93% sales valuation accuracy
93% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Welcome to Fine and Country Leamington Spa.Exposure, Local expertise, national presence, international audience.The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national ...
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Welcome to Fine and Country Leamington Spa.
Exposure, Local expertise, national presence, international audience.
The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national newspapers and magazines or, increasingly, internationally using interactive technologies such as tablets and mobile phones.
Fine and Country is a global network of estate agency offices specialising in the sale, purchase and rental of luxury residential property.
With offices in over 275 locations worldwide in the UK, France, Portugal, Spain, Malta, Jersey, Dubai, Qatar, Egypt, South Africa, West Africa, Namibia, Mozambique and Mauritius, Fine and Country combines the widespread exposure of the international marketplace with national marketing campaigns and the local expertise and knowledge of carefully selected independent property professionals.
Exposure, Local expertise, national presence, international audience.
The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national newspapers and magazines or, increasingly, internationally using interactive technologies such as tablets and mobile phones.
Fine and Country is a global network of estate agency offices specialising in the sale, purchase and rental of luxury residential property.
With offices in over 275 locations worldwide in the UK, France, Portugal, Spain, Malta, Jersey, Dubai, Qatar, Egypt, South Africa, West Africa, Namibia, Mozambique and Mauritius, Fine and Country combines the widespread exposure of the international marketplace with national marketing campaigns and the local expertise and knowledge of carefully selected independent property professionals.
Latest Reviews
31st Aug 2023
reviewed by 'Tracy setchell'
14th Aug 2023
reviewed by 'Liz CLIFFE'
14th Aug 2023
reviewed by 'Matt'
3rd Aug 2023
reviewed by 'Colin'
15th Jul 2023
reviewed by 'Wynford'
Opening Hours
Address
Fine & Country
11 Dormer Place
Leamington Spa
Warwickshire
CV32 5AA
01926 455950
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 93% | £270,000 | £4,650,000 |
| Lettings | 0% | 99% | £2,000 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 114 | 0 | 57 | 0 | 1 | 0 |
Areas covered
- CV32
- Leamington Spa
- CV31
- Kenilworth
- CV33
- Warwick
- CV34
- Southam
- CV35
- Leek Wootton
- CV8
- Hatton
- CV47
- Norton Lindsey
- Radford Semele
- Blackdown
- Harbury
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 18,2016
Oct 18,2016
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We would like to thank Clare for her positively in being able to secure a good and fair price for our property. Thank you Bridget for taking control of our viewings. We had done this part of the selling with a previous agent but we ...
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They are high in relation to the main high street agents, but the end result was well worth it.
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Oct 17,2016
Oct 17,2016
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Nigel & Bridgette were very dedicated and worked very hard in securing a sale on our property in Clarendon Square Leamington Spa. It ws not an easy sale , being a listed building , and proved beyond the ability of our initial choice of agent in Leamington.
They ...
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Comment on agent fees
In relation to most estate agents in Leamington the fees are high , but you pay for what you get , and we got a first rate service from highly experienced staff.
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Oct 12,2016
Oct 12,2016
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Mattie was extremely efficient in the way she handled viewings at our property while we were overseas, keeping us well informed and providing feedback soon after each viewing. Once we had prospective buyers who were interested in completed quickly, she ensured that the relevant parties ...
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Comment on agent fees
Once we involved the local Managing Director in our sale, the services we received were excellent and seemed to be worth the fees. (This was after a disappointing start.)
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Oct 02,2016
Oct 02,2016
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Having recently sold our property through Fine and Country it is a pleasure to say thank you to the team at the Leamington office for their unfailing professionalism and cheerfulness through several challenging phases of the sale.
In particular I must mention Jonathan Handford and ...
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Comment on agent fees
Not the cheapest but you get what you pay for and for us the outstanding service we received was worth every penny.
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Sep 08,2016
Sep 08,2016
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Thank you for a professional service. The purchase of our property was smooth & timely. I would highly recommend this agent to both sellers & purchasers...
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Sep 07,2016
Sep 07,2016
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After having several widely fluctuating valuations for our property we chose to instruct Fine and Country, mainly based upon the enthusiasm shown by our sales negotiator Julie Gibson. She managed the production of a stunning brochure and on-line description exceptionally efficiently, and when our property ...
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Comment on agent fees
The Fees were reasonable for the quality of advertising, brochures produced and service received.
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Sep 07,2016
Sep 07,2016
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The service we received from Clare and Julie was excellent, always professional and very proactive (our first agent fell short in all these areas). Nothing was too much trouble communication at all times was positive. Clare in particular took time to understand the detail of ...
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Comment on agent fees
The fees were fair and ultimately represented good value for money
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Aug 28,2016
Aug 28,2016
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The guys at Fine and Country were excellent throughout the sale process.
From Mark providing us with plenty of detail in response to a very basic request on our part, right through to Mattie holding our hands to get the job done, we have been ...
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Comment on agent fees
Reasonable when compared to other agents and very good value for money given what was achieved.
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Aug 27,2016
Aug 27,2016
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The service provided by the F and C team was professional and efficient. I was particularly impressed by the communication trail - we were informed of every viewing and received detailed feedback. Nigel was always available to chat through next steps and strategies. Nigel was ...
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Comment on agent fees
We felt the fees were fair and reflected the work put in over the period.
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Aug 08,2016
Aug 08,2016
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Having now sold and finally moved from The Old School at Alderminster, Stratford-on-Avon I would like it to go on record that we found the level of service and professionalism from all of the staff at Fine & Country first class in every respect.
The team ...
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Comment on agent fees
For over 25 years we were the temporary custodians of a unique property that was never going to be "easy" to sell. As with all things in life, you "get what you pay for!". Our fees as paid were acceptable considering the various issues that we faced that were entirely understood and made clear from the outset. THANK YOU ALL.
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Aug 05,2016
Aug 05,2016
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We very much appreciated the time and commitment that Clare devoted to the sale of our house. We had been expecting a higher sales price but Clare carefully explained the situation and convinced us of a realistic price. When advertised we received 4 offers that were ...
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Comment on agent fees
Bit high but did reflect the effort put in by Clare
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Aug 02,2016
Aug 02,2016
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Having moved 6 times, this was without doubt the best job by an estate agent in that time. Several of the team took time to visit and get to know the property, so that viewings would be of a high standard. The brochure was excellent and ...
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Comment on agent fees
Towards the higher end, but the service justifies that. May be prepared to improve for some properties.
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Jul 06,2016
Jul 06,2016
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Many thanks to Nigel , Mark and Bridget for their highly professional and personable service ! Always on time , prepared and knowledgeably enthusiastic about our cottage - our sale was successful and relatively stress free because of them !!!!!!...
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Comment on agent fees
None would have been nicer !!!!!!!!
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Jun 27,2016
Jun 27,2016
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Clare and Mark were great. Very professional, honest and helpful. Gave good advice but also listened to what we had to say....
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Comment on agent fees
Fees are on the high end but reflect the work that the agents put in to selling your house and completing the sale.
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Jun 14,2016
Jun 14,2016
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Well I knew the moment Clare Reeves knocked on my fine old Georgian door and said she sold houses like ours that she was The One. I cannot say a big enough thank you for the totally professional way in which our sale was handled ...
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Comment on agent fees
High but the service was excellent both from sales and office back up.
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Apr 01,2016
Apr 01,2016
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We are very pleased with the service provided by all of the team at Fine & Country (especially Mark, Kay, Josh, Bridget, Tom, Nigel and Julie) during what was a protracted sale process because our initial purchase fell through. We ultimately had to ask Fine & Country ...
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Mar 16,2016
Mar 16,2016
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The Fine & Country team were very professional and efficient during the process of selling our lovely cottage.
Most of our dealings were with Clare Reeves whose attitude was exemplary. She was pro active where others before her seemed to be just sitting back and waiting ...
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Comment on agent fees
Bit more than we wanted to pay!
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Feb 18,2016
Feb 18,2016
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Clare Reeves is an excellent Estate Agent, very positive, professional & enthusiastic!
Kay Eyles who is Clare's counterpart in the office kept us up-to date at all times in a effecient & friendly manner.
It was a pleasure to deal with them both & would highly recommend the ...
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Comment on agent fees
A little on the expensive side but you only get what you pay for.
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Feb 08,2016
Feb 08,2016
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Bridget Neale:
Having been let down badly by 2 previous potential house purchasers the situation had become very serious. Bridget worked round the clock to find a solution. She kept us informed on a daily basis and worked miracles for us. Without her efforts I am ...
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Comment on agent fees
Pretty well as expected.
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Jan 27,2016
Jan 27,2016
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The sale of our beautiful home did not run smoothly. Our first buyer lost their buyer a couple of times, which meant that our purchase fell through twice. Then only days before we were ready to exchange, they pulled out for reasons unknown. Throughout this ...
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Dec 30,2015
Dec 30,2015
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Mark and Bridget were very helpful throughout the process in facilitating multiple viewings and communication and in helping to get the deal over the line. Post exchange they were very helpful getting information to us to arrange things like Nursery and Insurance. They were also ...
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Nov 25,2015
Nov 25,2015
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Bridget is an absolutely fantastic agent, who kept us up to date throughout the selling of our property, often spending long periods of time with the buyers to alay their concerns. She went above and beyond by actually helping us to secure the deal even ...
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Nov 24,2015
Nov 24,2015
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Bridget was attentive and constantly helpful with moving our purchase along and chasing either us, the seller or the solicitors as needed. She was great at accommodating our wishes to see the house a few times before the sale was completed and was a nice ...
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Nov 24,2015
Nov 24,2015
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Having had disappointing experiences with two previous agents I appointed Mark and his team to sell my house with limited expectations. However from the outset their enthusiasm and innovative marketing made me appreciate that their claim to be the best agency in the area was ...
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“Excellent throughout. Professional, polite and thorough. Bridget and Terrie Williams ......”
Nov 19,2015
Nov 19,2015
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Excellent throughout. Professional, polite and thorough. Bridget and Terrie Williams were a pleasure to work with and far superior to the previous agent I'd used. Wouldn't hesitate to use them again....
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Comment on agent fees
Valuation not aligned to sale price but only because another house on the terrace of three which was fitted to a lower spec was sold at the same time, which brought the valuation down.
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Oct 13,2015
Oct 13,2015
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Bought our new house through Julie, she was knowledgeable, helpful and was able to arrange viewings at short notice to meet our needs as we were over 2 hours away....
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Oct 07,2015
Oct 07,2015
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Clare came to us very highly recommended, and from the outset immediately gave us confidence
after poor experiences with the competition. The brochure that was produced was excellent, and the
description had my wife in tears.
The property was under offer in under a week, ...
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Oct 03,2015
Oct 03,2015
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We were very pleased and appreciative of the service Jon and Julie provided. They were both accessible in the event of problems or queries. As is so often the case nowadays, it wasn't a straightforward transaction and their calm, professional approach, the quality of their ...
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Oct 03,2015
Oct 03,2015
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Julie Southorn. Very Professional, Caring & Calming person, we had a few issues with buying the property, where at one stage we pulled out of the purchase!! It was then, Julie showed her true negotiating skills & calming influence, we did loved the property dearly, if it ...
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Jun 26,2015
Jun 26,2015
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From the point of making an offer on The long Barn, John and Julie have been there providing honest expert advice and guidance along my whole home buying journey. I am now in my new home thanks to Fine and Country Leamington....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Fine & Country Stratford Upon Avon Limited
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 1:39 PM 19/02/2019 by allAgents
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Best Estate Agent in Leamington Spa 
