Felicity J Lord
Greenwich, London, SE10
4.5/5, 48 reviews
88% recommended
91% sales valuation accuracy
96% sales fee satisfaction
At Felicity J Lord estate agents in Greenwich, we pride ourselves on offering excellent customer service to all who cross our threshold, whether you wish to buy or sell property in Greenwich. We know and love the local area we operate in and understand what it is about Greenwich that ... show more At Felicity J Lord estate agents in Greenwich, we pride ourselves on offering excellent customer service to all who cross our threshold, whether you wish to buy or sell property in Greenwich. We know and love the local area we operate in and understand what it is about Greenwich that makes it a great place to live!

We cover areas of Greenwich, Deptford, New Cross, Brockley and Lewisham, including postcode areas of SE10, SE8, SE4, SE14 and SE13.

All our properties for sale are promoted via our website, Rightmove.co.uk and OnTheMarket.com. Additionally, we use social media, newspaper advertising and email and to reach the target audiences. You can contact us seven days a week, from 8am to 10pm.

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Latest Reviews

View all Reviews 48
25th Jun 2021
reviewed by 'Joshua'
“Recently purchased a property through Felicity J Lord and could not rate them highly enough. The initial viewing (Amelia) was ......”
24th Jun 2021
reviewed by 'Charlie'
“Excellent Experience with Felicity J Lord.* Very prompt for organising viewings, and showed appropriate properties to my search. * Able to ......”
23rd Oct 2019
reviewed by 'David'
“The team at Greenwich has an excellent marketing plan which ensured our home was sold, for the full asking price, ......”
19th Oct 2019
reviewed by 'carmela'
“I had a horrible experience with Felicity J Lord, Greenwich branch. We have been in a process of buying a ......”
25th Jan 2019
reviewed by 'Margaret'
“I used FJ Lord as they are local and know the area.I found all the staff helpful particularly James ......”
24th Sep 2018
reviewed by 'Steeli'
“Really professional and great communication with us throughout. After initially being with another agent, we'd had enough at lack of ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Felicity J Lord
27 Greenwich Street South
Greenwich,London
Greater London
SE10 8NT
0208 293 8555

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 96% £252,000 £1,335,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 6 2 19 1 6 1 2 2
Areas covered
  • SE10
  • SE8
  • SE4
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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TPOS Sales
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Bermondsey, SE1
Blackheath, SE3
Bow, E3
Canada Water, SE16
Chiswick, W4
Clerkenwell, EC1V
Greenwich, SE10
Greenwich Lettings, SE10

“I had to call FJL a number of times before ......”

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Jul 28,2014
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By: 'Philippa'
Jul 28,2014
1 people found
this helpful
I had to call FJL a number of times before I finally got to see the property I wanted to view. The first appointment, the estate agent didn't turn up and as the office was closed, our call went through to head office, who left ...
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By: Customer Relations Manager
Jul 29, 2014
View all comments (1)
Dear Philippa, We are very sorry to hear about the service you received. Customer service is important to us at Felicity J Lord and we would like the opportunity to look in to this for you. Please email [email protected] with full details (property and who you dealt with) so we can investigate. Many thanks, Melanie Smith, Customer Relations Manager. ...

“Felicity J Lord were phenomenal is ensuring we rented the ......”

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Jan 07,2014
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By: 'Ola'
Jan 07,2014
0 people found
this helpful
Felicity J Lord were phenomenal is ensuring we rented the best possible place for our needs and requirements. Moving in a few weeks before Christmas can be tedious task, especially when working within strict deadlines, however the professionalism and efficiency of the team in Greenwich ...
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“Contacted the agent before property construction was complete and received ......”

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Sep 25,2013
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By: 'Derek'
Sep 25,2013
0 people found
this helpful
Contacted the agent before property construction was complete and received helpful advice on rents and markets. Agent kept in contact up to purchase completion, took photos in first few days and had viewings in the first week and agreed lettings offers within two weeks and ...
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“I have used FJLord two years in a row now ......”

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Sep 20,2013
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By: 'LUnwin'
Sep 20,2013
0 people found
this helpful
I have used FJLord two years in a row now and was thrilled when I saw the property I wanted available to let. There was no question for me whether I wanted to go with them as I knew how reliable and helpful they are. ...
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“I have recently gone through the process of letting a ......”

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Sep 19,2013
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By: 'PBrown'
Sep 19,2013
0 people found
this helpful
I have recently gone through the process of letting a property from Felicity J Lord and have been happy with the experience throughout. The negotiator who first showed us the property was prompt, professional and did an excellent job and finding a property that perfectly ...
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“This company can only have my highest recomendations as a ......”

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Sep 09,2013
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By: 'david'
Sep 09,2013
0 people found
this helpful
This company can only have my highest recomendations as a private landlord they have gone out of their way to help and arrange services for me, they make it as easy as possible to deal with them. They are fast and efficient and listen to ...
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“Lauren was such a great help when we were looking ......”

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May 24,2013
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Lauren
By: 'M'
May 24,2013
1 people found
this helpful
Lauren was such a great help when we were looking for a place to rent in Greenwich. We were unlucky in the fact that a landlord had pulled out on us at the last minute, but Lauren worked tirelessly to find us a great new ...
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“Lauren was mostly very nice, helpful and professional. She responded ......”

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May 08,2013
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Lauren
By: 'Joep'
May 08,2013
1 people found
this helpful
Lauren was mostly very nice, helpful and professional. She responded quickly to phone calls and e-mails. There are a few reasons for the low score. Most importantly is that the fees are very high, over 500 pounds, but we didn't get much in return. We got ...
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What agent could do to change your mind?
Make the check-in optional, don't charge so much money for printing a copy of a contract that we then have no possibility of changing. Fix the system so we can make adjustments later or something, or don't charge so much.
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“I have let my property twice through this branch and ......”

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Apr 16,2013
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Bobby
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Lauren
By: 'John'
Apr 16,2013
1 people found
this helpful
I have let my property twice through this branch and have been very pleased with the professional service and helpful staff. On both occasion FJL have sourced good quality tenants and thankfully I have not had any problems to date. I am particularly impressed with ...
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“My compagny provided me a housing tour, and this specific ......”

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Apr 16,2013
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By: 'Bas'
Apr 16,2013
1 people found
this helpful
My compagny provided me a housing tour, and this specific property was definitely better than the others I saw this day. It fullfilled all my main requirements, so already on day 2 of my new posting in the UK I decided to take the house. The ...
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“I received an first class service from Bobby (letting's manager) ......”

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Feb 06,2013
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Lauren
By: 'Surrinder'
Feb 06,2013
2 people found
this helpful
I received an first class service from Bobby (letting's manager) and Lauren. They managed to let out two of my apartments in the same building in a very short period of time. They are very professional and responsive. I am a developer and spend a ...
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“My property was let quickly and I found all the ......”

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Jan 27,2013
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Bobby
By: 'Alison'
Jan 27,2013
3 people found
this helpful
My property was let quickly and I found all the staff I dealt with friendly, helpful and efficient, overall I was very pleased with the service....
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“Coming from Spain, Lauren managed to find us a property ......”

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Dec 17,2012
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Lauren
By: 'Pablo'
Dec 17,2012
2 people found
this helpful
Coming from Spain, Lauren managed to find us a property in few hours. We were lucky that she had a good and affordable property in mind by the time we call her, so the whole process was very quick....
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“The whole shop is full of helpful, approachable people. We ......”

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Nov 17,2012
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By: 'June'
Nov 17,2012
1 people found
this helpful
The whole shop is full of helpful, approachable people. We started with sales and then proceeded to lettings - any other agent might have shown us the door!! However, with perseverance we all got a satisfactory end to a long state of affairs!!...
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“Bobby at Felicity J. Lord was very efficient, proactive, thorough ......”

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Nov 05,2012
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Bobby
By: 'Victoria'
Nov 05,2012
2 people found
this helpful
Bobby at Felicity J. Lord was very efficient, proactive, thorough and considerate and I would have no hesitation in recommending him/ Felicity J Lord Greenwich. The entire process from my initial phone enquiry through to the tenants moving in to the property took only a ...
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“I was found a tenant extremely quickly and the branch ......”

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Oct 03,2012
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By: 'harry'
Oct 03,2012
2 people found
this helpful
I was found a tenant extremely quickly and the branch was very helpful in giving support and advice on any matters relating to getting the property ready for renting. Friendly, helpful service throughout....
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“Lauren was great to work with. She was extremely accommodating ......”

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Feb 13,2012
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Lauren
By: 'Kelsey'
Feb 13,2012
4 people found
this helpful
Lauren was great to work with. She was extremely accommodating and kind while helping me with my property search. Though I did not view any properties with her, she went out of her way to check on properties for me. She was empathetic to my ...
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“Really excellent service - so helpful all the way through ......”

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Dec 12,2011
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By: 'Celine'
Dec 12,2011
6 people found
this helpful
Really excellent service - so helpful all the way through the process. Would definitely recommend!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:09 PM 27/07/2017 by Alexander Lawrence

Awards won by Felicity J Lord, London SE10 8NT



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