93% sales valuation accuracy
93% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Welcome to Fine and Country Leamington Spa.Exposure, Local expertise, national presence, international audience.The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national ...
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Welcome to Fine and Country Leamington Spa.
Exposure, Local expertise, national presence, international audience.
The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national newspapers and magazines or, increasingly, internationally using interactive technologies such as tablets and mobile phones.
Fine and Country is a global network of estate agency offices specialising in the sale, purchase and rental of luxury residential property.
With offices in over 275 locations worldwide in the UK, France, Portugal, Spain, Malta, Jersey, Dubai, Qatar, Egypt, South Africa, West Africa, Namibia, Mozambique and Mauritius, Fine and Country combines the widespread exposure of the international marketplace with national marketing campaigns and the local expertise and knowledge of carefully selected independent property professionals.
Exposure, Local expertise, national presence, international audience.
The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national newspapers and magazines or, increasingly, internationally using interactive technologies such as tablets and mobile phones.
Fine and Country is a global network of estate agency offices specialising in the sale, purchase and rental of luxury residential property.
With offices in over 275 locations worldwide in the UK, France, Portugal, Spain, Malta, Jersey, Dubai, Qatar, Egypt, South Africa, West Africa, Namibia, Mozambique and Mauritius, Fine and Country combines the widespread exposure of the international marketplace with national marketing campaigns and the local expertise and knowledge of carefully selected independent property professionals.
Latest Reviews
31st Aug 2023
reviewed by 'Tracy setchell'
14th Aug 2023
reviewed by 'Liz CLIFFE'
14th Aug 2023
reviewed by 'Matt'
3rd Aug 2023
reviewed by 'Colin'
15th Jul 2023
reviewed by 'Wynford'
Opening Hours
Address
Fine & Country
11 Dormer Place
Leamington Spa
Warwickshire
CV32 5AA
01926 455950
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 93% | £270,000 | £4,650,000 |
| Lettings | 0% | 99% | £2,000 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 114 | 0 | 57 | 0 | 1 | 0 |
Areas covered
- CV32
- Leamington Spa
- CV31
- Kenilworth
- CV33
- Warwick
- CV34
- Southam
- CV35
- Leek Wootton
- CV8
- Hatton
- CV47
- Norton Lindsey
- Radford Semele
- Blackdown
- Harbury
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 09,2019
Sep 09,2019
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We used Mark and his team to put our fantastic and well loved house in Leam Terrace on the market.
Mark is very detailed and has excellent communications and so high level advertising and support was provided to us which makes it much less stressful ...
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Sep 09, 2019
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Hi Mark & Sam,
It was a pleasure working with you guys and finding a lovely family that will enjoy living there as much as you did.
I look forward to working with you again in the future.
Best
Mark. ...
Aug 23,2019
Aug 23,2019
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Mark and Nicky have been extremely professional and friendly. The service they have provided has been smooth, efficient and nothing short of excellent. I cannot recommend them highly enough. Thank you ever so much both of you....
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Aug 28, 2019
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Thank you for your lovely words Charlie, you have been a please to work with and we wish you all the best in your new home and your next chapter. Mark & Nicky ...
Aug 19,2019
Aug 19,2019
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Mark provided an excellent service throughout. He was always pro-active, communicated well and was always flexible to any last minute changes....
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Jun 01,2019
Jun 01,2019
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We came to Nicky after being on the market with another agent. She has great drive and really helped us get a sale secured, doing everything she could. Available for any concerns we were really pleased with our experience....
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Comment on agent fees
Quite high compared to other agents
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May 22,2019
May 22,2019
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James is a pleasure to work with and we would recommend him highly to others
In a completely new field for ourselves namely a £2 million house sale in Leamington he convinced us of our approach in the sales process
He ensured that prospective customers were ...
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Comment on agent fees
Value more money given the end result
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May 20,2019
May 20,2019
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Working with James has been fantastic. He was reliable, honest and direct. His hard work and experience meant we were able to buy our dream house in a short period of time. I would highly recommend him....
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Mar 18,2019
Mar 18,2019
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I would like to comment on how helpful Nicola Moore was during our recent house purchase. Although she was acting for the vendor she went out of her way to help our sale and our purchase go through as smoothly as possible. As our sale ...
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Not applicable
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Feb 04,2019
Feb 04,2019
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It has been a long road for us in purchasing the property in question, through factors outside of our control and nothing to do with Fine & Country I hasten to add (!) but their politeness and level of commitment to helping get everyone through the process ...
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Jan 17,2019
Jan 17,2019
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Frances was working for the seller's estate agent for this house purchase. She communicated well and was very helpful in driving the sale towards a conclusion....
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Jan 11,2019
Jan 11,2019
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I am a buyer with Fine and Country and have exchanged contracts with one of their properties. I made an offer via Nicola Moore and was most impressed with her commitment. She acted with honesty and integrity at all times was very focused and motivated ...
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Comment on agent fees
I am a buyer not a seller however I am aware of their fees and they are fair and reasonable for the service that one receives. Next time I sell a property I will certainly choose Fine & Country
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Oct 23,2018
Oct 23,2018
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We are really greatful to Frances Husband and the fantastic service and communication from all at Fine and Country during our sale. The promotional material produced was amazing, and alongside the well organised open day, resulted in us achieving a quick sale....
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Comment on agent fees
Although the fees were higher than our other quotes we don’t believe we would have achieved a sale as quick for our type of property without the care and specialist marketing fine and country offer.
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Sep 10,2018
Sep 10,2018
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Nicky Moore was our main contact during the sale of our home. Nicky was very friendly and an absolute pleasure to deal with. She is very professional; always returned our calls, dealt with any queries from all parties and answered all questions promptly. We were ...
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Comment on agent fees
F&C are not the cheapest. But, you get what you pay for. Their photos, brochures, service is by far the best. We would not hesitate to use F&C again.
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Aug 03,2018
Aug 03,2018
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Over the past 30 years my wife and I have bought and sold many houses, never before have we been provided such professional dedicated and efficient service as we received from Henry Lacey. He always went the extra mile to get the sale competed and never ...
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Comment on agent fees
About the same as other local companies
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Aug 03, 2018
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Chris & Claire, thank you very much for your kind words. It's nice to hear my efforts appreciated so highly. I look forward to all of our future dealings together and wish you both the best of luck. ...
Jul 31,2018
Jul 31,2018
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Henry was super from start to finish during the purchase of our new home. He was always at the end of the phone (even on his day off) and managed to quickly sort out a few hiccups we encountered buying our house. He was enthusiastic ...
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Aug 03, 2018
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Claire thank you very much for your kind words. I hope you all enjoy your lovely house for many years to come! ...
Jul 30,2018
Jul 30,2018
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Henry was professional and committed to the sale of our property. One of the attributes that stood out for us, was Henry's ability to really listen to our needs and apply these accordingly. He was always very polite and courteous and went the extra mile ...
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Aug 03, 2018
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Sheila thank you very much for your kind words. I wish you both all the best in the future. ...
Jul 24,2018
Jul 24,2018
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I was thoroughly impressed with the service provided by Nicky throughout the process of purchasing our new property. Nicky was organised and attentive at all stages of the purchase and kept in constant contact through what was an at times complex process I would highly ...
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Jul 06,2018
Jul 06,2018
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Nicky Moore was our contact during our search for a home in Leamington Spa. We found her to be entirely professional and always returned our calls promptly and dealt with our queries efficiently. She is very approachable and a pleasure to deal with....
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Jul 01,2018
Jul 01,2018
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It is important to clarify that in this instance I wasn't Fine & Country's client, I was the buyer. From my first viewing with Nicola Moore through to the completion of sale on the property with Henry Lacey and Mattie Heaven the Fine & Country team were ...
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Jul 02, 2018
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Thank you very much for your kind words. I hope you all enjoy your beautiful home, I look forward to seeing it once you've completed the planned works! ...
May 31,2018
May 31,2018
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Mark dealt with the sale of our property in a professional manner from start to finish. Sadly we did not sell our house as quickly as we expected to despite a large number of viewings but at all times Mark kept me fully posted on ...
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Comment on agent fees
The agent fees are expensive but it would be much more demanding to sell a house at that price level without an agent to facilitate the sale.
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May 28,2018
May 28,2018
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Mattie was pleasant, sociable, purposeful and calm. We wanted an agent who would sell our house efficiently at the right price. This was swiftly achieved - outstanding service!...
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Comment on agent fees
Expensive but did exactly what we wanted. Worth the commission 100%.
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May 23,2018
May 23,2018
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Mark handled the sale of our property with expertise and efficiency. From the valuation to photos, viewings and through to the final negotiations he was always the main person we dealt with and we felt we were in very capable hands. He is incredibly professional ...
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Comment on agent fees
They are not the cheapest agents but incredible value for money when the level of service is considered, I believe you get what you pay for with agents fees
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May 21,2018
May 21,2018
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Excellent in every way. Very efficient, very diligent in seeing the process through from first viewing to exchange of contracts - and friendly and approachable all the time. Can't recommend highly enough. Thanks Mark!...
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May 19,2018
May 19,2018
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As soon as we placed our property on the market, F & C matched it with one of their clients. The client visited the property, made an offer at the asking price and subsequently purchased it. There was no need to use a sale portal and ...
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Comment on agent fees
Bearing in mind the work involved in managing the selling and buying chain, F & C's fees were more than reasonable.
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May 18,2018
May 18,2018
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Frances Husband dealt with the purchase of the house with the utmost efficiency. She was very professional in dealing with both parties solicitors in order to complete the transaction as quickly as possible.
Overall we were very satisfied with her handling of the sale....
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May 18,2018
May 18,2018
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Super efficient, friendly and very professional.
We really appreciated the personal touch and thoughtfulness of placing and marketing our property correctly.
Nicky and Jonathan always kept us informed and up to date regarding progress....
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Comment on agent fees
Fair for the service provided
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May 02,2018
May 02,2018
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I am a buyer with fine and country and have exchanged contracts with one of their properties, i made an offer via nicola moore and was most impressed with her commitment she acted with honesty and integrity at all times was very focused and motivated ...
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Comment on agent fees
Was buyer but have found out and found fees to be fair and reasonable
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Apr 06,2018
Apr 06,2018
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The sale of a difficult property was handled with expertise and friendliness and at times of difficulty both Mattie and Mark worked tactfully to bridge the gap from seller to buyer.
It was a long sale process and the team came up with the sale....
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Comment on agent fees
The fees were acceptable for this level of sale. As the sale was protracted and needed a lot of continual input the fee turned out to be good value.
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Mar 24,2018
Mar 24,2018
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Nicola has been so helpful and patient in helping us find our new home. Nothing has ever been too much trouble and she fully understood our needs as we were looking for something very particular. Very professional service would certainly recommend....
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Comment on agent fees
We Bought through the agent only but we understand that all parties were happy with service based on fees charged.
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Mar 13,2018
Mar 13,2018
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We made the right decision to work with Mark at fine & country. He did an excellent job selling our house, was a wise advisor and went above and beyond an estate agent role....
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Comment on agent fees
Definitely worth it
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Mar 13,2018
Mar 13,2018
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Nicola has been our saviour through the sale of our house and our purchase. We cannot praise Nicola enough. Nicola is dependable, professional, supportive, kind and so understanding. Nicola has supported us at all hours of the day and evening and managed our sale excellently. ...
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Comment on agent fees
Very good and value for money!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Fine & Country Stratford Upon Avon Limited
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 1:39 PM 19/02/2019 by allAgents
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Best Estate Agent in Leamington Spa 
