95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ...
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We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.
Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.
It's not fancy. It's just frank.
Latest Reviews
17th Jan 2023
reviewed by 'Markella'
7th Mar 2022
reviewed by 'Shahid'
30th Sep 2021
reviewed by 'Joy'
23rd Sep 2021
reviewed by 'kamran'
Opening Hours
Address
Franklyn James
60 Westferry Road
Canary Wharf,London
Greater London
E14 8JE
020 7005 6080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £153,000 | £960,000 |
| Lettings | 100% | 99% | £395 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 1 | 114 | 5 | 46 | 0 | 61 | 1 | 11 | 3 |
Areas covered
- E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Images & Videos
Oct 17,2019
Oct 17,2019
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Mark was very very helpful during my property search and always gave me prompt reply and helped in my hassel free move to new property
Thanks you Mark once again...
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Oct 14,2019
Oct 14,2019
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First time ever i had to deal with Franklyn James as they advertised the property for sales which i viewed and put the offer. For my unfortunate experience i had to deal with Jamie from the sale department. When i phoned to check that he ...
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Oct 18, 2019
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Dear Elina,
Thank you for your message.
To confirm, upon receipt of your offer, I informed you that there was another offer in place and the amount you offered was not going to be considered by the vendor as it was lower than his expectations.
After discussing your offer with the vendor, we had a telephone conversation where I confirmed your offer was not accepted.
We did not receive a revised offer from yourself and as such, the vendor accepted the alternative offer hence why the ...
Sep 29,2019
Sep 29,2019
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It has been a great pleasure to deal with Jamie on my property purchase. Viewings were arranged promptly and he regularly updated me with the progress on the sale. Would happily recommend & thank you for your help....
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Sep 23,2019
Sep 23,2019
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Jamie Hutton is the reason that I chose Franklyn James to conduct the sale of my property - his professionalism, knowledge and personality are a cut above the other (still very good) Estate Agents in the Canary Wharf area of East London.
Jamie sourced me ...
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Sep 21,2019
Sep 21,2019
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I sold my flat through Franklyn James. I met with several agents before deciding to place the sale through them. When I met with Jamie he was well prepared and professional in his assessment of the market and the realistic value of the property. As ...
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Sep 20,2019
Sep 20,2019
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Incredibly professional, responsive and personable from our first interaction, right through to my sale and purchase. I appreciated how he acted as the coordination point for both transactions, to help drive them through to completion in record time! He set realistic expectations around timelines and ...
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Jul 17,2019
Jul 17,2019
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We had such an amazing experience with Franklyn James and with their agent, George Ward, who guided us throughout the whole experience of finding a really good place to call home here in London.
George, always polite and friendly, has shown to be an excellent ...
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Jun 03,2019
Jun 03,2019
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Best service I have ever had from an estate agent. George was approachable, super helpful , friendly and extremely professional. He showed me a variety of properties at different price and areas, which made my move very smooth....
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Mar 08,2019
Mar 08,2019
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Jamie and Mark are very helpful and understanding. They provide us enough advance notice to manage the viewings. I have confidence that they will sell the property on my behalf....
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Very good fees at a rate that is manageable for the seller
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Feb 21,2019
Feb 21,2019
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George is the best agent ever. Thank you so much for your help and all you done for us! I really hope you will success with everthing you wish!...
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Feb 06,2019
Feb 06,2019
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I have been chasing Gary and Nicholas for a status of a refund due to me during my tenancy for a property managed by them. After one response that they will look into it, they have stopped responding. Can someone from the management team please ...
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Dec 27,2018
Dec 27,2018
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Emily has been super helpful and kind with helping us with our property especially over the Christmas season. Never had any problems with FJ. Excellent service...
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Dec 16,2018
Dec 16,2018
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It was a great and pleasant experience to work with Jamie throughout the sales. He is very committed, efficient and professional. From the very first day of the sales, he's been always available for help and collabertatively served as bridge between the two-way stakeholders. His ...
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Dec 05,2018
Dec 05,2018
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Mark was very helpful, professional and responsive during the whole process. He was always available to answer my queries. Thanks Mark!...
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Dec 05,2018
Dec 05,2018
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Nicholas has proved to be excellent professional demonstrating constantly very positive attitude, being extremely helpful and responsive and always willing to run the extra mile towards providing best in class service. Really glad to have Nicholas helping us through this process and keeping us posted ...
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Nov 30,2018
Nov 30,2018
1
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Nicholas was a super star from start to finish! He goes above and beyond what is required from an agent. Constantly updating us throughout the process and even meeting us on a Sunday to handover keys. Nicholas has been really helpful...
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Nov 30,2018
Nov 30,2018
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Nick has been very efficient, helpful, hardworking, easy to communicate with and resolved all the queries we had! I would surely recommend Nick to anyone who is looking to rent in E14 :)...
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Nov 30,2018
Nov 30,2018
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Nick was very helpful and patient, always responded promptly to our queries and concerns, and helped us secure a flat by negotiating very well with the landlord. I would definitely recommend Nick to anyone looking for an agent....
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Nov 30,2018
Nov 30,2018
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Our experience with Nicholas was excellent; very professional, positive & responsive, even after office hours! Thank you Nicholas!! Keep up the good work :)...
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Nov 27,2018
Nov 27,2018
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Emily was very professional, helpful and very quick in answering our queries. Everything was done very smoothly and we highly recommend her services!...
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Nov 26,2018
Nov 26,2018
1
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Nick has been great to deal with throughout the process and I would recommend to anyone looking to rent in E14....
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Acceptable
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Nov 12,2018
Nov 12,2018
2
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Mark is friendly yet straight talking and highly effective. During the final stages if our buy/sell transaction when everyone else appeared to be acting less than highly professional Mark took the reigns and utilising his unqyestiinable years of expertise steared all parts of the ...
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Comment on agent fees
Marks fee was well deserved.
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Nov 08,2018
Nov 08,2018
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Jamie was prompt and very keen to market the property and maintained that he had a buyer in mind. In fact before the photos were taken the possible buyer came. By the evening the flat was under offer at the price that Jamie had suggested. ...
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Comment on agent fees
better than most of other agents contacted. Only purple bricks cheaper but selling price way below what Franklyn James managed.
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Nov 02,2018
Nov 02,2018
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It's been a great pleasure to deal with Jamie. From the very first day of our interaction he has been extremely helpful, going above and beyond to achieve what was required, even if it meant communicating outside working hours. Thank you Jamie!...
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“Communicate welll and very helpful. Got us tenants as promised within desired time frame....”
Nov 01,2018
Nov 01,2018
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As landlords, we don't really want to leave the apartment empty for too long and Nicholas got us tenants very quickly within the promised time frame. He communicated well and timely with us via WhatsApp's to inform us of viewing times and
dates as well ...
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Comment on agent fees
Overall the full maintenance service charge is within our acceptable levels. Reasonable.
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Nov 01,2018
Nov 01,2018
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Nicholas has been a star! Certainly the most reliable and effective estate agent i have dealt with. Thank you for everything, i will certainly be renting with you again once this tenancy is finished. If you are ever with Franklyn James, ask for Nicholas!! :)...
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Oct 31,2018
Oct 31,2018
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Nicholas is a great agent! Since the viewing day, he has been very helpful. He proved that the service does not end after signing the contract. There were a few instances when we needed his help, and Nicholas assisted us on the weekends and once ...
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Oct 30,2018
Oct 30,2018
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From the first viewing of the flat to the handing over of the keys, Jamie has been knowledgeable, helpful and always available to answer all our questions, big or small. Jamie was a pleasure to deal with....
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Oct 29,2018
Oct 29,2018
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I was originally supposed to be viewing a property on a Saturday afternoon, however due to complications. The landlord was unable to provide keys. As Nicholas knew i required a quick turnaround, he went out of his way and managed to obtain the keys and ...
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Ok
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Oct 29,2018
Oct 29,2018
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Nicholas is a great agent with rapid response of my request and managed to get things done in a very tight time tabl...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:37 AM 27/10/2015 by allAgents
Best Estate Agent in E14 
