Equity London Ltd
4.9/5, 54 reviews
100% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Our principal aim is to offer our clients a professional, personal service where honesty, integrity and understanding are at the forefront of everything we do. We listen to what you want to achieve and tailor-make our service with your goals in mind.Our friendly, professional and personable team are on ... show more Our principal aim is to offer our clients a professional, personal service where honesty, integrity and understanding are at the forefront of everything we do. We listen to what you want to achieve and tailor-make our service with your goals in mind.

Our friendly, professional and personable team are on hand to assist you on your journey and show you why our clients trust us time and time again.

Established in 2008, our family-run business is located in Eltham and covers London and Kent.

Contact us today, we would love to hear from you.

Team Equity
Estate Agent & Letting Agent in Eltham | equityldn.co.uk/

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 100% 99% £850 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 22 0 0 0 0 0 3 0
Areas covered
  • SE9
  • Greenwich
  • DA14
  • Bexley
  • DA15
  • Bromley
  • DA5
  • DA1
  • DA2
  • DA16
  • DA6
  • DA7
  • DA8
Address

180 Bexley Road
Eltham,London
Greater London
SE9 2PH
0208 855 0212

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“I have used Equity to rent my property, quick......”

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Jul 25,2019
Minithumbup
Alex
Irene
By: 'Tracey'
Jul 25,2019
0 people found
this helpful
I have used Equity to rent my property, quick efficient and no messing about, they helped me with all my queries and I would recommend them highly. Tracey Thorn...
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“Professional Property Management...”

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Nov 08,2018
Minithumbup
Alex
Irene
By: 'Shane'
Nov 08,2018
1 people found
this helpful
I had a property that was eating too much of my time and i found Equity London. Want a find, Professional, no fuss, straight to it..........absolutely amazing. Well recommended, took a load off my shoulders, thank you....
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Comment on agent fees
Very reasonable!
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“Excellent service...”

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Oct 19,2018
Minithumbup
Alex
By: 'Christine'
Oct 19,2018
0 people found
this helpful
I have rented a property via Equity London and found the whole service professional at all levels. All queries were dealt with, all questions answered. Alex ensured everything was taken care of for the new tenants moving in when I vacated the property, in the ...
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Comment on agent fees
All good
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“Great company...”

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Sep 27,2018
Minithumbup
Alex
Alex
By: 'Mr.'
Sep 27,2018
0 people found
this helpful
I instructed the services of equity to manage my property whilst I went oversea to work. They found me a suitable tenant quickly and at a higher rent than I was expecting, they regularly visited the property and sent a condition report with photos so ...
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Comment on agent fees
GOOD
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“Great service!...”

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Sep 27,2018
Minithumbup
Lucy
By: 'Andy'
Sep 27,2018
0 people found
this helpful
I recently rented a property through Equity and I must say I was very impressed with their professionalism, from booking the viewings, to moving in. They made the whole process stress free. Would highly recommend....
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Comment on agent fees
Good
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“I rented my flat through Equity. Absolutely amazing service! Couldn't ......”

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Jan 26,2018
Minithumbup
Kirsty
By: 'Karen'
Jan 26,2018
0 people found
this helpful
I rented my flat through Equity. Absolutely amazing service! Couldn't recommend more! Wonderful customer service and would definitely use again....
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Comment on agent fees
Fairer than most. Good value for money.
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“I have very recently rented a home through Equity. From ......”

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Aug 09,2016
Minithumbup
Alex
By: 'Becky'
Aug 09,2016
0 people found
this helpful
I have very recently rented a home through Equity. From start to finish the whole transition was dealt with professionally and efficiently with no problems what so ever. Alex was extremely helpful and friendly and I am very much looking forward to the coming years ...
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“Alex was great to deal with and his hard work ......”

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May 31,2016
Minithumbup
Alex
By: 'Ed'
May 31,2016
0 people found
this helpful
Alex was great to deal with and his hard work was greatly appreciated. He found the right balance between being personable and professional and seemed to be working in our interest. He was always happy to take calls regarding questions and communicated well re viewings. ...
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Comment on agent fees
The notion of Agency fees is a bit of a joke considering the amount of time and work applicants have to give with providing reference evidence, however on this occasion Alex's level of professionalism meant we didn't mind so much.
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“We've only started renting a property with Equity recently, but ......”

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Sep 28,2015
Minithumbup
Alex
By: 'Stasi'
Sep 28,2015
0 people found
this helpful
We've only started renting a property with Equity recently, but despite our tight moving date, Alex has been ever so helpful and dedicated to getting everything done properly, going above and beyond for his clients. We would definitely recommend Alex, team and Equity, as so ...
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“Alex and Irene were not only a delight to talk ......”

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Aug 16,2015
Minithumbup
Alex
Irene
By: 'Caroline,'
Aug 16,2015
0 people found
this helpful
Alex and Irene were not only a delight to talk to they were also very hard-working. We were very new to the process of renting a house, they were very helpful at every stage. they went above and beyond for us,we are very grateful ...
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“I have now lived in London for over seven years ......”

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Jan 08,2015
Minithumbup
Alex
Kirsty
By: 'Winther'
Jan 08,2015
0 people found
this helpful
I have now lived in London for over seven years and have in that time never come across a more friendly and competent letting agency than Equity London Ltd. I have had plenty of previous experience renting properties in London, both private and through agencies, ...
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“Equity London Ltd made us feel valued as a landlord ......”

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Jan 06,2015
Minithumbup
Alex
By: 'Mr'
Jan 06,2015
0 people found
this helpful
Equity London Ltd made us feel valued as a landlord listened to our requirements. They also took control of the marketing and referencing of our tenants in a way that filled us with confidence that we have the correct tenants for our property. I will ...
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Comment on agent fees
very competative
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“We have had an excellent experience with Alex from Equity, ......”

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Nov 01,2014
Minithumbup
Alex
By: 'Debbie'
Nov 01,2014
0 people found
this helpful
We have had an excellent experience with Alex from Equity, very helpful and courteous throughout, we had a very bad experience with another estate agent and Alex and his company were like a breath of fresh air....
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“Lovely, lovely people. We really had our hearts set on ......”

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Oct 08,2014
Minithumbup
By: 'heidi'
Oct 08,2014
0 people found
this helpful
Lovely, lovely people. We really had our hearts set on a property after looking for so long. We were able to go with it straight away, prev' been told by so many agents that there had to be multiple viewings and then we'd be too ...
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“I am a Landlady that rents several properties. One of ......”

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May 08,2014
Minithumbup
Alex
Kirsty
By: 'Mrs'
May 08,2014
1 people found
this helpful
I am a Landlady that rents several properties. One of my properties became available and one of my very good friends recommended Alex at Equity of London because of their impeccable service that they had provided. I met Alex at the property, his knowledge of ...
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“We found Alex very helpful and professional, he found us ......”

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Apr 08,2014
Minithumbup
Alex
By: 'Paulina'
Apr 08,2014
0 people found
this helpful
We found Alex very helpful and professional, he found us a suitable tenant very quickly. We would use Equity Ltd again....
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“We found Alex very helpful and professional, he found us ......”

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Apr 07,2014
Minithumbup
Alex
By: 'Paulina'
Apr 07,2014
0 people found
this helpful
We found Alex very helpful and professional, he found us a suitable tenant very quickly. We would us Equity Ltd again....
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“I am very pleased with the service at the Equity ......”

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Mar 28,2014
Minithumbup
Alex
By: 'Gaby'
Mar 28,2014
1 people found
this helpful
I am very pleased with the service at the Equity Ltd. All formalities relieved ourselves with Alex, who was very nice and helpful. If I have ever had to rent a house that's for sure by this agency......
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“What can I say, fantastic and professional service. I had ......”

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Mar 26,2014
Minithumbup
Alex
By: 'Himat'
Mar 26,2014
1 people found
this helpful
What can I say, fantastic and professional service. I had this property on the market to LET through another agent since Nov 13 and not yet let. I saw Alex at Equity London and the property was rented within a week and found me a very ...
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“My partner and I were looking for our first home ......”

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Jan 20,2014
Minithumbup
Kirsty
Alex
By: 'Danielle'
Jan 20,2014
1 people found
this helpful
My partner and I were looking for our first home together back in October 2013, which was becoming much more hassle than we anticipated. Due to our different working schedules and my contract on my previous home coming to an end, we were limited to certain ...
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Was this helpful? Yes

“Equity London has organised tenants and taken on the maintenance ......”

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Nov 26,2013
Minithumbup
By: 'aleedell'
Nov 26,2013
1 people found
this helpful
Equity London has organised tenants and taken on the maintenance for my property. Alex was very flexible with regards to visiting the property to gather photos for advertisments and providing potential rental information. He dealt with the whole vetting process and hand-over to the tenants. ...
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“Alex was recommended to me by my next door neighbour, ......”

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Oct 11,2013
Minithumbup
Alex
By: 'EY'
Oct 11,2013
2 people found
this helpful
Alex was recommended to me by my next door neighbour, when I decided to rent out my house. Given the quotes I had received from other local agents, I thought it would be worth a try as I had nothing to lose. Turned out Alex ...
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“When we had to leave the UK, we left our ......”

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Oct 02,2013
Minithumbup
Alex
By: 'Etienne'
Oct 02,2013
2 people found
this helpful
When we had to leave the UK, we left our property to Alex James to let it out. He has done a brilliant job in the past year. Fees are reasonable, he maintains good contact with both landlord and tenant and deals with problems very ...
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“The guys at Equity have been brilliant, fab comms and ......”

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Jul 31,2013
Minithumbup
By: 'S'
Jul 31,2013
1 people found
this helpful
The guys at Equity have been brilliant, fab comms and a pleasure to deal with, professional and also with a great sense of humour it feels more like dealing with a friend than an agent...
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“The positive remarks about the agent:1. Contacted me straight away ......”

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Jul 22,2013
Minithumbup
Alex
By: 'Giedre'
Jul 22,2013
1 people found
this helpful
The positive remarks about the agent: 1. Contacted me straight away to book a viewing 2. Answered all the questions I asked 3. Gave all the material required (tenancy agreement,the overall flat state form,EPC rating charts,utilities contact numbers,landlord's contacts) The negative remarks about the ...
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“Alex is both friendly and very professional. I started using ......”

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May 24,2013
Minithumbup
Alex
By: 'j'
May 24,2013
1 people found
this helpful
Alex is both friendly and very professional. I started using Equity in February 2012 and have had two sets of tenants with him. Each time Alex found suitable and reliable tenants very quickly and I had only four days between tenants. Everything runs smoothly because Alex ...
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“Very helpful and not expensive, be careful that other agencies ......”

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May 03,2013
Minithumbup
By: 'DR'
May 03,2013
1 people found
this helpful
Very helpful and not expensive, be careful that other agencies will worn you because they are the cheapest, but the service i had so far is very good....
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“Equity manages the Estate I am co-Director for that house 40 ......”

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Apr 24,2013
Minithumbup
By: 'Laura'
Apr 24,2013
1 people found
this helpful
Equity manages the Estate I am co-Director for that house 40 privately owed flats. We moved to Equity in October 2012 when we were no longer satisfied with our previous service provider of the last 10 years. Equity made the transition to their services seamless including communication to ...
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“Everyone was extremely helpful and efficient, dealt with Alex mainly ......”

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Apr 10,2013
Minithumbup
Alex
By: 'Leah'
Apr 10,2013
1 people found
this helpful
Everyone was extremely helpful and efficient, dealt with Alex mainly who went out of his way to ensure a quick and smooth process! Would definitely recommend....
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“Have dealt with Alex over many years,he has never ......”

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Mar 30,2013
Minithumbup
Alex
By: 'Simon'
Mar 30,2013
1 people found
this helpful
Have dealt with Alex over many years,he has never let me down.He has found me many propertys all of great standard,and has worked in a very effective manner when problems have surfaced(ie.boiler repairs). I would refer Alex to anyone wishing ...
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Staff picture Alex
(43)
Staff picture Kirsty
(8)
Staff picture Irene
(3)
Staff picture Lucy
(1)
Staff picture Callum
Staff picture Louise
Staff picture Suzanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Equity prides itself on the level of its customer service. However, there may be occasions when our
service falls short of your expectations. Outlined below is a guide designed to help you make us aware
of your views so we can address your concerns. To ensure your maximum protection, our complaint
procedure has been designed to meet the requirements of all the regulatory authorities that control our
business.
In the first instance we would encourage you to discuss any problems verbally and informally with your
principle contact within the company. If this does not resolve your concerns, then the formal two step
complaint procedure below can be invoked.
Step 1
Tell us what part of our service or procedure you are unhappy about and what you would like us to do
to resolve this matter.
You can do this by writing to:-
Equity London Limited
Administration Support
180 Bexley Road
Eltham
London SE9 2PH
Or forward full details of your dissatisfaction by email to:-
[email protected]
- Your concerns will be considered by a manager, who will investigate the matter
- We will send you written acknowledgement within five working days of the first notification
- An internal investigation into your complaint will be undertaken
- You will receive full detailed response within 21 days
- It is hoped that this response will resolve the matter to your complete satisfaction
Step 2
After receiving our response, if you feel your complaint has not been fully addressed please let us know,
again in writing.
- Your letter/email will be acknowledged within five working days of receipt
- Your concerns will be considered by a different member of the residential lettings team who
has not been involved in the initial determination
- You will be contacted usually within a further ten days to inform you of the conclusions
reached, this response will be the final viewpoint of the company
If you are still unhappy
We are committed to ensuring all concerns are fully and fairly addressed and we respect your right to
refer any complaint to a third party.
Therefore in our final letter to you we will provide you with the details of the regulatory bodies who
you can approach for further arbitration.
We are members of both the Association of Residential Lettings Agents (ARLA) and The Property
Ombudsman (TPO).
Please note – you will need to complete our internal complaints procedure before you can refer your
concerns to any regulatory body.
Last updated at 1:54 PM 25/07/2022 by allAgents

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