100% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
86% lettings fee satisfaction
This company is no longer in business.
Fineholm is one of the leading property managers, letting and estate agents across Scotland’s central belt. We have 40 years experience in the property market and offer high quality property management services, buy to let advice, property acqusition and estate agency services. We manage thousands of properties across Glasgow and ...
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Fineholm is one of the leading property managers, letting and estate agents across Scotland’s central belt.
We have 40 years experience in the property market and offer high quality property management services, buy to let advice, property acqusition and estate agency services. We manage thousands of properties across Glasgow and Edinburgh, and can help you find your dream hom or acquire a fantastic buy to let investment.
We have 40 years experience in the property market and offer high quality property management services, buy to let advice, property acqusition and estate agency services. We manage thousands of properties across Glasgow and Edinburgh, and can help you find your dream hom or acquire a fantastic buy to let investment.
Latest Reviews
23rd Feb 2022
reviewed by 'Sonya Pavlova'
25th Jan 2022
reviewed by 'Mark'
12th Jan 2022
reviewed by 'Chithraanjane'
Opening Hours
Address
Fineholm
114 Union Street
Glasgow
City of Glasgow
G1 3QQ
0141 221 7993
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £46,000 | £212,000 |
| Lettings | 86% | 86% | £350 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 130 | 8 | 301 | 71 | 23 | 0 | 2 | 0 | 9 | 8 |
Areas covered
- G1
- All G postcodes
- G2
- All ML postcodes
- G3
- G4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Oct 31,2014
Oct 31,2014
0
people found
this helpful
this helpful
I used the Glasgow Fineholm Lettings branch to rent a property from and found them to be very helpful. I have used a number of letting agencies previously and genuinely found that Fineholm have been the best; treating the tenant with respect can be a ...
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Nov 26, 2014
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Hi, thanks for your review, it's always great to hear positive feedback and I'm sure Linda in particular will be very pleased at your comments. ...
Oct 10,2014
Oct 10,2014
0
people found
this helpful
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The advice and assistance I have received from Fineholm has been first class. I was looking for advice regarding my property and was guided through the procedure every step of the way by Dawn and Caroline. There were times when I was quite stressed however, ...
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Comment on agent fees
Personally speaking the fees are worth every penny. People may not be aware that Fineholm offer different type of management, from total hands on to simply finding a tenant.
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Aug 18,2014
Aug 18,2014
5
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Property was in a complete mess when I moved in, which (take note here - this is a big mistake), I tidying at my own cost, including: gutting the shed, which was jammed full of old mouldy rubbish, broken equipment, paint tins, a rusting gas ...
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Comment on agent fees
The flat was extremely overpriced for what it was - then rose within 6 months (then again for the new tenant). Im now paying considerably less for a much much nicer and tidier flat.
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Sep 04, 2014
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Luke, I am sorry to hear your comments. We do strive to ensure that the property is marketed at on trend market levels and, with any rent increase, work in accordance with original terms of rental and lease conditions/clauses handed to tenants at the earliest of stages. Furthermore we ensure that original inventories and pre tenancy pictures are given and urge tenants to return these shortly after check in so that we can work with them at check out with accurate reflections of property. There i ...
Aug 11,2014
Aug 11,2014
0
people found
this helpful
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We made a very quick move from Derbyshire and Fineholm were very accommodating, getting us in to our new property as swiftly as possible.
As is usual with most places we had a few maintenance issues. Fineholm always responded as promptly as they could and ...
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Aug 13, 2014
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Thanks Debbie, really pleased that you enjoyed your stay in Glasgow and found the service good. ...
Jul 29,2014
Jul 29,2014
1
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this helpful
this helpful
I genuinely wish I had listened to the reviews for once rather than going with the point of view that people only review when things are bad. I cannot find the words to describe how much stress, time and financial loss this company caused myself ...
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Comment on agent fees
3% increase in rent cost every 6 months is entirely unjustified - particularly in relation to the service provided by the company.
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Aug 13, 2014
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John, I would like to address your complaint directly as I do not have any knowledge of your situation. We do not increase rent every 6 months by 3% so I am very keen to speak with you to establish why you think that - could you email [email protected] ...
Jul 29,2014
Jul 29,2014
0
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this helpful
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Fineholm have been exemplary in providing an efficient, professional service both in relation to a commonwealth let and a longer term let, so much so that I have instructed them to manage my rental property as well as finding a new tenant. The staff I ...
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Comment on agent fees
Reasonable and in line with the standard. The level of service made this instruction well worth the fee.
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Aug 13, 2014
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Thanks Amanda , I'm delighted everything ran smoothly! ...
Jul 28,2014
Jul 28,2014
1
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From the very start she was very cheeky about everything but the real problem started when wanted our deposit back. They try to charge us with damages that where there at the start and made up missing items . When looking at pictures of the flat ...
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Aug 13, 2014
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I'm sorry that you felt a member of the Fineholm team was cheeky , that should certainly not have been your experience . Deposits return can take some time especially where charges are not quickly agreed between parties, we are often waiting for invoices if cases where work has been done then we beholden to the deposit schemes. I hope the issue is now resolved if not [email protected] ...
Jul 21,2014
Jul 21,2014
0
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Great service. I have been renting for just under a yr. I work in marketing and understand the importance of good reviews and am happy to leave one. Fineholm have been much better than my previous agent in London who were shocking. No problems for ...
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Aug 13, 2014
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Thanks Maria, much appreciated ! ...
Jul 15,2014
Jul 15,2014
1
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I have just completed the worse year of my life due to Fineholm. They refused to accept notification to terminate a lease based on their flawed understanding of the law. They would not listen to any counter argument or offer any consolatory discussion, it was ...
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Jul 24, 2014
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Dave, I have your complaint and will address it directly with you, Sally ...
Jul 04,2014
Jul 04,2014
1
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1) Unlawfully charged me with reference fee's and inventory fee's. They had to pay me £195 when I submitted a claim through Shelter Scotland
2)Failed communication throughout my entire stay. Failed to send me a proper termination letter.
3)Scooped half of my deposit and failed to communicate ...
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What agent could do to change your mind?
Could have done their job. They fail to communicate in all areas. Between themselves, tenants and landlords.Attached Filesnbsp;
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Jul 14, 2014
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I'm sorry to read your review and would like the opportunity to look through your file- could you get in contact directly [email protected]. ...
Jun 24,2014
Jun 24,2014
4
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this helpful
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Where can I start with Fineholm?
Possibly by stating that they are the most unorganised, unprofessional and poor managed organisation I have ever had the misfortune of dealing with.
I used Fineholm when renting out a property in the Cardonald area of Glasgow. Upon moving ...
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Jun 30, 2014
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Hi Mark,
In the vast majority of cases, check-out appointments are conducted and deposits refunded without incident. I'm sorry that hasn't been your experience. I assure you, however, that your complaint will be investigated in line with the ARLA recommended time frame and if we're unable to reach an agreement with regard to deductions from your deposit, an adjudicator will be appointed by SDS and I'm confident he/she will reach a fair conclusion.
Regards
Ellen ...
Jun 24,2014
Jun 24,2014
0
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Sally found tenants for us over the summer for short term lets. She was very prompt in her response times and helpful....
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Jun 09,2014
Jun 09,2014
0
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Dealing with Dawn Blackwood during the tenant find process was excellent, the service was friendly and efficient. Everything ran smoothly with a turn round of only 5 days between tenants - a totally stress free experience....
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Jun 10, 2014
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Thank you for your kind comments and we look forward to working with you again. ...
Jun 07,2014
Jun 07,2014
0
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I used this company for a number of years and they have let me down in the management of my property.
They were negligent in many respects with the last tenant that was in the flat. My property was completely wrecked and during this tenancy ...
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Jun 10, 2014
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We are sincerely sorry that you feel things went wrong with our management of this tenancy. We understand how distressing it can be for landlords when a tenant fails to pay rent and mistreats a property. Our reports and photographs show that the property was inspected on 5 occasions during the tenancy and our Accounts Dept had lots of conversations with the tenant and rent visits when the problems with rent first arose. Unfortunately this tenant left the country and is now very hard to trace. ...
Jun 03,2014
Jun 03,2014
0
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I can't really find any fault with Fine Holm. Sally Beard came to see the property we were going ¢â‚¬Å“to let¢â‚¬Â and immediately impressed us by her very professional manner. She gave us very helpful advice on how we should furnish the property and the ...
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Jun 03, 2014
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Thanks Mary, I really appreciate your time to post this. Thank you ...
Jun 02,2014
Jun 02,2014
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Fineholm managed our property for 4 years while we lived overseas. They found us an excellent tenant, who lived in the property for that whole period and who paid promptly. Those tenants looked after the property and whenever any repairs were needed, Fineholm actioned these quickly ...
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Jun 24, 2014
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Hi Eilidh, Many thanks for taking time to post this review it is much appreciated Kind Regards Laura ...
May 30,2014
May 30,2014
0
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Excellent service, prompt initial visit and clear verbal and written instructions. Accurate marketing guidance and swift finding of good tenant....
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May 30, 2014
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Thanks very much for your review Mrs Barrington! ...
May 17,2014
May 17,2014
2
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this helpful
this helpful
Quite simply the worst company i have ever dealt with (and I'm a Scottish Power customer!!!) The staff are completely rude, they NEVER return my phone calls and they don't keep any of their promises. Ever since day one they have caused me all sorts ...
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What agent could do to change your mind?
In reality nothing can change my mind at this point, the damage is done. As a gesture of goodwill they could agree to release the amount of my deposit that i deem fair but i know they won't do that as customer service is not in their ethos. Even then it would only be a drop in the ocean.Attached Filesnbsp;
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Jun 26, 2014
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Hi IrvineMcD,
Did you ever get anywhere with Fineholm?
I am currently waiting on them to take the time to respond to my emails from 2 weeks ago in which I asked when I would be getting my deposit back (see my review above).
Could you drop me an email on [email protected] if you had any joy with this group of highly motivated and helpful letting agents?
They may state that 99% of deposits are returned with question but I think that a) lies (wouldn't be the first lie Fineholm gave m ...
Mar 25,2014
Mar 25,2014
0
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this helpful
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I have been dealing with and using Fineholm Lettings Services for nearly 20 years. Their business has grown, in my opinion, as a direct result of offering clients a first class service, which is based on their knowledge and expertise in this business sector. Unlike many ...
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Mar 25, 2014
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Michael, thank you very much for your positive feed-back. It's great to hear we're doing a good job and that you'd be happy to recommend us to prospective clients. Much appreciated. Ellen. ...
Mar 16,2014
Mar 16,2014
0
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18 years ago I entrusted my house to Fineholm as I am in a tied house with my job. During that time I have always been handled efficiently and courteously. Any concerns I have had about my property have always been taken seriously and addressed and ...
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Mar 21, 2014
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Thanks so much for your review - its great to hear your feedback ...
Mar 12,2014
Mar 12,2014
0
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When my teanant went into arrears Anne was brilliant and resolved the matter to everyones satisfaction the best service I have received from the company...
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Mar 13, 2014
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Thanks so much for the review . Much appreciated..sally ...
Jan 17,2014
Jan 17,2014
0
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I am very pleased with the way in which Fineholm marketed my property and arranged everything for me. They kept me informed with what was happening and found a tenant within a short period....
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Jan 17, 2014
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Thanks very much for this - I really appreciate your comments and I'm pleased everything went smoothly and we found you a good tenant quickly! ...
Jan 14,2014
Jan 14,2014
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The staff a very friendly and professional. They have a sense of urgency which is reassuring as a landlord. I would highly recommend them. 5 stars...
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Jan 14, 2014
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Thank you for your review it is much appreciated, regards Laura ...
Jan 09,2014
Jan 09,2014
0
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Prompt and professional service provided by Sally and her team to let property. Property let quickly and fineholms dealt with all the paperwork making the process easy....
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Dec 18,2013
Dec 18,2013
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I found the process of letting out my property to be pretty smooth and quick. Everything seemed to be dealt with efficiently and agents were always available to answer queries and deal with anything necessary. I did want to be involved in showing potential tenants ...
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Dec 19, 2013
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HI Kate , I really pleased we managed to get you a tenant so quickly. Thanks for your comments and the review is most appreciated.Sally ...
Dec 12,2013
Dec 12,2013
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I felt I was treated in a professional manner from my original appointment right through until my property was let. All my queries were dealt with quickly and efficiently. My property was let within a couple of weeks of being marketed and the team helped ...
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Dec 18, 2013
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I'm delighted all was smooth for you Julie. Thanks for the feedback
Sally ...
Dec 11,2013
Dec 11,2013
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The four or 5 memebers of staff that I have delat with have been very helpful and have kept me up to date on everything thats has gone on with the tenent and the property. I would certainly recomment them...
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Dec 12, 2013
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Hi Elaine, many thanks for your comments much appreciated! regards Laura ...
Dec 11,2013
Dec 11,2013
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We were informed that fine holm would send meter readings to GAS/ Electricity providers by email - this did not happen and we received a bill from provider. This involved time - our time and I thought we pay 12% to be hastle free.
First month ...
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What agent could do to change your mind?
I am not sure at this stage if we will use again or reccomend to our friends.Attached Filesnbsp;
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Dec 11, 2013
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Marie
When we attempted to transfer utilities into the tenants' names, your supplier, EON, was unable to identify your property. I appreciate that during the time that lapsed between our e-mail notification to EON and their response, you received a bill and provided the information with regard to change of occupiers to EON yourself.
Our records confirm that, due to an accounting error, your 1st remittance was incorrect. I'm pleased to note that our staff reacted quickly when alerted to the s ...
Dec 11,2013
Dec 11,2013
0
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Fineholm staff were excellent from start to finish and made the whole process of becoming a new landlord straightforward and relatively easy. It is clear that their staff are highly trained because their customer service is exceptional. I cannot recommend this Company highly enough and ...
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Dec 12, 2013
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Thanks Tom for your positive comments - I'm pleased we sourced you a tenant so quickly! ...
Nov 22,2013
Nov 22,2013
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Received a great service from Fineholm and would definitely recommend them to anyone looking to let their property. Everything was dealt with efficiently and all went smoothly....
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Nov 27, 2013
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Thanks Eilidh really appreciate the review! Sally ...
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Ellen
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Amanda
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:31 PM 01/11/2017 by allAgents
Best Letting Agent in G1 
Best Letting Agent in G1 
