his services to everyone :)...
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Good
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“Thanks for helping me secure my dream home...”

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Aug 31,2018
Minithumbup
Staff profile picture
Mark
By: 'Holly'
Aug 31,2018
1 people found
this helpful
Mark was a friendly and approachable agent who helped me to secure my new home. Helpful and down to earth, a pleasure to deal with....
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“Great Agent...”

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Aug 10,2018
Minithumbup
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Mark
By: 'Oksana'
Aug 10,2018
1 people found
this helpful
Mark is a great agent. He enjoys his job and that says it all. He is extremely responsive and goes an extra mile to keep a customer happy. Mark answered numerous questions and helped to have a piece of mind with my purchase, which is ...
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“Very helpful!...”

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Jul 30,2018
Minithumbup
By: 'Cas'
Jul 30,2018
1 people found
this helpful
Mark showed us n a property which matched our requirements exactly, he organised everything very well from start to finish....
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good
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“Great Agent...”

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Jul 25,2018
Minithumbup
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Mark
By: 'Hussain'
Jul 25,2018
1 people found
this helpful
I have had the pleasure of being the acting solicitor for many sales with Mark for the past 6 years plus and he has always been very professional and able to progress a sale to successful exchange and completion. I would always recommend Mark to all ...
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“Very positive outcome...”

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Jul 25,2018
Minithumbup
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Mark
By: 'Miguel'
Jul 25,2018
1 people found
this helpful
My experience with Franklyn James and more specifically with Mark Kimber has been very positive. His understanding of my needs and requirements perfectly matched with the buyer's profile. Mark displayed great knowledge on the market and all the aspects surrounded by selling process. Also, he ...
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“all sorted in 2 months...”

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May 21,2018
Minithumbup
By: 'g'
May 21,2018
1 people found
this helpful
The process was pretty smooth, everything was much simpler than I expected. Pretty happy wit the service and the level of support during the process....
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“Excellent and Trust Worthy Service...”

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May 19,2018
Minithumbup
By: 'Chandan'
May 19,2018
5 people found
this helpful
Nicholas has been an outstanding agent from start to finish. As this is my first time renting in the UK, Nicholas helped me thoroughly understand the letting process and managed to answer and explain every query that i had. Although the turn around from offering ...
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“Very satisfied...”

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May 07,2018
Minithumbup
By: 'Marcello'
May 07,2018
5 people found
this helpful
He was always available, kind and professional! I will suggest the agent, Nicholas he did a great job for us!...
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He was always available, kind and professional! I will suggest the agency and the agent Nicholas!
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“Super good...”

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May 04,2018
Minithumbup
By: 'AS'
May 04,2018
1 people found
this helpful
Stephanie helped me to buy my first property in London. She is always available to take my call and its good that she can speak Chinese and put me in touch with Chinese speaking solicitor....
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“Very committed and professional...”

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May 03,2018
Minithumbup
By: 'Tiago'
May 03,2018
1 people found
this helpful
Stephanie was always very professional and committed. Always available to help and kept me update throughout the entire process. I highly recommend her....
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“Great service provided...”

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Apr 27,2018
Minithumbup
By: 'Lauren'
Apr 27,2018
5 people found
this helpful
Nicholas has been effective and very helpful in helping me and my friend find an apartment. So far everything is going great!...
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Good
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“Nicholas - Great Estate Agent !...”

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Apr 27,2018
Minithumbdown
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Sandy
By: 'Dom'
Apr 27,2018
6 people found
this helpful
Efficient, reasonable, friendly and professional- couldn't ask for more!!! Nicholas went above and beyond to assist. Highly recommend :) Nicholas has been excellent in dealing with email queries - very responsive, diligent and was extremely helpful checking the progress of the property letting process/ stage 5 stars!...
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“My favourite agent...”

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Apr 27,2018
Minithumbup
By: 'Claire'
Apr 27,2018
4 people found
this helpful
It was very refreshing to deal with Anthony on letting my new property. He was pleasant, had accurate knowledge on the area, gave regular updates and found great tenants quickly all while I was 6,000 miles away. I'm very confident in recommending him and his team....
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No one likes to pay fees but for this level of service and efficiency, the fees are very reasonable.
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“Very good....”

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Apr 23,2018
Minithumbup
By: 'Nidhi'
Apr 23,2018
5 people found
this helpful
Antony helped in searching an apartment in Isle of dogs. His attitude is good and gives prompt response, very decent, very dedicated to work and always on time....
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“Amazing services provided!...”

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Apr 13,2018
Minithumbup
By: 'KS'
Apr 13,2018
4 people found
this helpful
On the night of the viewing i was unable to locate the property due to my GPS playing up. However Nicholas located me, arranged a meeting point and drove me to the apartment! Nicholas was friendly and professional. Certainly recommend to others....
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Na
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“Very professional through out...”

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Apr 12,2018
Minithumbup
By: 'Z.Y.'
Apr 12,2018
1 people found
this helpful
Stephanie provided a professional service through out the whole process. She kept updated with everything that was going on. Will reconmend to others....
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“She was very good...”

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Apr 10,2018
Minithumbup
By: 'Grace'
Apr 10,2018
1 people found
this helpful
Stephanie was very helpful and she was constantly keeping us informed about the sale of our building. She's reliable, punctual, professional and eager to assist....
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Comment on agent fees
Reasonable
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“Good...”

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Apr 09,2018
Minithumbup
By: 'AT'
Apr 09,2018
1 people found
this helpful
Stephanie was always available to assist us and answer our queries, she was very helpful and professional.The downside, Stephanie and Anthony put pressure on us and on our solicitor when the seller and onward chain were rushed to get answers for queries which had ...
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“A very positive experience...”

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Apr 09,2018
Minithumbup
By: 'AM'
Apr 09,2018
5 people found
this helpful
Antony was friendly, helpful and efficient. I couldn't fault the service we received and would happily recommend him to other prospective tenants....
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Staff picture Mark
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Staff picture George
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Staff picture Danny
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Staff picture Sandy
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8JE



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Franklyn James

Branch - Docklands, London, E14

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